Item: 13 PERSONNEL STRATEGY 2005-2008 INTRODUCTION Organisational Vision The Hampshire Constabulary Strategic Plan sets out the purpose and values of the Constabulary as: We want to make Hampshire and the Isle of Wight safer places in which to live, work, visit, grow up and grow old We are committed to upholding the law fairly but firmly; to preventing crime; to pursuing and bringing to justice those who break the law; to keeping the Queen’s Peace; protecting, helping and reassuring and to be seen to do all this with integrity, common sense and sound judgement We will ensure that we treat people fairly regardless of their age, gender, disability, race, colour, ethnic or national origins or sexual orientation and that our policies are designed so as not to discriminate against any group or individual. We will also seek to respond sensitively to any special needs experienced by particular groups. We will be compassionate, courteous and patient, acting without fear or prejudice to the rights of others. We will be professional, calm and restrained in the face of violence and apply only that force which is necessary to accomplish our lawful duty We will contribute to reducing the fears of the public and, so far as we can, reflect their priorities in the action that we take. We will respond to wellfounded criticism with a willingness to change. We will strive for continuous improvement by seeking regular feedback from key managers to make efficient use of our resources and in responding to the needs of those we serve. We will do this in an environmentally sensitive manner. Delivery of the vision These goals are only deliverable if the Constabulary has staff with the right skills, experience and attitudes to make them a reality. The aim of the Personnel Strategy is to ensure that we have the right number of the right people to deliver the Constabulary’s targets, in particular to ensure that we have: Staff who are developed to have the skills and knowledge to understand the part they play and who use their skills and talents to make a real contribution to the Constabulary’s work Staff who value the contribution of others and treat others with dignity and respect at all times A framework of policies and procedures that translate the Constabulary’s targets into practical processes that are fair and reasonable and comply with employment legislation A culture of high performance, making best use of scarce resources A safe and healthy working environment Systems to support staff who experience difficulties that affect their ability to work, either through health, personal circumstances or workplace issues People Management responsibilities The Personnel Department has a professional role to play in developing corporate policy, implementing employment legislation, setting the framework of Personnel procedures, supporting and advising managers, and generally developing high standards of people management. However, the Personnel Strategy is not just for the Personnel Department to deliver. All who manage or supervise other people are involved in delivering this Strategy. High performing organisations depend upon managers who demonstrate excellent people management skills and all managers have a responsibility to model the Force Management Style in the way they treat other people. GUIDING PRINCIPLES These guiding principles form the cornerstone of good practice in the management of people: Clear leadership Openness and honesty Support for all staff Recognition and acknowledgement of good work Fairness THE PERSONNEL STRATEGY The right numbers of the right people We aim to Attract and recruit sufficient high calibre staff to meet the Constabulary’s needs and any national recruitment targets Ensure we have an HR information system that captures key staffing, establishment and performance management information to enable us to 2 identify staffing and skills gaps, so that we can develop effective workforce plans Find ways to address staff shortages in areas where there are recruitment or retention difficulties Develop and encourage staff who wish to advance their careers within the Constabulary Operate fair recruitment and promotion selection processes to ensure all appointments and promotions are made on merit Recruit and retain a workforce that reflects the diversity of the community it serves Staff who are developed to have the skills and knowledge to understand the part they play and who use their skills and talents to make a real contribution to the Constabulary’s work We aim to Communicate to staff through a variety of means the overall objectives and purpose of the Constabulary’s corporate plans, local initiatives or specific targets that they are tasked with delivering Develop and implement an effective PDR system that drives the efforts of staff towards the achievement of force goals. Ensure that all staff have an annual PDR that assesses their levels of competency against the requirements of the job and identifies development or training needs Provide staff with access to training and development that enables them to develop the relevant competencies, both for their current role and in preparation for future roles in the Constabulary Ensure all new joiners receive an induction that enables them to understand their role and how it fits into the work of the Constabulary Provide secondment, project or other development opportunities, where appropriate, to help staff to develop broader experience and to enable the Constabulary to make