Report of the Safeguarding Adult and Children Boards Joint Conference March 19th 2014 The event was attended by over 120 people from Adults and Children’s Services across Voluntary, Statutory and Private sectors, of which 68 were from Children and Young People’s Services. Children’s Services were represented by the following agencies: CHFT Named Nurse Children and YP services Children’s Centre Children’s Social Care Children’s Society Commissioning Communities CSCB Early Intervention Early Years (QISO) Elected Member Eureka 2 3 2 7 1 4 1 2 1 2 2 2 Family Support FIT Fostering Home Start Housing NHS England Police Primary School Secondary School SWYFT Voluntary Sector (other) YOT 1 3 1 5 1 1 1 12 5 2 5 2 The focus of the conference arose out of discussion in the planning group about the common areas for learning from local serious case reviews in both Adults and Children’s Services. Themes that emerged included: The importance of early identification/help Sharing examples of good practice Using intelligence Applying professional curiosity/cynical curiosity Demonstrating professional challenge (of families and professionals) Avoiding over familiarity and acceptance of cultural norms Demonstrating dignity and respect/challenging stigma Empowering people Using ‘gut instinct’ It was also considered important to celebrate examples of good practice via Safeguarding Awards. The agenda for the conference emerged from a multi-agency planning group which included representatives from Adults and Children’s Services. 9:00 Registration 9:30 Welcome/Housekeeping (Drama group) 9:50 Order of the day – (Chair - Richard Burrows – CSCB Independent Chair) 9:55 Opening Speech – (Angela Williams – Chief Superintendent, Calderdale) 10:05 Keynote Speech – (Suzanne Triggs - Social Work Practice Improvement Project Officer, Kirklees MBC) 10:45 Break 11:05 Workshops Joining the pieces Tensions in Legislation Safe Places Scheme Hoarding: What’s behind your door? Using professional authority without statutory powers OFSTED changes and implications for Voluntary and Community Services 12:05 Drama 12:30 Lunch 13:30 Workshops 14:30 Drama 15:00 Break 15:15 Presentation of Safeguarding Awards (Eamon Lynch, Managing Director, Social Landlords Crime and Nuisance Group) 15:45 16:00 Plenary - (Chair) Evaluation and End Drama The drama production was intended to take participants by surprise at the start of the conference and to reveal various clues throughout the day. This provided a creative way of conveying the key messages and purpose of the conference which the actors translated as: • Question and be brave (demonstrate professional challenge) • Collect all the information (using intelligence) • Don’t normalise (avoid overfamiliarity and be prepared to challenge cultural norms) • Use the information given (using intelligence) • Trust your gut instinct Chair Richard Burrows (Independent Chair CSCB) provided an outline of the day and welcomed participants to the first Adult and Children’s Safeguarding Boards joint conference. Opening Speech Angela Williams used her humorous and motivating opening speech to emphasise the importance of communication and connecting with each other within our own agencies and with colleagues across the partnership. She remarked on the need to avoid overreliance on technology, “to chat more” and be willing to act on information that comes to our attention. Her phrase “You Can’t Not Know, What You Do Know” made the point clearly. Key Note Speech Using the analogy of Spider Man’s spidey sense and drawing from a publication by Daniel Kahneman “Thinking, Fast and Slow”, Suzannah Triggs clearly illustrated: how the mind operates in two competing ways – fast, intuitive and emotional - or slower, more deliberative and logical; and how fast thinking and cognitive biases impact on our analysis and decision-making processes. She urged us to consider how we can make better use of our understanding of these two different systems to properly frame risks, reduce judgemental thinking, and how we can use our gut instinct in a more informed, thoughtful way to help us to make sense of some situations. Workshops “Joining the Pieces” - Darren Minton (DCI, West Yorkshire Police) This workshop looked at the concept of Intelligence led policing which underpins all aspects of policing, from Neighbourhood Policing and partnership working, to the investigation of serious and organised crime. The workshop focused on how the smallest piece of information can lead onto a significant and successful investigations in the Safeguarding world. Tensions in Legislation – Ami Dennison (Solicitor, Calderdale MBC) This