Engineering 2503 Winter 2008 What is Design? • Engineering Design: Introduction to Product Design and Development • Week 1b: • Design processes and organization Andy Fisher, PEng Eng 2503 1 Eng 2503 2 Engineering Design Formal definition of design • A design is the product of planning and work. A design is produced to satisfy a need that someone has. It is something that has not always existed; instead it is created expressly to satisfy a need. • A design may or may not involve invention. Some designs are truly inventive but most are not. We will discuss inventions and patents later. • Good design requires both analysis and synthesis. • “Design establishes and defines solutions to and pertinent structures for problems not solved before, or new solutions to problems which have been solved in a different way”. • Ability to design is both a science and an art. Hence, the structure of this course. You learn the science through the lectures and the art by doing design. Eng 2503 “To create something that has never been.” Definition also used by artists, sculptor, composer, fashion designer, etc. In engineering, design is the essence of engineering. To design is to pull together something new or arrange existing things in a new way to satisfy a recognized need of society. 3 Eng 2503 4 Comparison between the scientific method and the design method Science vs. Engineering • “Science studies what is, engineering creates what never was” – Theodore Von Karman. • Engineering extends well beyond the boundaries of science. In your future career, you will have the opportunity to create dozens of original designs and have the satisfaction of seeing them become working realities. • “ A scientist can discover a new star but he cannot make one. He would have to ask an engineer to do it for him” – Asimov. Eng 2503 5 Eng 2503 6 1 The Design Process Product Development vs. Design • Design is a creative process, and all new creations of the mind are the result of trial and error. • The iterative nature of design provides an opportunity to improve the design on the basis of preceding outcome. • Remember – there is no perfect design. Perfection in design is relative to the user of the product or design. • PDP is the entire set of activities required to bring a new concept to a state of market readiness: new product vision, marketing, technical engineering design, prototyping, manufacturing, and validation. • A design process is the set of technical activities within a PDP that works to meet the marketing and business case vision. • Hence the design process is usually a sub-set of the PDP. 7 Eng 2503 Eng 2503 8 Challenges of Product Design and Development …… and Rewards • Trade-offs: e.g. cost vs. weight • Dynamics: technology improvements, competitive new products, preferences change • Details: e.g. screws or snap-fits? • Time pressure: decisions made quickly without enough information • Economics: Large investment, need to earn reasonable return on investment. Products must be appealing and inexpensive to produce. • Creation: Begins with an idea and ends with the production of a physical artifact. Intensively creative process • Satisfaction of societal and individual needs: All products are aimed at satisfying some kind of need. • Team diversity: Requires many different skills and talents. Development teams involve people with a wide range of different training, experience, perspectives, and personalities • Team Spirit: Teams are highly motivated, cooperative groups. Team members focuses their collective energy on creating the product. May result in lasting camaraderie among team members. • “Each new day brings forth a new challenge, but each new challenge gives birth to a new day” - anonymous 9 Eng 2503 Flow diagrams for 3 product development processes Eng 2503 11 Eng 2503 10 Detailed generic product development process Eng 2503 12 2 Variants of generic product development process Examples of Types of Design Eng 2503 13 Example: An electronics products company’s process Eng 2503 14 Good Design vs. Bad Design • Just because an engineer has produced something does not mean that the product has been designed well. • Just because the design works initially doesn’t mean that the product will last over time. • Although the criteria by which a product is judged varies with the nature of the product, the success of most design efforts can be judged by the general characteristics summarized in the next table. Eng 2503 15 Characteristics of Good Design vs. Bad Design • GOOD DESIGN • BAD DESIGN – Meets all technical requirements – Works all the time – Meets cost requirements – Requires little or no maintenance – Is safe – Creates no ethical dilemma – Is sustainable & culturally appropriate – Meets only some technical requirements – Works initially but stops working after a short time – Costs more than it should – Requires frequent maintenance – Poses a hazard to users – Raises ethical questions Eng 2503 Eng 2503 16 Some free advice for you • Develop an intrinsic feeling of why and how things work – think of the big picture. • Adhere to ethical standards that are consistent with your own • Avoid being a “formula plugger” – those who memorize equations and blindly plug in numbers to arrive at design decisions but have little feeling for what the formulas actually mean. • Develop a vision and perspective • Don’t take irresponsible short cuts, ignore safety concerns, or choose solutions without testing. • Emulate engineers who are well respected, experienced, and practiced at design. 17 Eng 2503 18 3 Organization for Product Design and Development: e.g. electro-mechanical product Good Engineering Practice Who does what ? • GOOD PRACTICES: • BAD PRACTICES: – Listening to new ideas with an open mind – Considering a variety of solution methodologies before choosing a design approach – Don’t consider a project complete at the first sign of success, but insists on testing and retesting – Don’t be content to arrive at a set of design parameters solely by trial and error – Uses phrases like, “I need to understand why”, and “Let’s consider all possibilities.” Eng 2503 19 Various product development organizations Eng 2503 21 Who is responsible for what? Where does the buck stop? Eng 2503 20 Characteristics of different organizational structures Eng 2503 22 Thought questions and exercises Summary • A PDP is sequence of steps an enterprise employs to conceive, design, and commercialize a product. • A well-defined PDP helps ensures product quality, facilitate coordination among team members, plan development project, and continuously improve the process. • Generic PDP has 6 phases: planning, concept development, system-level design, testing and refinement, and production ramp-up. • PDP employed may differ depending on the type of product. • Regardless of PDP, tasks are completed by individuals residing in organizations. Organizations are defined by linking individuals through reporting relationships, financial relationships, and/or physical layout. Eng 2503 Who reports to whom? – Thinking you have all the answers; seldom listening to ideas of others – Tunnel vision; pursuing with intensity only the first design approach that comes to mind – Shipping the product out the door without thorough testing – Using phrases such as, “good enough”, and “I don’t understand why it won’t work. So-and-so did it this way.” – Equating pure trial and error with engineering design • Diagram a process for planning and cooking a family dinner. Does your process resemble the generic PDP? Is cooking dinner analogous to a market-pull, technology-push, process-intensive, or customization process? • Define a process for finding a job. For what types of endeavor does a well-defined process enhance performance? • What is the product development organization for students engaged in projects as part of a product development class? 23 Eng 2503 24 4
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