WIN-WIN-WIN APPROACHES TO ACCOUNTABLE CARE How Physicians, Hospitals, Patients, and Payers Can All Benefit From Healthcare Payment & Delivery Reform Harold D. Miller President and CEO Center for Healthcare Quality and Payment Reform www.CHQPR.org Healthcare Spending Is the Biggest Driver of Federal Deficits Medicare, Medicaid & Insurance Subsidies Biggest Share of Spending Growth is Healthcare Social Security Interest on Debt Other Mandatory Spending Source: CBO Budget Projections April 2014 Discretionary Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 2 Federal Cost Containment Policy Choices Cut Services to Seniors? MEDICARE SPENDING = Cut Pay for Providers? SERVICES PAYMENTS TO TO SENIORS X PROVIDERS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 3 If The Choice is Rationing or Payment Cuts, Which is Likely? Cut Services to Seniors? MEDICARE SPENDING = Cut Pay for Providers? SERVICES PAYMENTS TO TO SENIORS X PROVIDERS Guess which one they’ll try to reduce? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 4 What Other Industry Tries to Cut Pay for Key Professionals by 20%? Physician Practice Costs 23% Effective Reduction Physician Payment Increases If SGR Cut Is Made © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 5 Repealing SGR Is Seen as Higher Payment That Increases Spending MEDICARE SPENDING Repealing SGR Increases Projected Spending = SERVICES PAYMENTS TO TO SENIORS X PROVIDERS Repealing SGR “Increases” Physician Payment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 6 So to Pay for SGR Repeal, Congress Looks for Other Cuts Cut Pay for Providers? MEDICARE SPENDING = SERVICES PAYMENTS TO TO SENIORS X PROVIDERS Repealing SGR “Increases” Physician Payment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 7 Win-Lose Approaches: Pit Physicians Against Hospitals Cut Pay for Hospitals? MEDICARE SPENDING = SERVICES PAYMENTS TO TO SENIORS X PROVIDERS Increase Pay for Physicians? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 8 Win-Lose Approaches Abound: PCPs vs. Specialists Cut Pay for Specialists? MEDICARE SPENDING = SERVICES PAYMENTS TO TO SENIORS X PROVIDERS Increase Pay for PCPs? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 9 Win-Lose Federal Cuts Lead to Cost-Shifting to Private Payers Hospital Payment-to-Cost Ratios for Private Payers, Medicare, and Medicaid, 1988 – 2008 140% Private Payer 130% 120% 110% 100% Medicare 90% 80% Medicaid 70% 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2008, for community hospitals. © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 10 Employer Costs for Insurance Growing Faster in Hawaii Than U.S. $3,000 Higher Than Inflation © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 11 The Same Win-Lose Approach Occurs for Commercial Payers Cut Services to Patients? HEALTHCARE = SPENDING Cut Pay for Providers? SERVICES PAYMENTS TO TO PATIENTS X PROVIDERS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 12 What Providers Can Do That Congress & Payers Can’t Cut Services to Patients? HEALTHCARE = SPENDING Cut Pay for Providers? SERVICES PAYMENTS TO TO PATIENTS X PROVIDERS Redesign CARE to Reduce Spending Without Harming Quality © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 13 Payment Reform is Also Needed to Make Providers Financially Viable Cut Services to Patients? HEALTHCARE = SPENDING Cut Pay for Providers? SERVICES PAYMENTS TO TO PATIENTS X PROVIDERS Redesign CARE to Reduce Spending Without Harming Quality Redesign PAYMENT to Make Good Care Financially Viable for Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 14 Only Win-Win-Win Approaches Are Sustainable Win for Payers HEALTHCARE = SPENDING Control or Reduce Spending Win for Patients Win for Providers SERVICES PAYMENTS TO TO PATIENTS X PROVIDERS Redesign CARE to Reduce Spending Without Harming Quality Redesign PAYMENT to Make Good Care Financially Viable for Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 15 Reducing Costs Without Rationing: Can It Be Done? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 16 Reducing Costs Without Rationing: Prevention and Wellness Healthy Consumer Continued Health Health Condition © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 17 Reducing Costs Without Rationing: Avoiding Hospitalizations Healthy Consumer Continued Health Health Condition No Hospitalization Acute Care Episode © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 18 Reducing Costs Without Rationing: Efficient, Successful Treatment Healthy Consumer Continued Health Health Condition No Hospitalization Acute Care Episode Efficient Successful Outcome High-Cost Successful Outcome Complications, Infections, Readmissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 19 Reducing Costs Without Rationing: Is Also Quality Improvement! Healthy Consumer Continued Health Better Outcomes/Higher Quality Health Condition No Hospitalization Acute Care Episode Efficient Successful Outcome High-Cost Successful Outcome Complications, Infections, Readmissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 20 Instead of Starting With How to Limit Care for Patients… Contributors to Healthcare Costs How Do We Limit: •New Technologies •Higher-Cost Drugs •Potentially Life-Saving Treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 21 We Should Focus First on How to Improve Patient Care Contributors to Healthcare Costs How Do We Help: How Do We Limit: •Patients Stay Well •New Technologies •Avoid Preventable Emergencies and Hospitalizations •Higher-Cost Drugs •Eliminate Errors and Safety Problems •Potentially Life-Saving Treatment •Reduce Costs of Treatment •Reduce Complications and Readmissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 22 How Big Are the Opportunities? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 23 5-17% of Hospital Admissions Are Potentially Preventable Source: AHRQ HCUP © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 24 Millions of Preventable Events Harm Patients and Increase Costs # Errors (2008) Medical Error Cost Per Error Total U.S. Cost Pressure Ulcers 374,964 $10,288 $3,857,629,632 Postoperative Infection 252,695 $14,548 Complications of Implanted Device 60,380 $18,771 $3,676,000,000 $1,133,392,980 Infection Following Injection 8,855 $78,083 $691,424,965 Pneumothorax 25,559 $24,132 $616,789,788 Central Venous Catheter Infection 7,062 $83,365 $588,723,630 Others 773,808 $11,640 $9,007,039,005 TOTAL 1,503,323 $13,019 $19,571,000,000 3 Adverse Events Every Minute Source: The Economic Measurement of Medical Errors, Milliman and the Society of Actuaries, 2010 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 25 Many Ways to Reduce Tests & Services Without Harming Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 26 Fee-for-Service Penalizes Better Outcomes & Lower Cost Healthy Consumer Continued Health Health Condition No Hospitalization Acute Care Episode FFS $ Efficient Successful Outcome High-Cost Successful Outcome Complications, Infections, Readmissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 27 What If We Paid for Cars the Way We Pay for Care? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 28 What If We Paid for Cars the Way We Pay for Care? ACA Affordable Car Act © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 29 What If We Paid for Cars the Way We Pay for Care? ACA Affordable Car Act Goal: Every citizen should have affordable transportation © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 30 What If We Paid for Cars the Way We Pay for Care? ACA Affordable Car Act Goal: Every citizen should have affordable transportation Method for Achieving the Goal: Give all citizens insurance that would cover the cost of new automobiles and repairs when needed © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 31 How to Control Spending on Cars If Insurance Is Paying For Them? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 32 To Control Spending, Government Would Set Fees for Each Car Part… HCPCS Codes (Hierarchical Car Parts Compensation System) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 33 …And Pay Auto Workers Based On How Many Parts They Installed HCPCS Codes (Hierarchical Car Parts Compensation System) AMA Automobile Manufacturing Association CPT System (Car Parts Tokens) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 34 The Result for Drivers? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 35 The Result for Drivers? Cars would get many unnecessary parts © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 36 The Result for Drivers? Cars would get many unnecessary parts Cars would be readmitted to the factory 20% of the time to correct malfunctions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 37 The Result for Drivers? Cars would get many unnecessary parts Cars would be readmitted to the factory 20% of the time to correct malfunctions This would occur even though all factories were accredited by the Joint Commission (on Auto Creation) and all auto workers were certified as Personal Car Making Heros (PCMH) by the National Committee on Quality Autos (NCQA) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 38 Spending on Cars Would Grow Rapidly © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 39 Spending on Cars Would Grow Rapidly © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 40 What to Do? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 41 What to Do? Cut Fees for Parts & Assembly Cut Fees for Parts & Assembly © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 42 What to Do? Cut Fees for Parts & Assembly More Parts Used Cut Fees for Parts & Assembly © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 43 What to Do? Cut Fees for Parts & Assembly More Parts Used Cut Fees for Parts & Assembly Factories Merge to Resist Fee Cuts $ $ $ © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 44 What to Do? Pay for Bundles Instead of Parts Driving Related Groups (DRGs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 45 Cost Per Bundle Would Decrease Lower-Cost Engines $ © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 46 Cost Per Bundle Would Decrease But More Expensive Bundles Used Lower-Cost Engines Bigger Engines $ © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 47 Cost Per Bundle Would Decrease But More Expensive Bundles Used Lower-Cost Engines Bigger Engines Really Big Engines $ © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 48 Cost Per Bundle Would Decrease But More Expensive Bundles Used Lower-Cost Engines Bigger Engines Really Big Engines $ Consumers would get bundles they didn’t need © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 49 What to Do? “Managed Cars” © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 50 What to Do? “Managed Cars” Waiting for Prior Authorization to Buy a New Car © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 51 What to Do? “Managed Cars” Waiting for Prior Authorization to Buy a New Car Requirements to Try Lower-Cost Services First © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 52 What to Do? Consumer-Directed Car Payment Consumer Share of Car Price $1,000 Copayment 10% Coinsurance w/$2,000 OOP Max $5,000 Deductible © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 53 People Would Think Twice