Collaborative Care for the Advanced Dementia Patient Michelle Tristani, MS/CCC-SLP Rehab Clinical Specialist Page 1 Interdisciplinary Pilot Study Overview Pilot Foundation Theories Pilot Roles and Procedures Pre-Implementation Survey Pilot Study Rehab & Nursing Assessment Tools Tool Kit Implementation Post-Implementation Analysis Functional Maintenance Program Implementation Pilot Study Feedback & Future Directions 2 Foundation Theories for the Pilot Study “Communication is key to quality of life. We need to implement cognitive programming that is skilled care and billable while impacting not only the living environment for residents but also the work environment for the staff with whom they interact.” – Lou Eaves 3 Cognitive Approach Assumptions — Cognition underlies all behaviors — Cognitive disability impairs the individual’s cognitive ability to perform a motor action — Cognitive disability data can be obtained from functional observation — Cognitive capacities (information processing) & limitation of the individual can be gleaned by observing the quality of functional performance — Cognitive hierarchy levels speak to the qualitative differences in routine task behaviors that are observed — Environmental Compensations are the most viable interventions for long-term cognitive disabilities from pathological brain conditions 4 Information Processing Model Processing starts with sensory input Sensorimotor associations Ë Ë Interpretive processes from sensory cues We pursue activities with varying goals, ranging from movement, to cause and effect, to investment in producing a high-quality outcome Motor actions Ë Ë Ë Ë Elicited by sensory cues Guided by sensorimotor actions Observed in activity performance Activities are placed within a patient’s range of comprehension and control. 5 Link Dx to cognitive status ∆ What Dx is responsible for cognitive change? Consider cognition as a barrier to functional progress Statement of Risk Safety risk Risk due to inability to communicate 6 The Cognitive - Communication Hierarchy Executive Functions Judgment, Insight Reasoning, Organization Problem Solving, Sequencing Short Term Memory & Long Term Memory Foundation Level Cognitive Skills: Arousal, Alertness, Consciousness Awareness, Attention, Concentration 7 Development of a Functional Communication Outcome • Consider how communication / language (auditory processing, auditory, gestural & reading comprehension, verbal, written & gestural expression) are impacted via cognitive skills • Consider assessment of visual versus auditory attention, concentration, and memory • Consider preserved skills (procedural memory, reading comprehension, written expression) to compensate for weaknesses • Consider assessment & amelioration of sensory deficits 8 KEY RELATIONSHIP Dementia related behaviors are a ‘call for’: Ë Comfort Ë Communication Ë Movement 9 Task Analysis Clinical Reasoning Analysis of Task Analysis of Behavior 10 THE CUEING HIERARCHY MODALITY STRENGTH WEAKNESS FLEXIBILITY NONSPECIFIC SPECIFIC 11 Relocation to a LTC Facility: Changes and Adaptive Challenges New setting Loss of possessions Lack of privacy New communication partners Role of resident / patient Communication styles differ Rules of successful LTC living differ from “outside world” Fears and anxieties emerge about: Ë LTC as a prelude to death; failing health; institutionalization; loss of decision making; increased dependence; loss of finances; separation from loved ones; feelings of rejection; incompetence; patient role Ë Adapted from: Enhancing Communication Services in Extended Care Settings 12 Cognitive Collaborative Care Pilot Study 7 Randomly selected skilled nursing facilities on the east coast of the US A collaborative programming model for cognitive management was implemented in the 7 facilities Pilot Study Goals Ë Ë Ë Identify preconceived beliefs of healthcare providers that negatively impacted consistent care To ameliorate these obstacles via caregiver education and training To ascertain if ‘positive outcomes’ were gained from the use of three, cognitive leveled tool kits that targeted preserved cognitive skills, with