Self-Installation
Guide
This guide will walk you through the installation of
your Spectrum VoIP phone system.
Version 1.0
‣Step 1 - Product Checklist
Before you begin the installation process, make sure you have the following
items:
✓ Spectrum Phones (the number of phones should reflect the number of seats in
your Lease Agreement)
✓ Spectrum Router (Optional. Please refer to your Lease Agreement to see if this
item is included)
‣Step 2 - Locate Your Modem
NOTE: If you did not purchase a Spectrum Router, skip to Step 6.
Your current Internet Service Provider installed a modem for you
when they setup your service. Our phone system will need to
connect through this in order to operate. The image to the left is an
example of a common Internet modem. Yours may look slightly
different, as there are many types of modems that exist. If you are
unable to locate your modem, please contact your Internet Service
Provider.
‣Step 3 - Locate the Ethernet/LAN port
Once you have identified your modem, look for a port on it labeled “Ethernet”.
Some modems have a group of 4 ports labeled “LAN” instead. Locate
whichever one your modem has. Please see the examples below.
4 LAN Ports
Ethernet Port
‣Step 4 - Plug the Modem into the Router
1) Remove your Spectrum Router and power supply from the box. Do not
connect the power supply to the router yet. Make sure the router is fairly close to
the modem so the cables will reach
between them.
2) In Step 3 on the previous page,
you identified your modems Ethernet/LAN port. There should already be an
Ethernet cable plugged into the Ethernet/LAN port of your modem. If there is
not, please locate one and plug it in.
3) Once there is a cable plugged in to your modems Ethernet/LAN port, plug the
other end of that cable into the PoE port of your Spectrum Router. This will be
the left-most Ethernet port on the router. See the two examples below.
4) Connect the power cable for your router into the Power port on the far-left
side of the router. Plug the other end of the power cable into a wall socket.
‣Step 5 - Plug In Your Switch
REMEMBER: Not all switches look exactly the same. The image below is an
example of a typical switch. Yours may look slightly different.
Connect an Ethernet cable to any of the ports on the switch. Take the other end
of that same cable and plug it into any one of the LAN ports of your router (NOT
your modem). See example below.
‣Step 6 - Plug In Your Spectrum Phones
Repeat the following seven-step process for each Spectrum phone:
1)Open the phone box and remove the phone, the handset, the baseplate, and
the power cable.
2) Attach the baseplate to the bottom of the phone. Line up the hooks on the
baseplate with the corresponding slots in the back of the phone. Once they are
in the slots, slide up to attach the baseplate securely. See the illustrations
below.
3) Plug the handset cord into the handset port
on the back of the phone as illustrated to the
right. Make sure it is not plugged into the
headset port above.
4) Plug an Ethernet cable into the back of
your phone in the Internet port, as shown on
the left. Do not plug it into the PC port.
5)Plug the other end of the same cable into
the switch that you setup in Step 5 on the
previous page
6)Connect the power cord to the back of
the phone, then plug the other end into a
wall socket.
7) Make sure your phone goes
through the Initializing stage
properly and eventually comes
to the main screen. This screen
should show the correct time
and date, and have your name
at the top left of the screen. If
it does not, please contact
Tech Support at the number on
the next page.
‣Technical Support and Assistance
If you are experiencing any problems with the setup of your Spectrum VoIP
phone system, please call our Self-Installation Assistance Team at (512)
394-8232.