FAQs - Elusion Electronic Cigarettes

Elusion Electronic Cigarette Distribution 2012
General:
Since its establishment in 2007 in NZ, Elusion ® has seen exciting growth in demand for their Electronic
Cigarette and are now operating in Australia and the UK.
The Elusion Electronic Cigarette is a rechargeable, battery powered device which delivers realistic looking
atomized vapour. As it provides a similar look and feel to a traditional cigarette it offers a safer alternative
to smokers.
It is important to note that Elusion® does not claim to be a smoking cessation device. The product is
marketed as a safer alternative to the habit of smoking.
The Elusion Advantage:
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Smoke and nicotine free
Suitable for use in most public places
Harmless to other people and the environment
Cheaper than standard cigarettes
Free from 4,000 chemical substances produced by the common cigarette
Available in a variety of flavours, including Standard, menthol and Coffee
“The current safety data would therefore suggest that the e-cigarette poses few risks to people, and
is safer than continuing to smoke”, Ministry of Health supplemental report 23 March 2011. We
recommend a sales ban to under 18 year olds.
Free in store display poster (A3), free wall poster (820mm high x 600m wide), free in store give
away flyers (105mm x 150mm)
Warranty:
 Stockists must refer the customer to our help desk and we will resolve direct with the client; or get
their name and phone and we will immediately give them a call or pass the phone to the customer
while they are in the shop.
 3 months - replacement of faulty parts– advise customer to keep receipt for WARRANTY
VALIDATION
 No refunds or replacements are to be given under any circumstances without prior consent of
Elusion, as once it is opened no one else can use the medical device.
For further information on the product, to view FAQ’s as well as consumer testimonials, please visit our
website www.elusionec.com.au
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Product:
Elusion® Electronic
Cigarette Starter Kit
1123
Elusion® Electronic
Cigarette USB
Elusion® CartridgesMenthol Flavour
Image:
Description:
Contents:
The Elusion Electronic Cigarette is a
battery powered device that delivers a
realistic looking atomized vapour. Since
the Elusion Electronic Cigarette releases
a harmless vapour rather than smoke, it
can be enjoyed anywhere at any time.
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The 1123 Standard Starter Kit comes
complete with everything you need to
get going with Elusion, including a mini
battery.
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The Elusion® USB Electronic Cigarette is
a battery powered device that delivers a
realistic looking atomized vapour. Since
the Elusion Electronic Cigarette releases
a harmless vapour rather than smoke, it
can be enjoyed anywhere at any time.
Each cartridge provides up to
250*puffs.
*Note: The number of puffs per
cartridge will vary depending on usage.
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1 x Rechargeable Holder Case
1 x Battery with a BLUE or
ORANGE indicator light
6 x Standard Nicotine-Free
Atomized Cartridges
1 x Charger for Rechargeable
Holder Case
1 x USB Cord
1 x Instruction Manual
NB:
Min. Order is 2 kits
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1 USB Charger
1 x Standard Nicotine Free
Cartridge
1 x battery
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NB:
Reorders are in multiples of 6
5 x Menthol flavoured cartridges in ea. box
NB:
Min. Order is 10 boxes
Credit Terms:
Elusion® Cartridges
Standard Flavour
Each Cartridge lasts up to 250* puffs.
5 x Standard flavoured cartridges in ea. box
*Note: The number of puffs per
cartridge will vary depending on usage.
NB:
Min. Order is 10 boxes
Elusion® Cartridges
Coffee Flavour
Each Cartridge lasts up to 250* puffs.
5 x Coffee flavoured cartridges in ea. box
*Note: The number of puffs per
cartridge will vary depending on usage.
NB:
Min. Order is 10 boxes
Order Value <$200 +GST is prepay plus applicable handling and courier fee to be arranged.
Order Value >$200 +GST FIS is 7 day invoice, no payment no re orders
Direct Credit and Credit Card facilities available, NO Cheques
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FAQs
GENERAL
Who is Elusion for?
The Elusion Electronic Cigarette is designed for smokers aged over 18 years. Elusion E-Cigarettes are an
alternative to traditional tobacco cigarettes and are not designed to be a smoking cessation device.
Can I consume an Elusion E-Cigarette anywhere?
As an Elusion Electronic Cigarette does not burn tobacco they can be used in areas where smoking is
generally banned. An Elusion E- Cigarette produces an odourless, colourless vapour when inhaled. Though
this vapour disappears in a matter of seconds we suggest you verify with personnel at your intended
location before using the e-cigarette.
Can Elusion be used to quit smoking?
Elusion should not be treated as a quit smoking device. An Elusion E-Cigarette can provide long-term
smokers with a convenient alternative to traditional tobacco cigarettes and can help them to control their
usual smoking habits.
Can I use Elusion Electronic Cigarettes when pregnant or breastfeeding?
We do not advise using Elusion products during pregnancy or while breast feeding. Please consult with a
medical professional for further information.
How does an Elusion E-Cigarette work?
An Elusion E-Cigarette comprises of a rechargeable battery and a replaceable cartridge. When the cartridge
is inhaled upon, the atomiser within the cartridge activates and a small amount of liquid steam (vapour) is
released. The vapour disappears within several seconds.
Is an Elusion E-Cigarette better for me than a conventional cigarette?
An Elusion E-Cigarette does not contain tar, carbon monoxide, or other cancer causing chemicals found in
traditional cigarettes. Nor do they produce unsightly ash, or a lingering odour caused by traditional
tobacco cigarettes.
