Conflict Resolution
Hóa Giải Xung Đột
Thích Đạo Quảng
Why is there Conflicts?
 It is arguably a vital and necessary
element of human interaction.
 Can interpersonal conflict bring about
positive long-term outcomes,
including insight,
connection, and
strength?
Task or Relationship
task conflict (disagreements about tasks)
versus
relationship conflict
Benefits of Conflict
 Cognitive flexibility
 Balance of self with others
 Increase emotion regulation
Our beloved GĐPT
Positive aspects of
GĐPT…
Reality has been unsaid
 Lack of sympathy and understanding
in the working group
 Gets upset easily and reacts
immediately when someone say
something that may hurt your feelings
 Focus on negativity of others, instead
of learning from the positives
Communication Problems
 Not being honest in offering
constructive comments, because of fear
that you may damage relationships in
GĐPT
 Focus too much on people’s
ranks in GĐPT that you’re
say anything
afraid to
Teaching and Practicing?
 Discriminate between members in our GĐPT
and other Regions
 More emphasis on completion instead of
encouragement
 Not willing to cooperate during group work,
due to poor communication
 Feeling overwhelm due to tasking not being
divided evenly; young Huynh Trưởng are
not volunteering because of being busy with
school and career
Understanding
the root of conflicts
 Insecure attachment: Anxiously attached
individuals seek high levels of reassurance
and support at work; have a relatively high
level of self-focus and needs
 Unbalance between learning and practicing
 Power
 Conflict of Interest
Organization Structure
 Contradiction of structure
(Circle vs. Hierarchy)
 Original GĐPT
vs. New Society
(language, culture…)
Possible Solutions
 Reasonable expectations
 Emotion regulation refers to exercising
cognitive control to manage or redirect
the impact of negative emotions
 Look at the big picture of GĐPT in the
new situation
Practice developing your
Conflict Competence
Conflict competence is the ability to
develop and use cognitive,
emotional, and behavioral skills that
enhance productive outcomes of
conflict while reducing the
likelihood of escalation of harm.
We don’t have this tool
Mediation refers to the attempt to
resolve a conflict with the help of a
trained third party who does not
impose a solution, but instead performs
some combination of communication
facilitation, issue identification, and
input on potential solutions.