02/04/06
e-Government conference 2006
Electronic Government:
- coordination? coordination!
- difficult? difficult!
- necessary? necessary!
Wim van ‘t Hof
Dutch Ministry of Economic Affiars
Contents
• The Netherlands??
• eGovernment policy in The Netherlands: drivers,
issues
• Coordination at central government: creating egovernment buildings blocks
• The role of the Ministry of Economic Affairs
• Coordination with other layers of government
• Where are we today?
• Issues for tomorrow
02/04/06
e-Government conference 2006
The Netherlands
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16,3 million inhabitants
41,500 km2
Constitutional monarchy
Coalition government
13 Ministries
12 Provinces
458 Municipalities
Highly autonomous
layers of government
• Famous for windmills
(and soccer!)
02/04/06
e-Government conference 2006
Netherlands and ICT
• Ranked 12th in NRI 2005
(5th EU country)
• 78% of households
connected (of which 70%
by broadband)
• 90% of companies use the
internet. 75% have a
website and 70% are
connected by broadband
• ICT expenditure (total):
€ 40 bln. (= >8% of GDP)
• eGovernment: 55% of
services online
02/04/06
e-Government conference 2006
eGovernment policy
Drivers:
- better usage of ICT
- reduce the red tape
- improve electronic services
- stimulate e-business
- increase economic growth
and competitive position
Issues (for e-government)
- create building blocks and
stimulate usage
- involve all layers of
government
- keep an eye on needs of
customers
02/04/06
e-Government conference 2006
Coordination at national level
Players involved:
Policy
- Ministry of the Interior
- Ministry of Economic Affairs
Development
- ICTU (project organisation)
- Tax authority
Management / maintenance
- Shared Service
Organisation (new!)
Overall coordination: an
informal (!) group of
committed DG’s
02/04/06
e-Government conference 2006
Coordination at national level
Focus on eGovernment
buildings blocks:
- business portal
- citizens portal
- electronic forms
- e-identity / -authentication
(numbers / cards)
- government gateway
- streamlining key-data (set
of key registers)
Targets:
- 2007: 65% services online
- once-only data submission
02/04/06
e-Government conference 2006
Ministry of Economic Affairs
eGov responsibilities:
- 2002-2005: develop
building blocks to reduce
red tape and create a
better climate for
businesses
- 2006 - …:
. promote usage of
buildings blocks (by others)
. focus on standards
(semantic, organisational)
. streamline information
exchange between
government and businesses
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e-Government conference 2006
Other layers of government
• Citizens and businesses
interact a lot with
municipalities and
provinces)
• Both are autonomous
layers of government
• No one province or
municipality
 use a combination of
carrots and sticks
 and a lot of talking
02/04/06
e-Government conference 2006
Cross government coordination
Carrots:
- e-municipalities programme
- e-provinces programme
Both created by central and
local government together.
e-forms
- business portal
- e-ID tools
Sticks:
- legislation (up till now only in
use for numbers and key data
registers)
- financial pressure
Difficult, politics(!)
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e-Government conference 2006
Where are we today?
Working on Manifesto to be
agreed upon by all levels off
government. Issues:
- distribution of eGov
responsibilities
- implementation of building
blocks (time-frame, costs)
- creation of a high-level
committee (all layers)
- better involvement of local
government in activities
central government
Overall agreement on necessity
of eGovernment
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e-Government conference 2006
Issues for tomorrow
Making eGovernment a
reality for citizens and
businesses:
- implement Manifesto
- roll-out existing building
blocks
New eGovernment issues:
- personalisation
- standardisation (semantic,
organisational (process))
02/04/06
e-Government conference 2006
Thank you!
I wish you all an inspiring and stimulating
conference!
More information:
Wim van ‘t Hof
[email protected]
02/04/06
e-Government conference 2006