About Whether to Buy a Car… Consumer Share of Car Price Price $18,000 $1,000 Copayment 10% Coinsurance w/$2,000 OOP Max $1,000 $5,000 Deductible $5,000 $2,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 54 … But Choose Expensive Cars Since Their Cost Is The Same Consumer Share of Car Price Price $18,000 Price $320,000 $1,000 Copayment 10% Coinsurance w/$2,000 OOP Max $1,000 $1,000 $5,000 Deductible $5,000 $2,000 $2,000 $5,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 55 High Cost-Sharing Would Also Apply to Preventive Maintenance… Consumer Share of Car Maintenance Cost Sharing High Deductible Preventive Maintenance Co-payment Full Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 56 People Would Avoid Maintenance Until Costly Repairs Were Needed Consumer Share of Car Maintenance Cost Sharing High Deductible Preventive Maintenance Deferred Maintenance Co-payment Co-insurance Full Cost No More Than Out-of-Pocket Limit © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 57 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 58 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” # of Parts x Cost of Parts < # of Parts x Cost of Parts © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 59 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 60 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” RESULT Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 61 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met RESULT • Some factories would reduce parts, but not enough to get shared savings © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 62 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met RESULT • Some factories would reduce parts, but not enough to get shared savings • Some factories would spend more to meet quality targets than they receive in shared savings © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 63 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met RESULT • Some factories would reduce parts, but not enough to get shared savings • Some factories would spend more to meet quality targets than they receive in shared savings • Some factories would leave out parts where there were no quality measures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 64 What to Do? “Shared Savings” Program STEP 1 Continue Paying Factories & Workers Based on Parts STEP 2 After Cars Are Built & Sold, Compare Total Cost of Parts and Award “Shared Savings” Give # of Parts Factory x + 0-50% of Cost of Parts Difference in Cost of Parts Compared to Other Cars < If Minimum Savings Threshold # of Parts and Quality x Targets Cost of Parts Were Met RESULT • Some factories would reduce parts, but not enough to get shared savings • Some factories would spend more to meet quality targets than they receive in shared savings • Some factories would leave out parts where there were no quality measures • Most factories and workers would lose money and go back to business as usual © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 65 Is There a Better Way? Pay for Complete Cars With Warranties, Not Parts & Repairs © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 67 Have People Pay the Last Dollar, Not the First Dollar for Cost-Share Consumer Share of Car Price Price $18,000 Price $320,000 $1,000 Copayment: 10% Coinsurance w/$2,000 OOP Max: $1,000 $1,000 $5,000 Deductible: Highest-Value: $5,000 $2,000 $2,000 $1,000 $5,000 $303,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 68 Design Cost Sharing to Encourage Preventive Maintenance Consumer Share of Maintenance Preventive Maintenance Value-Based No or Low Copay Cost Sharing High Deductible Deferred Maintenance Co-insurance © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 69 Pay for What Consumers Need: Transportation, Not (Just) Cars $ Allow the flexibility to deliver services that best meet the individual’s needs with accountability for controlling costs © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 70 What Are the Lessons for Healthcare? ACA Affordable Care Act Goal: Every citizen should have affordable healthcare Method for Achieving the Goal: Give all citizens insurance that would cover the cost of healthcare services when needed © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 71 How to Control Spending on Care When Insurance Is Paying? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 72 Should We Keep Paying Part by Part? Pay for Parts? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 73 Instead of Parts, We Should Pay for What We Really Want Pay for Parts Pay for High Quality, Coordinated Care with Good Outcomes at an Affordable Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 74 Is “Value-Based Purchasing” The Answer? • Pay for Performance – – – – Hospital Readmission Penalties Hospital-Acquire Condition Penalties Hospital Value-Based Purchasing Physician Value-Based Modifier • Transparency • Narrow Networks • Centers of Excellence © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 75 Hospital Readmission Penalties $ Current Payment & High Readmit Rate Revenue from High Readmit Rate Reduce Readmissions OR Revenue from Admissions Payments for All Admissions Will Be Cut © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 76 The Hope: Hospitals Will Reduce Readmissions to Avoid Penalties $ Current Payment & High Readmit Rate Lower Readmits & No Payment Cut Revenue from High Readmit Rate Revenue from Average Readmit Rate Revenue from Admissions Revenue from Admissions w/ no Change in Payment Rate © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 77 The Myth: Hospitals Control All of the Reasons for Readmissions $ Current Payment & High Readmit Rate Lower Readmits & No Payment Cut Revenue from High Readmit Rate Revenue from Average Readmit Rate Revenue from Admissions • Access to Primary Care • Quality of Post-Acute Care • Capacity for SelfCare and Availability of Home Support Revenue from Admissions w/ no Change in Payment Rate © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 78 Losses From Fewer Readmits May Be Bigger Than the Penalty $ Current Payment & High Readmit Rate Lower Readmits & No Payment Cut Lower Payment & High Readmit Rate Lost Revenue Revenue from High Readmit Rate Lost Revenue Revenue from Average Readmit Rate Revenue from Admissions Net Revenue from Admissions w/ no Change in Payment Rate and Costs of Readmission Reduction Programs Revenue from High Readmit Rate w/ 3% Penalty Revenue from Admissions w/ 3% Reduction in Payment Rate © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 79 No Incentive to Be Better Than Average $ Current Payment & High Readmit Rate Lower Readmits & No Payment Cut Lower Payment & High Readmit Rate Lost Revenue Revenue from High Readmit Rate Lost Revenue Revenue from Average Readmit Rate Revenue from Admissions Revenue PenaltiesNetOnly Imposed from For Admissions Hospitals w/ no Change in Significantly Worse Payment Rate and Costs of Than Average; Readmission Reduction No Reward for Being Programs Better Than Average Revenue from High Readmit Rate w/ 3% Penalty Revenue from Admissions w/ 3% Reduction in Payment Rate © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 80 Do Bonuses for Higher Quality Provide the Right “Incentive?” $ Payer’s View of “Value-Based Payment” P4P FFS Payment FFS Payment + Quality Measures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 81 The Payer Only Sees Payment, But The Provider Also Sees Cost $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” P4P FFS Payment FFS Payment + Quality Measures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 82 If the Provider Has Managed to Make FFS Payment Cover Costs… $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” P4P Margin FFS Payment FFS Payment + Quality Measures FFS Payment Costs for of Current Current Services Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 83 Higher Quality May Mean Lower FFS Revenues… $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” P4P Margin FFS Payment FFS Payment + Quality Measures FFS Payment Costs for of Current Current Services Services Lower FFS Payment for Fewer Current Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 84 …And Added Costs to Achieve the Higher Quality $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” P4P Margin FFS Payment FFS Payment + Quality Measures FFS Payment Costs for of Current Current Services Services Added Costs of New Services Lower FFS Costs Payment of for (Fewer) Fewer Current Current Services Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 85 Even With the Payer’s “Incentive” Payment... $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” P4P Margin FFS Payment FFS Payment + Quality Measures FFS Payment Costs for of Current Current Services Services P4P Added Costs of New Services Lower FFS Costs Payment of for (Fewer) Fewer Current Current Services Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 86 …P4P May Not Offset Provider’s Added Costs & Revenue Losses $ Payer’s View of “Value-Based Payment” Provider’s View of “Value-Based Payment” Loss P4P Margin FFS Payment FFS Payment + Quality Measures FFS Payment Costs for of Current Current Services Services P4P Added Costs of New Services Lower FFS Costs Payment of for (Fewer) Fewer Current Current Services Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 87 More Measures Every Year, With the Same Small Bonuses • Mammograms • Colon Cancer Screening • HbA1c Control • LDL P4P Bonus • Mammograms • Colon Cancer Screening • Flu Vaccine • Tobacco Counseling • Hypertension Control • HbA1c Control • LDL • Eye Exams • Aspirin Use P4P Bonus • Mammograms • Colon Cancer Screening • Flu Vaccine • BMI Screens • Tobacco Counseling • Fall Risk Assessment • Hypertension Control • HbA1c Control • LDL • Eye Exams • Aspirin Use • Beta Blockers for CHF P4P Bonus © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 88 Over-Emphasis on Narrow Quality Measures Can Harm Patients Hypoglycemia 1 Yr Mortality: 19.9% 30 Day Readmits: 16.3% Hyperglycemia 1 Yr Mortality: 17.1% 30 Day Readmits: 15.3% Source: National Trends in US Hospital Admissions for Hyperglycemia and Hypoglycemia Among Medicare Beneficiaries, 1999 to 2011 JAMA Internal Medicine May 17, 2014 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 89 The End of Collaboration? • In the CMS Value-Based Payment Modifier, bonuses are only paid to physicians who have above average quality if penalties are assessed on other physicians with below average quality • To maintain budget neutrality, the size of bonuses depends on the size of penalties • Under this system, why would high-performing physicians want to help under-performing physicians to improve? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 90 Is “Transparency” the Answer? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 91 Current Transparency Efforts Are Focused on the Price of Parts Payment for Procedure dded Provider 1: $25,000 Provider 2: $23,000 -8% The Lower Cost Provider? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 92 What Hidden Costs Accompany the Lower Price? Payment for Procedure Payment and Rate of Complications Provider 1: $25,000 $30,000 2% Provider 2: $23,000 -8% $30,000 10% More Costs Later © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 93 Total Spending May Be Higher With the “Lower Price” Provider Payment for Procedure Payment and Rate of Complications Average Total Payment $30,000 $25,600 Provider 1: $25,000 2% Provider 2: $23,000 -8% $30,000 10% $26,000 +2% Lower Price for Parts, Higher Total Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 94 Transparency Based on FFS May Lead to Wrong Conclusions Payment for Procedure Payment and Rate of Complications Bundled/ Episode Payment Provider 1: 2% $25,600 10% $26,000 The True Lower Cost, Higher Quality Provider Provider 2: +2% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 95 Providers Don’t Need “Incentives” to Deliver Higher-Quality, Lower-Cost Care Providers Don’t Need “Incentives” to Deliver Higher-Quality, Lower-Cost Care They Need a Sustainable Financial Model For Doing So Providers Don’t Need “Incentives” to Deliver Higher-Quality, Lower-Cost Care They Need a Sustainable Financial Model For Doing So Current Fee-for-Service Systems Don’t Provide That and “Value-Based Payment” Usually Doesn’t Either HHS Announced Its Intent to Move Away From VBP & FFS+P4P NOW FFS 2016 2018 Alternative Payment Models “Built on FFS 30% Architecture” & Population-Based Payment Alternative Payment Models “Built on FFS 50% Architecture” & PopulationBased Payment Fee for Service – “Link to Quality” 55% FFS - No Link to 15% Qualty Fee for Service – 40% “Link to Quality” FFS - No Link to Qualty 10% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 99 HHS Announced Its Intent to Move Away From VBP & FFS+P4P NOW 2016 2018 Alternative Payment Models “Built on FFS 30% Architecture” & Population-Based Payment FFS Alternative Payment Models “Built on FFS 50% Architecture” & PopulationBased What the heck is an Payment Fee for “Alternative Payment Model 55% Service – Built on FFS Architecture?” Fee for “Link to Quality” Service – 40% And is that better than“Link to Quality” FFS+P4P? FFS - No Link to 15% Qualty FFS - No Link to Qualty 10% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 100 CMS “Alternative Payment Models” Built on FFS Architecture” To Date TYPE OF PROVIDER CMS PROGRAM PAYMENT STRUCTURE Health Systems, Multi-Specialty Groups, PHOs, and IPAs Accountable Care Organizations (MSSP & Pioneer) FFS + Shared Savings on Attributed Total Spending FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for State or Region) FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for 6-month window) Primary Care Comprehensive Primary Care Initiative Specialty Care Oncology Care Model Hospitals and Post-Acute Care Bundled Payments for Care Improvement Initiative Discounted Bundles + Warranties © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 101 Mostly FFS With Add-Ons: PMPM + Shared Savings TYPE OF PROVIDER CMS PROGRAM PAYMENT STRUCTURE Health Systems, Multi-Specialty Groups, PHOs, and IPAs Accountable Care Organizations (MSSP & Pioneer) FFS + Shared Savings on Attributed Total Spending FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for State or Region) FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for 6-month window) Primary Care Comprehensive Primary Care Initiative Specialty Care Oncology Care Model Hospitals and Post-Acute Care Bundled Payments for Care Improvement Initiative Discounted Bundles + Warranties © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 102 Most Systems Based on “Attributed” Patients and Spending TYPE OF PROVIDER CMS PROGRAM PAYMENT STRUCTURE Health Systems, Multi-Specialty Groups, PHOs, and IPAs Accountable Care Organizations (MSSP & Pioneer) FFS + Shared Savings on Attributed Total Spending FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for State or Region) FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for 6-month window) Primary Care Comprehensive Primary Care Initiative Specialty Care Oncology Care Model Hospitals and Post-Acute Care Bundled Payments for Care Improvement Initiative Discounted Bundles + Warranties © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 103 Problems with “Attributing” Patients and Spending to Providers • Providers don’t know which patients they’re responsible for • Inability for providers to control attributed spending • Attributed spending includes services before provider became involved • Attribution results only known after care is delivered • Many patients and spending not attributed to anyone © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 104 Two Hypothetical PCPs Caring for Chronic Disease Patients $ PCP #1 PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 105 PCP #1: Sees Patients Infrequently, Poor Rx Adherence $ Frequent ER Visits & Admissions + Poor Outpatient Management Medications Office Visits PCP #1 PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 106 PCP #1: Patients Have Problems Frequently, Go to ER & Hospital Attributed Spending $ Attributed Spending Avoidable Hospitalization ER Visit Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management ER Visit ER Visit ER Visit ER Visit Medications Office Visits PCP #1 PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 107 PCP #2: Sees Patients Frequently and Helps Them Manage Disease Attributed Spending $ Attributed Spending ER Visit Spending & Complications of Elective Surgery Chosen by Patient Avoidable Hospitalization + Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management ER Visit ER Visit ER Visit ER Visit Medications Office Visits PCP #1 Few ER Visits Medications + Office Visits Office Visits Office Visits Office Visits Good Outpatient Management PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 108 PCP #2: Well-Managed Patients Rarely Need ER Visits Attributed Spending $ Attributed Spending ER Visit Spending & Complications of Elective Surgery Chosen by Patient Avoidable Hospitalization + Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management ER Visit ER Visit ER Visit ER Visit Medications Office Visits PCP #1 ER Visit Few ER Visits Medications + Office Visits Office Visits Office Visits Office Visits Good Outpatient Management PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 109 PCP #2 Is Doing the Better Job, Right? Attributed Spending $ Attributed Spending ER Visit Spending & Complications of Elective Surgery Chosen by Patient Avoidable Hospitalization + Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management HIGH ER Visit Few ER Visits Medications LOW + SPENDING Office Visits Good Outpatient Management ER Visit SPENDING ER Visit ER Visit ER Visit Medications Office Visits Office Visits Office Visits Office Visits PCP #1 PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 110 PCP #2 Is Attributed All Spending, Including What Other Doctors Do Attributed Spending $ Avoidable Hospitalization ER Visit Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management HIGH ER Visit SPENDING ER Visit ER Visit ER Visit Medications Office Visits PCP #1 Attributed Spending Post-Acute Care Spending & Complications of Elective Infection, Surgery Complications Chosen by from Surgery Patient Elective + Surgery Few ER Visit ER Visits Medications LOW + SPENDING Office Visits Good Outpatient Management Office Visits Office Visits Office Visits PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 111 Healthier Patients Getting Other Types of Care Make PCP Look “Bad” Attributed Spending $ Avoidable Hospitalization Frequent ER Visits & Admissions + Poor Outpatient Management HIGH ER Visit SPENDING ER Visit ER Visit ER Visit Medications Office Visits PCP #1 Medications + Office Visits Office Visits Office Visits Office Visits Good Outpatient Management Controllable by PCP Controllable by PCP ER Visit Post-Acute Care Spending & Complications of Elective Infection, Surgery Complications Chosen by from Surgery Patient Elective + Surgery HIGHER Few ER Visit SPENDING ER Visits Not Controllable by PCP Avoidable Hospitalization Attributed Spending PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 112 Accountability Should Only Be for What Each Physician Can Control Attributed Spending $ Attributed Spending ER Visit Spending & Complications of Elective Surgery Chosen by Patient Avoidable Hospitalization + Frequent ER Visits & Admissions + Poor Outpatient Management ER Visit ER Visit ER Visit ER Visit Medications Office Visits PCP #1 ER Visit Few ER Visits Medications + Office Visits Office Visits Office Visits Office Visits Good Outpatient Management Controllable by PCP Controllable by PCP Avoidable Hospitalization PCP #2 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 113 Most Systems Based on “Shared Savings” for Patients TYPE OF PROVIDER CMS PROGRAM PAYMENT STRUCTURE Health Systems, Multi-Specialty Groups, PHOs, and IPAs Accountable Care Organizations (MSSP & Pioneer) FFS + Shared Savings on Attributed Total Spending FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for State or Region) FFS + PMPM $ for Attributed Patients + Shared Savings on Attributed Total Spending (for 6-month window) Primary Care Comprehensive Primary Care Initiative Specialty Care Oncology Care Model Hospitals and Post-Acute Care Bundled Payments for Care Improvement Initiative Discounted Bundles + Warranties © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 114 Payer Spending = Provider Revenue Spending Per Patient CURRENT NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Revenue to Providers for Attributed Patients Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 115 Providers Work Hard to Create Positive Margins CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 116 Reducing Avoidable Spending Creates Savings for Payer, But… FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Payer Savings Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Total Payments for Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 117 Savings for Payer = Loss of Revenue for Provider FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Payer Savings Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Total Payments for Attributed Patients Payer Revenue to Providers for Attributed Patients Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 118 Providers’ Costs Will Decrease, But Not As Much as Revenues FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Payer Savings Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Total Payments for Attributed Patients Provider Costs to Deliver Revenue Services to for Providers Attributed for Patients Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 119 Resulting in Losses for Providers FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Payer Savings Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Loss Total Payments for Attributed Patients Provider Costs to Deliver Revenue Services to for Providers Attributed for Patients Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 120 Arbitrary Shared Savings Payment May Not Offset the Losses FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Remaining Savings Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Loss Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Shared Savings Shared Savings Total Payments for Attributed Patients Provider Costs to Deliver Revenue Services to for Providers Attributed for Patients Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 