Business Plan Living Skies Organic Bird Seed Braden Michnik 1 December 7, 2011 Comm 447 TABLE OF CONTENTS EXECUTIVE SUMMARY ..........................................................................................................4 1.0 INTRODUCTION ....................................................................................................................5 1.1 1.2 1.3 INDUSTRY OVERVIEW .....................................................................................................5 MISSION STATEMENT ......................................................................................................5 GOALS AND OBJECTIVES ..................................................................................................5 2.0 OPERATIONS PLAN ...........................................................................................................6 2.1 ORGANIZATIONAL STRUCTURE .......................................................................................6 2.2 SITE PLAN ........................................................................................................................6 2.2.1 Floor Plan...................................................................................................................7 2.3 MANUFACTURING PROCESS .............................................................................................8 2.4 QUALITY CONTROL ..........................................................................................................9 2.5 THE BUSINESS CYCLE.......................................................................................................9 2.6 THE CAPITAL BUDGET ....................................................................................................9 2.7 PRODUCTION COST ........................................................................................................10 2.8 OPERATING EXPENSES ...................................................................................................11 3.0 HUMAN RESOURCES PLAN...........................................................................................12 3.1 3.2 3.3 3.4 JOB DESCRIPTIONS .........................................................................................................12 TRAINING PROGRAMS ....................................................................................................13 HUMAN RESOURCE STRATEGY.......................................................................................13 HUMAN RESOURCE COST.......................................................................................14 4.0 MARKETING PLAN ..........................................................................................................15 4.1 THE MARKETING OUTLINE ....................................................................................15 4.2 THE MARKETING MIX..............................................................................................15 4.2.1 Products ....................................................................................................................15 4.2.2 Pricing ......................................................................................................................15 4.2.3 Promotion .................................................................................................................16 4.2.4 Place .........................................................................................................................16 4.2.5 Channels of Distribution ...........................................................................................17 4.3 SEGMENTATION, TARGETING AND POSITIONING ..........................................................18 4.3.1 Segmentation.............................................................................................................18 4.3.2 Targeting ..................................................................................................................18 4.3.3 Positioning ................................................................................................................18 4.4 MARKET ANALYSIS ........................................................................................................19 4.4.1 Potential Markets......................................................................................................19 4.4.2 Market Factors .........................................................................................................20 4.5 CERTIFICATION PROCESS ...............................................................................................20 4.5.1 Labeling & Packaging Requirements .......................................................................20 4.6 COMPETITION ANALYSIS ...............................................................................................21 4.6.1 Barriers to Entry .......................................................................................................21 4.6.2 Competition...............................................................................................................21 4.7 MARKETING SUPPORT ....................................................................................................22 4.7.1 Buying Local .............................................................................................................23 4.8 SALES AND PROFIT PROJECTIONS ..................................................................................23 2 4.9 MARKETING BUDGET .....................................................................................................24 5.0 FINANCIAL PLAN .............................................................................................................25 5.1 5.2 5.3 5.4 5.5 5.5.1 5.5.2 5.6 5.7 5.8 CAPITAL REQUIREMENTS..................................................................................25 PROJECTED INCOME STATEMENT ...................................................................25 DIVIDEND POLICY ...............................................................................................26 ECONOMIC FORECAST........................................................................................26 CRITICAL VARIABLES & RISK ..........................................................................26 Challenges and Risks ................................................................................................27 Risk Management......................................................................................................28 SCENARIO ANALYSIS..........................................................................................28 CONTINGENCY PLAN ..........................................................................................29 CONCLUSION.........................................................................................................30 6.0 REFERENCES .......................................................................................................................31 7.0 APPENDICES.........................................................................................................................32 Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Organizational Structure Building Seed Mixer Packaging machine Sealing machine Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Capital Budget Cost of Goods Manufactured Operating Costs Annual Salaries & Wages Sales Projections Marketing Expenses Financing Budget Projected Net Incomes Dividends Paid Scenario Analysis Appendix A Appendix B Appendix C Appendix D Capital Budget Cost per Unit Pricing Strategy Break Even Analysis 3 Executive Summary Living Skies organic birdseed will offer customers organic and locally grown, chemicaland preservative-free birdseed. The creation of this business is in response to the growing demand for a healthy alternative to standard/conventional birdseed. Today’s consumer is also reading labels, getting educated and becoming more concerned with how and where their food is being produced. The following document will highlight how Living Skies will gain market share in the already mature bird seed industry. Living Skies will work with Saskatchewan growers and promote safe farming practices. Living Skies will develop an advertising campaign focused on buying local products and inform customers on the benefits of organic food. The employees at Living Skies will be dedicated to providing a high quality product for its customers and remain committed to supporting Saskatchewan farmers. Financially, Living Skies requires a capital investment of $50,000 with high possibilities of return. Net income is expected to increase from $3,400 in the first year to $110,000 by 2015. This business plan will provide an in depth analysis of the Living Skies strategy for establishing itself as the first name in organic bird seed for North American bird owners. 4 1.0 Introduction 1.1 Industry Overview The market for bird seed is growing rapidly. By some estimates, growth is 4% per annum (Stats Canada). The growth of the bird food industry has led to greater sophistication in formulating small-grain mixtures. While the actual number of ingredients used in bird food formulations is relatively small, packers and distributors are increasingly segmenting their offer to cater for specific bird species or consumer expectations. According to Agriculture Canada, the volume sales of bird seed reached 2,766 tonnes in 2010, up from 2,727 tonnes in 2009, making it the category with the highest consumption among pet food. More disposable income and more leisure time in industrialized countries have led to an increased number of people keeping companion birds. This fascination with birds has led to a birdseed industry that dispenses over 500,000 tons of birdseed per year. 1.2 Mission Statement “For the bird owner who wants their feathered companion to enjoy a healthy and balanced diet, Living Skies Organic Birdseed provides essential nutrients that contribute to a long-lasting life.” 1.3 Goals & Objectives The goals of Living Skies create a balance between earning a profit and introducing organic birdseed to a market ripe with opportunity. Living Skies will establish a strong brand image of high quality ingredients and offer bird owners a healthy alternative to conventional birdseed. The objectives for Living Skies are: 1) To market organic birdseed and maintain a positive cash balance 2) To educate consumers on the benefits of organic birdseed 3) Expand market presence across Canada and the United States 4) Generate a net profit in the first year by developing a strong customer base 5) Make quality control a top priority 5 2.0 Operations Plan This section will describe the manufacturing facility and operations for bird seed production. Quality control and organic certification are detailed to ensure customer satisfaction. 