workshop examined the legal obligations and powers to safeguard children and adults and aimed to spread awareness of what power each individual has to help safeguard vulnerable groups. Safe Places Scheme - Sarah Mitchell, Michael Mitchell (Calderdale Learning Disability Partnership Board), Sail Suleman (Hate Crime Reduction Officer, CMBC), David Grundy (Independent Chair, Calderdale Learning Disability Partnership Board) The workshop explained how the Safe Place scheme has been developed to ensure that people with a learning disability feel safe in their communities, especially when travelling independently. The workshop looked at the need for a Safe Place Scheme, how the scheme works, where the safe places are and considered the possibilities of extending the scheme to other client groups. People with a learning disability were active participants in the delivery of the workshop. Hoarding: What’s behind your door? – Darren Burton (ASB & Interventions Manager, Together Housing Group), Jemma Thacker (Prevention Officer, West Yorkshire Fire & Rescue Service) This workshop focused on how Pennine Housing, West Yorkshire Fire & Rescue Service, Your Housing Group and DWF Solicitors have delivered a partnership project to address the increasingly prominent issue of hoarding in Calderdale. This includes the of co-ordination resources and centralised reporting to ensure that hoarding issues are identified at the earliest possible stage so that our most vulnerable residents and protected and supported. Using professional authority without statutory powers – Linda Glew (Scheme Manager, Home-Start Calderdale) A common theme in many Serious Case Reviews is a lack of robust challenge and respectful uncertaintly is leading to children remaining at risk. This workshop encourged professionals to look at how we can apply authoritative and challenging intervention that keep the focus the child , whilst sustaining a working relationship with superficially compliant or ambivalent parents OFSTED changes and implications for VCS - Tammy Banks (Regional Manager, North East, Yorkshire & Humber, Safe Network) The aim of this workshop was to highlight the role of the new Ofsted Inspection Framework and implications for the VCS. To equip participants with information about the work carried out by Ofsted – with an emphasis on inspection - so that, if required, they can participate effectively in Ofsted inspections in their area, and can understand how to prepare their organisation for the possibility of being the subject of an inspection. Presentation of Safeguarding Awards The trophies for the Safeguarding Awards were sponsored by Together Housing and presented by the Managing Director of the Social Landlords Crime and Nuisance Group, Eamon Lynch. The awards provided an opportunity for practitioners who had excelled in Safeguarding practice with Adults and Children in Calderdale during 2013 to be acknowledged for their work. Individuals and teams were nominated for: Contribution to Keeping Children, Young People and Adults Safe in Calderdale This award was presented to the team and individual who have made a clear difference to adults, children and families; or who have excelled in an area of Safeguarding. Individual Award Hugh Boyden (CMBC Workforce Development) Katie Hamilton (FIT, Key Worker) Roselyn Dyer (Scheme Coordinator, Willow Court) - winner Team Award Linden Brook - winner Excellent Partnership Working This award was presented for demonstrating clear ways of an individual or team communicating and/or who are embracing the principles of Working Together 2013 in terms of clarity and purpose of partnership working. Individual Award Ceri Bakes (Social Worker, West and Central Locality Team) Kirstie Smith (FIT, Pennine Housing) - winner Team Award Multi-Agency Team - Calderdale Safeguarding Adults Police Team / Adult Health and Social Care / The PCT as it was but now Calderdale Clinical Commissioning Group / Care Quality Commission - winner Linden Brook Multi-disciplinary team (Home Start, FIT, Children’s Social Care); Health Connections Team; MARAC team members; Crossley Heath School Innovation in Safeguarding This award is presented for implementation of an initiative that has led to the improvement of a system or practice; that shows originality; or has advanced thinking on a Safeguarding matter. Team award Crossley Heath School - winner Voluntary Action Calderdale. Individual Award Katie Hamilton (FIT); Gwen Clyde Evans (Mental Health Practitioner, Calderdale Intermediate Care Support and Independence team) - nominated for this category twice – winner A Champion Award was also presented to the