PRODUCT OVERVIEW
Broadsoft Team-One
Messaging is transforming communications
Shifting communication preferences in the consumer space are driving the
requirement for changing tools in the workspace.
There has been a fundamental shift in communications
workforce. Workers are constantly overwhelmed having
preferences in the consumer space. Messaging apps are
to manage multiple business apps to get work done,
the top apps globally in both usage and sessions. On
experience constant interruptions impacting productivity,
average, there are 60 billion messages sent per day on the
and are unable to easily collaborate with colleagues and
top 2 messaging platforms. At the helm driving this shift
customers when working remotely. Unfortunately, most
is the Millennial, the most coveted demographic target
available solutions manage just one aspect of work –
today. Results from a recent poll showed that 75% would
communications, tasks, or content – leaving workers
rather give up voice calls than the ability to text. They will
disconnected from real-time conversations or separating
dominate the workforce by 2020 and their expectations
them from the flow of work content and information.
don’t stop at personal communications; they expect
Teamwork and individual productivity depends on the ability
messaging and collaboration tools in the workplace too.
of your workforce to stay engaged from anywhere.
Getting work done is harder than ever for today’s modern
Introducing Team-One: teamwork made simple
Teams more are diverse, dispersed, digital and dynamic then ever.* They expect
messaging and collaboration tools that are both advanced and easy to use.
Team-One is an all-in-one business messaging and
collaboration app built for today’s modern workforce and
the first solution to integrate the three vital and interrelated
aspects of work management – communications, tasks
and content – into a single, shared workspace. Team-One
enables workers to chat, take notes, assign tasks, manage
files, host live meetings and more all in one place, from
anywhere and on any device.
* Credit: Haas & Mortensen, HBR, June, 2016
© 2016 BroadSoft. All Rights Reserved.
1
Team-One drives productivity
Team-One supports you throughout your day from beginning to end.
Personal workspaces.
Productivity begins with you. And Team-One is the only
messaging-based collaboration app to support personal
productivity. Team-One allows you to begin your day with a
snapshot of everything you’re working on. No more having to
send reminders to yourself through email. With your personal
workspace, enjoy one place for notes, tasks, and files that’s
private to you.
1-to-1 workspaces
Collaborating with a colleague on a project? Or maybe more
than one project? Chat, share files, send notes, and assign
tasks privately between each other. Start a live meeting, share
your screen, or click to call for real-time communication.
Best of all, with built-in contextual intelligence, provided
by our integration with Broadsoft Hub, Team-One puts all
of your relevant information for your 1-on-1 interactions
at your fingertips so you can be both productive and
efficient, together.
Team workspaces
Teamwork is made simple with Team-One. Say goodbye to
endless switching between apps and hello to a simpler way to
work. Team-One's persistent workspace model puts everthing
your teams need for better collaboration in one place. And
as a part of the Broadsoft Busniness suite of applications,
Team-One delivers voice calling, video conferencing and
screen sharing in that same place. Plus seamless integration
with over 50 apps such as: Salesforce, Box, and Google Docs
assures your teams have all the tools they need right there.
Award Winning! Team-One was a Frost
& Sullivan award recipient for Product
Innovation in 2014 and Product
Leadership in 2015 both for the Mobile
Emplyee Collaboration Solutions space.
2
© 2016 BroadSoft. All Rights Reserved.
Team-One Key Features
Team-One includes game-changing features that today’s modern workforce demands, all in one app.
Business Chat
File Sharing
Group & Private Messaging: Chat 1-on-1 and keep
Drag & Drop: Share any type of file from documents and
images to audio and video.
conversations private or talk with everyone in a group.
Search: Find historical messages and content quickly
and easily.
Sync: Messages and content are instantly accessible acrosall
Embed: Attach a file to a Note or a Task, creating easy to
track references.
Comment & Follow: Comment on a file or add Followers for
instant updates when others Comment.
your devices.
Persistent Workspaces
Contextual Intelligence
Work in One Place: All of your messages, notes, tasks and
files organized in one place.
Powered by BroadSoft Hub Team-One Dynamically
displays the info and content you have in common with your
colleague during every 1-to-1 dialogue.
Persistent Life: Enjoy easy access to workspace
informations long as you wish.
User Permissions: Manage members, assign admin rights
and invite external collaborators via email.
Click-to-Call
Make a Call: Talk to workspace members with one click
right in your workspace. Include external members too and
enjoy the convenience of being able to call out to any valid
phone number
Powered by BroadSoft UC-One Services: With User
Present 'Micro Views of Google, Office 365 Mail and
Calendar, Salesforce and Twitter apps.
Enables 'Quick Actions' with the Micro Views without leaving
Team-One!
APIs, Bots & Integrations
Developer API: Communicate with your team from any
device, from anywhere and anytime.
Messaging Bot API: Group and private messaging that
works on any device, from anywhere and anytime.
synchronization and sign-in via BroadWorks.
50+ App Integrations: Everything you and your team create,
Live Meetings
Task Management
Conferencing: HD instant video conferencing with any/all
Create, Assign & Track Tasks: Turn Tasks into Notes upon
workspace members.
completion for future referral.
Screen Sharing: Share your screen with workspace
Email to Tasks: Create new Tasks by forwarding emails into
members and annotate what you share.
Team-One.
