ARTÍCULOS INFORMATIVOS
Capítulo1
Absolutely, Positively Operations Research: The Federal Express Story
http://interfaces.journal.informs.org/cgi/reprint/27/2/17
Capítulo2
Planning the Netherlands' Water Resources
http://interfaces.journal.informs.org/cgi/reprint/15/1/3
A Scheduling and Capable-to-Promise Application for Swift & Company
http://interfaces.journal.informs.org/cgi/reprint/36/1/69
Bombardier Flexjet Significantly Improves Its Fractional Aircraft Ownership Operations
http://interfaces.journal.informs.org/cgi/reprint/35/1/49
General Motors Increases Its Production Throughput
http://interfaces.journal.informs.org/cgi/reprint/36/1/6
Philips Electronics Synchronizes Its Supply Chain to End the Bullwhip Effect
http://interfaces.journal.informs.org/cgi/reprint/35/1/37
Pricing Analysis for Merrill Lynch Integrated Choice
http://interfaces.journal.informs.org/cgi/reprint/32/1/5
SLIM: Short Cycle Time and Low Inventory in Manufacturing at Samsung Electronics
http://interfaces.journal.informs.org/cgi/reprint/32/1/61
Interactive Optimization Improves Service and Performance for Yellow Freight System
http://interfaces.journal.informs.org/cgi/reprint/22/1/147
Optimizer: IBM's Multi-Echelon Inventory System for Managing Service Logistics
http://interfaces.journal.informs.org/cgi/reprint/20/1/65
OMEGA: An Improved Gasoline Blending System for Texaco
http://interfaces.journal.informs.org/cgi/reprint/19/1/85
Let the Needles Do the Talking! Evaluating the New Haven Needle Exchange
http://interfaces.journal.informs.org/cgi/reprint/23/1/7
A Break from Tradition for the San Francisco Police: Patrol Officer Scheduling Using an
Optimization-Based Decision Support System
http://interfaces.journal.informs.org/cgi/reprint/19/1/4
Capítulo3
GE Asset Management, Genworth Financial, and GE Insurance Use a Sequential-Linear
Programming Algorithm to Optimize Portfolios
http://interfaces.journal.informs.org/cgi/reprint/35/5/370
Hongkong International Terminals Gains Elastic Capacity Using a Data-Intensive
Decision-Support System
http://interfaces.journal.informs.org/cgi/reprint/35/1/61
Operations Research Advances Cancer Therapies
http://interfaces.journal.informs.org/cgi/reprint/38/1/5
Optimization of the Production Planning and Trade of Lily Flowers at Jan de Wit
Company
http://interfaces.journal.informs.org/cgi/reprint/32/1/35
United Airlines Station Manpower Planning System
http://interfaces.journal.informs.org/cgi/reprint/16/1/39
Raw Material Management at Welch's, Inc.
http://interfaces.journal.informs.org/cgi/reprint/28/5/13
Optimizing Restoration Capacity in the AT&T Network
http://interfaces.journal.informs.org/cgi/reprint/30/1/26
A Solution to Post Crash Debt Entanglements in Kuwait's al-Manakh Stock Market
http://interfaces.journal.informs.org/cgi/reprint/27/1/89
Use of OR Systems in the Chilean Forest Industries
http://interfaces.journal.informs.org/cgi/reprint/29/1/7
Revenue Management Saves National Car Rental
http://interfaces.journal.informs.org/cgi/reprint/27/1/107
IMPReSS: An Automated Production-Planning and Delivery-Quotation System at Harris
Corporation—Semiconductor Sector
http://interfaces.journal.informs.org/cgi/reprint/26/1/6
Managing Consumer Credit Delinquency in the US Economy: A Multi-Billion Dollar
Management Science Application
http://interfaces.journal.informs.org/cgi/reprint/22/1/90
The Traffic-Control System on the Hanshin Expressway
http://interfaces.journal.informs.org/cgi/reprint/25/1/94
A Scheduling and Capable-to-Promise Application for Swift & Company
http://interfaces.journal.informs.org/cgi/reprint/36/1/69
Capítulo4
SLIM: Short Cycle Time and Low Inventory in Manufacturing at Samsung Electronics
http://interfaces.journal.informs.org/cgi/reprint/32/1/61
Capítulo6
Long-Term Forest Ecosystem Planning at Pacific Lumber
http://interfaces.journal.informs.org/cgi/reprint/29/1/90
Capítulo8
Blending OR/MS, Judgment, and GIS: Restructuring P&G's Supply Chain
http://interfaces.journal.informs.org/cgi/reprint/27/1/128
Capítulo9
Menlo Worldwide Forwarding Optimizes Its Network Routing
http://interfaces.journal.informs.org/cgi/reprint/34/1/26
The Canadian Pacific Railway Transforms Operations by Using Models to Develop Its
Operating Plans
http://interfaces.journal.informs.org/cgi/reprint/34/1/5
Warner Robins Air Logistics Center Streamlines Aircraft Repair and Overhaul
http://interfaces.journal.informs.org/cgi/reprint/37/1/7
System Operations Advisor: A Real-Time Decision Support System for Managing
Airline Operations at United Airlines
http://interfaces.journal.informs.org/cgi/reprint/26/2/50
Schedule Optimization at SNCF: From Conception to Day of Departure
http://interfaces.journal.informs.org/cgi/reprint/28/1/6
The HASTUS Vehicle and Manpower Scheduling System at the Société de transport de
