Domain Whitelisting

RELEASE NOTES – OCTOBER 2015
Please note: This document contains all release notes for customer facing changes to the Huddle web application. This document
will be updated during the course of the month as new functionality is released by different teams. Any planned release dates are
subject to change for operational reasons.
New User Onboarding
Huddle Global Instance: 28 October 2015 (released) | Huddle US Instance: 28 October 2015 (released)
When users are invited into Huddle, they land on a workspace overview and often have no context about what huddle
is, and why they should use it. Our new user onboarding flow seeks to answer the question ‘How can this product
help me?’
It provides a four-slide carousel that outlines some major value propositions, and shamelessly plugs our excellent
mobile and desktop applications.
Users will leave the new flow more comfortable with the product, and hopefully excited to understand further its
capabilities.
The carousel is easily navigable, and close-able, so those who already know about the product can get on with their
work.
Domain Whitelisting
Huddle Global Instance: Early November (planned) | Huddle US Instance: Early November (planned)
Trust is critical to the successful adoption of cloud SaaS applications by large enterprises. Businesses need to feel
secure that their content – which is often very valuable IP - is safe from data leakage, corporate espionage or
exposure to people who should not be able to access it.
Huddle’s workspace model provides a powerful way of separating people and content, and putting it into easily
navigable units. However, our invitation model makes it very easy for users and/or workspace managers to invite
anyone into workspaces, giving them access to secure content.
Domain whitelisting provides organisations with the ability to control exactly who can be added into workspaces that
the account owns. Whitelisting gives Company Managers and their CIOs the confidence that only the right people can
access the right content.
Setting up the whitelist
In the Company Manager view, there is a new tab, the ‘security’ tab
On selecting the tab you will see the whitelisting option:
Selecting to enable the whitelist will display either an emtpy state, or the PREVIOUS whitelist settings, if there were
any. This makes it easy for a company manager to enable/disable a standard whitelist as they need to. Here you can
see that there are two entries in the whitelist – an email domain and an individuals email address. You can also see
that the whitelist applies to all workspaces in the company account.
The ability to add domains is important where you want to allow your entire organisation to access content, and
individual addresses are useful where you do not want to allow an entire organisation to be invited, e.g. if you’re
working with someone who has a gmail address. So in the case above, ONLY people with a ‘@huddle.com’ email
address and the individual ‘[email protected]’ can be invited into workspaces in the account. Attempts to invite
anyone else will be met with an error (seen further below).
Selecting ‘Edit whitelist’ will make the fields editable, allowing you to add more domains, or email addresses, and to
select which workspaces you want the whitelist to apply to:
You can add more domains by typing them in as ‘@huddle.com’ or just ‘hudde.com’, and should separate each
domain or address with a comma. Don’t worry about duplicates, we remove any that we discover when you submit.
You can also see below that you can scroll through the list of all workspaces in the company account, and select
which ones the whitelist applies to. Any workspaces not selected will have the normal invitation rules; those selected
will have the whitelist applied.
Once you have selected the workspaces (or the ‘All workspaces’ option), the save button will become active and you
can save the whitelist.
Saving the whitelist – what happens to people not on the list?
When a whitelist is saved we do not remove people from workspaces they are already in. Rather we lock them
into their existing workspaces and prevent them from being invited into any others (that the whitelist applies to). This
gives the company manager time to make changes/edit to the whitelist for exceptions they were not aware of. A
Company Manager or workspace manager still needs to remove people from workspaces they should not be in, if any
exist. For this reason we recommend that for accounts that want to use the feature, the set up the whitelist at the
beginning of a rollout.
Trying to invite someone not on the whitelist
When a user attempts to invite into a workspace someone who is not on the whitelist, we display a friendly error
message explaining the problem and asking them to contact their company manager.
Email Notification Improvements
Huddle Global Instance: 28 October 2015 (released) | Huddle US Instance: 28 October 2015 (released)
Sender now searchable
Huddle’s email notifications will now come from a searchable sender. Previously, all notifications came from “Huddle”,
meaning tools that some of our customers use to manage their email just didn’t work.
This is of a few changes that we’re making to our email notifications to help our users read, respond and search
through them in their inbox more easily.
Here’s an example of using search to find all the notifications John Smith has sent me:
BEFORE
AFTER
John Smith commented on ‘Terms of Business’ in ‘Audit …
John Sm ith comm ented on ‘Term s of Business’ in ‘Audit …
Huddle
John Sm ith (via Huddle)
John Smith shared ‘Terms of Business’ in ‘Audit Workspace’
John Sm ith shared ‘Term s of Business’ in ‘Audit Workspace’
Huddle
John Sm ith (via Huddle)
What time are we leaving?
What time are we leaving?
John Smith
John Sm ith
Managem ent Off site
Management Offsite
Julie Walters
Julie Walters
from: John Smith
from: John Smith
What time are we leaving?
John Sm ith comm ented on ‘Term s of Business’ in ‘Audit …
John Smith
John Sm ith (via Huddle)
John Sm ith shared ‘Term s of Business’ in ‘Audit Workspace’
John Sm ith (via Huddle)
What time are we leaving?
John Sm ith
Shorter reply by email ‘````````’ dots
On modern email clients and mobile devices, often the first few lines of an email is included to give you some more
context about the email before opening it. Huddle notifications include a divider that allows our Reply by Email system
to work. Unfortunately it’s long, pushing your colleague’s message out of view. We’ve shortened the divider for now,
but hope to make further improvements in future.
One of the other fixes we’d like to put in place is a more useful email notification subject line. This will remove the
duplication of the sender name you see above. This will arrive in a future release.
Comment Emoticons: Autocomplete
Huddle Global Instance: 28 October 2015 (released) | Huddle US Instance: 28 October 2015 (released)
Conversations about content is a core part of the Huddle experience. Sometimes words just can’t describe how you’re
feeling and, thankfully, there is another way!  After some fantastic Innovation Time work by two of our engineers,
we’re excited to announce the release of our emoticons autocomplete feature.
In this release:


Emoticons can now be discovered far more easily. Simply add a colon to you comment to open the
autocomplete panel and continue typing to filter the list of emoticons by name. We support the emoticons
listed on http://www.emoji-cheat-sheet.com/. You can also paste them in directly if you like!
Workspace managers can enable or disable emoticons per workspace. By default they are enabled on all
workspaces but you can update this via settings -> edit workspace settings -> user privileges section.
Auto complete panel for comment emoticons
Emoticons in action
Enable or disable emoticons per workspace under “User Privileges” in workspace settings.
Please note:

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The emoticons autocomplete feature is not supported on IE8 and below.
Emoticons are only visible on the web application at the moment.