OPTION FILE LOADING GUIDE
Loading the Options File
iDirect's satellite-based IP communications technology enables constant connectivity for voice,
video and data applications in diverse and challenging areas. The iDirect 3100 modem is known
to be cost effective, reliable, and highly scalable for broadband business class IP router. It has a
RX (receive) and TX (transmit).
iSite Software: Is used for uploading option files into the iDirect modem, dish alignment to attain
the best signal strength.
These instructions mainly focus on how you can upload your option file into 3100 iDirect modem
using iSite Software. Make sure the version of iSite software supports the option file provided to
you.
In order to configure your iDirect 3100 series modem successfully make sure you have the
following:
An Option file from your VSAT provider.

A Crossover Ethernet cable or you can use a straight through Ethernet cable (2) and hub or
switch in place.

An updated version of iSite Software.

Of course your laptop and the modem.

IP Address for the modem and your computer
Downloading the Options File to the Satellite Router
 For a straight connection to a PC, ensure that you have a Cross-Over cable.
 Disable any firewall running on PC.
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OPTION FILE LOADING GUIDE
1. Install your iSite Software onto the computer you will use during the configuration
process.

Make sure you have the correct iSite software. Verify version with NOC.
2. Connect your Ethernet cable into a 3100 modem LAN port and the other side into your
computer. If you have used a crossover cable, connect computer to modem. But if it’s a
straight through, then connect through a hub or switch to the modem.

We recommend that you connect straight to PC rather that a Switch when loading
Option File.
3. Configure the given IP Address into your computer. Configure your computer to one digit
above the modem IP and prove connectivity by pinging “ping”.
4. Open your iSite software (Note: Make sure your computer firewall is off until when you finish
configuring your modem. This usually blocks some broadcast messages important in configuring
the modem.).
The default user is poulsat-user
The default password is P@55w0rd!
PoulSAT Option Files come configured with:
The default user is admin
The default password is poulsat-admin
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OPTION FILE LOADING GUIDE
Perform the steps in this section to download the remote Options File to the Satellite Router.
1. In iSite, right-click the Satellite Router and select Download Option from Disk.
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OPTION FILE LOADING GUIDE
2. In the Open dialog box, navigate to the folder on your laptop containing the remote
Options File.
Figure 20. Open Dialog Box with Remote Options File Selected
3. Select the Options File and click the Open button.
4. When iSite requests confirmation of the download request, click the Yes button.
Figure 21. iSite Options File Download Confirmation Dialog Box
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OPTION FILE LOADING GUIDE
5. When iSite reports a successful download, click the Reset Now button to reset the
Satellite Router.
Figure 22. Resetting Satellite Router After Download
Note: Resetting logs you out of the Satellite Router. After the reset, the IP address of the Satellite
Router changes to the value provided by your Service Provider in the downloaded Options File.
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OPTION FILE LOADING GUIDE
VSAT Installation using ISITE SOFTWARE
on iDirect 3100 Modem.
Since you have successfully configured the modem, connect the RX cable onto the modem
(LNB Port).
NOTE: Ensure the TX cable is not connected.
1. Click on Antenna Pointing icon then start the program of the signal search which should start
in 10 seconds. Provided all the parameters (elevation & Azimuth, remote satellite) you
should receive a signal in less than 30mins.
NOTE: Time to get right and strong signal will vary according where you’re setting the VSAT,
interference problems, remote satellite access and so many other problems likely to occur.
2. When signal is confirmed stop the signal program. Disconnect the RX cable and reconnect
the TX cable. When confirmed to start press the start button and change the power setting
as directed from the VSAT provider.
Once the saturation level is achieved then the provider will reset the max power of the
terminal.
Stop the compression test when directed by the provider, then power the modem then repower with TX and TX cables connected.
3. Ensure the RX light goes green after restarting.
The VSAT provider will then multicast to the modem the latest version of software after which
the modem will reset.
After reset the modem the following lights should be green Status, RX, TX once the unit locks
to the network the Net light will go green on the front of the unit and the rear. The unit is then
ready for use.
NOTE: Please keep the option file safe in case of a need to reload and please use iSite to
perform local checks on the unit.
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