th 11 Executive Brainstorm November 2010, London Your M2M customer wants to be MVNO Rudolf van der Berg [email protected] November 2010 Disclaimer Logica has no formal opinion on the matters discussed here. We deliver our services to all players in the M2M market, be they telco or customer, in a variety of roles. Each customer receiving the best service possible. This means we also come across and give advice on competing opinions. © Logica Business Consulting 2010. All rights reserved No. 3 Why an MVNO? The M2M deployer needs to be independent of the telco to solve it’s business problems. Independent through own HLR and IMSI’s © Logica Business Consulting 2010. All rights reserved No. 4 The M2M reality Procurement law required a semi-public customer to change mobile operators for their 10,000 devices, but they couldn’t €1 million+ swap for project and logistics, taking 6-24 months, reaching mobile, hard to reach and restricted access devices © Logica Business Consulting 2010. All rights reserved No. 5 Logica’s research on M2M Dutch Ministry of Economic Affairs asked for research into switching costs of large scale M2M deployers Our advice: to liberalize access to IMSI-numbers (Mobile Network Codes) so that private users can be free of their telco © Logica Business Consulting 2010. All rights reserved No. 6 M2M is different Lifecycle of an M2M device is 30 years and has problems starting at manufacturing and everywhere throughout lifecycle M2M is large scale, millions of devices on all continents © Logica Business Consulting 2010. All rights reserved No. 7 4 problems: Roaming (1/4) It’s impossible to negotiate good global roaming deals. Telco’s are local Roaming is Sudoku multivariate analysis. Different numbers same result © Logica Business Consulting 2010. All rights reserved No. 8 4 problems: Coverage (2/4) Coverage for static use is horrible and changes constantly Every network has gaps that fortunately don’t overlap between networks. National roaming needed © Logica Business Consulting 2010. All rights reserved No. 9 4 problems: Switching (3/4) Switching operators is impossible Not just renegotiating contracts, also mergers, acquistions or divestments © Logica Business Consulting 2010. All rights reserved No. 10 4 problems: Innovation (4/4) No innovation by the operators It is not in their interest to save their customers money, if it will cost them money. Ie wifi offload. © Logica Business Consulting 2010. All rights reserved No. 11 M2M user needs to be MVNO Uses it’s own IMSI number, with own operator code (MCC+MNC) Regulator needs to open up IMSI-ranges and possibly cartels © Logica Business Consulting 2010. All rights reserved No. 12 Over the Air updates OTA was researched by 3GPP and banned by the GSMA OTA doesn’t remove dependence of deployer on M(V)NO for roaming, IMSI’s, switching and innovation © Logica Business Consulting 2010. All rights reserved No. 13 The scary challenge Be the best enabler to your M2M customers, giving them full freedom and satisfaction If you need lock-in for your business, you’re not someone that companies should do business with © Logica Business Consulting 2010. All rights reserved No. 14 Want to know more? Rudolf’s blog: http://internetthought.blogspot.com with articles on M2M, the Telecom Cool Wall, Common Error’s of Telecom CEO’s, FTTH, Why all telecom marketing and product management is wrong, The best ISP in the world The report (in Dutch): http://www.rijksoverheid.nl/bestanden/documenten-enpublicaties/rapporten/2010/09/06/onderzoek-flexibel-gebruik-mnc-s/mnc-sversie-2-5-final.pdf The management summary (in English): http://www.slideshare.net/Raindeer/management-summary-of-onderzoekflexibel-gebruik-van-mncs © Logica Business Consulting 2010. All rights reserved No. 15 Thank you Logica Business Consulting is the consulting division of the Logica group, a leading IT and business services company, employing 40,000 people. It provides business consulting, system integration, and IT and business process outsourcing services. Logica Business Consulting has a network of 3,500 consultants located throughout Europe. Our consultants help drive the success of clients’ transformation projects. They stand apart through their European culture, ability to work closely with clients, and unique blend of sector-based, functional and technological expertise. More information is available at www.logica.com/consulting
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