Services Concession Contract
Procurement Document
CC-04
Tender Document
Concession Contract for the provision of
Taunton Park and Ride Passenger
Transport Service
Ref: DN165858
Deadline for receipt of completed Tender is by
12:00 Monday 26 Sep 2016
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Tender Document
To be completed and returned
Name of Tenderer
Insert organisation name
Responses provided within this document will be evaluated by the Council to assess the Supplier
suitability to be awarded the Services Concession Contract (Award Criteria).
Suppliers should complete each section of the following 9 Schedules.
 Schedule 1 is the Tender Submission Checklist and should be completed to confirm the
content of the Tender submission and list any supporting documentation.
 Schedules 2 – 8 are the Tender Declarations – these are Pass/Fail schedules and form Stage
Two of the Assessment and Evaluation strategy described in the Procedure & Instructions CC01
 Schedules 9 is the Tender for the Service – this contains a number of Scored responses to
Tender Questions and forms Stage Three of the Assessment and Evaluation strategy described
in the Procedure & Instructions CC-01
The Council reserves the right to request further information as necessary to complete a fair
assessment of any responses given. Suppliers may be excluded if any response given is not
satisfactory or if no response is received to a request for further information.
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Schedule 1 – Tender Submission Checklist
Name of Tenderer
Insert organisation name
The Tenderer has submitted the following information with this Tender.
Schedule
Title
1
2
Tender Submission Checklist
Contract for the Provision of
Services – Acceptance Sheet
Form of Tender
Declaration of Direct or
Indirect Interest
Certificate as to Canvassing
Certificate of Confidentiality
Declaration
Certificate of Compliance Insurance
Tender for the Service
3
4
5
6
7
8
9
Mark if
enclosed
N/A
☐
State list of document titles
included with this tender
submission if required
N/A
☐
☐
☐
☐
☐
☐
☐
To be completed and returned
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Schedule 2 – Contract for the provision of the Service
Name of Tenderer
Insert organisation name
Embedded below is the Terms and Conditions of Contract document
P&R Concession
Conditions of Contract v1.0.docx
Contract for the provision of the service
I/We fully accept the terms and conditions as contained in Schedule 2 (P&
Concession Conditions of Contract v1.0)
Mark with X
☐
Signatory
Name
Signature
Date
Please Note: This is a mandatory section, a hard copy of this document with original
signatures may be requested from Suppliers at a later date.
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Schedule 3 – Form of Tender
Name of Tenderer
Insert organisation name
INCORPORATING COLLUSIVE TENDERING CERTIFICATE
To:
Somerset County Council, County Hall, Taunton Somerset TA1 4DY
Having examined the Tender Documents for the performance of the Service, we offer to
carry out the said Service in conformity, without qualification, therewith for the
commercial arrangement as described in this Tender.
Unless and until a formal agreement is prepared and executed, the Tender together with
your written acceptance thereof, shall constitute a binding Contract between us.
We understand you are not bound to accept the lowest Tender or any Tender you may
receive and you will not pay any expenses incurred by us in connection with the
preparation and submission of this Tender.
We certify that this is a bona fide Tender, and that we have not fixed or adjusted the
amount of the Tender by or under or in accordance with any agreement or arrangement
with any other person. We also certify that we have not done and we undertake that we
will not do at any time before the hour and date specified for the return of this Tender any
of the following acts:
Communicating to a person other than the person calling for those Tenders the amount of/
approximate amount of the proposed Tender, except where the disclosure, in confidence,
of the approximate amount of the Tender was necessary to obtain insurance premium
quotations required for the preparation of the Tender; or
Entering into any agreement or arrangement with any other person that he shall refrain
from Tendering or as to the amount of any Tender to be submitted; or
Offering or paying or giving or agreeing to pay or give any sum of money or valuable
consideration directly or indirectly to any person for doing or having done or causing or
having caused to be done in relation to any other Tender or proposed Tender for the said
work any act or thing of the sort described above.
In this certificate, the word "person" includes any persons and any body or association,
corporate or unincorporated; and "any agreement or arrangement" includes any such
transaction, formal or informal, and whether legally binding or not.
Signatory
Name
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Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 4 – Declaration of Direct or Indirect Interest
Name of Tenderer
Insert organisation name
I/We hereby certify that to the best of my/our knowledge and belief, no person or persons
who is a Councillor, Officer, Servant or Agent has any direct or indirect interest in or
connection with the Supplier.