patients who had moderate to severe dementia — Positive outcome as measured by Cohen Mansfield Agitation Inventory, ASHA NOMS scores, ACL scores and Caregiver Assessment 13 Patient Identification – Need for Skilled Rehab Services Rehab evaluation and treatment procedures would proceed per typical, best practice patient identification of need Ë Ë Ë Ë Change in status Risk New treatment approach Reasonable expectation for improvement 14 SLP Pilot Study Roles SLP Assessment Tools SLUMS, Functional Linguistic Communication Inventory, ASHA FACS Together with OT will complete the Cohen Mansfield Agitation Inventory Functional Skills Inventory Submit patient documentation from eval to discharge, Cohen Mansfield Agitation Inventory and the Functional Skills Inventory for analysis Pre and Post Survey completion Determine which tool kits and strategies are most effective in reducing behaviors Train staff; document in the patient care plan the 15 recommended approaches & activities (FMP) OT Pilot Study Roles OT Assessment Tools – Allen Cognitive Level (OT Leather Lacing, Routine Task Inventory and/or Placemat Test) Together with SLP will complete the Cohen Mansfield Agitation Inventory Send patient documentation from eval to discharge, Cohen Mansfield Agitation Inventory Pre and Post Survey completion Determine which tool kits and strategies are most effective in reducing behaviors Train staff and document in the patient care plan the recommended approaches and activities (FMP) 16 Nursing and Activities Involvement Charge Nurses, RNs, LPNs, CNAs, Activities professionals are asked to complete the Pre and Post Cognitive Pilot Study Survey Nursing and Activities staff implement the cognitive tool kits as recommended via SLP and / or OT staff Use of the recommended items for the moderate to severely cognitively impaired patients was similar to implementation of a Functional Maintenance Program upon discharged from Rehab The cognitive tool kits serve as another treatment procedure to reduce patient agitation, anxiety and increase attention and communication with staff 17 Pre-Implementation Survey Use scale: strongly disagree, disagree, neutral, agree, strongly agree Patients with moderate to severe dementia are managed effectively & consistently in this facility Ë 20% SA/A, 24% N, 56% D/SD Carryover of rehabilitation interventions are easily duplicated by nonrehab personnel in the facility, on all shifts Ë 20% A, 7% N, 74% D/SD One shift is better than another shift in managing patients with moderate to severe dementia Ë 65% A/SA, 25% N, 10% D If agreed then, ‘Which shift is the most successful in management of the cognitively impaired patient – Choices: 7-3, 3/11 or 11/7 Ë 7-3 = 96% Ë 3-11 = 0% 18 Ë 11-7 = 4% Pre-Implementation Survey Use scale: strongly disagree, disagree, neutral, agree, strongly agree Sometimes patients with moderate to severe dementia become agitated for no reason Ë 38% A/SA, 10% N, 53% D/SD Sometimes it is acceptable to allow patients with moderate to severe dementia to yell for a few minutes Ë 33% A, 23% N, 46% D/SD Medications should always be administered to patients with moderate to severe dementia to reduce maladaptive behaviors Ë 3% A, 10% N, 88% D/SD There has been dementia care education opportunities provided at least annually in this facility Ë 25% A/SA, 25% N, 51% D/SD Dementia is a natural part of the aging process Ë 23% A, 10% N, 68% D/SD 19 Pilot Study Rehab & Nursing Assessment Tools 20 Allen’s Diagnostic Materials - ADM Placemat and bookmark - two of 30 functionally based craft assessment tools Standardized assessment tool Offers tools for a variety of ACL levels 3.0 and above More readily accepted by both genders Can assess ability with partial completion 21 Allen’s Diagnostic Materials - ADM Leather Lacing: A visuomotor task Provides a quick estimate of the patient’s capacity to learn. Barriers include patient visual perceptual deficits, hand dominance, tremors, deafness, inability to understand directions, and hemiplegia Standardized on both psychiatric and neurologically impaired populations Quick, simple to administer Appropriate for clients ACL 3.0 and