individual who was considered to have demonstrated excellent practice across the Safeguarding areas and this went to Gwen Clyde Evans (Mental Health Practitioner, Calderdale Intermediate Care Support and Independence team) who was nominated for several categories. Delegates were asked to provide feedback about their experience of the day. This is captured in the following table: Sample Delegate Feedback Something that made me think differently Something that I didn’t like about the course The best thing about the course Something I have learned and will take back to practice Score out of 5 The conference was very different in terms of presentation and I really liked the drama running through the day The presentation on spider man Nothing – it was well managed and well planned Both the drama and the key note speaker this am. Although both workshops were thought provoking too, especially the hoarding A lot of the presentation on the intuitive practice: will be buying the book for us to use at work 5 Interesting and interactive Keynote speaker – Suzanne Triggs n/a Keynote speaker and ongoing role play through the day How I think! Plan to source a copy of “Thinking Fast and Slow”. Remember those 5 main aims when discussing cases with colleagues 4 Stimulating and thought provoking Talk on ‘gut instinct’ Not knowing beforehand what the workshops would be. (I went to one which was the same as a presentation I’d heard at a previous event recently) The format, with drama interspersed was engaging and kept the pace and interest going all day. The key speakers were excellent and well prepared In our school setting we need to be more aware of potential vulnerabilities in adults (parents/carers) as well as pupils 5 I thought the play thing was annoying, it took up too much time. Like a bad radio 4 play - tedious The talk by the solicitor about safeguarding adults/children – a lot was clearly explaine Not to be fearful of disclosing information 2 Speaker Angela Williams – powerful slide show Information and leaflets given to us to be able to look back on, to keep our minds up to date on 3 Delivery of the training OK Really useful and informative Training from Suzanne Triggs (how we first see things) guidelines around Safeguarding. Continue the multi-agency working we are doing. Good, varied and kept my interest Learning about the different ways of thinking and taking more time to reflect, analyse and discuss Lunch time – would have been better staggered Making connection with West Yorkshire Fire Keep communicating 5 Fantastic, it was different and engaging The drama about the keys and how things escalated and the assumptions made Nothing The drama. The discussion Using professional authority without statutory powers. 5 Safe Places card. Generally good Suzanne Triggs presentation Afternoon workshops could have been more interactive All the strong informed good women speakers To remember to think twice 4 Well organised and provided a thought provoking day Keynote speech on decision making Play – I appreciated the idea, however, it would have been better if more structured/detailed Workshops – opportunity to discuss detail and application Making decisions in a more thoughtful organised way. Awareness of hate/mate crime 4 Interesting, it was different to what I expected The spidey sense presentation – your ‘gut’ brain The lack of interaction in nd the 2 workshop – tensions of legislation The drama (partly) but also the different natural approach of the speakers ‘spidey sense’ and Police – both very engaging To think about my responses much more – question what is gut instinct and what may be a bias and discuss these in supervision 4 Interesting. Better than usual! Keynote speaker Poor coffee!! Otherwise nothing Real to attempt to keep things lively Will be more reflective in CP practice 5 Very good. The drama was an excellent vehicle to get the points across The talk by Suzanne Triggs The workshops were not as interactive as I hoped – we had little opportunity to contribute. It was just listening to a speaker Meeting people who are dedicated to safeguarding Not to make judgements quickly but to consider all the angles 4 Interesting and well organised Suzanne Trigg I thought the drama went on a bit – too big a group to really discuss afterwards Variety of subject areas Thinking twice – questioning self- balanced with gut 5 Very good How we make judgements Seating – too close Role play Listen to my gut instinct. Not to doubt myself 5 Overall scores (57 evaluation sheets completed) 2 3 3.5 4 No answer 1 Unsatisfactory 5 Very good 3 0 2 4 1 23 24
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