QRG – CONSOLE 8: LAUNCHING AN EXAM
This guide only covers
the exam launching
process from within
Console 8. It does not
cover the acquisition, installation or configuration of the
exam delivery software or any required third-party
software. Please refer to other training materials for help
with Console 8 installation or setup.
Updates & Preparation
You will not be able to test if there are any mandatory
updates pending for Console 8. A Test Candidate will not
be notified of any pending software or exam content
updates until you are about to launch the exam, so it is
important for the Organization Admin to log in first and
apply any applicable updates before the Test Candidate
begins. Please see the Console 8 Install & Setup QRG for
an explanation of the Update process.
2.
3.
Once inside, make sure that your Name appears
correctly in the top right-hand corner, and that the
correct CATC (Certiport Authorized Testing Center)
appears correctly at the bottom. (This will be the
Testing Center where the Test Candidate will actually
sit for the exam.)
Note: Console 8 still has emerging functionality, and some
of these options may be grayed out or not appear at all
until they are added to the software. These scenarios can
also indicate a program or feature not currently active/inuse, or a program that requires an update.
3.
Note: It will also be necessary to log out and close any
sessions of the Certiport website or other Certiport
programs before a Test Candidate launches the software.
The Activity Page is where a Test Candidate will
choose between study materials, a practice test, or
the actual certification exams.
Next, click the “Certify” button.
Additionally, ensure that all Microsoft Office or Autodesk
(corresponding Live-in-the-application) programs are
closed before proceeding. Aside from the above, please
close all non-essential running programs in an effort to
foster the most conflict-free testing environment.
Test Candidate Login/Home Page
1.
Begin by double-clicking the Console 8 shortcut on
the desktop.
2.
The Test Candidate will now log in
using their Certiport Username and
Password and click the forward
arrow.
PRODUCT TRAINING – FEBRUARY 2016
Activity Page
The Certification Pathway
1.
To launch an exam, start by clicking on the green
“Study / Practice / Certify” button, which will take
you to the first page of the Certification Pathway –
the Activity Page.
4.
You will now be taken to the Program Page, where
you will choose between the families of programs
that contain your desired certification. For the
purposes of this guide we will be demonstrating with
the Microsoft Office Specialist (or MOS) certification.
QRG – CONSOLE 8: LAUNCHING AN EXAM
7.
Console 8 has the ability to deliver multiple version
years of the MOS exams, but in this guide we will be
using MOS 2013 as the example. Click “Office 2013”
to proceed.
8.
The next step is to choose the Product, or the actual
Office application you will be testing in. Depending on
the selection of programs chosen on the Suite Page,
this page could contain as little as one item, or many
different items as shown in the example below.
2.
After you confirm the information, click the pencil
icon to edit the selections under Payment Method
and choose a pre-assigned voucher number, enter a
new voucher number, or select inventory/sitelicenses.
Program Page
5.
In this example, we have chosen the “Microsoft
Office Specialist” program. Click MOS to continue.
6.
The next page in the Certification Pathway is the
Suite Page, where you would choose the individual
version of Microsoft Office you are working with.
Confirm Exam Page
(Payment Options)
3.
Note: You will only be able to click on the Office version
that is currently installed to the testing computer.
Product Page
9.
Program Page
If you have been assigned to an Exam Group, click the
edit button and enter the Group Number. If you are
not employing Exam Groups, leave this section blank.
In the example shown above, we have selected
“Microsoft Office Word”.
Exam Confirmation
The next steps in the pathway take us away from program
selection, and into Exam and Test Candidate information
confirmation.
1.
Suite Page
PRODUCT TRAINING – FEBRUARY 2016
Look over this page to ensure that your personal info,
the exam selection, and the exam language are all
correct.
Confirm Exam Page
(Exam Groups)
QRG – CONSOLE 8: LAUNCHING AN EXAM
4.
Exam Results Screen
Moving on to the Exam Requirements section, ensure
that each item is addressed by clicking the arrow next
to the mailing address verification, the NonDisclosure Agreement, and then the program
registration with the provider of the exam you are
going to be testing in (three items shown below).
When the exam has been completed, you will be returned
to the last page of the Certification Pathway – the Results
screen.
Confirm Exam Page
(Proctor Authorization)
Launching the Exam
Confirm Exam Page
(Exam Requirements)
The last item in the Exam Requirements section is the
Proctor Authorization. After completing the first three
items as outlined in the previous step, the Proctor screen
will appear automatically over the same space.
5.
6.
If no conflicts are found, the software will initiate a quick
pre-launch diagnostics. If everything is in the clear, click
the forward arrow to launch the actual exam.
Note: Please ensure that no Office/Autodesk programs are
running prior to launch. If a conflict is found, the screen
will indicate so, and allow you to terminate the program.
The exam Proctor will checkmark the box and enter
their credentials after validating the Test Candidate
that is taking the exam (as outlined in the Proctor
Agreement).
PRODUCT TRAINING – FEBRUARY 2016
Here you can view the Exam Score, the section analysis,
leave comments regarding your testing experience, or
view the official score report online – which will allow you
to print the results from your exam. When finished, click
the arrow next to your name to log out of Console 8.
Contacting Support
Certiport Support: 888.999.9830
[email protected]
After the Proctor enters their credentials and verifies
the Test Candidate, you must click the forward arrow
to move on to the exam launch screen.
Note: For the Non-Disclosure Agreement, a separate
browser window will appear allowing the Test Candidate
to read and accept the terms via the browser. The
frequency of the NDA acceptance varies by exam program.
Results Page
Technical Support: 888.999.9830
Escalations to Technical Support are facilitated by
Customer Service
[email protected]
Launch Exam Page
For additional Information on Console 8 including
features coming in future updates click here.