9 November 2006
Brussels
“e-Governance” –
Bulgarian Challenge 2006
Nikolay Vassilev, CFA
Minister of State Administration and
Administrative Reform
Republic of Bulgaria
With our Face to the People
Ministry of State Administration and Administrative Reform
2
The Bulgarian traditions in the IT sector
• Third in Europe and eight worldwide in IT specialists per
capita
• 110 Cisco academies in 26 towns and cities
• Annually:
– More than 5,000 students graduating in computer science
– Another 5,000 graduating in engineering science
• “…With more than 9,000 IT certificates Bulgaria stands
in the Top 10 in absolute number of experts in the
world…” (Brainbench)
• Team champion in Tokyo Math Olympics 2003 and 2
gold and 4 silver medals in Mexico Math Olympics 2005
Ministry of State Administration and Administrative Reform
3
R&D capacity (1)
• Over 1,000 small and medium sized IT enterprises
• Traditions (35 years of experience) in the area
• Very well developed educational system in electronics,
engineering and computer sciences
• Over 100 ICT companies certified under the ISO 9 000
• 15 companies certified under the ISO 14 000
• More than 80% of Bulgarian software companies’
revenues result from contracts with European and US
partners
• Bulgarian IT companies successfully implement EU
projects in consortiа with European IT companies
Ministry of State Administration and Administrative Reform
4
R&D capacity (2)
Investments in R&D (2000 = EUR 100 mln)
300
290
250
220
200
150
100
100
105
'00
'01
121
133
140
'03
'04
155
50
'02
'05
'06E
'07F
Source: Co-ordination Council for Information Society Report, 2006
Ministry of State Administration and Administrative Reform
5
Improved IT environment
• Tax measures undertaken by the Bulgarian Government
– Taxes in Bulgaria – among the lowest in Europe
• Corporate tax
– Currently 15%, 10% for 2007 – the lowest rate in Europe
– Fast depreciation rates: 2 years for computers, 3 1/3 years
for equipment
• Personal income tax
– Highest rate at 24% in 2005 and 2006, compared to 38%
in 2001
– Rates of 0, 20, 22 and 24% in 2006
• Software exports – VAT exempted
Ministry of State Administration and Administrative Reform
6
Corporate tax rate
40%
34.3 32.5
28.0
30%
23.5 23.5
19.5
20%
15.0 15.0
10.0
10%
0%
'99
'00
'01
'02
'03
'04
'05
'06
'07
Source: Corporate Tax Law
Ministry of State Administration and Administrative Reform
7
Internet penetration dynamics
70%
60%
55.0
49.0
50%
20%
45.0
40.0
40%
30%
59.0
26.1
14.0
33.0
29.6
17.0
20.5
25.0
BG
EU
10%
0%
'02
'03
'04
'05
'06Е
'07F
Source: Co-ordination Council for Information Society Report, 2006
Ministry of State Administration and Administrative Reform
8
Broadband market dynamics
20%
18.4
14.0
15%
9.5
10%
13.7
9.3
6.0
5%
4.0
1.5
BG
EU
0%
'04
'05
'06E
'07F
Source: Co-ordination Council for Information Society Report, 2006
Ministry of State Administration and Administrative Reform
9
e-Government status, June 2006 (1)
Internet connectivity – Central administration
18%
51%
18%
13%
Leased line
Wireless
Ministry of State Administration and Administrative Reform
Modem
SANN
10
e-Government status (2)
Desktop computer systems in the SA
Sept 2006
2005
20%
33%
47%
25%
55%
20%
Up to 600 MHz
600 MHz-1400 GHz
Over 1.4 GHz
Ministry of State Administration and Administrative Reform
Up to 600 MHz
600 MHz-1400 GHz
Over 1.4 GHz
11
Indicative services of e-Government, 2006
Implementation of
the 20 indicative services of e-Government, %
100%
80%
60%
40%
20%
84.0%
80.6%
58.7%
47.1%
0%
For citizens
For business
Average
EU 25
Source: Co-ordination council for information society report’ 2006
Ministry of State Administration and Administrative Reform
12
Good practice in the IT sector
i-Bulgaria initiative
1. i-Center
2. i-University
3. i-Class
4. i-Net
5. ESi@Centre
Ministry of State Administration and Administrative Reform
13
i-Bulgaria initiative
• Launched in April 2004
• Acceleration of the wide penetration and use of ICT
• Development of digital content and services delivered via
the Internet
• Development of the information infrastructure
• Access to PCs and Internet for all social groups
Ministry of State Administration and Administrative Reform
14
1. i-Bulgaria initiative: i-Center
• Establishing information telecenters all across Bulgaria
• Providing cheap access, ICT training and e-services to
citizens
i-Centers network
Nov 2004
2005
2006
i-Centers opened
29
76
97
i-Centers equipment
Workstations
Servers
2004
290
1
2005
760
4
Ministry of State Administration and Administrative Reform
2006
1,000
11
15
2. i-Bulgaria initiative: i-University
• Establishing high-tech laboratories for online education
in all Bulgarian universities and scientific institutes
• Creating distance education courses in all major
disciplines
• Building a nationally recognized educational portal for
high education – Bulgarian Virtual University
i-University network
2004
2005
i-University labs opened
112
140
i-University equipment
Workstations
Servers
1,486
61
1,950
82
Ministry of State Administration and Administrative Reform
16
3. i-Bulgaria initiative: i-Class
• Equipping secondary schools with computers and
high-speed access to Internet
• Implementing ICT in the education process –
training, usage, etc.
