Prior Strategic Choices
• Move from Technology Centric to Service Centric
– (3 reorgs since 2000)
• Centralization of IT Departments and Resources
– Academic Technologies, Administrative Systems
– Email Servers, Web Servers
• Unified / Centralized Voice and Data Networks
– Organizationally and literally
• Administrative Systems Council
– 14 year (2000-2014), 80+ Million dollar effort
– Decision to remediate code for Y2K
Future Strategic Choices
• Support and Enable the University's Strategic Objectives
•
Evolution of Academic Programs, Support for faculty and students, Int’l
• Service Orientation
– Client relations, General Services, Relationship Mgrs, ITIL, Service Delivery
• High Performance Research Computing
• Administrative Systems Implementations
•
Customize –vs- Vanilla, Best of Breed -vs- Suite, High Costs
• Combining UCHospitals and BSD to create the University
of Chicago Medical Center (UCMC)
• Greater Agility and Efficiency
– Positioning process, Open Source, Outsourcing, Virtualization, VOIP, Unified
Messaging, SOA/ESB, Portfolio Management, Collaborative tools &applctns.
Future Strategic Choices
Attracting, Building and Retaining
Human Capital