Signatory
Name
Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 5 – Certificate of Canvassing
Name of Tenderer
Insert organisation name
I/We hereby certify that I/We have not and will not canvass or solicit any Member, Officer
or Employee of Somerset in connection with the preparation, submission and evaluation of
this Tender or award or proposed award of the Contract and that to the best of my
knowledge and belief, no person employed by me/us or acting on my/our behalf has done
or will do such an act.
Signatory
Name
Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 6 – Certificate of Confidentiality
Name of Tenderer
Insert organisation name
I/We hereby certify that I/We agree with the Council that I/we shall not at any time divulge
or allow to be divulged to any person any confidential information, relating to information
passed to me/us regarding this project.
I/We also accept that this Tender is supplied to us on condition that it is used in connection
with the preparation of tenders and for no other purpose.
I/We acknowledge that the information contained in the Tender is confidential and we will
not without the Council’s prior written consent copy, reproduce, distribute or pass to any
other party, other than as strictly required by our organisation in order to obtain
appropriate professional advice or for the preparation of our Tender. Where information is
disclosed in such circumstances then we shall only disclose it where an undertaking in the
same terms as this Certificate regarding confidentiality is first obtained in writing from the
receiving party.
Signatory
Name
Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 7 – Declaration
Name of Tenderer
Insert organisation name
Having examined the Concession Document for the performance of the Service, we offer to
carry out the said Service in conformity, without qualification, therewith for the sum/sums
described in this Concession Documents.
I/We agree that the insertion by me/us of any conditions qualifying this Tender or any
unauthorised alteration to any of the Tender documents shall not affect the Contract and
may cause the Tender to be rejected.
I/We agree that this Tender shall remain open to be accepted or not by Somerset County
Council (the Council) and shall not be withdrawn for a period of 6 months from the
deadline for the receipt of Tenders.
Unless and until a formal Contract is prepared and executed, this Tender, together with the
Council’s acceptance thereof in writing, shall constitute a binding Contract between the
two parties.
I/We certify that the details of this Tender have not been communicated to any other
person or adjusted in accordance with any agreement or arrangement with any other
person.
I/We understand that the Council is not bound to accept any Tender you may receive.
I/We certify that this is a bona fide Tender.
Signatory
Name
Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 8 – Certificate of Compliance for Insurance
Name of Tenderer
Insert organisation name
It is hereby certified that the Supplier is insured against any liability loss claim proceedings
and costs whatsoever and whether arising under common law or statute:

in respect of personal injury to or death of any person whomsoever whether
employed by the Supplier or otherwise; and

in respect of any loss or damage whatsoever to any property real or personal
including any property belonging to or in the control of the Supplier; and arising out
of or in the course or caused by the execution of the Contract.
It is further certified that the Supplier has in place, or can commit to obtain prior to
commencement of the contract, the minimum levels of insurance (the Required Insurances
as set out in Schedule 2 – Contract for the Provision of Service):
 Commercial motor insurance providing unlimited cover for personal injury and
death and cover to the value of £5,000,000 for damage to third party property.
 Employer’s (Compulsory) Liability Insurance = with a limit of indemnity of not less
than £5,000,000 in relation to any one claim, act or occurrence or series of claims,
act or occurrences.
 Public Liability Insurance = with a limit of indemnity of not less than £5,000,000 in
relation to any one claim, act or occurrence or series of claims, acts or occurrences.
It is further certified that the policies that meet the requirements set out herein bear
endorsement indemnifying Somerset County Council as Principal.
Signatory
Name
Signature
Date
Please Note: A hard copy of this document with original signatures may be requested from
Suppliers at a later date.
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Schedule 9 – Tender for the Service
Name of Tenderer
Insert organisation name
Instructions
In order to demonstrate how the Service is proposed to be delivered the following
schedule is to be completed and returned with the Tender submission.
Tenders must demonstrate that they meet the minimum requirements of the Specification
to be considered for Award of the Contract.
Tenders that do not meet all of the minimum requirements will fail Stage Three of the
assessment and evaluation process.
Tenders will score more highly where they demonstrate a level of Service that exceeds the
minimum requirements.
Answer all of the questions detailed below in the order in which they appear. Use the
space provided for your response and follow any specific guidance for each question.
The evaluation panel can only make their assessment based on the information provided.
It is essential that you keep to the word count specified within each question and do not
cross-reference answers.
Text exceeding the word count will not be evaluated. Different members of the evaluation
panel may evaluate different questions, therefore it is important all information is provided
under the appropriate heading.
