Best Possible Value
Value = Outcomes (Quality/Patient Experience/Safety)
Resource (Revenue and Capital Cost)
Work with Bain & Co. to produce a Decision Effectiveness Toolkit
WHAT – Using value components what are we trying to achieve?
WHO – Who is in charge of making the decision?
HOW – How will it be implemented and gain commitment from
those who will implement it.
WHEN – When will the different stages happen?
Close Partnering
Built on premise that starting position is that Clinicians focus on
the numerator and finance professionals focus on the
denominator.
Established Finance Educator Network (9 in East Midlands). Aim
to have 1 in every organisation. Role is to aid knowledge transfer
with Finance Educators teaching clinicians about finance and
bringing information about clinical outcomes back to finance.
Trialled by Liverpool CCG and Mid Cheshire FT with positive
responses.
‘Show Me the Money’ finance games introduced by Finance
Educators at Liverpool CCG and Countess of Chester FT.
Currently looking at adapting to be suitable for smaller more
everyday investment decisions.
Produced the King’s Fund Closer Partnering Toolkit to help with
building rapport, face to face interaction and building a
professional relationship between finance and clinical colleagues.
bpv.futurefocusedfinance.nhs.uk
Pilot at Leeds Teaching Hospital.
Great Place to Work
Finance Director Declarations (236 at the last count)
Survey of FD’s who initially signed up, 1 year into the initiative to gain feedback re what is working and what isn’t. Report and actions produced.
Great Place to Work Survey – 2 orgs in the East Midlands involved in the initial pilot (Chesterfield Royal and North Derbyshire CCG).
Opportunity to seek opinions of staff and get any issues aired for honest discussion. Highlighted a number of ‘Quick Wins’.
Diversity Workstream – work around ‘More Diverse Leadership’. Used the outputs of the 2015 HFMA survey and the Annual Staff Survey to
produce a report into the current position re Female Leaders and BME leaders in finance. Recognised a ‘glass ceiling’ for female leaders after
the Band 8b level with only 26% of Director posts being held by women. Also highlighted that 92% of part-time workers are female. A further
survey carried out by FFF highlighted concern around discrimination against women who take time out to have children. Roundtable organised
with HFMA and work ongoing into agreeing actions. Work to begin in relation to ethnicity.
Career Stories – booklet produced in partnership with HFMA outlining the career paths of 25 Finance Professionals. Illustrates that there is no
one route through a career in finance and highlights the options available to individuals.
Yorkshire and Humber Secondment Pilot – to help individuals to gain the experience that they need to make the next step in their career.
Skills & Strengths
Working closely with FSD and HFMA Partners to address gap in
training that covers the softer professional relationship skills
Looking at how finance staff prefer to learn (training methods)
Trialling a SDR Framework with 4 categories to aid discussions:
I am a finance expert
I am a team player
I add value for patients and taxpayers
I make change happen
Efficient Processes and Systems
Established groups of ‘Super Users’ with knowledge of end to end
processes including:
Procure to Pay
Recording to Reporting
Hire to Retire
Activity to Cash
Planning, Forecasting and Budgeting
Costing
Reviewing processes and then redesigning with Ernst and Young,
utilising Best Practice knowledge within and external to the NHS.
Foundations for Sustained Improvement
Value Makers – Currently have just over 200 Value Makers creating a network across NHS Finance. We have 11 Value Makers in the East Midlands from
both the 1st and 2nd Cohort. Aim to have 1 in every organisation. 3rd Cohort recruitment will be happening in May 2016.
Share Learning and Best Practice (examples include Working Day 1 and the Change 1 Thing initiatives from Bolton FT), discuss topics through Tweet Chats
and share issues to put individuals in contact with others working through the same thing.
Established @WeFinance on Twitter as part of the clinical We Communities.
Community of like-minded persons motivating, inspiring and nudging one another to achieve (see examples over the page).