Powered by UC-One My Room: Making it easy for groups to
Calendar integration: Assign due dates that sync with
meet, share desktops, and talk with voice and video.
your calendar.
upload and share in kept in sync across all your devices
3
© 2016 BroadSoft. All Rights Reserved.
Team-One delivers three key benefits to your organization
that boost your team productivity:
Simplicity: Team-One makes day-to-day work easy with the
Value: Team-One reduces IT operational complexity saving
ability to chat, take notes, track tasks, share files, click -to-call,
time and money makes IT management easy on a secure,
Video conference and screen share all in one place.
open platform.
Flexibility Team-One lets you confidently work anywhere,
anytime with any device and anyone knowing you will always
be in sync with your teams.
Customer Success Story
Productivity and efficeincy soars for the Bayly Group with Team-One
Product and engineering design firm Bayly Group is like
task management, content management and notification
many small businesses today that are simply trying to find
controls.
an easy, efficient and cost-effective way to collaborate
with customers and partners located across the globe.
For 45 years, Melbourne, Australia-based Bayly Group
has been a family business supporting companies of all
sizes and across all industries with R&D, product design,
prototyping, testing and production. Collaboration
through the entire project lifecycle is critical, which is why
the company chose BroadSoft Team-One.
For years, Bayly had relied on a hodgepodge of
applications, including Basecamp for project
management, email for communication and Evernote for
note taking. They tried Slack for messaging to cut down
on emails but found it was just another disconnected
application for project members to manage. And Skype
did not provide the business-level reliability they needed
for video conferencing.
In 2015, Bayly Group Director Mark Bayly turned to TeamOne as the solution to consolidate all of their project
management, collaboration and communication tools.
Team-One offers collaboration empowerment through
persistent team workspaces, deeply integrated into key
business applications. Team-One goes beyond today’s
enterprise messaging services, with prebuilt integrations
to over 50 applications and includes critical tools such as
When Mark had tried to introduce new software and
applications in the past, he ran into resistance from
some employees and partners due to a complex user
experience. Because Team-One is so easy to use – the
team was up and running within days – Mark found that
everyone quickly took to the platform, and it didn’t take
long to see a boost in productivity and efficiency.
Group Director Mark Bayly: "For a small business like ours
that needs to collaborate with customers and partners
on a global scale, the ability for employees to have tasks,
files, messages, notes and projects in one place – along
with video, audio and screen sharing – has taken our
productivity to the next level. The Team-One integrated
collaboration platform has become the lifeblood of our
company."
"We can start a meeting with a single click in the shared
workspace, easily track and retain the files, notes and
tasks for each project, and easily bring together teams and
individuals through videoconferencing whether they are
in our office, at a manufacturing facility or somewhere
in between – saving us hours every week that used to be
spent on the road."
"A recent project for a bluetooth-enabled smartlock is
4
© 2016 BroadSoft. All Rights Reserved.
a perfect example of Team-One’s value: The product is
going through the final manufacturing stages, and with
Team-One we are able to easily manage the project
in the shared workspace, use videoconferencing to
communicate with factories in China, and easily collect
and track design notes and milestones that can be shared
providers can easily add Team-One to their existing cloud
business offerings. Team-One is also built for the modern,
increasingly millennial, mobile and dispersed workforce
made up of individuals and teams that communicate and
collaborate in many different ways.
by the team in real-time."
As a fully cloud-based solution, Team-One reduces
traditional onboarding and capital deployment concerns.
With a simple per-user, per-month pricing model, service
Broadsoft Business
Team-One is part of the Broadsoft Business portfolio of integrated unified communications, team
collaboration and contact center software.
5
© 2016 BroadSoft. All Rights Reserved.
Summary
To sum up, Team-One empowers collaboration and boosts productivity with
persistent team workspaces, contextual intelligence and critical tools such as
task management, content sharing and notification controls. Team-One goes
beyond today's business messaging services, with prebuilt integrations to over
50 applications and deep integrations with the Broadsoft Business suite of
communications services
About
BroadSoft
BroadSoft is the leading provider of cloud
enterprise and consumer calling, messaging and
software and services that enable mobile, fixed-
collaboration communication services, includ-
line and cable service providers to offer Unified
ing private branch exchanges, video calling, text
Communications over their Internet Protocol
messaging and converged mobile and fixed-line
networks. The Company’s core communica-
services
tions platform enables the delivery of a range of
Cloud business unified communications, team collaboration and contact center Software-as-a-Service (SaaS)
COMPANY
CHANNELS
LEADERSHIP
NASDAQ:
BSFT
$279M
Revenue
(2015)
26% CAGR
Since ‘09
1,247+
80+
Employees
(2015)
Country
Presence
25 of the top 30
600+
$8B
service providers
by revenue
Channel
Partners
Enterprise revenue based
on BroadSoft solutions
#1 Global
41%
Market
Leader
Market
Share
15M
Business lines
installed base
(Q4 2016)
85M+
Total end users served
Corporate Headquarters I 9737 Washingtonian Blvd. I Suite 350 I Gaithersburg, MD 20878
Contact I P: 301-977-9440
General Inquiries I [email protected]
Press and Analyst Relations I [email protected]
www.BroadSoft.com | Twitter | LinkedIn | Work It!
6
© 2016 BroadSoft. All Rights Reserved.