Reward and recognition schemes Following feedback from staff we are going to introduce a small number of reward and recognition schemes. 1. Quality Hero We would like to recognise the significant number of staff who everyday do something extra special to improve the quality of service to our patients, their carers, internal or external customers or work colleagues. Who is eligible? The award will be open to any member of staff in the Trust who has been nominated by a working colleague, service user or member of staff in a partner organisation. What are the award criteria? Quality Hero awards will be given for a single action or actions judged by the Executive Team that goes beyond what the organisation could reasonably expect from one of its members of staff. What are the rewards? A £30 gift voucher, enamel Quality Hero Lapel badge and certificate. What is the nomination process? If you wish to nominate a quality hero, you should complete the ‘Quality Hero’ form. Nominations are open continuously. There will be four sets of award announcements each year on a quarterly basis. Nominations should be sent to [email protected] Please complete the form and email it to [email protected] Nominations form for Individual Quality Hero Thank you for nominating one of our colleagues as a Quality Hero. Please complete the below form advising us why they deserve this reward. We also need some contact information so we are able to congratulate them should the nomination be successful. To find out more about the reward please read the accompanying notes. Your name: Are you a patient carer member of staff other Your e-mail address: Who are you nominating? Full name Job title Team Work address E-mail address Telephone number Tell us why you think the action goes above or beyond what would normally be expected or why someone has done a great job. Has this person made a difference to: Safe and effective care Patient experience Cost of delivering care Staff experience Thank you! Please complete the form and email it to [email protected]
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