best use of specific skills staff may have Staff who value the contribution of others and treat others with dignity and respect at all times We aim to Maintain up to date Equality and Diversity in Employment policies that set out the principles to ensure fairness and consistency of treatment to all who apply to or work for the Constabulary Ensure that we recruit staff who demonstrate the Force values, in particular the requirement to understand, promote and respect diversity. Ensure that Personnel policies and procedures take into account the need to respect the contribution and dignity of others Provide a means for and encourage staff to challenge or report unacceptable behaviour and to protect such staff from victimisation Ensure that procedures are in place to address harassment or bullying in the workplace and take prompt action against staff who are found to have breached the policies 3 Consult and encourage the contribution of staff representatives in matters that affect staff Develop processes that identify unacceptable behaviour so that issues can be addressed Have in place HR information systems that capture accurate diversity information to enable us to monitor our performance A framework of policies and procedures that translate the Constabulary’s targets into practical processes that are fair and reasonable and comply with employment legislation We aim to Set policy and procedures that enable the Constabulary to achieve its overall business needs and to meet its social and legislative obligations Consult with representative groups on matters in which they have a legitimate interest to ensure that our policies and procedures encompass the needs of all staff as far as possible and have no adverse impact on any particular group of staff Develop assessment mechanisms to ensure that policies and procedures have no adverse impact on any minority group Develop procedures that are clear and easy to follow and which identify responsibilities for action. Reduce bureaucracy where possible. Learn from experience and develop or review policies to ensure mistakes are not repeated Research best practice and reflect this in our policies and procedures Ensure that appeal processes are incorporated where possible to enable staff to challenge perceived unfairness in the operation of procedures A culture of high performance, making best use of scarce resources We aim to Develop a culture where we are recognised as a learning organisation Motivate staff to give of their best Have effective planning, monitoring and review systems to inform decision making Carry out a regular staff survey to identify areas of dissatisfaction and develop action plans to address them Ensure we retain competent staff to keep to a minimum wastage of recruitment and training costs Deal effectively with poor performance or misconduct issues Manage attendance to reduce sickness absence to a minimum Retain key skills and experience in the workforce by redeploying staff or making reasonable adjustments when job requirements change or when staff become unable to carry out their role due to ill health or disability Measure our performance and promote continuous improvement Develop managers to feel confident to act, make fair decisions and stand by decisions Make fair employment decisions that minimise the risk to the Constabulary of costly litigation 4 Ensure pay structures and schemes are aligned to job requirements and business needs so that staff receive fair rates of pay within affordable limits Manage change effectively, ensuring that staff and staff representatives are consulted and kept informed throughout the change process A safe and healthy working environment We aim to Maintain an up to date health and safety policy that complies with legislation and sets out defined responsibilities Ensure that all staff or those carrying out business with the Constabulary are aware of their responsibilities for their own and others’ health and safety Set up processes to learn from accidents, incidents or near misses to prevent future accidents or incidents or to address hazardous practices Proactively manage workplace safety and hold managers to account for implementing the health and safety policy in line with their responsibilities Enable staff to have a healthy work/life balance Encourage the involvement of staff health and safety representatives Systems to support staff who experience difficulties that affect their ability to work, either through health, personal circumstances or workplace issues We aim to Provide welfare support (through line management or occupational health service) to staff who experience difficulties that affect their ability to work or carry out a particular job. Provide access to confidential counselling and advice to enable staff and their families to help resolve matters that cause them anxiety or might affect their health Provide private medical treatment funding for approved cases to enable them to return to work quickly Take account where appropriate of welfare issues or extenuating circumstances when operating Force policies and procedures Consider the welfare needs of staff who make complaints or are the subject of complaints about workplace issues such as allegations of harassment, bullying, discrimination, or misconduct investigations Respect the rights of individuals to bring complaints against the Constabulary and ensure that they do not suffer victimisation as a result 5
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