2.1 Organizational Structure Living Skies is an incorporated business located in Saskatoon. The processing and packaging facility is located on 3206 Wells Avenue. The company will have two managers and one full-time employee. Figure 1 Organizational Structure 2.2 Site Plan The building has been built over the last two years and is 120 ft. long, 25 ft. wide and 17 ft. tall (3000 sq. ft.). It is a fully finished and insulated building with electricity installation and natural gas heating. The building is a pre-engineered steel building that has two grad level 12’ x 14’ overhead doors located on the side for unloading and loading shipments. There are finished washroom areas and space for an office area. 6 Figure 2 Building 2.2.1 Floor Plan Equipment Storage 7 2.3 Manufacturing Process The following list is the steps taken to produce organic birdseed from start to finish. 1. The seed is purchased from organic growers pre-cleaned 2. The canary seed, millet, and canola seed are stored in bins 3. Seed quantity is carefully measured using a digital scale, screening for moisture and dust 4. Product is then placed in a tub to ensure an even mixture 5. Product is placed into seed mixer 6. The 2kg plastic bags are filled and sealed. 7. The handler takes sealed bags off the machine and boxes the product. 8. The finish product is stored until shipped and delivered. Figure 3 Seed Mixer Figure 4 Packaging Machine Figure 5 Sealing Machine 8 2.4 Quality Control To remain competitive, Living Skies needs to deliver high quality, nutritious and healthy bird seed every time. In order to do this, the business will develop and implement a comprehensive quality assurance program that will include: 1. Contractual agreements with suppliers and growers ensuring that only high quality grain and seed ingredients will be accepted. 2. Traceability to producers of all ingredients in case there is a problem. 3. An education and training program for employees put into place systems, outlining procedures that ensure the quality, safe storage, and handling of materials. Living Skies is certified by Quality Assurance International, Canada’s foremost organic certification body. To ensure compliance will all organic regulations and standards, “certified organic” producers and processors are regularly inspected by an independent third party. Furthermore, every package of birdseed has a unique lot number. This number enables the consumer to track the birdseed back to the field and to the farmer who grew the seed. 2.5 The Business Cycle From the date an order is placed by wholesalers or retailers, the production time for an order of 100 units will take 3 hours. At full production, Living Skies can produce over 50,000 units (2 kg each) of birdseed in its current facility. For customers that order from the website, Living Skies will receive payment upon purchase. Shipments will be sent on airfreight across Canada and will take approximately 4 working days to customers to receive their order. 2.6 The Capital Budget The capital budget for manufacturing the product covers the building, equipment, and machinery. Living Skies does not own any physical assets such as the land or building. The largest expense in the capital budget is the purchasing of machinery for production. 9 In addition, buying ingredients is a major expense (over 50% of unit cost). A more detailed breakdown of the capital budget can be found in Appendix A. Table 1 Capital Budget Initial Capital Budget 2011 Plant Equipment 38,000 Office Equipment 2,200 Working Capital 28,000 Total Capital Investment $68, 200 2.7 Production Cost The cost of production per unit in year 1 is $3.57 (Appendix B) and decreases every year after. The cost of goods manufactured is the total cost for all direct inputs used in the organic birdseed production process. These costs include direct materials (cleaned seed, packaging material), direct labor (operations manager and production staff), and manufacturing overhead (rent of equipment and utilities and liability insurance). The cost for the first year of operations is illustrated in the table below: Table 2 Cost of Goods Manufactured Direct Materials Direct Labour Manufacturing Overhead Cost of Goods Manufactured 86,554 26,231 12,660 $125,445 10 2.8 Operating Expenses This table outlines the operating expenses for Living Skies during the first year of operation. The main expenses for the company are salaries and the monthly lease. Table 3 Operating Expenses Operating Expense 2011 Lease ($10.sq ft.) – 3000 sq. ft. 30,000 2,000 Property Tax 5,000 Labeling/Nutritional Analysis 200 Business License 6,000 Freight Expense 2,000 Website Development 5,000 Utilities 3,000 Insurance 3,000 Legal & Accounting 40,000 Manager Salaries Total $96,200 11 3.0 Human Resources Plan It is crucial that Living Skies employs knowledgeable and dedicated staff members. This business strives to ensure a high quality product; therefore all employees will have to possess a perfectionist mentality. This organic birdseed business uses a simple organizational structure that incorporates an operations manager, marketing manager, and machine operator. Each of their job responsibilities will now be explained. 