TATUNG
Global e-Supply Chain Add/Delete Form
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目
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TATUNG eSCM User Account Add/Delete Application Form ................................... 3
TATUNG eSCM Exit Application Form ....................................................................... 5
TATUNG Global eSCM SOP (Standard Operation Procedure) ................................ 6
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TATUNG eSCM User Account Add/Delete
Application Form
Ⅰ. Your Information
1.
2.
3.
4.
5.
Date:
Company Name: _________________________
Company Role:  Vendor or  LSP (Logistic Service Provider: Forwarder and Carrier)
Company Address: _____________________________________________________________
Company Telephone No.: __________________
Company Fax No.: __________________
Ⅱ. Instructions of Account Application
1. E-mail address is used to inform you of order arrival, please write clearly and carefully. Please
change your password, when you log in the website at first time.
2. Account applicants must be TATUNG authorized users who understand the responsibility and
liability of TATUNG’s procurement.
3. Your profile is critical and unique to TATUNG order confirmation, please fill them all;
otherwise, account application will fail. There is at least one user for each company.
4. If you are LSP (Logistic Service Provider), all you have to do is fill in one user, account
manager. This account manager can increase, revise and manage ten internal users in your
company.
User 1  Add accounts  Cancel accounts (Please Select one)
1. Full Name:
2. Job Title:
3. Telephone No.:
4. Fax No.:
5. E-mail:
6. Signature:
7. System Choice (Which system do you need to use):
 e-Procurement  e-Logistics  e-Payment
User 2
 Add accounts  Cancel accounts (Please Select one)
1. Full Name:
2. Job Title:
3. Telephone No.:
4. Fax No.:
5. E-mail:
6. Signature:
7. System Choice (Which system do you need to use):
 e-Procurement  e-Logistics  e-Payment
 If the table is not enough, please copy it by yourself.
User’s Mgr. Signature: ________________________________ Date: _________________
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Remark:
We need your formal and clear response about this invitation. So please provide your information as
following process.
 Please type the major information into the form and print it out. Then the users sign it in the relative
fields, and ask authorized officers approve.
 After your approval is finished, please scan the document and e-mail the graphic file back to TATUNG
eSCM Customer Service Center. Thanks a lot.
TATUNG eSCM Customer Service Center :
E-mail address: [email protected] Tel: 866-2-2598-4498 Fax: 886-2-2598-4467
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TATUNG eSCM Exit Application Form
Ⅰ. Your Information
1.
2.
3.
4.
5.
Date:
Company Name: _________________________
Company Role:  Vendor or  LSP (Logistic Service Provider: Forwarder and Carrier)
Company Address: _____________________________________________________________
Company Telephone No.: __________________
Company Fax No.: __________________
Ⅱ. Instructions of Account Application
1. Before filling in this form, please inform Tatung buyers.
2. After your B2B account is closed, you will have no authority to use B2B service including
e-Procurement, e-Banking, and e-Logistics system.
3. After your B2B account is closed, we will inform you by E-mail.
Products/Components Information
Your Products/Components
Your TATUNG buyer
Which TATUNG site do you work with
□ Information & Wireless Communications Plant;
□
□
□
□
□
□
□
□ Visual Electronics Plant;
st
Taoyuan 1 Plant of Home Appliances Plant;
International Appliances Division;
Information System Business Division;
Taoyuan 1st Plant of Industrial Equipment Plant;
TATUNG China;
□ TATUNG Thailand;
TATUNG Mexico;
□ TATUNG Shanghai;
TATUNG Mexico;
□ aaaaa
□
□
□
□
□
□
Pan-Chiao Plant;
TV Plant;
Precision Mechatronics Plant;
San-Hsia Plant;
TATUNG Netherlands;
TATUNG Czech
Please explain why you want to stop using B2B service?
_________________________________________________
_________________________________________________
_________________________________________________
User’s Mgr. Signature: ________________________________ Date: _________________
Remark:
 Please type the major information into the form and print it out. Then the users sign it in the relative
fields, and ask authorized officers to approve.
 After your approval is finished, please scan the document and e-mail the graphic file back to TATUNG
eSCM Customer Service Center. Thanks a lot.
