LICENSING NOTE: 0807 rev 11
June, 2006
Changing the Host ID
Changing the Host ID of an existing license file requires a replacement license and is known as
rehosting. Valid reasons for rehosting are as follows:
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You have upgraded to a new machine.
You have replaced hardware components in an existing machine, such as the disk drive or
Ethernet card.
You have moved a product from one machine to another within the organization.
You have inadvertently generated a license file using the same Host ID as the previous license
file generated.
You have changed from one type of license to another, such as from a node lock license to a
concurrent license.
Rehosting Policy:
Intergraph Security, Government & Infrastructure will permit a reasonable number of rehosts in a twelvemonth period without review for all customers. Reasonable has been defined to be one (1) per calendar
year per product. If you require more than a single rehosting in a twelve month period you must have the
products covered under a maintenance contract. Intergraph Security, Government & Infrastructure
reserves the right to refuse a rehost request or to charge an administrative fee if the number of rehosts in
any given period is excessive or if the products are no longer on a maintenance contract.
A separate Rehost Request Form is required for each product per Host ID. If you have multiple
products with the same Host ID that are rehosting to the same new Host ID, please use only one Rehost
Request Form and include all product quantities and names. If you have multiple products going to
multiple new Host IDs, please use one Rehost Request Form per Host ID.
Original Host ID:
Due to circumstances beyond your control, you sometimes do not have the original Host ID. You may
obtain the original Host ID by going to the licensing web site, www.intergraph.com/sgi/license. Key in
your LAC, and then click on View License. The list of licenses generated is displayed, and the display
includes the Host ID.
Rehosting Process:
You can obtain the Rehost Request Form by visiting the User Support section of the external SG&I web
page and selecting Licensing Note 0807 (which is located at http://support.intergraph.com/licensing.asp)
by sending an email to sg&[email protected], or by contacting your local Intergraph office.
If you do not complete all required fields in the form delays will result. The fields marked with an asterisk
(*) are required fields. If you omit any required fields, your form will not be processed and will be returned
to you for completion.
Email the completed form, which is attached to this note, to sg&[email protected]. The email is the
authorization for us to process, and no signature is required.
The SG&I Licensing team will verify the information, process the request, and email the new license file
within one business day depending on volume of requests. If you have not heard back from us within two
business days, please resubmit the form and mark it as urgent.
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LICENSING NOTE: 0807 rev 11
June, 2006
REHOST REQUEST FORM
* = Required Fields (Missing information will result in delays in processing.)
*License Authentication Code (LAC):_______________________________
*Maintenance Contract::_______________________________
MO#_______________________________ ( Intergraph Security, Government & Infrastructure Use only)
*REASON FOR REHOST REQUEST:
1. Change Host ID for Software:
*Quantity
*Product Name:
___________
____________________________________________
___________
____________________________________________
*2. Old Host ID (Host ID in license file you are relinquishing):
Node lock:___________________________
or Concurrent (TCP/IP)____________________________
*3. New Host ID (Host ID for new machine):
Node lock:___________________________
or Concurrent (TCP/IP)____________________________
*4. Company Information (all fields required):
Company Name: _____________________________________________________
Requestor Name: _____________________________________________________
Email Address: _______________________________________________________
____________________________________________________________________________________
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LICENSING NOTE: 0807 rev 11
June, 2006
Street Address: ________________________________________________________
City, State, Country, Zip __________________________________________________
Certification: In accordance with the termination provisions of the Agreement, Licensee certifies that,
upon installation of the Software on the new CPU/Server, all use of the Software on the original
CPU/Server will be discontinued.
Change of Host ID Fee: Licensee understands that, in accordance with: (a) the terms of the Agreement,
and/or (b) SG&I’s customer support policy, an administration and processing fee may be applied to this
Change of Host ID request. If such a processing fee applies to this request, Licensee agrees to pay such
fee in accordance with the terms of the Agreement.
The new license file(s) will be emailed as quickly as possible following receipt of the completed Rehost
Request Form.
Except as modified above or as otherwise modified pursuant to the terms of the Agreement, the terms and
conditions of the Agreement shall remain in full force and effect.
Licensee
Licensee Organization Name
___________________________________
Name:
__________________________
Title:
___________________________________
__________________________
Date:
___________________________________
__________________________
Please email this completed document to
sg&[email protected]
Please note: We will make every attempt to respond within one business day of
our receipt of the completed form, dependant on the number of received requests.
If you do not hear from us within two business days, please resubmit the form and
mark the request as urgent.
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