Personal Leadership for Design Innovation 1 Running head: Personal Leadership for Design Innovation Personal Leadership in Practice: A Critical Approach to Instructional Design Work Innovation Marcia L Ashbaugh, PhD University of the People MLA Instructional Designers [email protected] 970-214-2686 442 Gardner Street Castle Rock, CO 80104 Keywords: innovation, leadership, instructional design, theory and practice, approach to innovation Personal Leadership for Design Innovation 2 Abstract In this article, an argument is made for a link between leadership—in terms of the characteristics and attributes exhibited by instructional designers—and innovation, when innovation is an outcome of the work approaches and practices that underpin academic course designs. At the present time, the practice of instructional design (ID) is being challenged to rethink its conceptualization of academic course designs, especially for web-based affordances, to release designers to new processes that more align with the modern use of communication devices and networks. Posited in this paper is that it is time for ID to leave non-adaptive, linear thinking behind, not only in how and when to prescribe certain technologies, but in how a practitioner approaches the future of educational change with an adaptation of personal leadership that drives innovation. While exploring the issues, this study revisits the characteristics of leadership put forth by Ashbaugh (2012) as critical to the practice of ID so that innovation for education may proliferate to keep pace with advancing technologies. Personal Leadership for Design Innovation 3 Introduction In this article, an argument is made for a link between leadership—in terms of the characteristics and attributes exhibited by instructional designers—and innovation, when innovation is an outcome of the work approaches and practices that underpin academic course designs. Often when discussing a notion such as innovation, the focus is on people; people innovate while innovation is an outcome of a person’s work effort. Likewise, when referring to leadership, the focus is on people and the characteristics they display in diverse situations. For educational technologists or instructional designers, tasks and processes, objectives and assessments, strategies and structures are ‘friendly’ constructs and, as such, are usually manageable. People and the organizations they are attached to, on the other hand, can be difficult and may impede innovative outcomes. Often these are the leaders who operate in the complex domain of future, change and new, and are tasked with strategizing for and controlling outcomes (Scott, Coates & Anderson, 2008). In positional roles the function of leadership is commonly viewed as more of a regulator of work outcomes (McFarlane, 2011). This perspective is problematic as it suggests a deterministic control approach to the processes and people within the organization or institution. When applied to educational programs, attempts at control of learning results ignores the reality that we live and work in an unpredictable and fluid world, one that demands versatility in instructional designer thinking. For example, a deterministic academic design strategy may include specified objectives with single outcomes and structured learning activities, with little room for the learner creativity and control that have been shown to increase engagement and bring satisfaction to the learning experience (Sims, 2009). Toward this end, flexible thinking is needed for alternatives to pre-determined learning outcomes and to align innovation with modern Personal Leadership for Design Innovation 4 learner demands. Inherent in these demands is the underlying urgency for creating something fresh and new, and for leading in education’s “rapidly occurring, unpredictable, nonlinear change” (Fullan, 2001, p. v) evolution. The task of creating innovative course materials that will hold relevance into the future requires a prescient mindset. A leader sees and interprets trends and changing learner needs (Scott et al., 2008). By responding decisively and appropriately to rapid and unknown changes, an instructional designer has the opportunity to lead with innovation in the complex ethos of education that didactic exploration has become. The assumption of leadership’s potential in this context is based on an ability to survey the landscape of education, as well as on the rigorous training undergone by educational technologists and designers. Instructional design (ID), as a professional field, subsumes a set of principles, standards of practice and ethical conduct codes that, together, set a moral tone for quality, successful and values-based course designs (AECT, 2012; IBSTPI, 2000; Larson & Lockee, 2009). Leadership enhances success when a similar set of guidelines are applied, in particular, to one’s individual approach to work (Ashbaugh, in press). Fullan (2001) addressed the complicated work of educational leaders and concluded that “having a moral purpose is critical for sustainable success” (p. vii). Towards a moral outcome, ID has historically focused on a way of thinking and acting on general design principles for creating excellent teaching opportunities. Conversely, in view of modern perplexities, it is increasingly important to