3.1 Job Descriptions Manager This individual will also act as the operation manager and will play the role of president and operations manager. The organizational structure of Living Skies is set up so that the president has the most responsibility in the hierarchy. The president of Living Skies has to be a dedicated individual. This person needs to possess leadership skills and communication skills. The president will report and coordinate all aspects of the business to the rest of the staff. Part of the president job is being responsible for the internal business operations including the processing/packaging process, budgeting, and human resource management. Shipping and receiving of products is also another responsibility. Sales Manager Living Skies will hire a marketing/sales manager. This well-rounded individual will run the daily activities of marketing, selling, customer contact/interaction, advertising, attending trade shows, and representing the company. This position will require an individual that possesses a university degree or community college diploma in sales and marketing. Past experience in sales and marketing is an essential qualification because he/she will be responsible for organizing the ad campaign. This person should be able to demonstrate excellent relationship and communication skills, proven sales techniques, and time management skills; as well as advanced oral and writing skills. He/she will have to be a dedicated individual that shows outstanding 12 initiative because this is a very demanding position. This person will be responsible for finding new markets and buyers for the product. Given the location of the target market and the extent of marketing needed for this type of product, the marketing position will be quite time consuming. Living Skies is very dependent on the performance and skills of this individual in order to succeed as a company. Machine Operator The machine operator will work on a full-time basis; preferably a licensed fork lift operator with a strong work ethic. The machine operator would assist and work under the authority of the manager. This person’s duties would include blending the ingredients, packaging the mixtures, transferring finished products to storage, cleaning the facilities, etc. This individual will be paid by the hour. 3.2 Training Programs Living Skies will have basic training programs to increase employee knowledge and capabilities. The operations manager will provide on-the-job training for staff. The marketing manager will learn more about selling techniques and the pet food industry as he/she becomes comfortable with his/her duties. The operations manager needs to be ready for changes that may occur and be ready to adapt to new methods and techniques. It is recommended that the operations manager be trained in fork lift operation and heavy machinery safety. 3.3 Human Resource Strategy Living Skies plans on attracting and retaining high quality employees through autonomy and open communication. Good communication skills, interpersonal skills, and trust in the workplace are important for the HR strategy to succeed. As Living Skies grows, additional staff will be required. This may include a whole range of positions from sales personal, buyers, information technologists, HR clerks, etc. These staff members will be hired only as resources permit and the volume of sales justifies the added costs. It is possible that several of the needed skills can be found in 13 one individual. Most work may be initially contracted out rather than given to employees. Administrative and overhead costs will be kept to a minimum. 3.4 Human Resource Cost The machine operator is paid by the hour. At full production, approximately 40 hours of work will be needed during one week. This works out to be an average of 2000 hours a year during full production.Table 5 provides a list of the wages for the employees at Living Skies. The operations manager is taking a smaller salary in the first year to maintain a positive cash balance. Table 4 Annual Salaries &Wages 2011 Salary/Wages Manager 10,000 Sales Manager 40,000 Machine Operator 2000 hours @11/hour =22,000 Total Cost $ 72,000 14 4.0 Marketing Plan 4.1 The Marketing Outline The goal of Living Skies marketing plan is to sell the maximum number of its organic bird seed. This will be accomplished by positioning the products as a chemical free, nutritious, and healthy alternative to conventional bird seed. The target market will be bird owners in Canada and the US. The marketing will target bird owners who are interested in maintaining or increasing their bird’s well-being. The brand will be one of expertise, quality, and dedication to customers. 4.2 The Marketing Mix 4.2.1 Products Living Skies product line will consist of three blends: Canary Combo- for the household canary; this mixture of canary seed, millet, and sunflower seeds will be sure to make that canary sing. Budgie Blend- for the energetic and cheerful budgie; this blend of canola seed, millet, and sunflower seeds will have its beak chirping. Finch Formula- for everyone’s favorite feathered bird, this mixture of canary seed and canola seed will have your bird flying high. 4.2.2 Pricing Ideally, Living Skies would like to establish its wholesale price ($5.25) based on a markup of 40% of the cost of production ($3.57). This will enable the retailer a further margin of 25% to 30% on their sale price ($6.99). The product will be priced at a premium compared to other bird seed products. Organic food is more labor intensive since the farmers do not use pesticides, chemical fertilizers or drugs. Organic certification and maintaining this status is expensive. Refer to Appendix C for more detailed info. 15 4.2.3 Promotion To promote Living Skies products to veterinarians and other distributors, the business will use several different promotional and advertising strategies. Veterinarians Free samples Select direct mailings Sponsorship deals Involvement in marketing campaign (making trade show presentations) Internet