CE update [blood banking/transfusion medicine | compliance/regulation] Suspected Transfusion Reactions: Can They Be Computerized? Gifford Lum, MD, Michael D’Amarino, MT(ASCP) VA Boston Healthcare System, Boston, MA DOI: 10.1309/XQF0LWEQCL4FY5WB After reading this article, the reader should understand the issues for developing and implementing a computerized system for tracking and recording suspected transfusion reactions. Blood banking exam 60401 questions and corresponding answer form are located after “Your Lab Focus” section on p. 311. 왘 The blood bank at the VA Boston Healthcare System, using existing resources and a procedure for modification of an established generic electronic consult, has developed a computerized, integrated process for streamlining adverse transfusion reactions, electronically linking the notification, laboratory evaluation, interpretation/signature, and final documentation processes. Blood banks, regulatory and accreditation agencies require a medical and laboratory protocol for the investigation of a suspected transfusion reaction, including detection, notification, laboratory evaluation, interpretation, and documentation of the reaction in the patient medical record.1-5 Processes for handling suspected transfusion reactions are universally in place at all medical centers, but these processes are almost always a cumbersome paper system, requiring the handling, recording, © storing, and retrieving of paper documents. In this electronic age, would it be possible with existing resources to develop a computerized workup for a suspected transfusion reaction fulfilling medical and regulatory requirements for record keeping and appropriate documentation? In this report, the development and implementation of a computerized process for the workup and documentation of the suspected transfusion reaction in the patient record using available computer resources and an existing interactive electronic consult adapted to meet the needs of the transfusion service, are presented. Available Computer Resources and Existing Electronic Service Consult The Department of Veterans’Affairs in 1995 introduced the Computerized Patient Record System (CPRS): a patient-focused electronic system, designed to replace the paper system for laboratorymedicine> may 2004> number 5> volume 35 medical records and to allow requests for electronic consults. In 1999, the Graphic User Interface (GUI) version was added to CPRS, which enhanced dialogue between the electronic consult and consulting service and facilitated consult workup through the use of interactive templates with linkage of the consult to the patient’s medical record. The electronic service consult was developed as a function of the electronic patient record system. The generic service consult was designed to facilitate communication between the physician and the consulting service, including a notification function that a patient consult had been requested. It is also a computerized tracking system to document where and to whom the consult was directed. When a generic service consult is requested, a prerequisite section will automatically appear which allows the consulting service to provide essential information and instructions to ensure that all conditions are fulfilled before 307 the consult is actually submitted. Following the prerequisite section, the provider is prompted to continue to the next section of the consult which features an interactive service specific template with required fields designed to force the physician to provide information considered essential by the consulting service to complete the consultation. After the consult is electronically signed, the consulted service is notified by a computer alert as well as a paper copy automatically printed to a designated service location. Completion of the consult is accomplished electronically in the form of an interactive template which may be in the form of a free text medical progress note or by an interactive template designed to meet the needs of the consulting service. The electronic signature completes the electronic consult which then becomes a permanent part of the patient medical record. Development of Suspected Transfusion Reaction Consult The VA Boston Healthcare System blood bank adopted a systematic approach to the development of a computerized suspected transfusion reaction workup which is outlined in T1. The process was organized into discrete inquiries. Each question was separately addressed according to whether or not that particular step could be computerized. Personnel involved in the computerization project were the blood bank director, supervisor, and the clinical application coordinator (CAA) for the VA Boston Healthcare System. Detection and Reporting of Suspected Transfusion Reaction Suspected transfusion reactions are usually detected by the clinical staff: usually a nurse because of the close clinical interaction between the patient and nursing staff. The clinician or Development of a Computerized Suspected Transfusion Reaction Form T1 Blood Bank or Regulatory Need Possible to Computerize? Detection (Nurse or provider) Reporting (Notification of blood bank) Evaluation (Clerical check, laboratory workup) Interpretation/Signature Documentation YES/NO YES/NO YES/NO YES/NO YES/NO 308 [F1] Prerequisites for suspected transfusion reaction consult. laboratorymedicine> may 2004> number 5> volume 35 provider may also be the first to detect a possible transfusion reaction, but in most cases, the clinician is consulted because the nurse may request evaluation of the patient for a suspected transfusion reaction. Recognizing that a patient may have experienced an adverse transfusion reaction requires clinical judgment and is not readily amenable to computerization. Most medical centers require telephonic notification or submission of a paper form for reporting a suspected transfusion reaction; neither reporting process is optimal since telephone calls are often not recorded and paper forms are often misplaced or lost, require storage, are difficult to retrieve, and documentation may be difficult. The reporting of the suspected transfusion reaction can be readily computerized using existing electronic resources and the generic electronic service consult. The blood bank modified the generic service consult to assist the clinical staff in the handling of a suspected transfusion reaction by including a prerequisite section of “what to do” and what laboratory specimens are needed to evaluate an adverse reaction [F1]. F2 shows the computer screen displayed when the provider is ready to complete the reason for request dialog. The interactive blood bank electronic template was designed to include essential information, such as provider name, contact number, date of reaction, product transfused, clinical symptoms, and vital signs. The asterisks in the form denote required entries which must be completed. If the entry is left blank, the computer will not process the consult submission and will prompt the user for a response. The electronic blood bank interactive template allows for free text such as clinical diagnosis and comments