LS~ 1 E Lo DON SCHOOL o ECONIOMIC AIND POILI ICAL S(I C The Role-Set: Problems in Sociological Theory Author(s): Robert K. Merton Reviewed work(s): Source: The British Journal of Sociology, Vol. 8, No. 2 (Jun., 1957), pp. 106-120 Published by: Wiley on behalf of The London School of Economics and Political Science Stable URL: http://www.jstor.org/stable/587363 . Accessed: 25/02/2013 14:13 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected]. . Wiley and The London School of Economics and Political Science are collaborating with JSTOR to digitize, preserve and extend access to The British Journal of Sociology. http://www.jstor.org This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET: ROLE-SET: PROBLEMS PROBLEMS IN IN THE SOCIOLOGICAL THEORY THEORY SOCIOLOGICAL Robert K. K. Merton Merton Robert journaldevoted tIle first first American Alnericanjournal devoted N THE FIRST VOLUME of tlle sociology, the the role role proper proper to to the the sociologist sociologist entirely to to the the subject subject of sociology, entirely was described described in these these forthright forthright terms: terms: 'Social 'Social theorists theorists need need be be zwas meek men, men, and and should should stand stand with with head head uncovered uncovered before before the the special special meek workingthe gifts and and sernces services of the the men men of genius genius who who are are working the latter-day latter-day gifts A I895. and commerce.'l commerce.' 1 This This was was announced announced in 1895. miracles of industry industryand miracles few years years later, later, ltmile Emile Durkheim, Durkheim, who who by by all all accounts accounts ssas \vas not not apt apt to to few all least of all anyone,least take up up this this diffident diffident and and admiring admiring position position before before anyone, take only 'bornonly that sociology was 'born businessmen, was was reminding reminding his his readers readers that sociologywas businessmen, possible waspossible I900, yesterday', indeed, it was before1900, yearsbefore the fifteen fifteenyears 'in the that 'in indeed,that yesterday', namesof the names properly the to mention mention only ten names names which which were were truly and properly trulyand only ten to I r sociologists'. I soaologists'.2 Since suppose cansuppose etecan earth,,ve tlleearth, inlleritedthe notinllerited plainlynot haveplainly sociologistshave Sincesociologists that remain to remain unableto been unable also been have also DurkheimIlave afterDurkheim came after who came thosewho that those meek-mannered men. ofscanty conditionofscanty thecondition thatthe is plain plainthat event,it is anyevent, In any men.In meek-mannered halfspaceof aa halfnumbers shortspace theshort in the changed,in greatlychanged, hasgreatly of sociologistshas numbersofsociologists century. by and by Europeand in Europe by hundreds hundredsin numberedby now numbered areno,,, Sociologistsare century.Sociologists thousands some that some incidentally,that (I understand, understand,incidentally, States.(I UnitedStates. in the the United thousandsin have Englishmen, sociology,have professionof sociology, tlle profession withoutthe and without withinand bothwithin Englishmen,both been at may at Althoughit may far'.) Although by far'.) thousands,by manythousands, 'too many say, 'too to say, heardto been heard ratio, first in geometrical geometricalratio, growingin beengrowing have been numbershave thesenumbers that these seemthat firstseem and Supplenzellt continues Malthusian urgeMalthusian to urge continuesto Supplentent Literary TimesLiterary the Times althoughthe andalthough of sociologists, checks upon this overly-abundant population factisis the fact population sociologists,the checksupon this overly-abundant lshich that there are cl~arly far too few to do the numerous jobs ,vhich jobs that there are clearly far too few to do the numerous sociology, defaultof by default partly by and partly commitmentand by theoretic theoreiiccommitment partly by sociology,partly other disciplines, now includes "rithin its province. There have been been have There province. its other disciplines,now includesutithin advances ofsociological kno,vledge, of course, but these have been sparse sparse been have but these course, advancesof sociologicalknowledge, the and along the placesalong few places at aa fe'''' depth at relativedepth in relative proceedingin uneven,proceeding and uneven, front, discipline of ourdiscipline historianofour Thehistorian others.The manyothers. at many thinat remainingthin butremaining front,but should indeed are indeed There are comparatively.There numberscomparatively. matterof numbers this matter see this shouldsee about large rery large States,aa very United States, the United in the sociologistsin thousandsociologists four thousand about four number, butaa ago, but tuo ago, or t,vo generationor of aa generation withthose thoseof comparedwith whencompared number,when 106 I06 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE THE ROLE-SET ROLE-SET very small very small number number when when compared comparedwith with the the 80,000 80,ooo chemists, chemists,the the 60,000 physicists, and the 20,000 psychologists. II do 60,ooophysicists, and even even the 20,000 psychologists. do not not intend intendto to emphasize numbers above but as been remarked emphasizenumbers above all, all, but as has has been remarkedof other other disciplines, disciplines,it requires requiresmany many thousands thousandsof men men working workingmethodically