la Communauté urbaine de Montréal
http://interfaces.journal.informs.org/cgi/reprint/20/1/26
SONET Toolkit: A Decision Support System for Designing Robust and Cost-Effective
Fiber-Optic Networks
http://interfaces.journal.informs.org/cgi/reprint/25/1/20
The Successful Deployment of Management Science Throughout Citgo Petroleum
Corporation
http://interfaces.journal.informs.org/cgi/reprint/17/1/4
Maximizing Profits for North American Van Lines' Truckload Division: A New
Framework for Pricing and Operations
http://interfaces.journal.informs.org/cgi/reprint/18/1/21
American Airlines Arrival Slot Allocation System (ASAS)
http://interfaces.journal.informs.org/cgi/reprint/21/1/42
Saving Federal Travel Dollars
http://interfaces.journal.informs.org/cgi/reprint/31/5/13
Capítulo10
Scheduling the Operation Desert Storm Airlift: An Advanced Automated Scheduling
Support System
http://interfaces.journal.informs.org/cgi/reprint/22/1/131
Capítulo11
A New Era for Crew Recovery at Continental Airlines
http://interfaces.journal.informs.org/cgi/reprint/33/1/5
IBM Solves a Mixed-Integer Program to Optimize Its Semiconductor Supply Chain
http://interfaces.journal.informs.org/cgi/reprint/36/5/386
Optimizing On-Demand Aircraft Schedules for Fractional Aircraft Operators
http://interfaces.journal.informs.org/cgi/reprint/33/5/22
Reinventing Crew Scheduling at Netherlands Railways
http://interfaces.journal.informs.org/cgi/reprint/35/5/393
Reinventing the Supplier Negotiation Process at Motorola
http://interfaces.journal.informs.org/cgi/reprint/35/1/7
Routing Optimization for Waste Management
http://interfaces.journal.informs.org/cgi/reprint/35/1/24
Scheduling Employees in Quebec’s Liquor Stores with Integer Programming
http://interfaces.journal.informs.org/cgi/reprint/35/5/402
UPS Optimizes Its Air Network
http://interfaces.journal.informs.org/cgi/reprint/34/1/15
An Integrated Labor-Management System for Taco Bell
http://interfaces.journal.informs.org/cgi/reprint/28/1/75
Portfolio Construction Through Mixed-Integer Programming at Grantham, Mayo, Van
Otterloo and Company
http://interfaces.journal.informs.org/cgi/reprint/29/1/49
Blending OR/MS, Judgment, and GIS: Restructuring P&G's Supply Chain
http://interfaces.journal.informs.org/cgi/reprint/27/1/128
Guns or Butter: Decision Support for Determining the Size and Shape of the South
African National Defense Force
http://interfaces.journal.informs.org/cgi/reprint/27/1/7
AT&T's Telemarketing Site Selection System Offers Customer Support
http://interfaces.journal.informs.org/cgi/reprint/20/1/83
Coldstart: Fleet Assignment at Delta Air Lines
http://interfaces.journal.informs.org/cgi/reprint/24/1/104
Optimized Crew Scheduling at Air New Zealand
http://interfaces.journal.informs.org/cgi/reprint/31/1/30
Travelocity Becomes a Travel Retailer
http://interfaces.journal.informs.org/cgi/reprint/37/1/68
SES Americom Maximizes Satellite Revenues by Optimally Configuring Transponders
http://interfaces.journal.informs.org/cgi/reprint/33/5/36
Capítulo12
Opti-Money at Bank Hapoalim: A Model-Based Investment Decision-Support System for
Individual Customers
http://interfaces.journal.informs.org/cgi/reprint/34/1/39
Capítulo13
Applying GIS and OR Techniques to Solve Sears Technician-Dispatching and Home
Delivery Problems
http://interfaces.journal.informs.org/cgi/reprint/29/1/112
Capítulo15
Early Detection of High-Risk Claims at the Workers’ Compensation Board of British
Columbia
http://interfaces.journal.informs.org/cgi/reprint/33/4/15
Valuation of R and D Projects Using Options Pricing and Decision Analysis Models
http://interfaces.journal.informs.org/cgi/reprint/29/6/57
Decision Analysis of Exploration Opportunities in the Onshore US at Phillips Petroleum
Company
http://interfaces.journal.informs.org/cgi/reprint/25/6/39
Capítulo16
Improving Car Body Production at PSA Peugeot Citroe¨n
http://interfaces.journal.informs.org/cgi/reprint/33/1/36
Merrill Lynch Improves Liquidity Risk Management for Revolving Credit Lines
http://interfaces.journal.informs.org/cgi/reprint/35/5/353
Capítulo17
Ensuring Access to Emergency Services in the Presence of Long Internet Dial-Up Calls
http://interfaces.journal.informs.org/cgi/reprint/35/5/411
KeyCorp Service Excellence Management System
http://interfaces.journal.informs.org/cgi/reprint/26/1/54
Management Science's Impact on Service Strategy
http://interfaces.journal.informs.org/cgi/reprint/6/1-Part-2/4
AT&T's Call Processing Simulator (CAPS) Operational Design for Inbound Call Centers
http://interfaces.journal.informs.org/cgi/reprint/24/1/6
Hewlett-Packard Uses Operations Research to Improve the Design of a Printer
Production Line
http://interfaces.journal.informs.org/cgi/reprint/28/1/24
Allocating Telecommunications Resources at L. L. Bean, Inc.
