Technology Spotlight
Group 5 TTM
Group Member : Sally
Shelly
Amy
Vincy
Ken
Outline
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Introduction
Case Study 1
Case Study 2
Case Study 3
Questions
Conclusion
What is Technology?
• The making, modification, usage, and
knowledge of tools, machines, crafts, systems,
and methods of organization
• The collection of such tools, including
machinery, modifications, arrangements and
procedures
Types of Technology
• Tangible Technology : Blueprints, Models,
Operating manuals, Prototypes
• Intangible Technology : Consultancy,
Problem-solving, Training Methods
Technology’s Categories
• Low Technology
• Intermediate Technology
• High Technology
Technology in 20th Century
Technology in Daily Life
United Parcel Service, Inc.
Route optimization system
The largest package delivery
company in the world
Without the system
• The drivers navigates their route by
– Maps
– Small notes card
– Their own memory
Route optimization system
• Expected results
– Reduce gas consumption
– Increase the efficiency
• Solution
– Map out the schedule for every drivers
– Minimize the number of left turns
– Capture the institutional knowledge
Video
Blackboard assists university
instructors
Before
What is Blackboard?
Video
http://www.blackboard.com/Videos/Day-inthe-Life.aspx
Advantages
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Increased availability
Quick feedback
Improved communication
Tracking
Skill building
Mayo technology support
• Mayo Clinic is a not-for-profit medical practice
and medical research group.
• The practice is distinguished by integrated care
• "the needs of the patient come first."
• Areas: Rochester (Minnesota), Jacksonville
(Florida), and Phoenix (Arizona).
Inpatient System
Benefit results
Patient Safety
-Medication Reconciliation
-Medication/Result Linking
User Adoption
-New Cumulative Laboratory Tab in Patient Chart
-Laboratory QC
Operational Efficiency
-Transfer Orders
-Nurse Itineraries
Questions
• How technology is helping employees?
- Answer : Make it easier for employees to
provide customer service
Increasing the number of channels
to interact with customers
It’s the best way to handle a
particular process, such as customers request.
• How technology is helping business
effectively and efficiently?
Answer : Reduce time for training the new
employees
Reduce costs and saving time :
Eliminate the narrator.
Eliminates barriers
Conclusion
Advantages
-Increase in economy growth
- Better health facilities
- Enabled the automation of manual work thus
saving time and money
-very simple and automated
- Gathered information easier.
Disadvantages
-Unemployment challenges when submitting
assignments
-Pollution
- People are getting addicted to the internet