adopt a way of thinking and acting based on creating excellent learning opportunities. By looking at the efficacy of a design with its potential shortcomings or barriers to learning demonstrated by solutions that may or may not align with learning goals, an instructional designer assesses future learning potential. Therefore, when equipped with the mindset of moral leadership, an instructional designer’s interventions offer a democratic approach which frees students to make reflective choices; to explore complex Personal Leadership for Design Innovation 5 theories and new technologies; as well as, to ideate a ‘new thing’ or idea. Hence, when activated, embodied leadership promises to impact innovation for improving learning opportunities. Contextualized for ID, Beaudoin (2007) defined leadership as “a set of attitudes and behaviors that create conditions for innovative change, enable individuals and organizations to share a vision and move in the appropriate direction, and contribute to the management and operationalization of ideas” (p. 519). At the same time, he questioned most designers’ ability to lead and foreshadowed Fullan and Scott’s (2009) warning to higher education to pay attention to the leadership skills needed to manage its particular changes. The researchers’ concerns echo those of others, that an instructional designer is trained to a minimal degree in leadership techniques with more emphasis on project management skills (Ashbaugh & Piña, 2012). However, Ashbaugh and Piña (2012) found that, in addition to leading and managing design creations, instructional designers drive changes in learning needs through applied innovations— in methods, affordances, and digital deliveries—to align with evolving learner preferences and habits. Consequently, this study revisits the characteristics of leadership found by Ashbaugh (2012, 2013) to be critical to the practice of ID, so that innovation for education may proliferate to keep pace with advancing technologies. Theoretical Framework A literature review spanning multiple disciplines provided a coherent framework for an argument in support of a new approach to design practice. Considering that theory drives practice and practice tests theories (Argyris & Schӧn, 1974; Reay, 1986), it has become generally accepted that linking both instructional and learning theories to practice is an essential approach to efficacious educational design work (Tennyson, 2010). This is important since Personal Leadership for Design Innovation 6 history shows that theories of learning change over time and influence new technologies (Dede, 2008); vice-versa, technologies influence new ways of learning (Beaudoin, 2007; Dede, Dieterle, Clarke, Jass-Ketelhut & Nelson, 2007; Dede & Bjerede, 2010); and, both are driven in varying degrees by vision and innovation. For example, results from a study of leadership characteristics, with a concomitant influence on the quality of practice, linked learning through new technologies with a demand and need for visionary leadership from instructional designers (Ashbaugh, 2012). Early in the new millennium—an epoch characterized as having advanced a digital paradigm of education and instruction, Spector (2001) pointed out that learning theory and design is about “how to facilitate and support effective learning, especially with regard to new technologies” (p. 27). The ‘how’ of supporting both new learning theories and new technologies involves innovative thinking during practice implicated by Spector when he invoked the adjective ‘new’, a characteristic of innovation. In turn, facilitating new ideas is a leadership activity toward creating new interventions in support of knowledge creation (Hong & Sullivan, 2009). That both concepts inform something new does not necessarily indicate causality although a link is likely. Given that innovation and leadership are both theoretical concepts, as well as practical behaviors when acted upon (Northouse, 2012), it is conceivable that the two phenomena are populated with similar properties that may interact. Borrowing from neuroscience theory, if a coherent co-variation exists between central shared properties, one concept may be linked to the other (McClelland & Rogers, 2003). For example, leadership as a mindset develops a vision of a ‘new thing’ (Odom, Boyd & Williams, 2012) while innovation involves ideating and envisioning a ‘new thing’ (Innovation, Merriam Webster’s Collegiate Dictionary, 2008). Although the two concepts differ somewhat componentially, the co-variable ‘new thing or idea’ links leadership Personal Leadership for Design Innovation 7 and innovation in a unique way. Figure 1 maps the properties or characteristics of each to demonstrate this and other ways that leadership and innovation share similarities. FIGURE 1 SHOULD BE PLACED ABOUT HERE Leadership Leadership, as a role, may be positional or non-positional (Gressick & Derry, 2010) and is exhibited by certain characteristics common to both roles. While leadership is often understood as a position held by a person, it is also a concept of behavior, one that is complex and an enigma to most (Scott et al., 2008). Difficulty in parsing its layered nature has impelled a plethora of scholarship and spawned an array of how-to-act and how-to-be publications. The corpus of literature