SNAPSHOT
Youth Service
“Awhitia ngā Rangatahi”
Responsible to:
Days of Work:
Broad Objective:
Key Accountabilities
Organisation
Job Description
Youth worker
Snapshot Team Leader/Senior.
20hr as agreed with Team Leader.
To provide a purposeful relationship with individuals and their family/whanau to enable them to activate their goals
and aspirations; increase their quality of life and move towards greater interdependence.
Task
 Uphold the Organisations vision and Philosophy towards
Te Tiriti o Waitangi.
 Liaise with Kaiarahi and Iwi as appropriate.
Outcome
 Culturally appropriate service
delivery to clients.
 Improved bi-cultural practice.
Communicate with other
professionals/agencies as
appropriate
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Liaise regularly and attend meetings.
Maintain weekly client updates through written source
letter/email.
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Paramountcy
Work to child safety and
reporting Policies
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Ensure policies and procedures reflect the Paramountcy
of the child or young person is the main priority
Regular training in Non-violence crisis intervention
De-escalation training
Have attended training in recognising and reporting Child
abuse
Have knowledge of all Gateway Housing Trust/Snapshot
policies and procedures relating to the safety and wellbeing of child and youth clients
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That information is shared
appropriately.
Networks and relationships
between GHT/Snapshot
Services and other agencies are
developed and maintained.
All agencies and Snapshot
Services have the necessary
information for best outcome
for their mutual clients and
their families/whanau.
Ensure the safety of all children
and young people
Understand the correct
procedure for reporting any
concerns
All staff have knowledge and
training in dealing with
challenging behaviour
All documentation reflects the
agencies continuing belief of
safety for our children/youth
Controlled Document
Objectives
To be committed to Te
Tiriti O Waitangi
Key Accountabilities
Objectives
Adhere to Gateway
Housing Trust/Snapshot
Services policies and
procedures
Task
 Attend meetings, training and supervision sessions as
required.
 Follow Gateway Housing Trust philosophy, ethics and
boundaries.
 All documentation related to individuals is accurate and
current – both electronic and hard copies.
 Administrative systems are used in accordance with
Gateway Housing Trust Policies and procedures.
 Clients receive entitlement and are aware of their rights.
Outcome
 The employee works within
Gateway Housing Trust policies
and procedures.
 The employee works safely and
competently.
 Administrative tasks are
properly completed and in a
timely fashion.
 All Events/Incidents are
recorded on GHT Quality and
Risk Database.
Maintenance of Trust
Assets
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Be responsible for specific resources e.g. vehicles.
Advise Team Leader of deterioration and/or damage to
assets.
Under guidance, arrange maintenance and repairs.
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Adhere to Gateway Housing Trust Health and Safety
policies and procedures.
Report any identified hazards
Follow Gateway Housing Trust Infection Control policy
and practices.
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Participate in Snapshot team development – planning
and team building.
Share Case Loads as required.
Act as a key worker for one or more individuals.
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Health and Safety
Staff
Ensuring a healthy and
safe working
environment
Team work and Peer
support
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The Trust assets do not
deteriorate.
Trust assets are maintained.
Repairs undertaken within an
appropriate timeframe.
Hazards are identified and
reported.
Healthy and safe working
environment.
Staff health is maintained.
Team operates efficiently and
effectively with a shared vision
and culture.
Key Accountabilities
Objectives
Training and Supervision
Task
 Participate in peer or group support as required.
 Undertake regular supervision.
 Attend core (compulsory) training or other training as
identified.
Snapshot clients
To develop a purposeful,
respectful and reciprocal
relationship with
individuals.
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To assist individuals to
achieve their goals and
aspirations.
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Assist individuals to build
confidence in using local
community resources.
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Demonstrate empathy towards individuals who
experience social disadvantage.
Provide ongoing professional support to clients.
Use crisis intervention skills and appropriate follow-up
Provide advocacy.
Work collaboratively with clients, family/whanau and
other agencies for best outcomes.
Outcome
 Teams function effectively
 Skills are developed and
maintained.
 Staff are supported.
 Clients receive high quality
services.
 Clients will develop confidence,
trust and rapport with others.
 Clients have their identified
needs met.
 Clients and those associated
with them are included where
ever possible.
Identify and assist clients to achieve goals in the
following areas – daily living, financial, cultural,
vocational/educational, social supports, health,
leisure/recreational and spiritual
Assist individuals to find appropriate accommodation.
Develop knowledge of local and regional agencies and
services that are of benefit to Service Users.
Lead, motivate and encourage.
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Assist individuals to access community resources e.g. –
education services, sporting groups, budget advice,
transport etc.
Liaise with government organisations – CYFS, Police,
Department of Work and Income, Education, Courts etc.
Assist with life skills and advocate when appropriate with
government agencies.
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Individuals achieve tasks that
lead them to their goals and
improve their quality of life
Individuals are referred to
agencies and services as
appropriate.
Individuals access necessary
resources and are part of the
community of their choice
Key Accountabilities
Objectives
Promote and encourage
restorative actions and
future pathways options.
Task
 Provide information or support individuals to obtain
information regarding:
Education/employment
- Healthy eating
- Exercise
- Sexual health/orientation
- Smoking cessation
- Personal hygiene
- Dental care
- Alcohol and drug issues
- Interpersonal relationships
- Physical safety
Family/Whanau
To work alongside, and
involve family/whanau,
in the support and care
of their young person
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Develop a supportive and professional relationship with
the families/whanau of the young people who use
Snapshot Services (whenever possible).
Understand family/ whanau issues.
Understand how systems can influence and impact on
the wellbeing of young people.
Discern the difference between the needs of the
individual and that of the family/whanau.
Creating opportunities to include family/whanau.
Outcome
 Individuals are given
opportunities and support to
gain an understanding and
empathy for victims.
 Clients have an increased
understanding of the
importance of community
spirit.
 Client are focused on future
goals, education and work.
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Family/whanau are included in
decisions and are involved in
supporting their family
member in achieving their
goals whenever possible.
Increased Family/whanau
involvement. Family have a
greater understanding of their
young person’s issues and
support needs.
Person Specifications – Youth Worker
Skills and Abilities
 Communication
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Supervision
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Team Work
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Networking/relationships
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 Administration
Aptitudes
 Professional
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Youth Worker training and/or other relevant experience.
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Has an understanding and/or willingness to learn with reference to implementation of
Te Tiriti o Waitangi.
Strengths/Solution Focus
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Flexible
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Te Tiriti o Waitangi
Able to form professional relationships within the wider community at a level
appropriate to the role. Understands the value of quality inter-agency relationships.
Ability to undertake relevant administration functions at a professional level.
Work in a professional manner and is able to role model desired behaviours and
attitudes to young people.
Ability to problem solves through use of strengths-based solutions, to promote an
excellent level of service.
Flexible approach to changing working situations and environment. Ability to work
safely and appropriately on own initiative. Ability to work flexible hours to meet
contractual requirements.
Self-motivated and enthusiastic with a passion for Youth Work.
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 Motivated/passionate
Knowledge and Experience
 Relevant training and/or Experience
Has excellent written and verbal communication skills. Able to communicate with young
people in a way that gains their trust and respect. Able to communicate professionally
within the team, with other agencies/organisations.
Committed to receiving supervision to enhance practice, identify strengths and improve
all areas of work.
Have an understanding of the importance of team work and sharing of responsibilities.
Signed as read by ______________________________
Date________________________