Unit Title
CD1
Provide an initial response to incidents
Summary
This unit covers providing an initial response to incidents. The unit is not rank
specific and applies to all persons responding to incidents. The incidents covered by
this unit include; crime, non-crime and traffic incidents. You must be able to deal with
these types of incidents.
You will need to be able to gather information on the incident. Such information may
include, for example: history, dangers and witness information. Based on the
information you have obtained you will need to be able to establish the nature of the
incident, and plan your actions accordingly. This process will often happen fairly
quickly on route to the incident.
You will need to take into account the health and safety of self and others during the
incident. If it is a major or critical incident, and you are the first on the scene, you will
need to take interim control until relieved by the appropriate person.
There are two elements:
CD1.1
CD1.2
Gather information and plan a response
Respond to incidents
This unit was developed by Skills for Justice.
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 1
Final version
approved
February 2008
Element
CD1.1
Gather information and plan a response
Performance Criteria
To meet the standard, you
1
2
3
4
5
6
identify and assess information on the incident
establish the nature of the incident based on the available information
obtain any necessary additional information for the response to the incident
prioritise and plan your actions according to the nature of the incident
respond to the incident within the appropriate timescales and according to
current policy
provide the necessary information to others regarding the incident
Range
1
a
b
c
Incident
crime
non-crime
traffic
2
a
b
c
d
e
Others
members of the public
control room
line management
other specialists, including external agencies
colleagues
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 2
Final version
approved
February 2008
Element
CD1.2
Respond to incidents
Performance Criteria
To meet the standard, you
1
2
3
4
5
6
7
8
9
10
11
12
take into account the health and safety of yourself and others during the
incident
communicate any required information and intelligence to others attending
the scene
identify and prioritise any casualties, providing any necessary assistance
deal with individuals in an ethical manner, recognising their needs with
respect to race, diversity and human rights
take control of incidents in accordance with current policy
challenge and deal appropriately with any unacceptable behaviour
use appropriate personal safety skills in accordance with current policy,
legislation and training
liaise and communicate effectively with other agencies or partnerships
relevant to the incident
identify and request any other resources required for the incident
identify and record any information, intelligence and sources from the
incident
take any necessary steps to protect the scene of the incident and preserve
evidence
fully document all decisions, actions, options and rationale in accordance
with current policy and legislation, and submit for supervision within agreed
time scales
Range
1
a
b
c
Incident
crime
non-crime
traffic
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 3
Final version
approved
February 2008
Unit
CD1
Provide an initial response to incidents
Knowledge and Understanding
To meet the standard, you need to know and understand
Legal and organisational requirements
1
2
3
4
current, relevant legislation, policies, procedures, codes of practice and
guidelines for responding to incidents
current, relevant legislation and organisational requirements in relation to
race, diversity and human rights
current, relevant legislation and organisational requirements in relation to
health and safety
the importance of adhering to national guidelines relating to working
appropriately with children and young people
Information and intelligence gathering
5
6
7
how to gather and assess information about an incident
how to use information and intelligence to plan your response
how to identify potential intelligence sources
Liaison and communication with others
8
9
10
11
how to communicate effectively with control rooms
the types of specialists that may need to be brought into the incident
the types of other agencies that may be involved in the incident
systems and protocols for communicating with other agencies
The local community
12
the composition and diversity of the local community
Responding to incidents
13
14
15
16
17
18
19
20
21
the types of incidents you are likely to attend, including; crime, non-crime
and traffic
the procedures for responding to different types of incidents
your role and the courses of action to take in the event of a critical incident
how to provide support to victims, witnesses and other individuals at the
incident
the type of support you can provide to victims, witnesses and other
individuals at the incident
how to deal with suspects who may have been involved in the incident
how to challenge and deal with unacceptable behaviour
the personal safety techniques (including the use of force) that may be used
and when it is appropriate to use them
how to identify and take into account the health and safety of self and others
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 4
Final version
approved
February 2008
22
23
how to administer first aid within the limits of your training
how to protect the scene of an incident and preserve evidence
Documentation
24
25
26
the types of documentation that must be completed
how to complete incident related documentation
the time scales within which documentation must be completed, filed and
forwarded to others
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 5
Final version
approved
February 2008
Unit
CD1
Provide an initial response to incidents
Evidence Requirements
1
Simulation is not allowed for any performance evidence within this unit.
2
You must practically demonstrate in your work that you have met the
standard for providing an initial police response to incidents on at least 3
separate occasions.
3
Element CD1.1 Gather information and plan a response
From the range in element 1 you must show that you:
- have planned a response to 2 of the 3 types of incidents*
- have provided the necessary information to all others
4
Element CD1.2 Respond to incidents
From the range in element 2 you must show that you:
- have responded to 2 of the 3 types of incidents*
*Items from the range not covered by performance evidence should be
supported by knowledge evidence.
Skills for Justice
National Occupational Standards for Policing and Law Enforcement
Page 6
Final version
approved
February 2008