Contact organic pet food online stores to see if they wish to carry the product Advertisements in online bird publications, forums, and newsletters Advertise on websites targeted for breeders and new bird owners Retail Work with export specialists at S.T.E.P. to assist in identifying likely retail outlets Telephone calls and personal visits Industry trade shows Consumers Word-of-mouth referrals from satisfied customers Media releases and paid online advertisements targeted at bird owners 4.2.4 Place Living Skies plans to increase its consumer base in western Canada during the first year. To accomplish this, the product will be sold in supermarket chains and independently owned pet stores. Living Skies also sells the products over the internet. To increase sales, Living Skies can reach independent pet stores in eastern Canada as well as the United States. Living Skies is registered with the QAI (Quality Assurance International) so they can ship their product into the USA. 16 Living Skies is a member of STEP (Saskatchewan Trade and Export Partnership). STEP provides market research to help Saskatchewan companies in their marketing efforts. STEP can provide Living Skies with a list of independent pet stores in Ontario, Manitoba, Saskatchewan and British Columbia. 4.2.5 Channels of Distribution Living Skies products will be distributed directly throughout Western Canada through independent retailers and chains, like Critters. Expansion into eastern Canada and the United States will be via wholesalers, like United Natural Foods and Tree of Life. The product line will be primarily retailed through independent pet stores and pet products chains, such as PetSmart and Global Pet Foods. Living Skies products will be distributed through 3 distinct channels: 1. Veterinarians and vet clinics This includes vets in Canada and the United States. Vets will have access to Living Skies products for sale and as samples for clients. 2. Retail Living Skies will sell to independent pet stores, natural health pet stores, and supermarket chains for carrying the product 3. Website Products will be sold directly to customers through the company’s website. All products will be sold as FOB (freight on board), with shipping and handling costs being pushed on the buyer. 17 4.3 Segmentation, Targeting and Positioning 4.3.1 Segmentation Living Skies will segment people who live in small apartments or anywhere with a small lot, where the only pet they can own is a bird. The company will target elderly people who have pet birds and regularly spend money on pets. Living Skies will also target the bird breeders that are willing to pay top dollar for high quality bird seed. 4.3.2 Targeting Living Skies will target people who will settle for nothing less than the best for their pet bird. Living Skies is targeting people of all ages, from young children to seniors. Petrelated spending will continue to increase rapidly across all age groups, due in large part to the aging pet population, and owners seeking higher quality food for their pets. 4.3.3 Positioning Living Skies will position its products towards the high end of the spectrum. The brand is focused on convincing customers that Living Skies is a safe, healthy, wholesome alternative to chemically handled birdseed. This positioning will be reflected in: Pricing- towards the higher end of organic products Packaging- quality, attractive, and informative labels and packaging Advertising- professional looking and endorsed by veterinarians Trade Shows- informative and professional displays Living Skies will also have a 100% satisfaction guarantee on all its products. Consumers can return their purchase for any reason and receive a full refund through the website. 18 4.4 Market Analysis Currently, there are a few competitors in the birdseed industry selling organic products. New regulations on pet food imports from the United States, which Canada introduced in 2009, have raised barriers to entry, and thus created new opportunities for the domestic pet food manufacturing industry. 4.4.1 Potential Markets Household birds are the preferred market. Living Skies has many opportunities available in the upcoming years. There are many good reasons why selling organic bird seed to bird owners is an attractive opportunity for Living Skies. These include: A large target audience of over 2.7 million household birds and over 11.5 million birds in the United States (Consumer Trends Report). A growing demand for products to treat dietary deficiency of aging birds suffering from malnutrition Research analyzing the chemical residue on conventional bird seed and a bird’s sensitivity to toxins like pesticides and insecticides People are becoming more aware of benefits from eating organic food for themselves and their pets Bird breeders are demanding a high quality bird seed to produce a healthy offspring Demand for pet health products is non-seasonal and relatively recession proof. The development of healthy pet food products is creating greater segmentation with factors such as age, breed, and health maintenance. There is a large customer base of pet owners wanting to see bird seed ingredients that are recognizable, and are similar to what they themselves are eating. More people are moving to the city and buying smaller homes. Birds are great companions for smaller houses and are affordable to care for. 19 4.4.2 Market Factors Ongoing global economic uncertainty is having an impact on not only what pet owners purchase, but also where they shop. While pet specialist retailers—especially pet superstores—continue to help drive pet humanization, grocery retailers are receiving a boost in pet food sales as consumers become more price conscious. 