Planning
The planning department
What is planning?
1) Choosing a
goal
2) Developing a
method/strategy
Done right
Done wrong
Set
goals
Develop
commitment
Develop
action
plan
Track
progress
Be
flexible
S.M.A.R.T. goals
Specific, Measurable, Attainable, Realistic and
Timely
Broad goal: I want to start a business
Specific: I will sell handmade cards on Etsy.com
Measurable: I will be ready to take orders in two weeks time and I aim to sell at
least 5 cards a week
Attainable: I will start my business small and promote it through customer
relationships and word of mouth
Realistic: Starting small and growing my business from there
Timely: I will have 10 new customers within the first two months
Developing Commitment to
Goals
Goal Commitment.
Before you make a commitment, think carefully. A commitment obligates you to do something.
Goal Commitment
A documented dedication of time, money, people towards gaining a stated
objective.
It also the act of binding yourself to a course of action.
Why?
If workers don’t care about
a goal, it is pointless!
How to get commitment?
Set goals participatively,
rather than assigning
Make the goal public
Action Plans
It basically is a plan. With action. Like movies.
Action Plan
Defining steps to goals
Who is doing?
Who is checking?
Who is dependent?
With What?
Starting When?
Ending When?
1)Sub-goals
Tracking progress
2) Performance
feedback
Sub-goals
Proximal Goals
Distal Goals
(short-term)
(long-term)
Eg. Paint the walls, attach
the door
Eg. Build a house
Performance feedback
Indicator of performance
● Quantifiable
● “Measurable” in
SMART
E.g. Sale quotas,
5 units/day in Month 1,
10 units/day in Month 2
Flexibility
Change plans according to situation
Options-based planning: Multiple small investments
Questions?