The following scoring system will be applied to the Tender Questions to evaluate
responses.
Table 2 – Scoring Matrix – Tender
Response
Score Definition
No Response
0
Not completed or completely fails to meet the
or failed
requirements.
response
Very Poor
1
Most or all of the requirement/s have not been
met, contains significant shortcomings or
contains inconsistencies.
Poor
2
Some of the requirement/s have not been met
or only met in part.
Good
3
Satisfies the requirement/s in all material
respects.
Demonstrates a good level of economic
advantage to the Council.
Risk
High
Medium-High
Medium
Low-Medium
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Very Good
4
Excellent
5
Satisfies the requirement/s in all material
respects. Exceeds the requirement/s by some
degree.
Demonstrates a very good level of economic
advantage to the Council.
Satisfies the requirements in all material
respects. Exceeds the requirement/s by a
significant degree.
Demonstrates an excellent level of economic
advantage to the Council.
Low
Very Low
Schedule 9 – Tender for the Service
No.
Description
9
9.1
9.2
Weighting
Tender for the Service – General Guidance
Detail your proposal for delivery of the Taunton Park & Ride Passenger
Transport Service as defined in the Specification CC-02.
Demonstrate that the minimum requirements have been met.
N/A
Demonstrate where your Tender exceeds the minimum requirements.
Use sub-headings in your responses in each individual question as detailed
below
Service – Frequency and hours of operation
Describe the Service to be provided under the following headings:
 Monday – Friday Service – detail frequency and include timetable
20%
 Saturday Service – state whether this will be offered, and where
offered detail frequency and include timetable
Maximum 3000 Words
Include Timetables as separate document/s – stating the title of attachments in Schedule 1
Response:
Vehicles
Describe the vehicle/s that will deliver Service.
 Detail the number and type/s of vehicle that will be used to deliver the
Service during off-peak and peak times
 Include specifications for all vehicles
 Detail how you will provide the additional ETMs
20%
 Detail the Information Displays available and the direction wording to
be used.
 Detail your approach to Branding and Livery requirements
 Detail depot location, cleaning and maintenance arrangements
 How will you manage any vehicle down time to ensure the Service can
be maintained
Maximum 3000 Words
Include Specifications as separate document/s if required – stating the title of attachments
in Schedule 1
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Response:
9.3
Fares & Tickets
Describe your approach to the Fares for the Service
 Describe the range of Tickets to be offered.
 Use the included table to detail the required Fares and any additional
Tickets types offered.
 Describe the process for review and adjustment of Fares and Ticket
offerings over the term of the Concession.
Maximum 2000 Words
Response:
Ticket
Required
Adult Day Return
Child Day return
Weekly Ticket
Calendar Monthly Ticket
Annual Ticket
Additional
eg. Shopper Special
eg. Group Ticket (peak)
eg. Flexirider Ticket
9.4
9.5
10%
Price – Description (if Required)
£
£
£
£
£
Staff & Management
 Please provide details of the following:
 What induction, training, certification and development will Staff hold
or receive during the term of the contract.
 Describe the Customer Service experience that will be delivered by Staff
– include metrics that will be used to demonstrate achievement of
performance levels.
 How will the management of Site requirements be delivered – including
opening and closing of Sites and reporting of maintenance, trespass and
issues to the Council.
 Describe how the required Management Information will be provided
to the Council and, if proposed, what additional information will be
provided
 How will the service be regulated to ensure the frequency is maintained
Maximum 2000 Words
Response:
Social Value
Detail areas where your tender promotes the goals of the Public Services
10%
5%
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(Social Value) Act 2012 in the areas of improved Social, Environmental and
Economic benefit, beyond that required in the delivery of the contract
minimum requirements. For reference the Council has a Social Value Policy,
including priority areas for Somerset, that is available at:
http://www.somerset.gov.uk/EasySiteWeb/GatewayLink.aspx?alId=93361
Maximum 1000 Words
Response:
9.6
9.7
Sustainability
 Detail how your proposed Service will remain sustainable through the
term of the Concession.
 What investment will be made to the Service as part of the Tender?
 Include any assumptions and detail your risk management strategy.
Maximum 3000 Words
Response:
Service Improvement & Development
Over the term of the Concession:
 Describe how you will ensure the Service is subject to on-going review
and improvement.
 Describe how you propose to develop the Service to take advantage of
developments within Taunton and the surrounding area.
Maximum 3000 Words
Response:
20%
15%
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