to the blood bank. It also contains the blood bank telephone and fax numbers to facilitate communication. After the provider signs the consult form, an alert e-mail is sent electronically to a blood bank group (blood bank medical director, supervisor, and technologists), and a copy of the consult is printed on the blood bank printer. © Evaluation of Suspected Transfusion Reaction Most laboratories have a form to provide the blood bank, complete with a checklist to complete the laboratory assessment of the adverse transfusion event. This form can readily be computerized so it can be completed electronically. F3 shows the interactive electronic dialog form developed at the VA Boston Healthcare System. The template appears after the consult is submitted and is completed by the blood bank. The asterisks in the form denote required fields which must be completed. If the field is left blank, the computer will not allow the laboratory to complete the consult and will prompt for a response. For most routine suspected transfusion reactions, the laboratory workup stops at the stage after it has been determined that the reaction is not hemolytic and the results of the pre- and post-Direct Coombs test are negative. If a hemolytic transfusion reaction is suspected, the electronic form allows for an extended laboratory workup including antibody screen, compatibility testing, and additional laboratory testing such as urine dipstick results and blood cultures. After the laboratory workup and clerical checks have been completed, the blood bank director provides an interpretation of the suspected transfusion reaction. This step can be handled by signing a paper form or it can be done electronically. The consult form [F3] allows the blood bank director to sign the form electronically (interpretation/conclusion) and also permits him/her to make recommendations for the patient. Documentation of Suspected Transfusion Reaction in Patient Medical Record The final step in the process of working up a suspected transfusion reaction involves documentation of the adverse reaction in the patient medical record and appropriate notification of the provider, especially in cases of severe transfusion reactions. Before the development of an electronic system, © [F2] Reason for suspected transfusion reaction consult. the blood bank of the VA Boston Healthcare System sent the signed form for the suspected transfusion workup to the patient’s chart, and if necessary, the blood bank director sent an e-mail message or telephoned the provider for serious transfusion reactions such as an acute hemolytic transfusion reaction. Documentation of the transfusion reaction can be readily computerized because the consult form is linked to the patient medical record and the entire workup is automatically incorporated into the patient chart once the consult is completed and signed by the blood bank director. The computerized process also generates an electronic view alert and e-mail message to the provider of record, thus eliminating the need to contact the provider directly. The electronic forms developed can easily be modified to incorporate changes in medical center policies or regulatory and accreditation agency requirements. Because the forms are already computer- laboratorymedicine> may 2004> number 5> volume 35 ized, revisions can be made instantly and disseminated throughout the medical center without the need to revise or distribute paper forms. Comments Suspected transfusion reactions need to be detected, require notification of the blood bank for evaluation and interpretation, and incorporated into the patient medical record. In most medical centers, the process for workup and documenting adverse transfusion reactions is often cumbersome, requiring the integration of a paper and computer system. Faced with the need to streamline suspected transfusion reaction reports into an integrated process from detection to final documentation, the VA Boston Healthcare System blood bank, using existing computer resources and a generic electronic service consult system, developed a single, continuous, logically linked and computerized process for handling suspected transfusion reactions. 309 electronic newsletters. Informational and educational material was also included within the text of the consult itself, delineating, for example, the responsibility of the physician to obtain specimens needed to complete the laboratory workup of the suspected transfusion reaction. One significant advantage of the electronic consult for suspected transfusion reactions is the ease of revising the electronic forms to incorporate changes in accreditation, regulatory, or medical center policies. Such revisions can be disseminated without the need to replace outdated paper forms. An example of a revision recently made was updating the electronic consult to include ABO recheck of the post transfusion specimen, a 2003 AABB standard [7.4.3.1.4].1 Twelve VA medical centers have so far expressed interest in the computerized consult form and many of these facilities have set up and instituted the electronic consult. The electronic templates provided to these VA facilities are very flexible and can be easily modified to meet site-specific needs. Conclusion Suspected transfusion reaction workups, which fulfill accreditation, regulatory, and individual medical center needs, can be computerized at any medical center using existing electronic resources and a computerized interactive process for linking the notification, interpretation, and documentation procedures. The computerization model presented in this study indicates that it can be extended to other medical center blood banks and used as a paradigm for other medical facilities in their effort to develop an integrated, computerized, single system for a suspected transfusion reaction. [F3] Laboratory evaluation and interpretation/signing of suspected transfusion reaction consult. 310 Following the development of the computerized suspected transfusion reaction consult, the VA Boston Healthcare System next implemented the computerized suspected transfusion reaction consult as its only standardized method of handling such reactions. The effect of the standard- ized consult was to formalize the notification process, eliminating the need for informing the blood bank by telephone or submission of a paper form by the provider or nurse. The blood bank then initiated educational training for the medical and nursing staffs including audio-visual presentations and laboratorymedicine> may 2004> number 5> volume 35 1. Standards for Blood Banks and Transfusion Services. American Association of Blood Banks. 22nd ed. Bethesda, MD. 2003 2. Technical Manual, American Association of Blood Banks, 14th ed. Bethesda, MD. 2002. 3. Transfusion Medicine Checklist, College of American Pathologists. Northfield, IL. 2002. 4. Code of Federal Regulations, 21, 606.170 (Adverse Reaction File), Food and Drugs, US Government, Washington, DC, 1995. 5. Department of Veterans’ Affairs, VHA Directive 1106, Veterans Health Administration, Washington, DC. 1997. ©
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