WAVEplus
Good Practices Conference, Dar es Salaam
Oct 22 - Oct 24, 2013
WAVEplus - Strengthening Water Sector Institutions through Human Capacity
Building for Better Service Delivery
Non Revenue Water Reduction
Program
Iringa Urban Water Supply and Sanitation
Authority (IRUWASA), Tanzania
Yustin Kabuli
Objectives
-Prepare a Non Revenue Water reduction
project proposal .
-Train staff on good management, maintenance procedures and tools of NRW
reduction
-Implement of NRW Reduction program
Notes
Non Revenue Water Reduc/on Program Iringa Urban Water Supply and Sanita/on Authority (IRUWASA), Tanzania Background and Objec/ves Background Objec&ves 1.  IRUWASA prepared a Non Revenue Water reduc/on project proposal and submit it to the Ministry of Water for funding and support. 2.  IRUWASA in collabora/on with Ministry of Water (MoW), and the Development Partners, KfW come up with clear strategies to reduce the NRW origina/ng from the real loss and apparent loss. 3.  Budget for the reduc/on the Non-­‐Revenue Water was set aside. 4.  Training of the staffs on good management, maintenance procedures and tools of NRW reduc/on. This increased staff awareness and crea/vity on methods of repairing leakages 5.  Implementa/on of NRW Reduc/on program according to the developed strategies. ATer the comple/on of the Iringa Urban Water Supply Project in 2011, there was high Non-­‐
Revenue Water (NRW) reaching at 60%. The network coverage was 68% with the average service delivery of 18 hours per day. This led to the w
ater ra/oning in Iringa Municipality. Project Descrip/on 1.  Training staffs on the good management skill and NRW reduc/on procedure. 2.  Conduc/ng the midnight flow to assess the minimum night flow in which the average midnight flow was 100m3/h but aTer the implementa/on has reduced to 35m3/h. 3.  Inves/ga/on of the meter correctness as well as the customer consump/on if it real correlates with the consump/on. 4.  Assessing the Meter Readers 5.  Establishment of zones 6.  Establishing of clear procedures of the new connec/on, the authority is responsible in purchasing all the material required, surveying the area. 7.  Sensi/za/on of the community involvement on safeguarding the water lines and other authority’s proper/es. Contacts are distributed in every billing sheet which makes 95% of the municipality access to the communica/on with the authority. Results and Lessons Learned WAVE Impact Results Lessons Learned ¥ 
Staff from IRUWASA have afended several trainings offered by WAVE on CCO, NRW and ToT. 1.  The average midnight flow has been NRW is a severe problem in many of the water supply ¥ 
IRUWASA has been providing trainers and resource persons for Na/onal WAVE training reduced from 100m3/h to 35m3/h. 2.  NRW reduc/on from 60% to 35%. 3.  The increase of the service delivery level authority in Tanzania. In order to reduce the problem the following is recommended: 1. 
to 24 hours instead of 18 hours. Also the water ra/oning habit has been abolished. 2. 
4.  Reduc/on/saving in the power used for the pumping the water and increase in Water U/li/es to use high quality of materials (meters workshops. ¥ 
The knowledge acquired from the workshops was used to develop the NRW-­‐reduc/on proposal and pipes) at the /me they repair/rehabilitate or and strategy. renovate the water supply system. Water U/li/es to put aside funds for dealing with Non-­‐
Revenue Water Reduc/on. 3. 
Training of the staff in management skills, par/cipate in different workshops concerning the management revenue collec/on. and Non-­‐Revenue Water reduc/on. 4. 
Water u/li/es to put efforts in NRW reduc/on sensi/za/on to the public; this will make the community fill the ownership of the facility and reduce vandalism to water infrastructure. Partners and Financing Ministry of Water, German Development Bank (KfW) Sustainability ¥  In order to make the NRW reduc/on program con/nuous, IRUWASA has made a sec/on to deal only with the NRW reduc/on program. The sec/on is responsible for the reduc/on of the Physical water loss and Commercial water together with advising the management on the short and long term measures for the Non-­‐Revenue Water Reduc/on Program. ¥  Iringa Urban Water Supply and Sanita/on Authority is puing more efforts to reduce the NRW further.