COD REJECTS: HOW CAN THEY
BE RESOLVED?
Tracy J Ward
Financial Aid Director
James Sprunt Community College
 Please
silence your cell phone
 If
you must leave the session early, please do
so as discreetly as possible
SESSION RULES OF ETIQUETTE
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 The
purpose of this presentation is to show how to
resolve COD rejects in Colleague so that the
reconciliation process is much smoother.
 This
information will benefit your Financial Aid Office
when reconciling accounts.
INTRODUCTION
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 The
main topic to be covered today is how to
correct Pell and loan rejects using Colleague.
We will discuss the topics below:
 Colleague
 Common
Rejects
 Correcting
 Best
Reports
Rejects
Practice
AGENDA
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 PCRR
(Pell COD Reject Report)
 Shows
 Can
reject codes and warnings.
choose not to look at warnings.
 Useful
in finding Pell that did not process in COD due
to the record rejecting.
COLLEAGUE REPORTS
 DCRR
(DL COD Reject Report)
 Shows
 Can
reject codes and warnings.
choose not to look at warnings.
 Useful
in finding loans that did not process in COD
due to the record rejecting.
COLLEAGUE REPORTS

CDMR (COD Missing Response Report)

Identifies missing COD responses.

If the student will not update in COD, The document ID in
the report can be used to resend to COD through FRCD
in Colleague.
COLLEAGUE REPORTS
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 DLVR
(Direct Loan Variance Report)
 Shows
the variances between Colleague net
amount and COD net amount.
 Also
has a Y for missing response.
 Helps
find discrepancies.
COLLEAGUE REPORTS
 PRER
(Pell Reconciliation Report)
 Once
you have checked the other
reports, you should request this report
from COD and then run it in
Colleague to find any pell variances
between Colleague and COD.
COLLEAGUE REPORTS

CODE (Exporting COD records)

After you run CODE, be sure to check for
any errors. Common errors are:
 Ability
FMSI
to benefit (ATB)-updated on
 An
official correction transaction has
not yet been received from CPSWaiting on correction, however if
correction is in and you have correct
transaction, you can go into PLCD
and update.
COLLEAGUE REPORTS
COLLEAGUE REPORTS
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
011-No Eligible SSN, DOB, and Last
name combination match found on
CPS for student.

014-Citizenship Status not eligible.

024-Reported CPS transaction number
does not match CPS.
COMMON REJECTS

157-Sum of Subsidized awards exceeds
the subsidized loan limits.

039-Incorrect award amount.

141-Cannot change the Origination Fee
Percent and/or Interest Rebate Percent
on an active loan.

142- Invalid Origination Fee Percent
and/or Interest Rebate Percent on
Award Changes.
COMMON REJECTS

For DOB, SSN issues, check to see if the students
admissions application and the ISIR match. Check
FADU. Run BLIS to link files if needed.

Last name issues, use FCDC in Colleague to match
the files.

Citizenship issues: If you have documentation and
ISIR is correct, you can override the status on FMSI in
Colleague. Students that we think are US Citizens,
may actually be Eligible Non-citizens for FAFSA
purposes and should have the ALIEN ID number on
the FAFSA.
CORRECTING ERRORS IN
COLLEAGUE
 Reported
CPS transaction # does not
match CPS (024). Be sure the transaction
numbers match and then override on
PLCD (pell) or DLAN (loans). Drill down on
the magnifying glass beside the award
to get to these screens.
 Incorrect
award Amount (039). Review
the maximum annual limit for pell and/or
loans. Student could have received aid
at another school or could have been
over awarded in Colleague.
CORRECTING ERRORS IN
COLLEAGUE

141 and 142- Ellucian guide says to cancel
the original award and add the correct
origination percent fees and activation
dates on LAWD (if incorrect) and re award
with the new award code on AIDE.

157-Check to be sure the students subsidized
amount is correct. If so, check the students
year in school in DLAN. If it says 1 and
student is a second year student, update it
to a 2 and send to COD again.
CORRECTING ERRORS IN
COLLEAGUE

It is best practice to run these reports weekly
and correct errors through Colleague.

Reconciliation is much easier if you can
correct the errors throughout the month
versus trying to correct them all at once.

At times, you have to get documentation
from students (DOB, SSN proof, etc.) and
that can take additional processing time.
BEST PRACTICE

Reconciliation is cleaner when rejects can
be corrected in Colleague versus COD.

Assistance with rejects can be found in the
Ellucian Guide
(https://ellucian.okta.com),Using the COD
Interface, or Direct Loans Guide. These can
be found at www.ifap.ed.gov

These guides show the reject codes and will
give you information on correcting the
rejects.
SUMMARY
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Thank You!
Tracy J Ward
[email protected]
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Questions?