above Requires fairly adequate fine motor and visual abilities May be perceived as female gender specific 22 Routine Task Inventory Part of initial interview to determine PLOF and activities Activity Analysis Based Cognitive Screening - RTI Non standardized assessment Only Allen’s tool to assess clients below ACL 3.0 Very quick, easily completed in the course of ADL completion Requires thorough understanding of ACL levels and modes The intrinsic importance of an activity is apparent when an individual engages in a task Observations of performance that objectively describe behavior usually have the greatest credibility 23 Cognitive Performance Test - CPT Standardized Home Management tool Test encompassing functional ADL & task analysis Excellent tool for higher functioning clients Requires specific tools and environmental set up to complete More time/attention span required for completion Developed to provide a standardized, ADL-based instrument for the assessment of functional levels Focuses on the degree to which particular deficits in information processing impact daily living tasks Composed of common ADL tasks, familiar and routine to reduce performance anxiety of patients with dementia, which are graded to correspond to the Allen Cognitive Levels 24 Distinction Between the RTI and CPT RTI • • CPT • • • Assumes that the therapist will incorporate this test along with the leather lacing tool. The tool is not a "stand alone test" Data is gathered via by observation of functional tasks, interviewing the patient, and interviewing the caregiver This was created as a stand alone test. This test does not involve a self report or caregiver report to be factored in A portion of the functional activities are done with the patient, for example, demonstration, unlike the RTI Both tools are similar in that they use functional activities 25 Evaluation: Assessing From “Groundwork” Up Claudia Allen Levels Ë Level One: Automatic Actions Ë Level Two: Postural Actions Ë Level Three: Manual Actions Ë Level Four: Goal Directed Activity Ë Level Five: Independent Learning Activities Ë Level Six: Planned Activities 26 Functional Linguistic Communication Inventory – FLCI Evaluation of functional communication Recommended for patients with moderate – severe cognitive loss Ease of administration – 30 minutes Advantages & disadvantages Correlates well w/ Cognitive Severity Scale Subtests include: Ë Greeting and naming - Answering questions Ë Writing - Sign comprehension Ë Object-to picture matching - Word reading & comprehension Ë Following commands Ë Pantomime, gesture and conversation 27 ASHA FACS Pre-requisite – 3 informal communicative contacts w/ patient Survey “7 - Point scale of the patient’s level of communicative independence defined by the need for assistance and / or prompting by another person”. Assessment domains include: Ë Social Communication Ë Communication of Basic Needs Ë Reading / Writing / Number Concepts Ë Daily Planning 28 Saint Louis University Mental Status Examination (SLUMS) Consists of 11 questions Score range: 0 to 30 High School Education< High School Education 27-30 Ë 20-26 Ë 1-19 Ë Normal 20-30 MCI 15-19 Dementia 1-14 29 Cohen Mansfield Agitation Inventory A 7 point rating scale for assessing the frequency with which people show certain behaviors 29 descriptors rated 1-7 during a 2 week period Patients scored pre and post tool kit implementation 10-15 minutes to complete Training manual can be accessed via the author: Ë Research Institute on Aging at the Hebrew Home of Greater Washington http://www.researchinstituteonaging.org — [email protected] — [email protected] — 30 Personal History Interview Establish Ë Occupational history Ë Experiences Ë Patterns of daily living Ë Interests Ë Values Ë Needs 31 Personal History Interview By developing the personal history you can enhance Ë Ë Ë Ë Ë Ë Treatment Approach Patient/Therapist Relationship Family/Caregiver training Successful environmental adaptations Behavioral Approaches Treatment Outcomes 32 Validation Therapy Developed by Naomi Feil between 1963-1980 “VT helps disoriented people reduce stress, enhance dignity and increase