i-Class network
Nov 2004
2005
i-Classes opened
50
3,200
i-Class equipment
Workstations
Servers
2004
7,511
750
Ministry of State Administration and Administrative Reform
2005
37,511
3,200
Present
42,000
3,200
17
4. i-Bulgaria initiative: i-Net
• Connecting all universities and research departments
into a single high-speed Internet network
• Establishing links with Pan-European network
initiatives – GÉANT
i-Net infrastructure
Nov 2004
Present
65
880
2004
120,000
11,000
Present
650,000
70,000
Connected organizations
i-Net users
Students
Researchers and teachers
Ministry of State Administration and Administrative Reform
18
5. i-Bulgaria initiative: ESi@Centre
• Establishing a regional center of the European Software
Institute
• Transfer of software technology, certification of
software professionals and companies
CMMi certifications
IT professionals
Software companies
Nov 2004
2005
Sept 2006
39
0
160
5
250
50
Ministry of State Administration and Administrative Reform
19
e-Government projects, 2006
1. Legislation
2. Backbone projects
3. Hardware
4. Agreements with Microsoft
5. e-Signatures
6. IT training in the SA
Ministry of State Administration and Administrative Reform
20
e-Government
• Modern work method of the state administration (SA) by
using information and communication technology
• Transparency, services accessibility, reduction of the time
spent
• Publicity and access to e-services for all social groups
• Development of the regulatory framework
• E-content – portals, websites, document flow
management and e-services software
• Interoperability of the information systems and
integration with the European systems
Ministry of State Administration and Administrative Reform
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1. Legislation
• Law on e-Trade (adopted in June 2006)
– Governing the information society services
– Upgrading the quality of e-services
• Law on e-Governance (passed by the Government in
October 2006)
– Single provision and multiple usage of customer data
– Introducing an obligation for administrations
communicate electronically
– Setting standards for interoperability
to
• Bulgarian national framework for interoperability
(adopted in June 2006)
Ministry of State Administration and Administrative Reform
22
2. Backbone of e-Government –
the challenge of 2006 (1)
• Development of a Centralized e-Government Integration
System
– National e-services portal: customers do not need to know
who offers which services
– Centralized services for the identification of citizens and
businesses
– Centralized e-payment
– Unified inter-departmental exchange of e-documents
– Full online description of all administrative services
– All administrative forms on-line
Ministry of State Administration and Administrative Reform
23
2. Backbone of e-Government –
the challenge of 2006 (2)
• Development of a Pilot Integration System of the
e-Region (regional and local administrations)
– Integration of the information systems on the local and
regional level
– Template of a local government portal – integration with
local services
– Template of a municipality portal – integration with
municipal services
– Integration in the Centralized System of e-Government
Ministry of State Administration and Administrative Reform
24
3. Hardware
• Distribution of 1,500 computers and 300 servers to all
local and regional administrations. Plans for 500 more
• Technical equipment for 50 small local administrations
– Engineering of processes
– Development of e-document flow systems
– Delivery of modern computers and terminal devices
Ministry of State Administration and Administrative Reform
25
4. Microsoft and
the Bulgarian state administration
• Microsoft XP and Office pack
2002
2004
2006
Total
30,000
+18,000
+12,000
60,000
• Microsoft Server Std.
2002
2006
Total
1,000
+2,000
3,000
Ministry of State Administration and Administrative Reform
26
5. e-Signatures
• 2 providers in 2003
• 4 providers in 2006
Year
2004
2005
July 2006
Subscribers
1,200
3,000
15,000
150
100
50
Average price (EUR)
• 2,150 e-signatures provided to central, regional and
local administrations
Ministry of State Administration and Administrative Reform
27
6. IT training in the SA
• A total number of 21,000 in 2006, including 1,000
magistrates
• Plans for 2007 – another 21,000 SA employees to be
trained
• Special training for IT officers from the central and
regional administrations for active participation in the
e-Government backbone projects
Ministry of State Administration and Administrative Reform
28
Plans for 2007
• Further upgrade of the Centralized e-Government
System
• Additional implementation of the pilot system in
25 regions
• Development of an e-Card for the needs of the civil
service (ID, e-signatures, PKI)
• Reengineering of the paper document flow in the
administration (internally and inter-administrative)
Ministry of State Administration and Administrative Reform
29
With our Face to the People
Ministry of State Administration and Administrative Reform
30