4.5 Certification Process Living Skies is spending resources for organic certification to: highlight product differentiation, increase the product’s value, protect consumers from fraud, and boost consumer confidence. In today’s market, many products are advertised as “natural” or “organic” but only the products labeled “certified organic” can be trusted to be grown and packaged without the use of harmful chemicals or additives. The labeling and advertising of pet food is regulated by the Consumer Packaging and Labeling Act and the Competition Act, administered by Industry Canada. The Advertising and Labeling of Pet Food is a guide developed to ensure consistency and accuracy on pet food labels. These guidelines also help ensure that Canadian consumers clearly understand the contents of each package of pet food. 4.5.1 Labeling & Packaging Requirements The guide entitled, Advertising and Labeling of Pet Food, is an accepted standard in the pet food industry. This guide recommends that pet food labels contain at least the following information in addition to the Consumer Packaging and Labeling Act items. The Consumer Packaging and Labeling Act mandates the following items be included on pet food labels: Net weight: amount of product within the package, measured in metric units. The manufacturer's or importer's contact information. Feeding instructions, nutritional content and intended shelf life. Information on the minimum and maximum nutritional quantities. For example, the analysis will include the maximum or minimum percentage of protein, fat, fiber and moisture. 20 4.6 Competition Analysis Living Skies is not the only company recognizing the opportunities in the North American pet health markets. There are competitors vying for the dollars of bird owners. 4.6.1 Barriers to Entry As Living Skies becomes successful, what will stop another company from creating a similar product or blend to compete directly? Living Skies will develop a number of barriers and obstacles to make direct competition difficult. These include: 1. Living Skies will depend on strong relations with distributors and retailers. Hopefully, retailers are more likely to carry a product from an already established and well-known brand rather than a new brand. 2. As Living Skies grows, contracts with growers will tie up a significant portion of organic crop production in Saskatchewan. This will be unattractive for companies entering into the market. 3. The calculated work, time, and capital required to establish Living Skies will discourage most individuals from entering the business or see the market as too small for generating the required return. 4.6.2 Competition There are several different types of competition that Living Skies faces. Organic Bird Seed A handful of bird seed producers are selling organic bird seed in stores and online. ZuPreem and Ecotrition are two of the biggest players in this space and have acquired a majority of the market share. Their product is sold in specialty stores and is premium priced. Conventional Bird Seed There are about a dozen companies selling conventional bird seed. Brands like President’s Choice and Seed to Sky sell their moderately priced bird seed in grocery 21 stores like Extra Foods and Co-op. There is no dominant brand in this field as variety and product differentiation are not significant. Pellets The biggest competition facing birdseed manufacturing in the future is the trend to move away from bird seed as the main source of nutrition toward food pellets. Pelleted food is being marketed as “complete nutrition” and no additional supplements are necessary. But the drawback to pellets is that some birds refuse to eat it. So in the future, Living Skies will counter this competition by formulating mixtures with a more complete nutritional balance. 4.7 Marketing Support To acquire shelf space and increase consumer awareness, high level marketing support will be implemented: 1. Comprehensive information about Living Skies products and ingredients for the end user. This info will found on brochures, point-of-sale-displays, and on the website. 2. The home webpage for Living Skies will have detailed information of the organic grower, contact info for sponsored vet clinics, and info on sales outlets. 3. The latest research findings, articles, and information for consumers on the benefits of organic products and bird care will be posted on the website. 4. Veterinarians can fill out forms on the website to receive free samples for their clients to help them assess the products organic and nutrition quality. 22 4.7.1 Buying Local Living Skies is focusing the ad campaign on creating more awareness on buying local food. Some reasons why people should buy locally grown food: Financial Benefits Money stays within Saskatchewan, and strengthens the local economy. More money goes directly to the organic farmer and stays in the province. Transportation Issues The less distance that food travels to consumers, the less fossil fuel used and carbon dioxide emitted into the air. Supporting Organic Farming Organic farming is better for the environment. Organic farming practices also reduce environmental pollution, conserve water, reduce soil erosion, increases soil fertility, and use less energy. 