Small Medium Enterprise My GST
Quick Reference Guide / Getting started
This quick reference guide is to support business customers’ use of the new GST services
in myIR. We also encourage you to watch the videos available on the Inland Revenue
website.
When you log into myIR there is a new ‘My GST’ tab. Under ‘Accounts’ you’ll find your
GST account.
1 How to file your GST return
There are different ways you can file your GST return:
1. If your GST return is due you’ll see an alert like this:
2. Select the blue hyperlink “Return needs to be filed for 31-Jul-2016’ next to the
alert.
3. Or, select the blue hyperlink ‘GST’ to bring up your Account page.
4. You can also select ‘File Return’ under ‘Quick Links’. Then choose a filing period
to file e.g. 31-Mar-2017.
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5. The next screen will ask if you are filing a nil return, select ‘Yes’ if you are, or just
select ‘Next’.
6. If you know your total sales and purchases select ‘Next’ otherwise you can use
the drop down box to change to ‘I know my GST components’.
7. Then select ‘Next’.
8. Enter your amounts, any zero rated supplies and debit adjustments.
question mark icon provides extra information if you need help.
The
9. Select ‘Next’.
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10. Enter your purchases and expenses amount and credit adjustments if required.
11. Select ‘Next’.
12. If you pay provisional tax you’ll need to enter the instalment amount due.
13. Select ‘Next’.
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Note: You can find your provisional tax payment instalment amounts by clicking on the
myIR icon and selecting ‘Transaction Details’ under Income Tax.
14. ‘Review’ your information, and select ‘Next’.
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15. Choose your ‘Payment Method’ and select ‘Next’. If you want to pay by direct
debit then select ‘Yes’.
Note: To pay by credit card select ‘No’ here. We’ll explain the credit card process later.
16. If you want to pay by direct debit enter the bank account details and you have
the option to save this bank account for future direct debits.
17. Complete the payment date and amount you wish to pay, select ‘Next’.
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Note: Attachments e.g. an invoice for a large asset, can be uploaded by selecting the
‘Add’ button. A draft can be saved at any step by selecting ‘Save draft’.
18. Tick the box to make the declaration and click ‘Submit’.
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19. The following screen confirms the person setting up the direct debit has authority
to do so and you should read the Terms and Conditions to ensure the validity of
this process.
20. Click ‘OK’ to accept the terms below.
Note: In most cases, the debit shows up in your bank account the day after you
schedule it for. For example, if a payment is requested in myIR for today, it should
show in the bank account tomorrow, but sometimes it can take an extra day. Likewise
future dated direct debits will also show 1-2 days after the date it is scheduled for,
irrespective of the payment due date or return filing date (which are normally the same).
We’ve recently added some text to the direct debit pages in myIR to advise customers
when they can expect to see their payment debited to their bank account. The payment
is still credited to their account in START on the scheduled payment date even if it takes
1-2 days to show in their bank account.
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Things you need to know about filing GST returns

The declaration box must be ticked before the return can be submitted.

A confirmation message will display to confirm the return has been submitted.

You can print the GST return from the confirmation page.
The printable view looks like this:
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If you make provisional tax payments at the same time as your GST, the following
screen will notify you of the payment including your provisional tax payment.
Note: If you want to pay by credit card select ‘Make payment’ under the ‘Quick Links’
menu and follow the prompts to complete your payment. When paying by credit card a
convenience fee of 1.42% applies.
You can also make payments via internet banking using your IRD number i.e. 123-456789, the tax type i.e. GST and the period date 30 Mar 2017 as your references.
You can print a copy of your GST return from your homepage however a copy is saved in
your history for future reference under ‘Quick Links’ then select ‘Manage payments and
returns’.
Managing draft returns
1. If a return has been started but not submitted, select ‘Edit’ to bring up the GST
return for completion. If required, someone else can pick up the saved return to
check, edit and submit. A draft return will show as ‘Not submitted’.
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Small Medium Enterprise
Quick Reference Guide / Getting started
This quick reference guide is to support business customers’ use of the new GST services
in myIR. We also encourage you to watch the videos available on the Inland Revenue
website.
2 Return and payment status
1. You can check the status of your GST return under ‘Manage my payments and
returns’ once you have filed it through My GST.
2. Under ‘Show’ using the drop down boxes you can filter Balances, Payments and
Returns then using the second drop down box choose your filter i.e. Returns
outstanding, Filed, or Not filed.
3. This screen shows the ‘Status’ of your GST returns i.e. Filed, Not Submitted.
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Small Medium Enterprise
Quick Reference Guide / Getting started
This quick reference guide is to support business customers’ use of the new GST services
in myIR. We also encourage you to watch the videos available on the Inland Revenue
website.
3 Making a payment from your bank account (not inside the
return)
How to make a direct debit payment to Inland Revenue:
1. Access any of the ‘Make a payment’ options.
2. Select your payment option by clicking on the blue hyperlink.
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3. You can complete the bank account details and be given the option of saving the
bank details for future direct debits. Select ‘Yes’ if you want to ‘Save these
payment details for the future’.
4. Complete the payment type, period and payment date and select ‘Yes’.
5. Select ‘Submit’. Note that some banks charge a one-off fee for establishing a
direct debit.
6. If you have already set up a direct debit account it will show here asking if you
would like to use this account (an establishment fee will not apply).
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The following screen confirms the person setting up the direct debit has authority to do
so and you should read the Terms and Conditions to ensure the validity of this process.
21. Click ‘OK’ to accept the terms below.
22. Review and confirm the payment request then click ‘OK’.
Note: You can view the Terms and Conditions by clicking on the blue hyperlink.
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23. It is recommended that you review the information for correctness and the
following screen notifies you how to make any changes if applicable. You can
print a payment confirmation from the ‘Printable View’ option before you select
‘OK’.
Note: The direct debit deduction will show in your account the day after you have
scheduled it for e.g. if a payment is requested in My GST for today, the deduction will
show in the bank account tomorrow. In some cases, it may take an extra day. Check
with your bank if you are unsure.
Future dated direct debits will show 1-2 days after the date it is scheduled for
irrespective of the payment due date or return filing date, which is normally the same.
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Small Medium Enterprise
Quick Reference Guide / Getting started
This quick reference guide is to support business customers’ use of the new GST services
in myIR. We also encourage you to watch the videos available on the Inland Revenue
website.
4 Adding a refund bank account
Refunds for GST are now paid via a bank account. It is recommended you add a bank
account for your GST refunds.
1. From My GST ‘Activity Centre’ select ‘Update refund bank accounts’.
2. Once you’ve read the overview select ‘Next’.
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3. Add your bank account details twice as a confirmation that the bank account
number is correct. Add the name on the account you wish to use and whether it
is a credit union account – Click ‘Yes’ or ‘No’. Select ‘Next.
4. The summary screen shows the name of the bank account and the full bank
account number. When you have checked the details are correct, select ‘Submit’.
Note: The bank account is now saved for future refunds for GST.
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