Let-Leeds Case Study Let Leeds are a team of letting agents who help their clients find rental properties in Leeds. Their services include credit checking, personal viewings and they offer an online property search. Let Leeds pride themselves on offering a seamless and straightforward service to their customers, and have helped many students and professionals find their perfect property in the Leeds area. They wanted to increase their brand awareness amongst young professionals and students, and to communicate effectively with their database of applications. What was your prior experience before using BriefYourMarket.com for communicating? What have been the results of using BriefYourMarket.com? We have certainly found that we are receiving regular repeat visits and enquiries from our database due to BriefYourMarket.com and a number of landlords have asked if properties can be added to our hot properties email which we do free of charge for all new landlords. Young professionals are always looking to move. They lead busy lifestyles, and so keeping them updated with our latest properties always receives an immense response. We benefit hugely from our hot-properties template, and the automated emails that can be sent from the system. These bring in upwards of a 300% increase in traffic to our website and we see a huge spike in our website traffic when we do a send and our customers really appreciate the triggered emails they receive pre and post using our services, they really feel that we add a personal touch. Before using BriefYourMarket.com, we were struggling to find a way to promote our brand to younger groups in Leeds, such as students and young workers. We wanted to enhance quality of our communication strategy, as we deal with over 150 property enquiries per week. Automated Marketing & Communication Software that Delivers Results T 0344 800 84 24 E [email protected] Brindley House, Outrams Wharf, Little Eaton, Derby DE21 5EL www.BriefYourMarket.com UK 2014 Ranked 5th EMEA 2014 Winner Winner 2014Winner EMEA 2014 EMEA Ranked 33rd Let-Leeds Case Study BriefYourMarket.com provide a newsletter, email and survey template, alongside full training and data integration with our in house CRM system, so we can communicate with all our customers. We found this process highly efficient, and it meant that we were able to start using the system almost immediately. Is there anything else you’d like to add? We feel that the platform is essential for our communications and adds scope for us to grow our business even further. Big hitters – the subject lines that generated results 33 33 33 33 •• Let Your House and Earn £250 •• Renewing Your Tenancy With Let Leeds •• Carbon Monoxide Alarms and You “One of the main reasons for Let Leeds’s success is that their subject lines focus on the reader, e.g. ‘Your House’, ‘Your Tenacy’, which is very engaging. Their triggered emails and links work well to increase traffic to their website and enhance awareness of their brand. Overall, their approach is very customer-friendly- always a winner!” 33 33 33 33 Highly Targeted Relevant subject line Personalised recipient Link to website Clear layout Succinct subject line Attractive layout Clear call to action Elaine Arthur, Head of Marketing, BriefYourMarket.com To book a free demonstration contact us on: 0344 800 8424 Automated Marketing & Communication Software that Delivers Results T 0344 800 84 24 E [email protected] Brindley House, Outrams Wharf, Little Eaton, Derby DE21 5EL www.BriefYourMarket.com UK 2014 Ranked 5th EMEA 2014 Winner Winner 2014Winner EMEA 2014 EMEA Ranked 33rd
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