4.8 Sales and Profit Projections The table below outlines estimate sales for a three year period. It is estimated that Living Skies will sell 20% of its product over the internet and the remaining 80% through retail. Table 5 Sales Projections Year Internet Sales (20%) Retail Sales (80%) Total Sales 2011 2012 2013 48,600 52,000 58,400 194,400 208,000 233,600 $243,000 $260,000 $292,000 23 4.9 Marketing Budget Income allocated to the marketing budget is budgeted at 5% of sales revenue. The marketing budget and total costs are as follows: Table 6 Marketing Expenses Marketing Costs Online Advertisements Print Ads Trade Shows Travel Expenses Samples for Vets STEP Membership Total 2011 3300 500 6000 500 400 600 $11,300 24 5.0 Financial Plan 5.1 Capital Requirements Living Skies requires a total capital investment on $2,500 (Appendix E). With $35,000 being financed through debt, the remaining $50,000 comes from personal investment and government grants for agricultural businesses in Saskatchewan. The anticipated capital structure is below: Table 7 Financing Budget Long Term Debt 35,000 Shareholder's Equity 50,000 Total 85,000 5.2 Projected Income Statement The projected net income shown table 8 is a positive indicator to the potential sales in the bird seed industry. The table also highlights that expenses are minimal and largely variable to units sold. These estimated figures are achievable based on the operations and marketing plan. Table 8 Units Sold Selling Price Revenue COGS Operating Expenses Income Tax Net Income Projected Net Income 2011 2012 2013 2014 2015 46,286 5.25 243,000 48,600 5.36 260,253 53,460 5.46 292,004 61,479 5.60 344,200 76,849 5.74 441,006 124,862 113,574 593 3,970 133,877 99,026 3,556 23,795 147,248 117,597 3,531 23,628 168,239 136,536 5,125 34,300 206,760 156,309 10,132 67,805 25 5.3 Dividend Policy When profits and cash flow reach a level that ensures there will be enough cash for operating in the next year, the excess profits will be paid out in dividends. In the first year Living Skies will not pay out dividends but hold them as a cash reserve for company investment and cover any unforeseen expenditures. Table 9 Year Dividends Dividends Paid 2011 0 2012 7,492 2013 11,744 2014 14,083 2015 18,168 5.4 Economic Forecast To derive the base case in financial projections, an inflation rate of 2.5% has been used. All expenses and wages were inflated at 2.5% per year for the five-year financial plan. The current production capacity of the facility is 50,000 units each year. If production is expected to scale the way it is projected, then more equipment and labor should be budgeted for during the third year of operation. The financial plan outlines market growth of 5% per year as the product reaches store shelves across Canada and the United States. After 5 years in the marketplace, Living Skies should have excellent brand recognition among bird owners who see value in paying extra for high-quality bird seed. The 2.5% price increase is set to balance out the inflation and leave some cushion if crop prices were to suddenly increase. The most critical variables are packaging expense, selling price cost of ingredients. 5.5 Critical Variables & Risk Studies on bird behavior estimates that the average household bird will consume 6 kg of bird seed yearly, meaning that a customer could purchase up to three units during the year. Living Skies will need to sell 21,633 units in year one to break even (Appendix D), therefore the advertisements need to attract approximately 7,200 unique customers. Living Skies predicts this is achievable, given that there are over 2,700,000 bird owners in Canada, the goal should be attainable. 26 As Living Skies sales and brand recognition grows, it is expected that more units will be sold through the website. Selling directly to customers cuts out wholesalers and retailers, and leaves more of a profit margin for Living Skies. 5.5.1 Challenges and Risks Living Skies faces a number of challenges and risks related to this venture such as: Diseases When dealing with any food product, discovery of a disease can have significant negative consequences. The people involved in growing, processing, transport, and distribution can all contribute to contamination and are subject to unsanitary conditions. Liability When producing food products, there is always concern about liability. Foodborne illnesses and E.coli O157 are outbreaks that have affected the food industry in the past. Supply Although there is ample supply of grains and seeds now, there could be a supply shortage due to harsh weather. If supply shortage were to develop, the costs to Living Skies would escalate. These increased costs will be passed on to the consumer, which may make Living Skies products less competitive in the marketplace. Market As Living Skies becomes more successful, other companies may enter the market for organic products. These could be other bird seed companies and/or large pet food manufacturers. These companies could have huge R&D and marketing resources. They may develop directly competitive products to those being sold by Living Skies. Operations As with any business venture, there are always risks related to operations. The first challenge is Living Skies being able to raise sufficient capital to fund its operations and 27 cash flow needs. Another challenge is finding and keeping the right people to work for the business. Finding employees with proper qualifications and experience is difficult. 5.5.2 Risk Management Living Skies is aware and preparing for any future challenges and risks. The business will employ the following strategies to manage and/or reduce risks. 