on leadership, estimated by Zenger and Folkman (2002) at over 10,000 studies and articles as well as 1,000 books published on the topic in the past 100 years, yielded numerous sources which were distilled to construct a list of characteristics critical to this discussion—mindset, vision, communication, collaboration, strategy, and character. Leadership is a mindset (Ashbaugh, in press), a choice of who to be and what to do in a work setting. Leadership emanates from a personal approach, a way of seeing others and meeting their needs. Recently, Odom, Boyd and Williams (2012) linked personal leadership development with one’s identity and self-awareness. From a global perspective, Scott et al. (2008) regarded leadership as having a capacity to see the big picture and to “read and respond to a continuously and rapidly changing external environment” (p. 11). Ashbaugh (in press) interpreted the characteristic has having prescience and comprehending the future in a way others may not, or, cannot. With this advantage, leaders influence and exert power over others and tasks (Carnegie, 1936/2009; Howard & Wellins, 2008). Leaders are challenged to enlist and to empower others to Personal Leadership for Design Innovation 8 believe in the value of an organization’s stated vision, to develop systemic understanding of its purpose (Kouzes & Posner, 2007; Mill, 2010). This is accomplished through communication as vision is disseminated with a commitment by leaders to understand and provide meaning for work. A shared vision serves to transcend difficulties and defines the reasons for the group’s effort as well as one’s personal effort (Geldart, 2012). Some have considered communication to be the linchpin of all leadership (Sergiovanni, 1984/2007). Closely related to communication, collaboration is an activity that reaches across divisions to extrapolate and expand on ideas, and encourages others to express notions that are “different and better” (study participant’s quote, in Ashbaugh, 2012). In this way, a leader is free to, and frees others to, create and explore possibilities toward a shared outcome (Archer & Cameron, 2013; Scott et al., 2008) by participating actively in potentially innovative results. To implement innovation, leaders develop a strategy with plans and choices that align with the vision (Kotter, 2008), that begin with a purpose and turns purpose into reality (Montgomery, 2012). At the same time, leadership strategizes for what Senge (2006) called the gap between vision and reality—that space where innovation takes form. Moreover, it releases self and others to employ innate talents and to pursue personal ambitions within the framework of the organization’s mission (Scott et al., 2008). Finally, leaders possess character and a high level of value. Values define one’s character through self-imposed constraints. In this way, leaders exhibit integrity, are trustworthy; they show up on time and work hard at duties and tasks (Chen et al., 2008). Underpinned by these stabilizing attributes, a leader displays strength of will and purpose (Campbell et al., 2009; Kirkpatrick & Locke, 1991), particularly within an environment of constant change. Personal Leadership for Design Innovation 9 Innovation Innovation is defined in Merriam Webster’s Collegiate Dictionary (2008) as a new thing, idea, method, device; to introduce; to do something in a new way. More often innovation means to create something new within various degrees of effectiveness (Sun & Yao, 2012) to meet a specified need. In this discussion, innovation is conceptualized through the notions of ideation, envision, expression, collaboration, outcomes and value. Ideation means to imagine change, what can be, while envision is to take an idea to the next level, to foresee a new invention for improving a situation or existing state. It follows that a mindset for innovation is one that is free to explore new avenues and will flourish in a flexible environment. Conversely, without flexibility in a constantly changing world, innovation is hindered and unlikely to occur (Bolman & Deal, 2008). For example, changing technologies inspire new solutions to problems and drive innovation in adapting to changes through a new expression. Expression can take the form of play, a behavioral activity that encourages people, especially in a work group or team, to find an outlet for innovation, to communicate ideas and to “explore alternatives, encouraging experimentation, flexibility, and creativity” (Bolman & Deal, 2008, p. 269). When in a group setting, innovation is enhanced by collaboration. A modern day evolution of collaboration is one in which co-creation with stakeholders transitions into coinnovation and is accomplished through “engagement, collaboration, and compelling experience” (Lee, Olson & Trimi, 2012, Abstract). What is produced, then, are realized outcomes, which either result in failures or big successes (Scherer & Harhoff, 2000). An innovation may culminate in an intervention, new application of a previous model, or an upgraded version of a system, process, or technology. Last, when successful, potential value is Personal Leadership for Design Innovation 10 added from innovation—to the organization, institution or design. However, to create value, a validation process may be needed to determine