Why an Avaya UPS?
Avaya Pre-Sales and Solution
Architect UPS Information
By Andy McDonald
Global Account Program Manager
June 2004
www.avayaups.com
Why an Avaya UPS?
• What if the customer does not want a UPS?
• What if the customer already has a UPS?
• What if the customer wants to buy their UPS from someone else?
• Designing UPS with Avaya Communication Manager
• How to configure a UPS?
• Where to get more information on UPS?
• Who to get help with UPS?
www.avayaups.com
TM
What if the customer does not want a UPS?
• Avaya sell 99.999% of availability to their customers
• Power is only 99.9% reliable at the best of times
• Therefore you cannot sell 99.999% availability if you do not include the UPS
• The customer can experience early product failure and increased maintenance
calls without an Avaya UPS – this is a cost to Avaya and to the customer
• All Avaya customers should use “online, double conversion” UPS
• The best UPS protection available is the Avaya range of UPS
• “Line interactive” or “Standby” UPS are not suitable for your applications
• For more info on UPS technology see
www.avayaups.com
» the Avaya UPS handbook (available for download from www.avayaups.com)
» Watch the fun video on UPS types
(http://www.avayaups.com/avaya/SalesEMEA/video_emea.asp)
What if the customer already has a UPS?
• The customer may already have a UPS for their complete room
• The customer should seriously consider another UPS for their Avaya system:
• You can only offer 99.999% availability if you use the tested and approved Avaya UPS!
• The large UPS may not have enough battery time (most UPS are 15 minutes, the
average Avaya UPS is 4 hours!)
• The Avaya UPS is shipped ready to integrate with Avaya Communication Manager –
power cables, software, SNMP management, Avaya grey colour
• The Avaya UPS is recognized by the Avaya “Integrated Management” suite for
immediate network management of your solution
• When lots of equipment is connected to a large UPS, this equipment can damage the
quality of the large UPS output and therefore have bad effects on the Avaya equipment.
Therefore we always recommend a dedicated Avaya UPS for an Avaya solution
– NOTE: It is OK to connect an Avaya UPS to a larger, existing UPS, when the existing UPS is
more than 4x the size of the Avaya UPS. For example, it would be OK to connect an Avaya
1000VA UPS to a 4000VA UPS, but not OK to connect it to another 1000VA UPS
www.avayaups.com
What if the customer wants to buy their UPS from
someone else?
• If the customer wants to buy their UPS from someone else, this is OK, but they
must make sure the UPS…
• Is “online”, “double conversion” – “line interactive” or “standby” is not normally suitable
– Other UPS may work, but only the Avaya UPS is tested & approved for use with Avaya systems
• Has SNMP communications with Web-management and remote alert features
– Only the Avaya UPS will integrate with Avaya “Integrated Management” suite
– You need SNMP ability to communicate with the S8700 media servers
• Make sure the customer understands that Avaya are not responsible for power
– The Avaya UPS has a complete electrical installation offer, as well as maintenance and response
service at the same level as the Avaya telephone equipment – a one-stop-shop. This is not the
same with other UPS
– Please contact Raffi Ketchedjian ([email protected]) for more info on services
www.avayaups.com
Designing UPS with Avaya Communication
Manager
TM
• Avaya recommends that you use the following configuration to achieve design
specifications, reliability and solution availability requirements:
• One 9125 1000VA UPS (700290281) for each S8700 server
• One UPS for all additional equipment in the solution (G650, G700/G350, Cajun etc.)
S8700 servers with
2 * Avaya UPS
www.avayaups.com
UPS
1&2
All other Avaya systems with Avaya UPS
UPS
3
IP telephones protected
by UPS (3)
Cajun P333T-PWR or Midspan Power Supplies
Use central UPS to protect IP phones
Designing UPS with Avaya Communication
Manager
TM
• It is possible to use just one UPS for the whole solution but:
• Should be used only when price is the most important factor
• If the customer understands that they will lose some system reliability & redundancy
• Batteries & Rackmounting:
• If you wish to rackmount the Avaya UPS, you should offer one rail kit for each UPS and
battery (4-post: 700230733, 2-post: 700230741)
• If you wish to extend the UPS runtime, add additional batteries (1000VA: 408357044,
1500/2000VA: 408357051 or 408357069, 3000VA: 700285273 or 700285307)
• Note: these are automatically configured for you on www.avayaups.com
www.avayaups.com
How to configure a UPS?
• The GES configurator will give you a UPS for only some Avaya solutions*
• Therefore we recommend you use the configurator on www.avayaups.com
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www.avayaups.com > EMEA > UPS Sizing Tool
Choose AC (e.g. 220V AC) or DC (e.g. 48V DC)
Add the equipment you want to protect (click “add” each time)
Click “view solution”
Choose your battery runtime, and click the
“click for details” button
You now have a list of SAP codes for your UPS solution – enter these as Peace Parts
into GES then download the quote into SAP
NOTE: if you require more information on the products to include with your proposal, click on the hyperlinks on this
solution page. These links will take you to the appropriate UPS product page which has more information.
* Avaya Solution Designer (ASD) will be released at the end of July and this will configure UPS for all Avaya products
up to a load of 6kVA (95% of applications). For solutions larger than 6kVA you should still use the avayaups.com
configurator
www.avayaups.com
Where to get more information on UPS?
• The dedicated website is designed to help you!
www.avayaups.com
• This website contains:
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UPS configurator
Training videos
Product brochures
Product technical information
Product presentations (installation, configuration)
Registration for promotions and product updates
Contact information to get more help
www.avayaups.com
Where to get help with UPS?
• Normally you can use the contact information on www.avayaups.com
• Contact your local representative at Powerware
• If you have a special enquiry or need additional help, here are some key
contacts:
• Avaya UPS Product Manager:
– Vincent Uppelschoten ([email protected])
– Office: +44 (0) 1483 309 057
• Powerware EMEA Account Manager:
– Andy McDonald ([email protected])
– Office: +44 (0) 1753 608 764, Mobile: +44 (0) 7785 793 711
• EMEA UPS Hotline (English speaking only)
– Telephone: +44 (0) 845 177 3410
• Solution Configuration Support
– Antony Westgate ([email protected])
www.avayaups.com