Setting Differing Ringtones for Delegate/Team Calls or Shared Lines
Click here to Jump to Microsoft Lync 2010 Version
Click here to Jump to Microsoft Lync 2013 Version
Version A – Microsoft Lync 2010
1. Launch Microsoft Lync if it is not already running.
2. Go to Tools > Options. (Alternatively, you can click the gear
icon).
3. Click the ‘Ringtones and Sounds’ heading on the left.
4. Under the ‘Calls to’ list, you will notice the following selections. Select the call type from the list
and choose a ringer depending on your personal preferences (clicking a Ringtone from the list
will play a preview for you to listen to.)


My work number --- Your personal phone number for your own calls
My team (team-call group calls) --- Calls intended for your team call group members


People I manage calls for (delegate calls) --- Calls intended for people who have set you
as a delegate to be able to answer their calls.
My Response Group calls --- Calls intended for shared lines that you answer (e.g. main
department line that does not belong to an individual but is distributed across several
people)
(Not sure what the difference between a team-call group or a delegate is? Click here to find out.)
5. Once the selections are made, click OK to save them.
Version B – Microsoft Lync 2013
1. Launch Microsoft Lync if it is not already running.
2. Click the gear
Options.
icon to open the Options menu. If prompted with a menu, go to Tools and then
3. Click the ‘Ringtones and Sounds’ heading on the left.
4. Under the ‘Calls to’ list, you will notice the following selections. Select the call type from the list and
choose a ringer depending on your personal preferences (clicking a Ringtone from the list will play a
preview for you to listen to.)




My work number --- Your personal phone number for your own calls
My team (team-call group calls) --- Calls intended for your team call group members
People I manage calls for (delegate calls) --- Calls intended for people who have set you as a
delegate to be able to answer their calls.
My Response Group calls --- Calls intended for shared lines that you answer (e.g. main
department line that does not belong to an individual but is distributed across several people)
(Not sure what the difference between a team-call group or a delegate is? Click here to find out.)
5. Once the selections are made, click OK to save them.