an innovation’s necessity, or its appropriateness for the perceived or stated need. The Study The definitions presented for innovation and leadership thus far offer a suitable framework within which to explore ID practice in terms of a leadership approach critical to releasing others or self for innovative work. Borrowing from an unrelated discipline, a backdrop to this study is provided through a story of worker apathy and organizational rigidity that combined to stymie personal creativity in one’s daily work. The story highlights the problem of a lack of leadership on both organizational and personal levels that, ostensibly, prevented innovation. Moreover, the story is used to explicate the under-discussed notion of leadership from instructional designers. In the ensuing sections, various theories are interwoven with an analysis of issues drawn from the story, followed by implications for ID. In this way, a case is made for the criticality of innovation as a natural outcome of practice for an empowered course designer who, ultimately, influences (leads) the modern learner and learning through innovative designs. Methodology Stories from clients provide conceptual frameworks for instructional designers while provoking ideas for innovative solutions to educational problems. Connelly and Clandinin (1990) posited that “stories function as arguments in which we learn something essentially human by understanding an actual life or community as lived” (p. 8). For these reasons, in addition to a Personal Leadership for Design Innovation 11 review of relevant literature, a story is told and analyzed in this paper. It is a tale of an actual work experience which adds authenticity, a human dimension, to a discussion of the influence of innovation, or lack thereof, on work and people. Philip’s Story Philip’s story spans a three-month period near the end of his work tenure in an accounting department of a non-profit organization whose mission was to provide resource services and counseling for families (fictitious names and dates have been used to protect the participants). Philip’s work had been suffering of late; in fact, late (to work) was his usual modus operandi. In addition, he left work early, missed deadlines and left others to finish reports needed to meet the requirements of the department’s work cycle. Philip commanded a confidential domain—the daily cash reconciliation; only a few were privy to what his job entailed. Under his control were the receipts, the donations and other income of the corporation. In the compartmentalized system, the expenditures of the organization were managed by others who submitted a summary figure to him with which to complete his daily report. Along with each other department member, the clerk additionally prepared a monthly report on discrete data. This delimitation of data analysis and reporting afforded a check and balance on individuals handling highly sensitive information. While important, the daily and monthly reports were the sum total of Philip’s job purview. Leaving no room for creativity or change at the personal level, the accounting processes in place were inflexible. In the organization’s top-down management style with its prescribed methods and lock-step routines, creativity and collaboration were discouraged. There was no ‘suggestion’ box. Personal Leadership for Design Innovation 12 Philip was well-liked by most of the staff in the department. It seemed, on the surface, that Philip was an asset and a supporter of the department and organization as a whole; however, he had a habit of gossiping and firing off negative barbs at some of his co-workers. With a few ill-chosen words from Philip, the spirits and motivation of the department would sometimes plummet. Eventually, a new manager observed the clerk’s unprofessional behavior and over several months had multiple, albeit, unfruitful discussions with the young man. Making no progress, another missed deadline prompted a memo to the director. The manager outlined her concerns and recommended that the director have a talk with Philip. Perhaps the young man could be re-inspired to the mission of the organization and reminded of the reasons he sought the current position over eight years before. On the other hand, there could be an unknown problem with the job that called for a resolution. At the least, Philip needed to be admonished for his verbal assault on the people that partnered with him in a common goal. The memo to the director regarding Philip’s hindrance to this goal mentioned that the consequence of an unrecognized, uncaring or unrepentant response might include dismissal, at the discretion of the director. A discussion between Philip and the director ensued, during which he did, indeed, fire the young man on the spot. Analysis and Discussion of Work Innovation Issues This story is not one of success rather one of failure by both leadership and worker. In it, a picture emerged of how personal satisfaction is often prevented in an environment that lacks creative opportunities or a change in routine. Additionally, the tale prompted the notion that, in the absence of good positional leadership from an organization, applied personal leadership may be an important conceptual framework by which to inspire one’s work within a restrictive Personal