Team Assessment

Esbjerg HSE Conference
Yngve Tvedt Offshore Installation Manager.
Project Manager Compliance and Leadership Program EPN Statoil
Status: Draft
Background
Snøhvit budget overrun
Mongstad Cat.cracker
Statfjord A shaft
Conclusion: Our level of precision varies too much
Ronny Larsen, VP CHSE Statoil
Status: Draft
Challenge: Our level of precision varies too much
Mongstad
cracker
Kollsnes
Condensate leak
Industry lead
Horton
Snøhvit
SFA
gasleak
The purpose of the Management System is to:
Handle risk, increase learning ability and strengthen leadership skills.
The purpose of the Compliance and Ledership Program is to:
Handle risk, increase learning ability and strengthen leadership skills.
Ronny Larsen, VP CHSE Statoil
Status: Draft
4
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Communicator
Team
Assessment
Enable line
How
Planning
Method
Execute
Continuously risk
evaluation
Role model
Coach
Add
Execution
Learn & improve
Evaluation
To be accomplished
Control line
Requirements
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
Our
management system
Our Management System outlines how we manage and
improve our business based on a performance- and valuedriven culture.
Our management system has three main objectives
1. To incorporate our values, and people and
Leadership
leadership principles
in everything we do
2. To ensure we comply with formal external and
internal requirements
Control
3. To drive business performance through high quality
decision making,
fast and precise execution, and
Learning
continuous learning
Commitment and compliance to our management
system is a requirement.
Status: Draft
Compliance in practice
Day-to-day leadership
Work processes
Control
Leadership
+
Learning
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
8
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Communicator
Team
Assessment
Enable line
How
Planning
Method
Execute
Continuously risk
evaluation
Role model
Coach
Add
Execution
Learn & improve
Evaluation
To be accomplished
Control line
Requirements
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
9
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Method
How
Team
Assessment
Add
Enable line
Learn & improve
To be accomplished
To identify and
understand the
risks are the
input to control
the activity
Control line
Requirements
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
10
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Method
How
Team
Assessment
Add
Enable line
Learn & improve
To be accomplished
Requirements
and Method are
the company’s
collective
knowledge
Control line
Requirements
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
11
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Learn & improve
To be accomplished
Method
How
Team
Assessment
Enable line
Requirements
Team
assessment is
the individual’s
and the team’s
knowledge
Control line
Identify risks
Add
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
12
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Learn & improve
To be accomplished
Method
How
Team
Assessment
Enable line
Requirements
To stop and
think when
small changes
occur is critical
to avoid losses
Control line
Identify risks
Add
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
13
Compliance in practice
Day-to-day Leadership
Work processes
Requirements
Learn & improve
To be accomplished
Method
How
Team
Assessment
Add
A Learning
Organization is
looking for
improvements
by evaluating
any activity
Enable line
Identify risks
Control line
Activity
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
A- standard for our performances
-
We create a common understanding of the task
We define the desired outcome and end result
We identify and understand the risks
-
We find the requirements in the Governing system – DocMap and APOS
We show an understanding of the requirements and the intentions behind
-
We find the method in the Governing system
We show an understanding of Statoil’s best method
-
We ensure that the method is satisfactory to control all the risks
We check out if other elements should be considered to control the risks
Execute
-
We execute as planned and continuously evaluate the risks involved
When small changes occur – we stop, think and check the method again
Learn &
Improve
-
When the task is done – we evaluate and transfer learning and experience
Activity
Requirements
Method
Team
Assessment
Status: Draft
”The left side” of the model:
•An action pattern which describes how we plan, execute and evaluate an
activity or job when we are at our best
•The action pattern describes a whole where already known methods and
concepts, as compliance, risk assessment, FJS, ÅSS (Open Safety
Conversation), ”Ta To”, “kameratsjekk”, risk evaluation, EJS, transfer of
experience etc. are incorporated
•The action pattern is called an A- standard because it describes how we
perform when we are at our best (and get the ”A” grade)
Status: Draft
What drives high performance?
Maximum impact on employee Performance
Change in Performance
Performance
weaknesses
Personality
weaknesses
0.0
Emphasize
performance
strengths
Specific
outcomes of
formal review
Focus: Up-front loading
Personality
strengths
Ken Blanchard: Helping People Win at Work
http://www.youtube.com/watch?v=Y0oKtQ29gvc
Status: Draft
Ronny Larsen CHSE
Specific
suggestions
for doing
the job better
Specific
skills and
behaviors
needed in
the future
Long-term
career prospects
Focu: What went wrong?
Source: Corporate Leadership Council
Leadership…
•…is how anyone enables others to plan, execute and evaluate a task in the
best possible way
•”Enabling leadership” is the following:
”Communicate what an A- standard is through words and acts, and then
coach and guide the individual so he or she can accomplish an A. A leader
should never give up before every subordinate have accomplished an A”
Status: Draft
18
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Communicator
Requirements
How
Team
Assessment
Enable line
Method
What I say
Control line
Learn & improve
To be accomplished
What I do
Coach
Add
How I follow
up
Execute
Continuously risk
evaluation
Role model
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
19
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Method
How
Team
Assessment
Add
Enable line
Learn & improve
To be accomplished
Communicate
the A- standard
to the team and
the effects of
acting it
Control line
Requirements
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
20
Compliance in practice
Day-to-day Leadership
Work processes
Activity
Identify risks
Method
How
Team
Assessment
Add
Enable line
Learn & improve
To be accomplished
Act the Astandard on
own tasks and
show this to
the team
Control line
Requirements
Communicator
Role model
Coach
Execute
Continuously risk
evaluation
Interaction
COURAGEOUS • OPEN • HANDS-ON • CARING
Status: Draft
A- standard for our leadership
Communicator
• We communicate the A- standard for our performances to all employees
• We are clear on purpose and goals for the work we do
• We highlight the effects when we deliver according to our standards
– For the individual, team, company and society
• We motivate for focused efforts to reach the desired outcome
• We ensure overview of critical tasks and communicate requirements
• We communicate and execute consequences of not performing up to A- standard
Role Model
• We communicate on all arenas that we live as we speak when we do our work
• We live up to the standard of an ”enabling leadership” of helping others to perform
• We coach and guide our subordinated to make them reflect on their level of
performance in relation to the A- standard of performance
Coach
Status: Draft
• We adjust our coaching to the personal mastery of the individual
• We encourage the individual through positive feedback on the work performed
6
5
4
Program steps
Debrief leader ship
Coach team and
Individuals
Observe team in action
(identify variations)
Inital procedure, :
Day
Day
Day
Day
1:
2:
3:
4:
Observe team, one spesific activity, note devations against defined A-standard
Coach team, one spesific activity, meeting with leader team and fasilitator
Coach team, one spesific activity, meeting with leader team and fasilitator
Coach team, one spesific activity, meeting with leader team and fasilitator
Planned activity training:
Based on risk evaluation, select activities to train all relevant people at Operational
Training Centre
Establish plans for work process training in the period 2010 – 2013
Follow-up through Operationg model: Ambition to Action + People@Statoil
Status: Draft
Ronny Larsen CHSE