121 Shared Savings Payments Are Also Unpredictable and Favor Payers FUTURE CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Remaining Savings Loss Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Shared Savings Shared Savings Total Payments for Attributed Patients Provider Costs to Deliver Revenue Services to for Providers Attributed for Patients Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 122 “Shared Savings” is a Payer-Driven System That’s Often a Win-Lose FUTURE Win - Lose CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Remaining Savings Loss Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Shared Savings Shared Savings Total Payments for Attributed Patients Provider Costs to Deliver Revenue Services to for Providers Attributed for Patients Attributed Patients Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 123 There Can Be Win-Win Results With Better Payment Systems FUTURE Win - Win CURRENT Spending Per Patient Profit NOTE: Graph Is not drawn to scale Total Payments to Hospital, Physician Practice, or Health System for Attributed Patients Payer Savings for Payer Profit Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Payments Under a Better Payment System Revenue Provider to Costs to Providers Deliver for Services Attributed for Patients Attributed Patients Providers Payer Providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 124 Instead of Trying to Put Bandaids on a Broken System… Value-Based Purchasing Bonuses & Penalties FFS FFS “Alternative” Payment Models (Shared Savings + PMPMs+P4P FFS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 125 We Need True Payment Reforms: Accountable Payment Models Value-Based Purchasing Bonuses & Penalties FFS FFS “Alternative” Payment Models (Shared Savings + PMPMs+P4P FFS Accountable Payment Models • Flexibility to deliver services patients need • Accountability for costs the provider can control • Accountability for quality the provider can control • Adequate payment for high-quality care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 126 Three Major Types of Accountable Payment Models PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 127 Three Major Types of Accountable Payment Models PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 128 Most Major Industries Are Paid Using Bundles & Warranties PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 129 Condition-Based Payment Provides What Patients Most Want PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 130 Condition-Based Payment Is the Most Flexible Payment PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 131 With True Payment Reform, There Can Be a Win-Win-Win PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications WIN-WIN-WIN APPROACH • Patients get better quality care • Payers spend less for care • Providers do better financially for delivering high-quality care Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 132 Win-Win-Wins Through Bundles PAYMENT MODEL HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 133 A Hypothetical Case of Surgery COST TYPE TODAY Physician Fee $2,000 Hospital Cost $20,900 Hosp. Margin (5%) $ 1,100 Total Hospital Pmt $22,000 Total Cost to Payer $24,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 134 What if the Surgeon Could Reduce The Hospital’s Costs? COST TYPE TODAY Physician Fee $2,000 Hospital Cost $20,900 Hosp. Margin (5%) $ 1,100 Total Hospital Pmt $22,000 Total Cost to Payer $24,000 CHANGE -3% ($630) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 135 Today: All Savings Goes to the Hospital, No Reward for Physician COST TYPE TODAY Physician Fee $2,000 Hospital Cost $20,900 Hosp. Margin (5%) $ 1,100 Total Hospital Pmt $22,000 Total Cost to Payer $24,000 CHANGE SPLIT + 0% -3% ($630) +57% ($630) -0% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 136 Bundling Eliminates Boundary Between Hospital & Physician Pmt COST TYPE TODAY Physician Fee $ 2,000 Hospital Cost $20,900 Hospital Margin $ 1,100 Total Cost to Payer $24,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 137 Bundling Allows Savings Split Among Docs, Hospitals, Payers COST TYPE TODAY Physician Fee $ 2,000 Hospital Cost $20,900 Hospital Margin $ 1,100 Total Cost to Payer $24,000 CHANGE SPLIT + 5% ($100) -3% ($630) +5% ($ 50) - 2% ($480) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 138 So Price of Surgery is Lower But More Profitable COST TYPE TODAY Physician Fee $ 2,000 Hospital Cost $20,900 Hospital Margin $ 1,100 Total Cost to Payer $24,000 CHANGE SPLIT NEW + 5% ($100) $ 2,100 -3% ($630) $20,270 +5% ($ 50) - 2% ($480) $ 1,150 $23,520 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 139 Opportunities to Reduce Hospital Costs • Use of lower-cost medical devices and equipment, or negotiating for better prices on devices • Better scheduling of scarce resources (e.g., surgery suites) to reduce both underutilization & overtime • Coordination among multiple physicians and departments to avoid duplication and conflicts in scheduling • Standardization of equipment and supplies to facilitate bulk purchasing • Less wastage of expensive supplies • Reduced length of stay • Etc. © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 140 Medicare Acute Care Episode (ACE) Demonstration • Bundled Medicare Part A (hospital) and Part B (physician) payments together for cardiac and orthopedic (hips & knees) procedures • Total Medicare payment was 1%-8% lower than what the standard Medicare DRG + physician fee would have been • Payment was made to a Physician-Hospital Organization, which then divided the payment between hospital and surgeon • Surgeon could receive up to 25% above Medicare fee • Patient cost-sharing reduced by up to 50% of Medicare’s savings • CMS waived Stark rules for gainsharing • Implemented in 2009/2010 in five hospital systems based on competitive bids: – – – – – Hillcrest Medical Center, Oklahoma (cardiac + orthopedic procedures) Baptist Health System, Texas (cardiac + orthopedic procedures) Oklahoma Heart Hospital, Oklahoma (cardiac procedures) Lovelace Health System, New Mexico (cardiac + orthopedic procedures) Exempla Saint Joseph Hospital, Colorado (cardiac procedures) • Most hospitals achieved significant savings, and physicians received increases in payment for procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 141 What About Warranties? BUILDING BLOCKS HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications HOW PHYSICIANS AND HOSPITALS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for physicians and hospitals with low rates of infections and complications Medicare or health plan no longer pays more for high rates of infections or complications Condition- Payment based on the No loss of payment patient’s condition, for physicians and Based rather than on the hospitals using fewer Payment procedure used tests and procedures Medicare or health plan no longer pays more for unnecessary procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 142 Yes, a Health Care Provider Can Offer a Warranty SM Geisinger Health System ProvenCare – A single payment for an ENTIRE 90 day period including: • • • • ALL related pre-admission care ALL inpatient physician and hospital services ALL related post-acute care ALL care for any related complications or readmissions – Types of conditions/treatments currently offered: • • • • • • • • Cardiac Bypass Surgery Cardiac Stents Cataract Surgery Total Hip Replacement Bariatric Surgery Perinatal Care Low Back Pain Treatment of Chronic Kidney Disease © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 143 Payment + Process Improvement = Better Outcomes, Lower Costs © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 144 Warranties Can Be Offered By Individual Docs & Small Hospitals • In 1987, an orthopedic surgeon in Lansing, Michigan and the local hospital, Ingham Medical Center, offered: – a fixed total price for surgical services for shoulder and knee problems – a warranty for any subsequent services needed for a two-year period, including repeat visits, imaging, rehospitalization and additional surgery • Results: – Health insurer paid 40% less than otherwise – Surgeon received over 80% more in payment than otherwise – Hospital received 13% more than otherwise, despite fewer rehospitalizations • Method: – Reducing unnecessary auxiliary services such as radiography and physical therapy – Reducing the length of stay in the hospital – Reducing complications and readmissions. Johnson LL, Becker RL. An alternative health-care reimbursement system—application of arthroscopy and financial warranty: results of a two-year pilot study. Arthroscopy. 1994 Aug;10(4):462–70 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 145 A Warranty is Not an Outcome Guarantee • Offering a warranty on care does not imply that you are guaranteeing a cure or a good outcome • It merely means that you are agreeing to correct avoidable problems at no (additional) charge • Most warranties are “limited warranties,” in the sense that they agree to pay to correct some problems, but not all © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 146 Prices for Warrantied Care Will Likely Be Higher • Q: “Why should we pay more to get good-quality care??” • A: In most industries, warrantied products cost more, but they’re desirable because TOTAL spending on the product (repairs & replacement) is lower than without the warranty © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 147 Scenario: Surgery with 4% Rate of Re-Operation for Complications Payment for Surgery Rate of 2nd Surgery $24,000 4% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 148 Total Payment is Higher Than Nominal Price Due to 2nd Surgeries Payment for Surgery Rate of 2nd Surgery Average Current Payment $24,000 4% $24,960 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 149 Let’s Assume Surgery Is Currently Profitable Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost (5% Margin) Provider Margin $24,000 4% $24,960 $23,712 $1,248 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 150 What Happens if Quality is Improved? Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost (5% Margin) Provider Margin $24,000 4% $24,960 $23,712 $1,248 $24,000 3% $24,000 2% $24,000 1% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 151 Spending and Costs Will Decrease Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 3% $24,720 $23,484 -1% $24,000 2% $24,480 $23,256 -2% $24,000 1% $24,240 $23,028 -3% (5% Margin) Payer Change Provider Margin Provider Change $1,248 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 152 But Provider Margins Will Also Decrease With Fewer Surgeries Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 3% $24,720 $23,484 -1% $1,236 -1% $24,000 2% $24,480 $23,256 -2% $1,224 -2% $24,000 1% $24,240 $23,028 -3% $1,212 -3% (5% Margin) Payer Change Provider Margin Provider Change $1,248 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 153 Result is a Win-Lose Scenario: Better Quality = Lower Margins Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 3% $24,720 $23,484 -1% $1,236 -1% $24,000 2% $24,480 $23,256 -2% $1,224 -2% $24,000 1% $24,240 $23,028 -3% $1,212 -3% Better Quality = (5% Margin) Payer Change Provider Margin Provider Change $1,248 Win for Payer + Loss for Provider © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 154 Result is a Win-Lose Scenario: Better Quality = Lower Margins Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 3% $24,720 $23,484 (5% Margin) Payer Change Provider Margin Provider Change $1,248 IS -1% $1,236 -1% $24,000 2% $24,480 $23,256 -2% $1,224 -2% THERE $24,000 1% $24,240 $23,028 -3% $1,212 -3% A BETTER Better Quality = Win for Payer + Loss for Provider WAY? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 155 Starting With Current Payment and Complication Rates…. Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 (5% Margin) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 156 If You Want to Offer a Warranty, How Much Should You Charge?. Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 (5% Margin) Price With Warranty $? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 157 Starting Point for Warranty Price: Actual Current Average Payment Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 (5% Margin) Price With Warranty $24,960 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 158 What Good Does It Do To Charge What’s Being Paid Now? Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change $1,248 $24,960 $1,248 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 159 Warranty Pricing Gives Financial Incentive to Improve Quality Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 $24,960 $24,000 3% $24,720 $23,484 $24,960 Reducing Adverse Events… (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change $1,248 ...w/o ...Reduces Reducing Costs... Payment... $1,248 -0.0% $1,476 +18% …Improves The Bottom Line © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 160 Price to Payer Can Be Reduced Without Harming Provider Margins Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 $24,960 $24,000 3% $24,720 $23,484 $24,960 -0.0% $1,476 +18% $24,000 3% $24,720 $23,484 $24,800 -0.6% $1,316 +5% Higher Quality (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change $1,248 Enables Lower Prices $1,248 Still With Better Margin © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 161 A Virtuous Cycle of Quality Improvement & Cost Reduction Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 $24,960 $24,000 3% $24,720 $23,484 $24,960 -0.0% $1,476 +18% $24,000 3% $24,720 $23,484 $24,800 -0.6% $1,316 +5% $24,000 2% $24,480 $23,256 $24,800 -0.6% $1,544 +24% Reducing Adverse Events… (5% Margin) ...Reduces Costs... Price With Warranty Payer Change Provider Margin Provider Change $1,248 $1,248 …Improves The Bottom Line © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 162 Quality and Financial Incentives Are Now (Finally) Aligned Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 $24,960 $24,000 3% $24,720 $23,484 $24,960 -0.0% $1,476 +18% $24,000 3% $24,720 $23,484 $24,800 -0.6% $1,316 +5% $24,000 2% $24,480 $23,256 $24,800 -0.6% $1,544 +24% $24,000 2% $24,480 $23,256 $24,570 -1.6% $1,314 +5% $24,000 1% $24,240 $23,028 $24,570 -1.6% $1,542 +24% Better Quality (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change $1,248 Allows Lower Prices $1,248 Improves Margins © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 163 Win-Win-Win Through Appropriate Payment & Pricing Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost $24,000 4% $24,960 $23,712 $24,000 4% $24,960 $23,712 $24,960 $24,000 3% $24,720 $23,484 $24,960 -0.0% $1,476 +18% $24,000 3% $24,720 $23,484 $24,800 -0.6% $1,316 +5% $24,000 2% $24,480 $23,256 $24,800 -0.6% $1,544 +24% $24,000 2% $24,480 $23,256 $24,570 -1.6% $1,314 +5% $24,000 1% $24,240 $23,028 $24,570 -1.6% $1,542 +24% (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change $1,248 $1,248 Quality is Better... ...Spending is Lower... ...Providers Are More Profitable © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 164 Different Warranty Prices for Cases With Different Risks Payment for Surgery Rate of 2nd Surgery Average Current Payment Average Total Cost (5% Margin) Price With Warranty Payer Change Provider Margin Provider Change HIGH RISK CASES $24,000 6% $25,440 $24,168 $24,000 4% $24,960 $23,712 $1,272 $25,200 -1% $1,488 +17% LOW RISK CASES $24,000 2% $24,480 $23,256 $24,000 0% $24,000 $22,800 $1,314 $24,200 -1% $1,400 +7% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 165 A Critical Element is Shared, Trusted Data • Physicians and Hospitals need to know the current utilization and costs for their patients to determine whether a bundled/warrantied payment amount will cover the costs of delivering effective care to the patients • Purchasers and Payers need to know the current utilization and costs for their employees/members to determine whether the bundled/warrantied payment amount is a better deal than they have today • Both sets of data have to match in order for providers and payers to agree on the new approach! © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 166 CMS Is Pursuing Bundles & Warranties in Medicare • Model 1 (Inpatient Gainsharing, No Warranty) – Hospitals can share savings with physicians – No actual change in the way Medicare payments are made • Model 2 (Virtual Full Episode Bundle + Warranty) – Budget for Hospital+Physician+Post-Acute+Readmissions – Medicare pays bonus if actual cost < budget – Providers repay Medicare if actual cost > budget • Model 3 (Virtual Post-Acute Bundle + Warranty) – Budget for Post-Acute Care+Physicians+Readmissions – Bonuses/penalties paid based on actual cost vs. budget • Model 4 (Prospective Inpatient Bundle + Warranty) – Single Hospital + Physician payment for inpatient care & readmissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 167 But Bundled Payments Don’t Help If You Want Fewer Procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 168 Significant Potential Savings From Lower Cost Procedures & Settings • Maternity Care – Vaginal delivery instead of C-Section – Term delivery instead of early elective delivery – Delivery in birth center instead of hospital • Back Pain – Less radical surgery – Physical therapy instead of surgery • Chest Pain – Non-invasive imaging instead of invasive imaging – Medical management instead of invasive treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 169 Significant Potential Savings From Lower Cost Procedures & Settings • Maternity Care – Vaginal delivery instead of C-Section – Term delivery instead of early elective delivery – Delivery in birth center instead of hospital • • Savings = Back Pain Lower – Less radical surgery – Physical therapy instead of surgery Revenues for Chest Pain – Non-invasive imaging instead of invasive imaging Specialists and – Medical management instead of invasive treatment Hospitals © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 170 Alternative Payment Models Allow Win-Win-Win Approaches BUILDING BLOCKS HOW IT WORKS Single payment to ALL Bundled providers involved in Payment delivering ALL of the care the patient needs Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications HOW PHYSICIANS AND HOSPITALS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for physicians and hospitals with low rates of infections and complications Medicare or health plan no longer pays more for high rates of infections or complications Condition- Payment based on the No loss of payment patient’s condition, for physicians and Based rather than on the hospitals using fewer Payment procedure used tests and procedures Medicare or health plan no longer pays more for unnecessary procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 171 Example: Reducing Avoidable Procedures TODAY $/Patient # Pts Total $ Physician Svcs Evaluations $160 300 $48,000 Procedures $2,000 200 $400,000 Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 200 $4,400,000 300 $4,848,000 Optional Procedure for a Condition • Physician evaluates all patients • Physician performs procedure on 2/3 of evaluated patients • Up to 10% of procedures may be avoidable through patient choice or alternative treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 172 Typical Health Plan Approach: Prior Auth/Utilization Controls TODAY $/Patient # Pts w/ UTILIZATION CTRL Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $160 300 $48,000 Procedures $2,000 200 $400,000 $2,000 180 $360,000 Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 200 $4,400,000 300 $4,848,000 $408,000 $22,000 180 $3,960,000 300 $4,368,000 -10% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 173 Under FFS, Payer Wins, Physicians and Hospitals Lose TODAY $/Patient # Pts w/ UTILIZATION CTRL Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $160 300 $48,000 Procedures $2,000 200 $400,000 $2,000 180 $360,000 Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 200 $4,400,000 300 $4,848,000 $22,000 $408,000 -9% 180 $3,960,000 -10% 300 $4,368,000 -10% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 174 Is There a Better Way? TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 ? ? ? Procedures $2,000 200 $400,000 ? ? ? Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 ? ? ? ? 200 $4,400,000 ? ? ? 300 $4,848,000 ? ? ? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 175 A Better Way: Pay Physicians Differently TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 Hospital Pmt Total Pmt/Cost $22,000 $477,000 200 $4,400,000 300 $4,848,000 Better Payment for Condition Management • Physician paid adequately to engage in shared decision making process with patients • Physician paid adequately for procedures without needing to increase volume of procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 176 Physicians Could Be Paid More While Still Reducing Total $ TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 200 $4,400,000 300 $4,848,000 $22,000 $477,000 +6% 180 $3,960,000 -10% 300 $4,437,000 -8.5% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 177 Do Hospitals Have to Lose In Order for Physicians To Win? TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal Hospital Pmt $448,000 $22,000 Total Pmt/Cost 200 $4,400,000 300 $4,848,000 $22,000 $477,000 +6% 180 $3,960,000 -10% 300 $4,437,000 -8.5% Physician Wins Hospital Loses Payer Wins © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 178 What Should Matter to Hospitals is Margin, Not Revenues (Volume) TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal Hospital Pmt $448,000 $22,000 Total Pmt/Cost 200 $4,400,000 300 $4,848,000 $22,000 $477,000 +6% 180 $3,960,000 -10% 300 $4,437,000 -8.5% Revenue Loss But What About Margin?? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 179 We Need to Understand the Hospital’s Cost Structure TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal Hospital Pmt Total Pmt/Cost $448,000 $22,000 200 $4,400,000 300 $4,848,000 $22,000 $477,000 +6% 180 $3,960,000 -10% 300 $4,437,000 -8.5% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 180 Savings for Both Payer and Hospital Come From Variable Costs TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% Hospital Pmt Fixed Costs $13,200 60% $2,640,000 Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $220,000 200 $4,400,000 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 181 Now, if the Number of Procedures is Reduced… TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% Hospital Pmt Fixed Costs $13,200 60% $2,640,000 Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $220,000 200 $4,400,000 180 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 182 …Fixed Costs Will Remain the Same (in the Short Run)… TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $220,000 200 $4,400,000 180 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 183 …Variable Costs Will Go Down in Proportion to Procedures… TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 $220,000 200 $4,400,000 180 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 184 …And Even With a Higher Margin for the Hospital… TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $233,200 +6% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 $220,000 200 $4,400,000 180 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 185 …The Hospital Can Do Better With Less Total Revenue TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% 200 $4,400,000 180 $4,259,200 -3% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 300 $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 186 …And The Payer Still Saves Money TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% 200 $4,400,000 180 $4,259,200 -3% 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 187 I.e., Win-Win-Win for Physician, Hospital, and Payer TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% 200 $4,400,000 180 $4,259,200 -3% 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs $13,200 60% $2,640,000 Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% Physician Wins Hospital Wins Payer Wins $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 188 If The Physician Can Reduce the Hospital’s Costs Per Procedure…. TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg $1,260,000 -18% Physician Svcs Evaluations $160 300 $48,000 Procedures $2,000 200 $400,000 Subtotal $448,000 Hospital Pmt Fixed Costs $13,200 60% $2,640,000 Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,000 $220,000 200 $4,400,000 180 300 $4,848,000 300 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 189 Everyone Can Win Even More TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,250 180 $405,000 Subtotal $448,000 $495,000 +10% $13,200 60% $2,640,000 $2,640,000 0% $1,260,000 -18% $220,000 $245,000 +11% 200 $4,400,000 180 $4,145,000 -6% 300 $4,848,000 300 $4,640,000 -4% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 190 What Payment Model Supports This Win-Win-Win Approach? TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% 200 $4,400,000 180 $4,259,200 -3% 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 191 Renegotiating Individual Fees is Impractical TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $233,200 +6% 180 $4,259,200 -3% 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost $22,000 5% $7,700 $220,000 200 $4,400,000 300 $4,848,000 $23,662 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 192 Pay Based on the Patient’s Condition, Not on the Procedure TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% $22,000 200 $4,400,000 180 $4,259,200 -3% $16,160 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 193 Plan to Offer Care of the Condition at a Lower Cost Per Patient TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% $22,000 200 $4,400,000 180 $4,259,200 -3% $16,160 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $7,700 $15,787 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 194 Use the Payment as a Budget to Redesign Care… TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% $22,000 200 $4,400,000 180 $4,259,200 -3% $16,160 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $7,700 $15,787 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 195 …And Let Physicians & Hospitals Decide How They Should Be Paid TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% $22,000 200 $4,400,000 180 $4,259,200 -3% $16,160 300 $4,848,000 300 $4,736,200 -2% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $7,700 $15,787 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 196 Would “Shared Savings” Achieve the Same Thing? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 197 Same Example As Before… Year 0 # Patients $/Patient Physician Svcs Evaluations $48,000 300 $160 Procedures $400,000 200 $2,000 Subtotal $448,000 Hospital Pmt Procedures $4,400,000 Subtotal $4,400,000 Total Pmt/Cost 200 $22,000 Optional Procedure for a Condition • Physician evaluates all patients • Physician performs procedure on 2/3 of evaluated patients • Up to 10% of procedures may be avoidable through patient choice or alternative treatment $4,848,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 198 Year 1: Physicians & Hospitals Both Lose With Fewer Procedures) Year 0 Year 1 Chg Physician Svcs Evaluations $48,000 $48,000 Procedures $400,000 $360,000 $0 Subtotal $448,000 $408,000 -9% Hospital Pmt Procedures Reduce Procs by 10% Year 1: Lower Revenue for Docs & Hospital $4,400,000 $3,960,000 $0 Subtotal Total Pmt/Cost Savings $4,400,000 $3,960,000 -10% $4,848,000 $4,368,000 -10% $480,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 199 Year 2: Losses Are Lower If Shared Savings Are Paid…(No) Year 0 Year 1 Chg Year 2 Chg Physician Svcs Evaluations $48,000 $48,000 $48,000 Procedures $400,000 $360,000 $360,000 $0 $40,000 $408,000 -9% $448,000 Shared Savings Subtotal $448,000 0% Hospital Pmt Procedures Shared Savings Subtotal Total Pmt/Cost Savings $4,400,000 $3,960,000 $3,960,000 $0 $200,000 $4,400,000 $3,960,000 -10% $4,160,000 -5% $4,848,000 $4,368,000 -10% $4,608,000 -5% $480,000 $240,000 Reduce Procs by 10% Year 1: Lower Revenue for Docs & Hospital Year 2: Shared Savings Offsets Some Losses © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 200 …But Physicians and Hospitals Still Have Net 2-Year Losses Year 0 Year 1 Chg Year 2 Chg Cumulative Physician Svcs Evaluations $48,000 $48,000 $48,000 Procedures $400,000 $360,000 $360,000 $0 $40,000 $408,000 -9% $448,000 Shared Savings Subtotal $448,000 0% -$40,000 -4% Hospital Pmt Procedures Shared Savings Subtotal $4,400,000 $3,960,000 $3,960,000 $0 $200,000 $4,400,000 $3,960,000 -10% $4,160,000 -5% -$680,000 -8% Total Pmt/Cost Savings $4,848,000 $4,368,000 -10% $4,608,000 $480,000 $240,000 -5% $720,000 -7% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 201 It’s Even Worse Than That… • There is no shared savings payment at all if a minimum total savings level is not reached • If there is a shared savings payment, it’s reduced if quality thresholds aren’t met, even if the quality measures have nothing to do with where savings occurred • The shared savings payment ends at the end of the 3-year contract period, even if utilization remains lower, and the payer keeps 100% of the savings in future years © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 202 So Why Do Payers Like The Shared Savings Model So Much?? It’s easy for them to implement: • No changes in underlying fee for service payment and no costs to change claims payment system • Additional payments only made if savings are achieved • The payer sets the rules as to how “savings” are calculated • Shared savings payments are made well after savings are achieved, helping the payers’ cash flow • All of the savings goes back to the payer after the end of the shared savings contract © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 203 Condition-Based Payment Puts the Hospital+Physicians in Control TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 60% $2,640,000 $2,640,000 0% $1,386,000 -10% $220,000 $233,200 +6% $22,000 200 $4,400,000 180 $4,259,200 -3% $16,293 300 $4,888,000 300 $4,267,000 -13% Hospital Pmt Fixed Costs Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $7,700 $14,223 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 204 Total Hospital Margins Depend on High-Margin Services Profit Loss Profit Profit Loss Loss © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 205 Starting With the Earlier Example TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% Hospital Pmt Fixed Costs $13,200 60% $2,640,000 Variable Costs $7,700 35% $1,540,000 Margin $1,100 Subtotal Total Pmt/Cost 5% $220,000 $22,000 200 $4,400,000 $16,293 300 $4,888,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 206 What if This is a VERY High Margin Procedure for the Hospital? TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% Hospital Pmt Fixed Costs $13,200 44% $2,640,000 Variable Costs $7,700 26% $1,540,000 Margin $9,100 30% $1,820,000 Subtotal Total Pmt/Cost $30,000 200 $6,000,000 300 $6,448,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 207 Cover Fixed Costs, Reduce Variable Costs, and Preserve/Improve Margin TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $13,200 44% $2,640,000 $2,640,000 0% $1,386,000 -10% $1,838,200 +1% 200 $6,000,000 180 $5,864,200 -2.3% 300 $6,448,000 300 $6,341,200 -1.7% Hospital Pmt Fixed Costs Variable Costs $7,700 26% $1,540,000 Margin $9,100 30% $1,820,000 Subtotal Total Pmt/Cost $30,000 $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 208 Reducing Procedures and Cost Per Procedure Can Be a Win-Win-Win TODAY $/Patient # Pts TOMORROW Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $160 300 $48,000 $300 300 $90,000 Procedures $2,000 200 $400,000 $2,150 180 $387,000 Subtotal $448,000 $477,000 +6% $2,640,000 0% $1,386,000 -10% $1,838,200 +1% 200 $6,000,000 180 $5,864,200 -2.3% 300 $6,448,000 300 $6,341,200 -1.7% Hospital Pmt Fixed Costs $13,200 44% $2,640,000 Variable Costs $7,700 26% $1,540,000 Margin $9,100 30% $1,820,000 Subtotal Total Pmt/Cost $30,000 Physician Wins Hospital Wins Payer Wins $7,700 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 209 Opportunities for Reducing Spending Exist in Every Specialty Opportunities to Improve Care and Reduce Cost Cardiology Orthopedic Surgery Psychiatry OB/GYN Barriers in Current Payment System Solutions via Accountable Payment Models • Use less invasive and expensive procedures when appropriate • Payment is based on which procedure is used, not the outcome for the patient • Reduce infections and complications • Use less expensive post-acute care following surgery • Reduce ER visits and admissions for patients with depression and chronic disease • No flexibility to increase inpatient services to reduce complications & post-acute care • No payment for phone consults with PCPs • No payment for RN care managers • Joint conditionbased payment to PCP and psychiatrist • Reduce use of elective C-sections • Reduce early deliveries and use of NICU • Similar/lower payment for vaginal deliveries • Condition-based payment for total cost of delivery in low-risk pregnancy • Condition-based payment covering CABG, PCI, or medication management • Episode payment for hospital and post-acute care costs with warranty © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 210 Examples from Other Specialties Opportunities to Improve Care and Reduce Cost Neurology Gastroenterology Oncology Radiology • Avoid unnecessary hospitalizations for epilepsy patients • Reduce strokes and heart attacks after TIA • Reduce unnecessary colonoscopies and colon cancer • Reduce ER/admits for inflammatory bowel d. • Reduce ER visits and admissions for dehydration • Reduce anti-emetic drug costs • Reduce use of high-cost imaging • Improve diagnostic speed & accuracy Barriers in Current Payment System • No flexibility to spend more on preventive care • No payment to coordinate w/ cardio • No flexibility to focus extra resources on highest-risk patients • No flexibility to spend more on care mgt • No flexibility to spend more on preventive care • Payment based on office visits, not outcomes • Low payment for reading images & penalty for 2x • Inability to change inapprop. orders Solutions via Accountable Payment Models • Condition-based payment for epilepsy • Episode or conditionbased payment for TIA • Population-based payment for colon cancer screening • Condition-based pmt for IBD • Condition-based payment including non-oncolytic Rx and ED/hospital utilization • Global payment for imaging costs • Partnership in condition-based payments © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 211 Should Providers Fear the Risks of Accountable Payment Models? Risks Under Payment Reform • Will the bundled payment be adequate to cover the services patients need? • Will risk adjustment be adequate to control for differences in need? •How will you control the costs of other providers involved in the care in the bundled payment? • What portion of payments will be withheld based on quality measures? • Will you have enough patients to cover the costs of managing the new payment? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 212 It’s Not More Risk Than Today, It’s Just Different Risk Risks Under FFS Risks Under Payment Reform •Will fee levels from payers be adequate to cover the costs of delivering services? •What utilization controls will payers impose on your services? •What “value-based” reductions will be made in your payments based on “efficiency” measures? •What “value-based” reductions will be made in your fees based on quality measures? •Will you have enough patients to cover your practice expenses? • Will the bundled payment be adequate to cover the services patients need? • Will risk adjustment be adequate to control for differences in need? •How will you control the costs of other providers involved in the care in the bundled payment? • What portion of payments will be withheld based on quality measures? • Will you have enough patients to cover the costs of managing the new payment? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 213 Protections For Providers Against Taking Inappropriate Risk • Risk Adjustment: The payment rates to the provider would be adjusted based on objective characteristics of the patient and treatment that would be expected to result in the need for more services or increase the risk of complications. • Outlier Payment or Individual Stop Loss Insurance: The payment to the provider from the payer would be increased if spending on an individual patient exceeds a pre-defined threshold. An alternative would be for the provider to purchase individual stop loss insurance (sometimes referred to as reinsurance) and include the cost of the insurance in the payment bundle. • Risk Corridors or Aggregate Stop Loss Insurance: The payment to the provider would be increased if spending on all patients exceeds a pre-defined percentage above the payments. An alternative would be for the provider to purchase aggregate stop loss insurance and include the cost of the insurance in the payment bundle. • Adjustment for External Price Changes: The payment to the provider would be adjusted for changes in the prices of drugs or services from other providers that are beyond the control of the provider accepting the payment. • Excluded Services: Services the provider does not deliver, or order, or otherwise have the ability to influence would not be included as part of accountability measures in the payment system. © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 214 How Does This All Fit Into ACOs? PATIENTS Heart Disease Diabetes Back Pain Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 215 Each Patient Should Choose & Use a Primary Care Practice… PATIENTS Heart Disease Diabetes Primary Care Practice Back Pain Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 216 …Which Takes Accountability for What PCPs Can Control/Influence MEDICARE/HEALTH PLAN PATIENTS Heart Disease Diabetes Back Pain Accountable Medical Home Primary Care Practice Accountability for: • Avoidable ER Visits • Avoidable Hospitalizations • Unnecessary Tests • Unnecessary Referrals Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 217 …With a Medical Neighborhood to Consult With on Complex Cases MEDICARE/HEALTH PLAN PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice Accountability for: •Unnecessary Tests •Unnecessary Referrals •Co-Managed Outcomes Back Pain Pregnancy Endocrinology, Cardiology, Urogynecology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 218 ..And Specialists Accountable for the Conditions They Manage MEDICARE/HEALTH PLAN for: Accountability •Unnecessary Tests •Unnecessary Procedures •Infections, Complications PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice Cardiovasc. Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Condition Pmt Back Pain Pregnancy Endocrinology, Cardiology, Urogynecology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 219 That’s Building the ACO from the Bottom Up MEDICARE/HEALTH PLAN Accountable Payment Models PATIENTS Heart Disease Diabetes ACO Accountable Medical Home Primary Care Practice Cardiovasc. Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Condition Pmt Back Pain Pregnancy Endocrinology, Cardiology, Urogynecology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 220 Most ACOs Today Aren’t Truly Reinventing Care MEDICARE/HEALTH PLAN Fee-for-Service Payment Shared Savings Payment ACO Expensive IT Systems PATIENTS Heart Disease Nurse Care Managers Share of Shared Savings Payment?? Diabetes Back Pain Pregnancy Primary Care Psych., Neuro Cardiology Card. Surg. Neurosurg. OB/GYN © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 221 It Hasn’t Been Working Too Well in Medicare So Far • Of the 109 Track 1 (Upside Only) ACOs that started in 2012: – 57 (52%) Track 1 ACOs did not achieve savings in 2013 – 25 (23%) Track 1 ACOs achieved savings, but not enough to receive shared savings payments – 27 (25%) Track 1 ACOs received shared savings payments • Of the 5 Track 2 (Downside Risk) ACOs that started in 2012: – 2 (33%) Track 2 ACOs received shared savings payments – 3 (67%) Track 2 ACOs had to repay a share of losses to CMS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 222 A True ACO Can Take a Global Payment And Make It Work MEDICARE/HEALTH PLAN Risk-Adjusted Global Payment PATIENTS Heart Disease Diabetes ACO Accountable Medical Home Primary Care Practice Cardiovasc. Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Condition Pmt Back Pain Pregnancy Endocrinology, Cardiology, Urogynecology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 223 Example: BCBS MA Alternative Quality Contract • Single payment for all costs of care for a population of patients – – – – Adjusted up/down annually based on severity of patient conditions Initial payment set based on past expenditures, not arbitrary estimates Provides flexibility to pay for new/different services Bonus paid for high quality care • Five-year contract – Savings for payer achieved by controlling increases in costs – Allows provider to reap returns on investment in preventive care, infrastructure • Broad participation – 14 physician groups/health systems participating with over 400,000 patients, including one primary care IPA with 72 physicians • Better care at lower cost – Higher ambulatory care quality than non-AQC practices, better patient outcomes, lower readmission rates and ER utilization, lower costs http://www.bluecrossma.com/visitor/about-us/making-quality-health-care-affordable.html © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 224 You Don’t Need a Big Health System to Manage Global Payment • Independent PCPs & Specialists Managing Global Payments – Northwest Physicians Network (NPN) in Tacoma, WA is an IPA with 109 PCPs and 345 specialists in 165 practices (average size: 2.4 MDs/practice). NPN accepts full or partial risk capitation contracts, operates its own Medicare Advantage plan, and does third party administration for self-insured businesses. www.npnwa.net – North Texas Specialty Physicians, a 600 physician multi-specialty IPA in Fort Worth, set up its own Medicare Advantage PPO plan and uses revenues from the health plan and capitation contracts to pay its PCPs 250% of Medicare rates and provides high quality, coordinated care to patients. www.ntsp.com • Joint Contracting by MDs & Hospitals for Global Payments – The Mount Auburn Cambridge IPA (MACIPA) and Mount Auburn Hospital jointly contract with three major Boston-area health plans for full-risk capitation. The IPA is independent of the hospital; they coordinate care with each other without any formal legal structure. www.macipa.com © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 225 It’s Not Necessary to Control Total Spending All at Once Spending Per Patient TODAY NOTE: Graph Is not drawn to scale Total Spending for a Group of Patients Total Spending for a Group of Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 226 Spending Per Patient Transition to Lower Costs Over A Multi-Year Period NOTE: Graph Is not drawn to scale TODAY YEAR 1 Total Spending for a Group of Patients Total Spending for a Group of Patients YEAR 2 Total Spending for a Group of Patients YEAR 3 Total Spending for a Group of Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 227 1. Look at Patients By Condition, Not Procedure or Service TODAY YEAR 1 YEAR 2 YEAR 3 Spending Per Patient Other Bones/Joints Cancer Maternity Chronic Diseases NOTE: Graph Is not drawn to scale © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 228 2. Identify Avoidable Services and Spending TODAY YEAR 1 YEAR 2 YEAR 3 Avoidable $ Spending Per Patient Other Avoidable $ Bones/Joints Avoidable $ Cancer Avoidable $ Maternity Avoidable $ Chronic Diseases NOTE: Graph Is not drawn to scale © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 229 3. Start With High-Opportunity Conditions and Low-Hanging Fruit TODAY YEAR 1 YEAR 2 YEAR 3 Spending Per Patient Avoidable $ Other Avoidable $ Avoidable $ Other Bones/Joints Avoidable $ Avoidable $ Bones/Joints Cancer Cancer Avoidable $ Maternity Avoidable $ Chronic Diseases NOTE: Graph Is not drawn to scale Avoidable $ Avoidable $ Maternity Avoidable $ Chronic Diseases © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 230 Redesign More Types of Care and Reduce More Costs Over Time TODAY YEAR 1 YEAR 2 YEAR 3 Spending Per Patient Avoidable $ Other Avoidable $ Avoidable $ Other Bones/Joints Avoidable $ Avoidable $ Bones/Joints Avoidable $ Avoidable $ Bones/Joints Cancer Avoidable $ Avoidable $ Cancer Cancer Avoidable $ Maternity Avoidable $ Chronic Diseases NOTE: Graph Is not drawn to scale Maternity Avoidable $ Other Avoidable $ Maternity Avoidable $ Avoidable $ Chronic Diseases Chronic Diseases © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 231 Achieve Bigger Reductions in A More Feasible Way TODAY YEAR 1 YEAR 2 YEAR 3 