Leadership for Design Innovation 13 system. It further suggests that freedom to innovate may be more than desirable but necessary for satisfying and successful work. Therefore, the story of Philip’s work failure can be summarized in two overarching problems: a lack of provision by an organization’s leadership for innovation and a lack of maximizing one’s efforts to innovate through personal leadership. Both imply an erroneous mindset that stifles creativity and growth as discussed in the next sections. This is a critical issue for ID given its nature as a creative process which must be fostered by both the individual designer as well as the institution. Other critical issues extracted from this case are lost vision, stifling systems, and strategies that impede innovation. Mindset for innovation The story suggests that the degree to which one is free to choose to apply a leadership mindset to self and work, whether in a positional or nonpositional role (Gressick & Derry, 2010), determines the potential for innovation. This was exampled by Philip when he accepted the organizational leadership’s limited view of his capabilities. Demonstrating a lack of personal leadership characteristics, Philip espoused no personal vision or strategy for developing one, lacked a hard work ethic, and conveyed a diminished sense of integrity. His daily work provided no ideation beyond the given tasks, no communication or collaboration with others for new ideas, and no expression of what could be better. Moreover, he had not elevated his position or effectiveness along what Covey (1989) called a Maturity Continuum—dependence to independence to interdependence. The vacuum Philip found himself in had become a vortex of boredom in which no one else existed; hence, he operated from an egocentric and stilted mindset. Hence, Philip added little or no innovation to his work. Personal Leadership for Design Innovation 14 Vision is critical to innovation Another observation from the story of Philip is that an assumed original motivation by the organization’s vision had been lost; his work motivation was no longer intrinsic. The duty to perform an essential function in the organization had taken a secondary position to personal concerns. In other words, an early glimpse of the vision had faded for Philip, perhaps, because it had not been adequately shared or passed down (Howard & Wellins, 2008) by the organization’s leaders. Howard and Wellins’ (2008) mega study of leaders found that junior leaders fail at their jobs at an alarming rate and cited as the main reason a failure in passing on the vision of leadership. This suggests that Philip may have been inadequately trained by the positional leaders to fulfill his potential for personal leadership in terms of how to envision new ideas for work. Systems stifle innovation Philip functioned in¸ and had adapted to, an inflexible organizational culture also known as a closed system (Argyris & Schӧn, 1974)—a model of management that fosters static methods in spite of its operations situated in a dynamic working world. According to Argyris and Schӧn (1974), a closed system is one in which decisions are made, in this case from the top, for reasons that “satisfy existing governing variables” (p. 19), which translates to suppressing rather than welcoming competing interests or ideas. Consequently, the system prevented Philip from maximizing his efforts. Constrained by a lack of power to express an innate need to change the stifling work conditions, Philip demonstrated an inability to make free and informed choices. Argyris and Schӧn suggested such a person may be frustrated by an inability to make decisions within his capacities, or lacks opportunity to take responsibility for his choices based on a lack of Personal Leadership for Design Innovation 15 valid information. In addition, he had been given tasks but not the “values of the variables relevant to his decision [s]” (p. 88). Because of this lack of communication from leadership, Philip was disallowed the freedom to objectify his tasks. Argyris and Schӧn commented on this state, “Freedom of choice depends on one’s ability to select objectives that challenge one’s capacities within a tolerable range” (p. 89). In his case, Philip’s capacity for personal leadership was not challenged hence ideation for innovation was prevented. Strategies control innovation Two strategic barriers to innovation taken from the story are fostering a less collaborative environment and routine. Unlike the strategy employed by the organization in Philip’s story, some organizations have learned that satisfaction and meaning emanate from high involvement, when all have a voice. Bolman and Deal (2008) analyzed a successful venture between New United Motors Manufacturing, Inc. and General Motors in which teams and collaboration were stressed. They posited that “taking the time to hear people’s ideas and concerns and to make sure that all involved have the talent, confidence, and expertise necessary to carry out their new responsibilities is a requisite of successful innovation” (p. 382). In Philip’s story, one or a few in positions of leadership controlled work outcomes with predicted personal achievement levels for the staff. Without the ideas of a collective unit to ignite new thoughts from engaging in collaboration , innovation was thwarted. Second, routine is a deterrent to innovation, and may be instigated by positional leaders (Bolman & Deal, 2008), which was evident in Philip’s case. Philip’s position was necessary but not particularly difficult. He was a cog in a wheel; his work, routine. The organization’s human resource utilization strategy had marginalized him and quelled his passion by relegating him to a Personal Leadership for Design Innovation 16 ‘worker bee’ role (Ashbaugh & Piña, 2012). Discouraged with what seemed to be a dead-end job, Philip’s performance waned and, as a result, he was less useful to the cause. However, the new manager recognized a long-neglected problem, an uninspired employee unchallenged by routine. In this condition, Philip’s work standards had diminished. Innovation often precedes an increase in standards however Bolman and Deal (2008) claimed that “A manager may sacrifice quality to avoid changing a well-established routine” (p. 27). The machinery of the accounting department had long ago dictated rote processes to be followed without variation. The routine imposed on Philip had created a regressive state in his problem-solving skills as the goals of his work no longer required learning. A close relative to routine is sameness. George Buckley, CEO of 3M remarked that “when you value sameness more than you value creativity, I think you potentially undermine the heart and soul of a company…” (Hindo, 2007, p. 9). In contrast to approaches that prevent innovation, successful organizations thrive on a smooth, continuous flow of operations through strategies that build cohesive teams yet inspire individual creative expression toward innovation. Implications for ID Several implications for ID may be drawn from the story and analysis presented, of which focusing on the vision of the institution and its mission is foremost. From an educational leadership mindset, the learner and learning embody that mission; for the instructional designer, the academic course design fulfills it. Conceptualized for ID, leadership resists doing the traditional (Ashbaugh, 2012b; Naidu, 2003) and envisions a better solution while embracing change (Campbell et al., 2009) for quality and depth of learning (Parrish, 2009). In this way, leadership extends the role of designers toward guiding innovative solutions for online learning. Personal Leadership for Design Innovation 17 One of the pillars of ID practice is to assess a target, and to aim for the need. In the story, Philip had lost sight of the target, the group he was helping to serve although not because they were illusive. In contrast, an instructional designer is challenged by a continually moving target in a fast-paced, changing world. The needs of learners yesterday are not the same as those today and will certainly change by tomorrow. A mindset open to new things and ideas is critical to formulating effective designs that will carry education into the future for the undulating population of students in this modern era. Ultimately, an expectation of design is to ensure better outcomes for a diverse learning group, which often demands envisioning effective solutions (Ashbaugh, 2013) in the face of uncertainty or nonsupport from others. The designer has a choice: to look to someone else’s work or mandates for inspiration—for example, an ‘off-the-shelf’ solution—or to create something new, to innovate for added value to learner outcomes. However, positional leadership assesses what is required to fulfill the organizational or institutional vision with sustainable affordances. Meanwhile, the onus to demonstrate a potential increase in engagement, retention, and learning through a new affordance rests on the instructional designer or technologist. Not unlike the character in Philip’s story, often course designers acquiesce to management in lieu of pursuing appropriate solutions. This demonstration of powerlessness was observed by Campbell et al. (2009) who found instructional designers in moral conflict with client epistemologies but lacked a sense of power to make changes. The suggestion is that if one has an idea that does not fit into a rigid mold or the ‘model’ followed by the institution, an innovative thought may be repressed before it is given life. In response, activation of personal leadership characteristics empowers one to resist an inflexible mandate in lieu of voicing a vision and strategy for a ‘better or new idea’ toward Personal Leadership for Design Innovation 18 satisfying learner needs. How many instructional designers or technologists are suppressed by a positional leadership model that stifles invention with a prescribed path, as did the worker in the story? If one in this situation speaks up to identify a flaw in the design or a potential hindrance to learning, are they listened to or encouraged to innovate a solution? Frequently, from an intractable position, the institution declares, ‘This is the way we have always done it’ (Ashbaugh & Piña, 2012) and rebuffs change. In contrast, from a more democratized approach, the concepts of rigid and routine can be disrupted through ID leadership when applied to design work, with a potential for flexible, sustainable and adoptable options for the institution. In Philip’s story, the organization resisted change which translated