1. Diversify its portfolio of products to include bird treats and other organic bird food products. Therefore, if issues arise with the main organic bird seed blends, the future existence of the company is not dependent on one product. 2. Support Saskatchewan organic growers in their effort for government aid and defend fair regulations for certifying organic seeds and grains. 3. Use only product ingredients that are certified as organic and are known to be of excellent quality. 4. Implementing rigorous quality assurance systems to ensure product consistency, safety, and efficacy. 5. Exploring financial alternatives to ensure that Living Skies has the financial resources and cash flow to operate its business efficiently and effectively. 5.6 Scenario Analysis The following table shows how changes in the critical variables impacts the Internal Rate of Return, creating best and worst case scenarios. This scenario analysis was done by changing the five critical variables by 20% in the positive direction for best case and 20% in the negative position for the worst case. Table 10 Scenario Analysis Variable Packaging Selling Price - Internet Selling Price - Stores Quantity of Sales - Stores Quantity of Sales - Internet NPV IRR BEST CASE BASE CASE WORST CASE 0.85 1.06 1.27 8.4 7 5.6 3.9 3.25 2.6 11520 9600 7680 2880 2400 1920 205102 4990 -158723 82.2 22 negative 28 5.7 Contingency Plan Living Skies has a proposed implementation plan that is triggered by unfortunate event, emergency, or new critical information. If the situation is liable to create significant business problems, it must be dealt with quickly. Some planned for events are: 1. If Living Skies does not reach sales and revenue targets. -The company would undergo a complete financial analysis to see where hidden costs are increasing unexpectedly. There could be reduced wage expenses and trimming excess costs in the advertising budget. Sales price would be affected as well. 2. If customer perception views Living Skies negatively. - Complaints from customers, faulty products and accidents all make bad news stories. If Living Skies is getting bad coverage in the media, management will respond quickly, honestly and decisively. If the company is at fault, it will take responsibility and apologize. The plan will be to keep the media, customers, staff and suppliers well informed. A written statement will be made printed in the newspaper and on the company’s website. Ongoing communication with the media will detail what went wrong and what is being done about it. 3. If key staff member suddenly becomes ill, quits or dies unexpectedly. -Living Skies will have up-to-date written job descriptions to begin the search for a replacement immediately. Also, cross-training staff to handle other tasks for the short term is desirable. All machinery and equipment should have detailed and organized operations manuals so another employee could cover important temporarily. There will be a succession plan for all senior staff, outlining replacements ahead of time. 4. If utility, fuel, or raw material costs were to suddenly increase. -If various production costs were to fluctuate, Living Skies would either absorb the additional costs, find new ways to mitigate the expenses, or pass a price increase along to customers. 29 5. If a bird contracts an illness or dies from disease. -To minimize potential liability and financial damage, Living Skies needs to be proactive and have demonstrable systems in place to protect their consumers by managing food-safety risks across their supply chain. There will be efficient productrecall processes set in place to cover the initial identification of the issue to disposal of recalled product Conclusion Small grain mixtures are the mainstay of bird food. The business plan for Living Skies shows that the business is a feasible enterprise, but it is sensitive to the quantity of units sold and market price of direct materials. Upon analysis of the financial model, the required rate of the return is achieved. Living Skies Organic Bird Seed has the potential to be a very profitable company if it is able to properly market its product and achieve sale and revenue projections. 30 REFERENCES Organic Certification for Processors (http://www.agriculture.gov.sk.ca/) Production and processing of small seeds for birds (http://www.fao.org/docrep/008/y5831e/y5831e00.htm#Contents) Consumer Trend Report 2010 (http://publications.gc.ca/collections/collection_2011/agr/A74-1-17-2011-eng.pdf) 31 Appendix A – Capital Budget 2011 Leasehold/Asset Improvement Equipment 10,000 10,200 Service Vehicle 8,000 Forklift 7,000 Packaging Machine 3,000 Installation Cost (labor & material) Working Capital Total Capital Cost 2,000 28,000 $68, 200 Appendix B – Cost per Unit Unit Cost Analysis Canary Seed Millet Canola Seed Packaging Direct Materials Direct Labor Overhead 2011 0.27 0.26 0.28 1.06 1.87 1.27 0.43 2012 0.28 0.27 0.29 1.04 1.88 1.15 0.35 2013 0.31 0.29 0.32 1.02 1.94 0.98 0.28 Total Unit Cost $3.57 $3.38 $3.20 Appendix C- Pricing Strategy Total Unit Cost $ 3.57 $ 3.38 $ 3.20 % Markup Wholesale Price 41% $ 5.25 47% $ 5.36 53% $ 5.46 % Markup Retail Price 33% $ 6.99 33% $ 7.13 33% $ 7.27 32 Appendix D- Break Even Analysis Base Case 46,286 48,600 53,460 61,479 76,849 Break Even 44,811 43,408 48,407 54,326 63,058 90,000 80,000 70,000 60,000 50,000 Base Case 40,000 Break Even 30,000 20,000 10,000 0 1 2 3 4 33 5
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