http://interfaces.journal.informs.org/cgi/reprint/21/1/75
Predictive Dialing for Outbound Telephone Call Centers
http://interfaces.journal.informs.org/cgi/reprint/29/5/66
Improving Fire Department Productivity: Merging Fire and Emergency Medical Units in
New Haven
http://interfaces.journal.informs.org/cgi/reprint/23/1/109
Spicer Off-Highway Products Division-Brugge Improves its Lead-Time and Scheduling
Performance
http://interfaces.journal.informs.org/cgi/reprint/30/1/83
General Motors Increases Its Production Throughput
http://interfaces.journal.informs.org/cgi/reprint/36/1/6
Capítulo18
Accelerating the Profitability of Hewlett Packard’s Supply Chains
http://interfaces.journal.informs.org/cgi/reprint/34/1/59
Improving Asset Management and Order Fulfillment at Deere & Company’s C&CE
Division
http://interfaces.journal.informs.org/cgi/reprint/35/1/76
Newsvendors Tackle the Newsvendor Problem
http://interfaces.journal.informs.org/cgi/reprint/33/3/72
Global Supply Chain Management at Digital Equipment Corporation
http://interfaces.journal.informs.org/cgi/reprint/25/1/69
The Modernization of Merit Brass
http://interfaces.journal.informs.org/cgi/reprint/23/1/97
Revenue Management Saves National Car Rental
http://interfaces.journal.informs.org/cgi/reprint/27/1/107
Extended-Enterprise Supply-Chain Management at IBM Personal Systems Group and
Other Divisions
http://interfaces.journal.informs.org/cgi/reprint/30/1/7
Matching Assets with Demand in Supply-Chain Management at IBM Microelectronics
http://interfaces.journal.informs.org/cgi/reprint/31/1/108
Yield Management at American Airlines
http://interfaces.journal.informs.org/cgi/reprint/22/1/8
Philips Electronics Synchronizes Its Supply Chain to End the Bullwhip Effect
http://interfaces.journal.informs.org/cgi/reprint/35/1/37
Capítulo19
Managing Credit Lines and Prices for Bank One Credit Cards
http://interfaces.journal.informs.org/cgi/reprint/33/5/4
Capítulo20
PLATO Helps Athens Win Gold: Olympic Games Knowledge Modeling for
Organizational Change and Resource Management
http://interfaces.journal.informs.org/cgi/reprint/36/1/26
A Multimethod Approach for Creating New Business Models: The General Motors
OnStar Project
http://interfaces.journal.informs.org/cgi/reprint/32/1/20
Nortel Redefines Factory Information Technology: An OR-Driven Approach
http://interfaces.journal.informs.org/cgi/reprint/28/1/37
Management Science in Automating Postal Operations: Facility and Equipment Planning
in the United States Postal Service
http://interfaces.journal.informs.org/cgi/reprint/22/1/110
Merrill Lynch Improves Liquidity Risk Management for Revolving Credit Lines
http://interfaces.journal.informs.org/cgi/reprint/35/5/353
Improving the New York City Arrest-to-Arraignment System
http://interfaces.journal.informs.org/cgi/reprint/23/1/76
An Asset and Liability Management System for Towers Perrin-Tillinghast
http://interfaces.journal.informs.org/cgi/reprint/30/1/96
Visteon's Sterling Plant Uses Simulation-Based Decision Support in Training,
Operations, and Planning
http://interfaces.journal.informs.org/cgi/reprint/30/1/115
AT&T's Call Processing Simulator (CAPS) Operational Design for Inbound Call Centers
http://interfaces.journal.informs.org/cgi/reprint/24/1/6
An Integrated Labor-Management System for Taco Bell
http://interfaces.journal.informs.org/cgi/reprint/28/1/75
General Motors Increases Its Production Throughput
http://interfaces.journal.informs.org/cgi/reprint/36/1/6