Case Study
____________________
E-Commerce and its Impact in Logistic
Management: A State of Art
Manal AlSaif
200800621
BUSI 3322: Supply Chain Management
Definition of Logistics Management
It is part of the supply chain process, which plans, implements,
and manages the efficient, effective flow and inventory in addition
to related information starting from the point of origin and until
the moment of consumption, meeting the customers’
requirements.
Logistics Management
Classified as either:
• Social Logistics.
• Corporate Logistics.
The scope of logistics management has changed, since the emergence of:
• Advanced technology.
• Strategic associations, competing on flexibility and responsiveness.
Why Logistics Management Grew More
Important?
• Companies are becoming globalize.
• To achieve better production efficiencies.
• Tap technological competencies far behind
geographical perimeters.
E-commerce
• The activity of running businesses electronically, in addition to a
variety of entities with the goal of satisfying an organizational or
individual objective.
• How e-commerce contributes in economical efficiency:
 (a) minimizing distances and timescale
 (b) reducing distribution and transaction costs
 (c) increasing the rate of product development
 (d) supplying more information to buyers and sellers
 (e) enlarging customer choice and supplier reach.
Logistic Management and E-Commerce
• 3PL is contractual logistics focusing on regional operations; it is
familiar among many organizations.
• Why do companies outsource logistic services?
 Cut down on operating costs.
 Satisfy demand fluctuations.
 Lower capital investment.
• The three major logistics component are:
 (a) Logistics structure
 (b) Logistics processes and related activities
 (c) Information and reporting systems.
• The five major dimensions are:
 (a) strategic planning
 (b) inventory management
 (c) transportation
 (d) capacity planning
 (e) information technology
Advantages of E-commerce in Logistics
Management
• shortened procurement cycles through the use of on-line catalogues,
ordering, and payment.
• Customer service can be severely enhanced.
• Intelligent agents are able to respond in seconds to standard e-mail
questions.
• Human experts services can be accelerated through help-desk software
The importance of delivery accuracy, frequency and time in emerging
new supply networks, will be expanded. This as well employs to both
Business-to-business and Business-to-customers logistic segments.
Conclusion
Thank you for listening.