Are my Elusion Products under warranty?
Yes, all Elusion merchandise comes with a three (3) month manufacturer’s parts warranty. Consumers
need to keep their receipt in a safe place, as they will need to provide Elusion with proof of purchase.
Please refer to our Terms of Trade at www.elusion.co.nz for more information regarding our policies.
CARTRIDGES
What is an Elusion E- Cigarette Cartridge?
A cartridge is one of the two main components of an Elusion E-Cigarette. A cartridge is made up of an
atomizer, an inhaler and a liquid container. Cartridges are disposable and will need to be replaced after
between 150 - 250 puffs. The cartridge is the smaller of the 2 components of an Elusion E-Cigarette and
screws firmly onto the battery piece. You should always dispose of cartridges appropriately after use –
please do not litter.
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What do the cartridges taste like?
The taste of the Standard Elusion E-Cigarette cartridge is similar to cigarettes branded as LIGHT.
What is in the Liquid Cartridge?
An Elusion cartridge contains Propylene Glycol, Flavouring and Water. The liquid is emitted as harmless
vapour once atomized. If irritation occurs you should discontinue use immediately.
How long does a cartridge last?
One cartridge should last between 150 - 250 puffs, depending on the amount you inhale per use.
BATTERY:
How do I charge the battery in the USB kit?
The Elusion E-Cigarette normally comes partly charged but we recommend the battery should be initially charged for
6 hours. Screw battery into USB, insert USB into computer– the red light comes on the USB and the end of the
battery lights up. When fully charged the light on the end of the battery will go out.
How long does the battery last?
We recommend you charge your Elusion battery on a nightly basis to ensure the e-cigarette is conveniently
charged for the next time you wish to use the device. The Elusion Battery should last up to 250 puffs
depending on usage. When the indicator light at the front of the battery flashes 5 consecutive times; this
indicates the battery needs recharging. The average life of the battery is 300 discharge cycles.
HOW DOES AN ELUSION E-CIGARETTE WORK?
An Elusion E-Cigarette comprises of a rechargeable battery and a replaceable cartridge. When the cartridge is
inhaled upon, the atomiser within the cartridge activates and a small amount of liquid steam (vapour) is released.
The vapour disappears within several seconds.
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Stainless steel shell
Lithium ion battery
AC Charger
vSmart chip
Program-controlled circuits
Cartridge (including inhaler cover)
The component above (the battery) is attached to a cartridge. The consumer simply inhales up on the
cartridge and atomisation takes place. When the cartridge is not being inhaled the device is not activated.
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RECHARGEABLE HOLDER CASE:
How do I charge my Elusion battery in the Starter Kit?
Screw the Elusion® battery into the Rechargeable Holder Case. Press and hold the button in the middle of
the case for at least three (3) seconds. A red light will appear on the left hand side of the rechargeable
holder case when the battery is charging. As soon as it is charged, the light will turn off on the battery.
Please note the charge indicator on the holder case is for the case not the e-cigarette.
Please charge the Elusion® Battery and Rechargeable Holder Case for 6 hours before use.
Please note: The battery and Rechargeable Holder Case can be charged simultaneously
TRAINING
If you require further assistance then we have 3 options:
1. We can email a general information hand out for your staff of FAQs & RRP.
2. At your scheduled team meeting, a live video skype demonstration and answering of any questions
(FAQs sent ahead in preparation).
3. Same as point 2 but a speaker phone call to answer any questions (FAQs sent ahead in
preparation).
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ELUSION DISTRIBUTION APPLICATION 2012
COMPANY
*Legal Name:
Rep:_________________
(*all areas must be completed in full)
*Trading Name:
TRADING ADDRESS
*Street:
*Suburb:
*City:
*Post Code:
*Email Address:
*Telephone:
(
)
*Mobile:
Fax:
CONTACT DETAILS
*First Name:
*Last Name:
*Mobile:
*Title:
*Business Type:
*No. of employees:
NB: All first time orders are prepay, thereafter 7 day invoice, min. Order applies.
DECLARATION:
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I /we are over 18 years of age
I /we is an authorised signatory of the legal business entity as listed above
I/we agree to the credit terms and any applicable Debt Collection charges
I/we have no outstanding debt collection charges with Baycorp or other debt agency
Signed:
Print Full Name:
Co. Position:
Date:
Elusion NZ Holdings Ltd, PO Box 101 702, North Shore, Auckland
Office Use Only: Entered By;___________________ Date:__________________ Credit Code:_______________ Stockist list:____________
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ELUSION STOCK ORDER SCHEDULE 2012
“The safer alternative to smoking”
Date:
Purchase Order
No.:
Trading Name:
Contact ph:
PRODUCT
UNITS
STARTER KIT 1123 (ea) BLUE Light
STARTER KIT 1123 (ea) ORANGE Light
(minimum order of Starter kits is total of 2)
USB KIT (6 kits per 1 UNIT)
STANDARD CARTRIDGES (10 boxes per 1 UNIT)
MENTHOL CARTRIDGES (10 boxes per 1 UNIT)
COFFEE CARTRIDGES (10 boxes per 1 UNIT)
Re Orders:
[email protected]
E: [email protected]
Office Hours Monday to Friday 0830am to 5.00pm NZ
Sydney 02 8011 4021 | Melbourne 03 9010 5596 | Brisbane 07 3102 4502 | Perth 08 9467 5894
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