happiness. VT’s objective is to restore dignity to the elderly, teach empathy, and to show alternatives to pharmacological & physical restraints.” – Naomi Feil Validation = “The acceptance of the reality and personal truth of another’s experience” An effective combo – Validation and Redirection Reality Orientation versus Therapeutic Lying versus Validation Therapy 33 Need for more controlled research studies Tool Kit Inventory 3 Leveled Tool Kits Individualized to encompass activities appropriate for each patients preserved abilities to increase effective communication & thus reducing behaviors Tool Kits were implemented for appropriate patients during the Pilot Study period – 45 days Tool Kit categories were general ideas Rehab, Nursing and Activities professionals may interchange items based on individualized patient need and recommendation 34 Tool Kit Types Attention Kit: Moderate Cognitive Impairment Exploration Kit: Moderate – Severe Cognitive Impairment Relaxation Kit: Severe Cognitive Impairment 35 ATTENTION KIT Stickers - Coins Cents & Money Word – Index Cards Flying Gliders Planes Nuts and Bolts Tape Measure Screw Anchors - Colored Dice - 5 Playing Cards Chess Sets Checkers Calculators Rulers Crossword Puzzle Books Word Search Books Hanging Basket Grow Kit Scissors 36 EXPLORATION KIT Magazines - Assorted Stickers - Geometric Coloring Books and Crayons (Jumbo) Stickers – Sports, Animals, Rainbow, Smiles, Letters, Hearts Pencil Boxes Playdough Trisonic FM Radio with earphones Magnifying Glass Cell Phones Marbles Tool Set - Toy Notebooks Colored Paper Notebooks Velvet Art and Crayons Shopping List Pads Sorting Activities Wooden puzzles Flower Braclet Set (sorting) Poker Chips in Rolls - 4 Colors Chip Tray(For sorting) 37 RELAXATION KIT Bubble Ball Jr. Textured Footballs Handballs - Glitter Textured Plastic Bat with Rope Baby Bottles Fur Real Pet Dogs and Birds Newborn Baby Alive Sip & Snooze American Flags 38 Rehab Post Pilot Survey Analysis How many cognitively impaired patients did you evaluate during the pilot period (6 weeks)? Ë Ë Ë Less than 5 – 94% 5-10 – 6.3 % More than 10 – 0% 39 Rehab Post Pilot Survey Analysis If a patient was not appropriate for the Cognitive Tool Kit select why Ë Ë Ë Too high level – 12.5% Too low level – 43.8% Other – 43.8% — Impaired Arousal, Vision, no Dementia Dx, DC to hospital, Staff had difficulty following through, Manager, ‘don’t eval, don’t treat’ 40 Rehab Post Pilot Survey Analysis How many patients did you recommend the cognitive tool kit interventions for? Ë 25 total for 7 facilities in 6 week period 41 Rehab Post Pilot Survey Analysis Select the type of cueing you found patients in the Pilot responded best to… Ë Ë Ë Visual – 87.5% Auditory – 62.5% Tactile – 62.5% 42 Rehab Post Pilot Survey Analysis Did your patients demonstrate a preserved strength that you could identify? Ë Yes – 93.8% — Increased attention to task and conversation, communication of positive emotion, decreased anxiety, Ë No – 6.3% 43 Nursing and Rehab Post Pilot Survey Analysis Identify your level of agreement with the following statements…. Ë Ë Ë Understanding the appropriate use of the prescribed tool kits was easily conveyed to caregivers across all shifts. — 57%A/SA, 30%N, 9%D, 9%SD The prescribed tool kits were easily used by non-rehabilitation personnel. — 57%A/SA, 26%N, 17%D Negative and/or socially inappropriate behaviors of patients with moderate to severe dementia were significantly reduced with the use of the prescribed tool kits. — 43%A/SA, 43%N, 13%D 44 Nursing and Rehab Post Pilot Survey Analysis Identify your level of agreement with the following statements…. Ë There was an improvement in rehabilitation intervention carryover regarding patients with moderate to severe dementia, across all shifts. — Ë Management of behaviors of patients with moderate to severe dementia improved as a direct result of the use of the prescribed tool kits. — Ë 61%A/SA, 35%N, 4%D I would recommend using the types of tool kits as a means of managing patients with moderate to severe dementia. — Ë 44%A/SA, 52%N, 4%D 83%A, 17%N, 0%D The cognitive pilot study and its tool kits