Energy advice for deep retrofit
Catrin Maby
Energy Advice Exchange
World Sustainable Energy Days 2017
The retrofit challenge – in a nutshell
• Need a big step change in numbers of energy renovations
• Need to achieve deep energy renovations, not just the quick easy stuff
• High proportion of privately owned buildings, and constrained public finances –
owner has to invest
• Renovation decisions by millions of individual consumers – on many different kinds of
buildings
Energy Advice Exchange
Barriers, issues and hurdles
• Cost
• Disruption
• Other priorities
• Split incentive (landlords vs tenants)
• Uncertainty about exactly what, how, when, by who?
• Integrating improvements into existing buildings and services
• Complexity of older buildings – especially if have been added to
• Introducing new risks: lack of ventilation, damp, overheating
• Financing options focused on single measures – not flexible
Energy Advice Exchange
What is an energy advisory service needed for?
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Raise awareness of what is possible
Identify measures appropriate to each case
Quantify costs and benefits of measures
Help to prioritise and advise on timing
Assist in sourcing and obtaining finance
Find and choose suppliers and installers
Deal with problems and decisions arising during works
Adjust behaviour to ensure realisation of savings: new systems, controls
…advice is the invisible glue that holds the rest of the policy measures together…
Energy Advice Exchange
Key features of advisory service to support deep renovation
• Advice, not just information – tailored, not just generic
• Full coverage : technical, financial, behavioural, suppliers and installers
• Commercially impartial – credible and trusted
• Expert – and well communicated
• Accessible to all: time, place, medium, language, level of detail
• Multi-stage:
• support all the way through retrofit journey
• taking account of likelihood of staged deep renovation
• Referral networks and links to trigger points
Energy Advice Exchange
Model for an energy renovation advisory service
A possible model for delivery......
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Bespoke and personalised
Local/regional contact hubs
One-stop-shop
From awareness through to action
Outreach and
marketing
Intermediaries &
local services
Database of local
examples
National resources:
• Technical support
• Training, qualifications and standards
• Facilitation of knowledge exchange
• Monitoring and evaluation
Local/regiona
l
Contact Hub
Planning and
building
control
Building energy
surveys &
renovation plans
Installers &
suppliers
Finance for
measures
Energy Advice Exchange
Energy information and advice in EPBD and EED
Info/advice measures
vs consumer retrofit journey
Energy Advice Exchange
Case study: Guichets Énergie, Wallonie
• Regional advice service supported by regional government
• 40 energy advisers working out of 16 local energy advice hubs
• Provides free, independent and technology neutral advice for all citizens, including
both building owners and tenants, including:
• Outreach and awareness-raising
• Technical advice on measures to take in renovation and construction projects
• Information on regulations
• Information on financial support
• The network has been developed since the mid 1980s
Energy Advice Exchange
Case study: Countdown to Low Carbon Homes, UK
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Regional advice programme run by non-profit energy agency
Community outreach activities and referral networks
Contact hub with telephone advice line and web contact
Home energy assessments and advice reports
Help with finance, including drawing in funds for the area from:
• Energy supplier obligation
• Local authority and government funds (when available)
• Network of local contractors offering the full range of technologies
• Marketing materials for contractors to use, and personalise
• More than 40 case studies of renovated homes
Energy Advice Exchange
Case study: Better Home ( Bedre Bolig), Denmark
• One-stop-shop for energy renovation for private home owners
• Danish Energy Agency trains skilled building trades people to be energy advisers
• Owner only has to contact one certified building contractor to get:
• an allocated Better Home Adviser
• advice about the energy renovation of the whole house
• a Better Housing Plan, with a prioritized list of measures, plus user behavior tips
• management of the renovation process from start to finish
Energy Advice Exchange
Thank you for listening
Here is my email address: [email protected]
Energy Advice Exchange is an informal discussion group formed to bring
together actors interested in the provision of energy advice
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