CMI External Assessment Marking Sheet: Unit 3001V1 - Personal development as a first line manager Learner Name: Learner Number: Centre: Date: Part of Batch: Qualification: CMI Marker’s Result: Passed / Referred CMI Lead Moderator’s Result: Passed / Referred Introduction This unit assesses your knowledge, understanding and application in the areas of personal development planning, work planning, relationship building and team welfare. The tasks set out below are designed to enable you to demonstrate that you meet all of the learning outcomes and assessment criteria for the unit. Learning Outcomes The Learner will:1. Be able to develop and use a personal development plan 2. Understand how to plan and manage work 3. Understand how to develop and maintain effective working relationships to achieve objectives 4. Be able to safeguard the welfare of the team in the working environment Task 1 Explain how your personal development objectives are affected by and linked to wider organisational objectives. Provide examples of where an organisational objective may affect a personal development objective of a first line manager. Assessment Criteria Pass/Refer Comments Pass/Refer Comments A.C. 1.1 - Identify the links between organisational objectives and personal development objectives Guideline word count: 300 - 350 words Task 2 Assessment Criteria Identify your main work objectives for the forthcoming year and explain how you will use these when constructing your personal development plan. A.C. 1.2 - Construct a personal development plan which meets agreed objectives Construct a personal development plan showing five main development objectives, how you will achieve these objectives and the target dates for achievement. Identify when and how you will review your progress in achieving your objectives. Explain the role of your manager in the construction, agreement and monitoring of your achievement against the plan. A.C. 1.3 - Identify a range of learning and development opportunities to support the achievement of the personal development plan A.C. 1.4 - Review the progress of the plan Guideline word count: 600 - 650 words Version 1 Page 1 of 3 Task 3 Using the work objectives identified in task 2, prepare a work plan to incorporate your activities and expected timescales to complete those activities. Assessment Criteria Pass/Refer Comments Pass/Refer Comments A.C. 2.1 - Describe the methods or processes available to determine work plan priorities Explain why it is important to produce a work plan for yourself as a first line manager. Describe the processes involved in prioritising your activities in your work plan. Explain what time management techniques are most effective for you in helping you achieve your objectives and why your work plan needs to include some flexibility. A.C. 2.2 - Explain how to manage time to achieve work plan objectives Provide an example of a situation which would require your work plan to change and the effect on the organisation or your team if there was not enough flexibility in your work plan to allow this change. Guideline word count: 500 - 550 words A.C. 2.3 - Explain the reasons for incorporating flexibility into a work plan Task 4 Assessment Criteria Identify the link between the different styles of leadership used in a range of situations to encourage a productive working relationship, giving examples to illustrate your answer. Describe the importance of developing and maintaining good working relationships with managers, colleagues and team members, and how to maintain high standards of work and behaviour by working effectively with your team. Provide two examples where a different style or approach to leadership is required and explain the importance of these in ensuring a good working relationship. Explain what would have happened to the working relationship if a different style or approach was used. Identify the most important things you can do as a first line manager to ensure that you develop a good working relationship with your managers, colleagues and team members. Explain the differences in maintaining good working relationships with each of these three groups of people. How do you ensure that your team members are aware of the standards of work and behaviour required in order to achieve team objectives. A.C. 3.1 - Explain how leadership styles and approaches are used in different situations to encourage productive working relationships A.C. 3.2 - Explain how to develop and maintain good working relationship A.C. 3.3 - Describe how to work with team members to maintain standards of work and behaviour that achieve objectives Guideline word count: 600 - 650 words Version 1 Page 2 of 3 Task 5 Assessment Criteria Explain why ‘staff welfare’ is important to a first line manager and consider the impact of staff welfare on productivity. A.C. 4.1 - Describe the responsibilities of a first line manager for safeguarding team welfare Pass/Refer Comments Describe your role and responsibilities in safeguarding your team’s welfare and provide two examples of situations where your team’s welfare may be threatened. Describe how you will monitor potential risks and the necessary follow up action when a risk is identified. It may be helpful for you to use an example to illustrate your answer. A.C. 4.2 - Explain how risks that can affect team welfare are identified and monitored Guideline word count: 700 - 750 words A.C. 4.3 - Describe the actions to be taken after identifying a risk to team welfare CMI Marker’s Feedback: CMI Lead Moderator’s Feedback: Version 1: Nov 13 Page 3 of 3
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