to an attitude of change was not necessary, that the old ways were sufficient for modern day operations. For academic institutions, a barrier to new ideas may be framed by the question, ‘Is innovation always necessary to lead in provisioning change for contemporary learning’? One objection to the significant effort spent in mapping out ways and means to keep up with the pace of technological advances lies in the notion of decreasing scientific advances. Some have projected that technology’s computing capacity will outpace the power of the human brain by 2020 (Moravec, 1998). At the same time, Moravec (1998) argued that the limits of technology would reach a pinnacle and slow down within 30 years. At present, a prediction of technological slowdown seems unlikely, as the literature is replete with reports on the advances and benefits of new technologies. However, if a decrease in technological capacities and complexities does occur, a form of critical mass, how much more innovation will be required? Fullan (2001) discussed “pell-mell innovation” and summarized leading in an unpredictable environment, Personal Leadership for Design Innovation 19 This is the leader’s dilemma. On the one hand, failing to act when the environment around you is radically changing leads to extinction. On the other hand, making quick decisions under conditions of mind-racing mania can be equally fatal. (p. v) Consequently, strategic leadership is required from instructional designers to develop new and more accurate ways of assessing the trends in technologies as well as conducting diligent research on corresponding learner needs. Innovations hold the potential to express and promote added value to a learner, to the institution, and to society. In spite of the often myopic approaches of organizations and institutions, within each individual exists leadership potential, the ability and capability to lead others, especially when he or she first pays attention to and leads oneself (Geldart, 2012; Maxwell, 2008). Geldart (2012) maintained in his primer on self-leadership that an investment in self is ultimately an investment in the group and its efforts. This suggests that an opportunity for innovation exists as an outcome of personal leadership toward the work group—team, organizational, or institutional—goals. Taken together, these ideas suggest an instructional designer will exhibit leadership as she understands and motivates herself to inspire and communicate new ideas through innovative technologies appropriately assigned to the design; to provide leadership for the planning, development, and delivery of exemplary academic products; and, will work collaboratively with colleagues to ensure a unified approach for high-quality, innovative standards in the learning industry. Moreover, an instructional designer will lead by example with character built on values, including a duty to learners to provide the optimal learning environment and affordances. Personal Leadership for Design Innovation 20 Conclusion The story in this study activated a discussion of how to approach the work of instructional designers or educational technologists with innovation framed by leadership, both positional and personal. At the same time, more questions have been raised that need to be addressed with further research. They include the following: How do we inspire and elevate designers to create from a place of personal leadership? How do we develop strategies for ID that will ensure appropriate innovations are implemented to keep pace with modern technologies and learning connections? And, how do we ensure institutions release academic course designers to innovate, to do what they are trained to do? Perhaps, the greatest challenge for instructional designers as leaders of cultural change (Fullan, 2001) is whether to promote innovation with changing technologies or to slow the search for new ways and means. Framing the choices for current and future learners in this way, in itself, is a leadership level decision requiring prescience and deep, reflective thought. While critically examining the value of enduring instructional and learning theories, the designer offers additional value when she transcends the fray and centers her practice on an abiding moral purpose that underpins personal leadership. That moral purpose will include incorporating current learning theory and an accurate assessment of what is necessary and appropriate for sustained learning throughout one’s lifetime of work. This argument resonates with Stephen Covey’s statement that "personal leadership is not a singular experience. It is, rather, the ongoing process of keeping your vision and values before you and aligning your life to be congruent with those most important things” (Covey, 2004, p. 132). For ID practice, the learner is that most important thing. Personal Leadership for Design Innovation 21 References Association of Educational Communications and Technology (AECT). (2012, July). Newly adopted AECT standards. -News Flash!, 9-12. 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Personal Leadership for Design Innovation 29 Figure 1. Components of leadership and innovation compared and linked to a new thing or idea. Personal Leadership for Design Innovation 30
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