TATUNG eSCM Customer Service Center :
E-mail address: [email protected] Tel: 866-2-2598-4498 Fax: 866-2-2598-4467
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Fill in by TATUNG eSCM Customer Center
Approved Date: _____________
TATUNG Global eSCM SOP (Standard Operation Procedure)
1-1 Issue PO
2-2 Read ASN
3-1 Receiving notice
TATUNG
4-1 Remitted
1-2 Read & reply PO
TATUNG
eSCM
2-1 Provide ASN
3-2 Read receiving notice
Http://b2b.tatung.com/
4-2 Read payment reportVENDOR
Remark:
ASN means advanced shipping notice. We hope you can provide ASN before
delivering materials.
Vendors need to follow SOP as below.
Ⅰ. Read purchase order
a. TATUNG order processing and approval will be finished in ERP; then ERP gateway will
transmit orders to B2B server daily.
b. B2B server will inform vendors of new PO arrival by e-mail, and the subject is “TATUNG
New Order Notification”.
c. After receiving the e-mail notification, vendors should access http://b2b.tatung.com to review
orders within 4 hours.
Ⅱ. Reply purchase order
a. Vendors should confirm TATUNG orders such as part’s number, specification, price, quantity
and delivery schedule each line.
b. Vendors have 2 options to respond: “Accepted” or “Negotiable”.
c. If you could not confirm orders, please contact TATUNG buyers immediately to negotiate by
phone.
c-1. If you accept orders after negotiation, please select “Accept”.
c-2. If not, you select “Negotiable”.
d. Vendors have to respond TATUNG orders within 24 hours. Otherwise, you can’t become our
long-term trading partner.
Ⅲ. Read purchase order update
a. TATUNG order change processing and approval will be finished in ERP, then ERP gateway
will transmit B2B server daily.
b. B2B server will inform vendors of PO change arrival by e-mail, and the subject is “TATUNG
Order Change Notification”.
c. After receiving the e-mail notification, vendors should access http://b2b.tatung.com, and
review their orders within 4 hours.
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Ⅳ. Reply purchase order update
a. Vendors have to confirm order change within 24 hours. Otherwise, you can’t become our
long-term trading partner.
b. Vendors could only “Accept” PO change.
Ⅴ. Review receiving notice
a. Receiving process will be completed in ERP system after inspecting, and then ERP gateway
will transmit receiving information such as qualified quantity and payment date to B2B server
daily.
b. After receiving, TATUNG Receiving Dept. will enter invoice number into ERP system. Then
ERP gateway will send it to B2B system.
c. You may query for the receiving information from http://b2b.tatung.com.
VI. Shipment details management
a. When vendors deliver goods, the vendor must provide ASN (Invoice & Packing list) and
nominated LSP by using Shipment Details Management.
b. After vendors provide ASN, the system will send it to LSP. If LSP chosen by vendor has
already joined this system, vendor can query the status of shipment.
c. The user can set up alert by using Alert Management according to each shipping mode. If there
is any delay, the system will automatically send an alert notification by e-mail.
V. Read payment report
a. When Tatung Financial Division sends payment instruction to a bank for transfer and gets
remittance, the finance system will send out payment details to e-Payment server.
b. Tatung eSCM will send you e-mail subjected as “Tatung e-Payment notice” to inform you to
receive your detailed receipt. After you get the notification, please access
http://b2b.tatung.com to check the details.
Remark:
During the trial period, Tatung Company will still send you payment detail by mail/e-mail/fax. Please
check the details with the original copy at the same time. If you have any questions, please contact
your Tatung buyer for further information. After three-month trial period, Tatung will not manually
send you payment details.
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LSPs need to follow SOP as below.
I. Account Management: The account administrator of LSP (MIS Manager) can create 10 member
accounts and set up privilege. Accordingly, based on his or her Privilege, each user will do his/her
work such as building up a route, provide the HAWB, MAWB or B/L NO., and the shipping status.
Besides, each account administrator has to maintain member accounts.
II. Provide Tracking Status:
Step 1 Build up Route:
 Based on business with your customers, each LSP has to build up the transportation route by
using Route Management in advance.
 Origin (Mandatory)Transfer (Option)Destination (Mandatory)
Step 2 Provide tracking status:
 When the goods have already pick up and transporting, each LSP has to entry, by using the
Shipment Status Management, the actual status of the shipment and HAWB, MAWB or B/L
No., comprehensively and instantly, so that TATUNG or TATUNG’s vendors are able to
control and query updated status of shipment.
Step3 Set up Alert:
 The user can set up alert by using Alert Management according to each shipping mode. Thus,
if there is any delay, the system will automatically send an alert notification by e-mail.
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