Spending Per Patient Avoidable $ Other Avoidable $ Avoidable $ Other Bones/Joints Avoidable $ Avoidable $ Cancer Avoidable $ Chronic Diseases NOTE: Graph Is not drawn to scale Avoidable $ Bones/Joints Other Avoidable $ Other Avoidable $ Bones/Joints Cancer Avoidable $ Avoidable $ Cancer Cancer Avoidable $ Avoidable $ Maternity Maternity Avoidable $ Avoidable $ Avoidable $ Chronic Diseases Chronic Diseases Chronic Diseases Avoidable $ Maternity Avoidable $ Maternity Avoidable $ Bones/Joints Avoidable $ © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 232 What’s the Patient’s Role and Accountability? Payment System Patient Provider Ability and Incentives to: • Keep patients well • Avoid unneeded services • Deliver services efficiently • Coordinate services with other providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 233 Benefit Design Changes Are Also Critical to Success Ability and Incentives to: • Improve health • Take prescribed medications • Allow a provider to coordinate care • Choose the highest-value providers and services Benefit Design Payment System Patient Provider Ability and Incentives to: • Keep patients well • Avoid unneeded services • Deliver services efficiently • Coordinate services with other providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 234 Barriers In Current Benefit Designs • Co-pays, co-insurance, and high deductibles discourage or prevent patients from using primary care, preventive treatments, and chronic disease maintenance medications © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 235 Example: No Coordination of Pharmacy & Medical Benefits Single-minded focus on reducing costs here... Pharmacy Benefits Drug Costs • High copays for brand-names when no generic exists • Doughnut holes & deductibles ...often results in higher spending on hospitalizations Medical Benefits Hospital Costs Physician Costs Other Services Principal treatment for most chronic diseases involves regular use of maintenance medication © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 236 Barriers In Current Benefit Designs • Co-pays, co-insurance, and high deductibles discourage or prevent patients from using primary care, preventive treatments, and chronic disease maintenance medications • Co-pays, co-insurance, and high deductibles provide little or no incentive for patients to choose the highest-value providers for expensive services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 237 Airfare Choices from Boston to Cleveland Boston Cleveland ? USAirways 1-Stop Coach $622 United Non-Stop Coach $1,107 United Non-Stop First Class $1,355 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 238 What If We Paid for Travel the Way We Pay for Healthcare? Boston Cleveland ? Consumer Share of Travel Cost USAirways 1-Stop Coach $622 United Non-Stop Coach $1,107 United Non-Stop First Class $1,355 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 239 Flat Copayments: First Class Fare Wins Boston Cleveland ? Consumer Share of Travel Cost $100 Copayment: USAirways 1-Stop Coach $622 $100 United Non-Stop Coach $1,107 $100 United Non-Stop First Class $1,355 $100 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 240 Coinsurance: First Class Fare Probably Wins Boston Cleveland ? Consumer Share of Travel Cost $100 Copayment: 10% Coinsurance: USAirways 1-Stop Coach $622 $100 $62 United Non-Stop Coach $1,107 $100 $111 United Non-Stop First Class $1,355 $100 $136 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 241 High Deductible: First Class Fare Wins Boston Cleveland ? Consumer Share of Travel Cost USAirways 1-Stop Coach $622 United Non-Stop Coach $1,107 $100 Copayment: 10% Coinsurance: $100 $62 $100 $111 $500 Deductible: $500 $500 United Non-Stop First Class $1,355 $500 $100 $136 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 242 Price Difference: Lowest Coach Fare Wins Boston Cleveland ? Consumer Share of Travel Cost USAirways 1-Stop Coach $622 United Non-Stop Coach $1,107 United Non-Stop First Class $1,355 $500 $100 Copayment: 10% Coinsurance: $100 $62 $100 $111 $100 $136 $500 Deductible: Lowest Coach Fare: $500 $0 $500 $485 $733 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 243 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost Price #1 $20,000 Price #2 $25,000 Price #3 $30,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 244 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost $1,000 Copayment: 10% Coinsurance w/$2,000 OOP Max: $5,000 Deductible: Price #1 $20,000 Price #2 $25,000 $1,000 $2,000 $1,000 $2,000 $5,000 $5,000 Price #3 $30,000 $5,000 $1,000 $2,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 245 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost $1,000 Copayment: 10% Coinsurance w/$2,000 OOP Max: $5,000 Deductible: Highest-Value: Price #1 $20,000 Price #2 $25,000 Price #3 $30,000 $5,000 $1,000 $2,000 $1,000 $2,000 $1,000 $2,000 $5,000 $0 $5,000 $5,000 $10,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 246 Current Transparency Efforts Are Focused on Procedure Price Payment for Procedure dded Provider 1: $25,000 Provider 2: $23,000 -8% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 247 What Hidden Costs Accompany the Lower Price? Payment for Procedure Payment and Rate of Complications Provider 1: $25,000 $30,000 2% $30,000 10% Provider 2: $23,000 -8% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 248 Total Spending May Be Higher With the “Lower Price” Provider Payment for Procedure Payment and Rate of Complications Average Total Payment $30,000 2% $25,600 $30,000 10% $26,000 Provider 1: $25,000 Provider 2: $23,000 -8% +2% Provider 2 has a lower starting price, but is more expensive when lower quality is factored in © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 249 Bundled/Warrantied Pmts Allow Comparing Apples to Apples Payment for Procedure Payment and Rate of Complications Bundled/ Episode Payment Provider 1: 2% $25,600 10% $26,000 Provider 2: Bundled prices show that Provider 1 is the higher-value provider +2% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 250 Why Is It So Much Cheaper to Fly to Pittsburgh Than Cleveland? Boston Cleveland ? Non-Stop Coach Fare: $1,107 Boston Pittsburgh ? Non-Stop Coach Fare: $188 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 251 Is It The Shorter Distance? Boston Cleveland ? 551 Air Miles Non-Stop Coach Fare: $1,107 Boston Pittsburgh ? 483 Air Miles Non-Stop Coach Fare: $188 Airfares for July 6-7, 2011 as of 6/26/11 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 252 Or Greater Competition? Boston NONCOMPETITIVE MARKET Cleveland ? Choice: United Non-Stop: $1,107 (No other non-stop choice) Boston Pittsburgh ? COMPETITIVE MARKET Airfares for July 6-7, 2011 as of 6/26/11 Choice #1: Delta Non-Stop: $188 Choice #2: JetBlue Non-Stop: $188 Choice #3: USAirways Non-Stop: $238 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 253 Which Is More Likely to Generate True Price Competition? Hospital ACO ONE BIG ACO HOSPITAL MD DO MD DO DO MD DO MD DO MD DO MD MD DO MD DO DO MD DO MD MD DO MD DO DO MD DO MD DO MD DO MD MD DO MD DO DO MD DO MD DO MD DO MD IPA ACO HOSPITAL VS HOSPITAL MD DO MD DO DO MD DO MD MD DO MD DO Physician Group ACO HOSPITAL MD DO MD DO HOSPITAL DO MD DO MD © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 254 This All Sounds Really Hard This All Sounds Really Hard Can’t We Just Keep Doing What We’re Doing Today Until We Retire? The Opportunities to Reduce Costs Without Rationing Are Widely Known Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 257 The Question is: How Will Payers Get The Savings? PAYER ? Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 258 The Payer-Driven Approach to Achieving Savings Managed Fee-for-Service Readmission Penalty PCP P4P High Deductibles Prior Authorization Narrow Networks Tiering on Cost PAYER Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 259 The Provider-Driven Approach to Achieving Savings PAYER Global Pmt/Budget Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Coordinated Care/ Accountable Care Organization Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 260 Very Different Models… Managed Fee-for-Service Readmission Penalty PCP P4P High Deductibles Prior Authorization Narrow Networks Tiering on Cost PAYER Global Pmt/Budget Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Coordinated Care/ Accountable Care Organization Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 261 …And Very Different Impacts on Physicians and Hospitals Managed Fee-for-Service PAYER Global Pmt/Budget 1. Payer defines how care should be redesigned 1. Provider determines how care should be redesigned 2. Payer obtains savings from lower utilization, if any 2. Provider and Payer agree on adequate price for appropriate care that reduces/controls spending 3. Payer decides whether and how much savings to share with providers 3. Providers get to keep any additional savings they create and determine how to use it © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 262 A Different “Triple Aim” • Better Care for Patients – Physicians having the flexibility to design care that matches patient needs • Lower Spending for Payers – Physicians able to use the best combination of services for patients without worrying about which service generates more profits • Financially Viable Physician Practices (and Hospitals) – – – – Physicians paid adequately to deliver high-quality care Physicians able to remain independent if they want to Hospitals paid adequately to cover their standby costs Hospitals able to thrive without acquiring physician practices © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 263 What Can You Do? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 264 What Can You Do? OPTION 1: • Attend conferences, listen to PowerPoint presentations, and deliver or pay for healthcare the same way you always have © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 265 What Can You Do? OPTION 1: • Attend conferences, listen to PowerPoint presentations, and deliver or pay for healthcare the same way you always have OPTION 2: • Embrace the need for controlling healthcare spending and for redesigning the way health care is delivered and paid for • Play a leadership role in helping your organization prepare for, transition to, and succeed in a better and more affordable healthcare system: – – – – Identify ways to improve care and reduce costs Develop the business case for a win-win-win approach Create the systems needed to manage accountable payment models Work collaboratively with other stakeholders – physicians, hospitals, health plans, government, employers, and patients – to ensure win-win-win results • HFMA members are the critical link between better care and win-win-win financial results © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 266 Learn More About Win-Win-Win Payment and Delivery Reform Center for Healthcare Quality and Payment Reform www.PaymentReform.org © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 267 For More Information: Harold D. Miller President and CEO Center for Healthcare Quality and Payment Reform [email protected] (412) 803-3650 www.CHQPR.org www.PaymentReform.org
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