Fact Sheet: Carrier Freedom
March 2015
As the Un-carrier™, we believe that everyone should have an easy and
transparent path to getting the best wireless experience on the market.
In 2013, T-Mobile killed the long-term service contract and introduced
America to transparent pricing. In 2014, we added anytime upgrades and
introduced Contract Freedom™ helping millions of Americans break free
from annual service contracts by paying their carrier’s early termination fees.
Now in 2015, we’re taking it a step further with Carrier Freedom™.
Starting today, T--Mobile will pay every cent of your remaining device payments when you trade in your device and make the
move to join the Un-carrier! We’ve removed all the major barriers and now customers feeling stuck with their carrier can make
the move to T-Mobile without worry.
Who Should Use Carrier Freedom?
With this evolution, T-Mobile is freeing millions of Americans from the chains of the traditional wireless carrier. Carrier Freedom
is ideal for individuals, families and businesses who are currently under a postpaid service contract or have an unpaid device
payment plan balance in good standing at any domestic carrier including AT&T, Sprint, or Verizon and want to switch to TMobile.
Examples of eligible device payment plans are Verizon’s EDGE program, AT&T’s NEXT or Sprint’s Easy Pay Program. T-Mobile
will also pay off any device payment balance associated with Sprint’s iPhone for Life plan when you exercise your purchase
option under the lease. Please note that other third party financing plans are not covered.
How does Carrier Freedom work?
To take advantage of Carrier Freedom, a customer who financed the purchase of a smartphone or device with another carrier
would simply come to T-Mobile to trade in that eligible device and buy one of T-Mobile’s hot new smaprthones. They’ll get the
trade-in value of their existing phone right away and any remaining device payment balance via a Visa® Prepaid Card. They
then port their number to T-Mobile and sign up for our wildly popular Simple Choice plan.
T-Mobile will pay the outstanding phone payment balance (including valid exercise of lease purchase option, if applicable)
minus the trade-in value they already received as a Visa® Prepaid Card when they submit the carrier’s bill to T-Mobile − up to
$650 total per line on up to 10 total lines. Businesses with more than 10 lines also can also take advantage of Carrier Freedom.
Ltd time offer; subject to change. Eligible device trade-in, new device purchase, qual’g credit, port-in & qualifying Simple Choice postpaid service req’d.
Pay-off requires trade-in of financed/leased device in good condition. Payments are (1) a device trade-in value credit, and (2) Visa® Prepaid Card for
remaining device balance, including lease purchase option if applicable, minus trade-in credit (Card not redeemable for cash; expires in 12 months unless
extended by Issuer). Sales tax on device excluded. Final bill showing device balance (& valid exercise of lease purchase option, if applicable) must be
submitted within 2 months of port-in. Must be active and in good standing with T-Mobile when payment is processed; allow up to 8 weeks. Additional
validation may be required. One offer per line; all lines must be activated in same T-Mobile market with same billing address. One offer per subscriber. Check
your carrier contract(s) for rights and obligations. T-Mobile Switching Cost Reimbursement Visa Prepaid Card is rebate/reimbursement or exchange on new
device, service, or port-in; for any tax implications of payment, consult a tax advisor. No money has been paid by you for the card. Prepaid card is issued by
MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card terms and conditions apply, see T-MobilePrepaidCenter.com.T-Mobile and the
magenta color are registered trademarks of Deutsche Telekom AG. (c) 2015 T-Mobile USA, Inc.