TravelUVA/ Concur Search Tips
1. You have the option of searching for air/rail
reservation, car only
, hotel only
, plus car and hotel all in one
, or rail only
.
2. You may search for roundtrip, one way or multi-city flights.
3. You may also search for open-jaw flights. This means flying into one city and out of
another or out of one city and back to another. You will do this using the multi-city
flight option.
4. When choosing your departure and arrival cities you may use airport codes (i.e. CHO
for Charlottesville) if you know them or you may simply begin typing the name of
the city and it will complete the name of similar cities and you can select the correct
city from a drop-down list.
5. When selecting your departure and arrival dates you may use the calendar provided
or type the date using MM/DD/YYYY format.
6. When choosing departure and/ or arrival times you may search by departure or
arrival time. The search defaults to +- 5 hours but you may narrow your search to +2 hours or broaden to +- 12 hours.
7. You may choose to pick up a car at this time.
8. You may choose to search for a hotel.
9. You may choose your class.
10. You may specify a carrier or not.
11. You may select Refundable only air fares. Please keep in mind non-refundable fares
are University best practice.
12. Remember to uncheck the Flights w/no double connections box to see more flight
options, especially when looking at options from smaller airports like CHO and for
international flights.
13. Concur defaults to Shop by Schedule where you can select each segment of the trip
individually. You can choose to Shop by Fares where you will find the lowest fares for
the times you have selected with outbound and return flights “packaged” together.
When shopping by schedule or by fares you may change the sorted by drop down
box on the right side of the screen to have the options sort by different parameters.
14. You may sort by carrier or number of stops by clicking on the carrier name or the
blue number of stops link at the top of the page.
15. It is often (but not always) less expensive to travel roundtrip on the same carrier. In
the event that you need to cancel your ticket, reusing your credit will be easier and
less expensive if your ticket is all on one carrier as well as you may have to pay two
change fees if you have booked on two separate carriers.
16. While shopping use the slide bars on the left side of the page to narrow the search
times.
17. Use filters on the left side of the page.
18. If you decide you want to change your search click Change Search on left side of the
page instead of going all the way back to the home screen.
19. If you do want to go back to the home screen simply click CONCUR in the top left
corner.
If you have any questions along the way please call an online support at
Christopherson Business Travel 888-535-0179 9am -7pm M-F, or you may contact
the Travel and Expense Services Team at [email protected] or 434-924-4212.