strengthened the nursing - rehab relationship to benefit the cognitively impaired patient. — 47%A, 26%N, 22%D, 4%SD 45 FMP- A.K.A. staff / family / caregiver training & education How do I write a FMP? Documentation cannot be a hindrance Ë Ë Therapist recommendations formulated from an eval exist as a FMP? List of recommendations = FMP Recommendations are a hypothesis/theory Evaluation process is needed to yield recommendations that can be proven to be successful and therefore carried out on a long term basis via caregivers 46 FMP ESTABLISHMENT VS. IMPLEMENTATION Once caregivers are accurately trained, implementation begins & skilled Rx ends. Discharge to Restorative or FMP Facilitates a continuum of care Maximizes the outcome of skilled intervention 47 DEVELOPMENT OF AN FMP ASK …... Ë What do I want skilled treatment to accomplish? Ë What do I want the resident to be able to do? Ë Is the goal to accomplish Rx tasks with some degree of independence or with a certain amount / type of assistance? Ë Are there individualized strategies that can be useful in attaining or approaching goals that I can instruct a caregiver in order to maintain safety and quality of life? 48 RECOMMENDATIONS TO STAFF & FAMILY / CAREGIVERS Return demonstration Sign-off documentation Provides accountability and credit for attendance / performance Enhances the importance of a team effort - from CNA to Rehab Manager Written recommendations on Write on Cling Sheets, CAN care belts, card, folders in patient room KNOW Nursing Assistant Competency for feeding and facility specific training modes (i.e. NEO & annually) for basic & individualized techniques 49 The Nursing Friendly Functional Maintenance Program First Things 1st - Establishing Repoire - SMILE Ë CNAs – Learn who they are & give them a reason to follow through Hardest job in the building – Nursing Assistant Typical Ratio Staff:Patient Ë Ë 7-3 = 1:8 3-11 = 1:12 w/ no dept head assist Do you know the CNA's Ë Birthday Ë Kids Names Ë Favorite food, drink, candy 50 The Nursing Friendly Functional Maintenance Program Nursing education and input regarding FMP FMP (individualized recommendations) must be accomplished within a realistic and appropriate time frame Rehab awareness: FMP time for completion Consider time of day for optimal implementation Time of most need – make the most impact Too long? Try to combine w/ a functional skill / routine Ask Yourself and Nursing: Is this feasible? Positive attitude Team player approach 51 7 Facilities Follow up Feedback from facilities regarding the continued use of tool kits and their perceived efficacy Ë Ë Ë Ë Ë Ë Development of patient individualized kits using ideas from the ‘main’ kits (use of large print items) Use of patient specific lifetime props Will use tool kit if appropriate -- some items not extremely helpful but that is patient need dependent anyway Biggest problem is getting other department to have time to use items and participate Activities reports that they are using the items as set up by SLP with the patients that we worked with Biggest barrier is time constraints and familiarity with rehab scope of practice 52 Pilot Study Feedback & Future Directions Charge Nurse LPN “I think that as the use of the kits become more of the norm, they will be even more effective.” How does Rehab assist in follow up from individualized patient recommendations after discharge? How do we to facilitate and maintain carryover between shifts? Proposed follow-up study: How to more effectively integrate rehab techniques with personal meaning across the healthcare spectrum in the management of patients with moderate to severe dementia 53 “The environments in which we live, work, and play have profound effects upon us. The people, objects, and events in these environments must arouse us enough to avoid boredom, but not so much as to cause extreme anxiety. The performance demands made upon us by our environments must fit with our skills and competencies if we are to do well. They must match our values and interests as well, if we are to feel satisfied.” Roann Barris Page 54
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