methodically with improved improved methods methods for with for aa lifetime, lifetime,if knowledge knowledgein a discipline disciplineis is to to 3 accumulate accumulate rapidly, rapidly, rather rather than than slowly slowlyand and imperceptibly. imperceptibly.3 As the the numbers numbers of sociologists have increased, become, in As sociologistshave increased,they they have have become, accordwith with the accord the Spencerian thesis, more Spencerianthesis, moredifferentiated. differentiated.It is is now now pospossible to identify thirty to prime specialization sible to identifysome some thirty to forty forty fields fields of prime specializationin in sociology, and· it must must be be supposed that this will sociology,andsupposedthat this differentiation diffierentiation unll concontinue. Even Even in the the unlikely unlikely circumstance circumstance that that self-selection should result tinue. self-selection shouldresult an even distribution among these specialities, in an even distribution among these specialities,there there would would still still be, be, even the large large number number of American American sociologists, even among amongthe sociologists,an an average averageof only one one hundred hundred to to work work each teach the the myriads only eachfield-to field to teach mpads of students students who seek seek some some understanding understanding of the the social world they they never never made, to who socialworld made, to advance advance knowledge knowledge through through disciplined disciplinedinquiry, inquiry,to to relate relatewhat what knowknowledge we we have have to to problems problems ofsocial policy, and to withstand withstand the ledge of socialpolicy, and to the assaults assaults upon upon sociology sociology ^srhich \vhich are are periodically periodically mounted mounted by by intelligent, intelligent,anxious anxious and and sometimes sometimes uninformed uninformed laymen. laymen. In the the aggregate, aggregate,and and contrasted contrasted with what what has has gone gone before, before, the the proliferation proliferation of sociologists with sociologistsand and sociosociological logical specialities specialities may may seem relation to to the the seem excessive; excessive;functionally, functionally,in relation work work that that needs needs to to be be done, done, the the field fieldof sociology sociologyis is still stillsparsely sparselysettled settled and undermanned. undermanned. and Just Just as as sociology sociology has has experienced experienced changes changes in numbers numbers of personnel, personnel, so it has has experienced experienced changes changes in the the foci and the the methods methods of inquiry. so foci and inquiry. These These changes changes are are registered registered in the the changing changing spectrum spectrumof sociological sociological theory. theory. One One of the the principal principal changes changes has has been been in the the character character of the the tasks which which socioloFcal sociological theorists theorists set themselves. With With aa few few prominent prominent tasks set themselves. exceptions, exceptions, such such as as Sorokin and (though he might might disown disown the the characterSorokinand (thoughhe characterization) ization) Toynbee, Toynbee, sociologists sociologists no no longer longer follow follow in the the spacious spacious footsteps footsteps Comte, Marx, Marx, or or Spencer Spencer who, who, each each in his his own own way, way, tried tried to to work work of a Comte, out out an an historical historical sociology sociology which which would would put put the the entire entire course course of human human society into into single single perspective. society perspective. For For better better or or for for worse, worse, and and this this has has surely surely meant meant that that great great historical historical erudinon erudition has has become become almost almost vestipal vestigial among among sociologists, sociolopts, sociological sociological theory theory is no no longer longer focussed focussed on on setting setting out out the the historical historical panorama panorama of human human society society in a series series of cycles, cycles, phases, phases, or or stages.4 stages.' Durkheim, Durkheim, who who must must share share uith with Weber Weber the the biologically biologically improbable improbable but but historically historically possible possible responsibility responsibility of fathering modem sociology, fatheringmodern sociology, took took a quite quite different different tack tack and and adopted adopted a quite quite different different theoretical theoretical commitment. commitment. Rather Rather than than trying trying to to reconstruct reconstruct and and to to forecast forecast the the historical human society, society, he he developed developed analyiical analytical ideas ideas historical patterns patterns of human designed designed to provide provide broad broad theoretical theoretical underpinnings underpinnings for for the the discipline discipline and and tried tried to to sharpen sharpen these these ideas ideas through through a series series of empirical empirical monomonographs. graphs. His His pre-eminent pre-eminent contribution contribution was was to to clarify clarify the the functions functions of 10 I077 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROBERT ROBERT K. MERTON MERTON social norms, social norms, and and their their relations relations to to distinct distinctkinds kindsof social social structure. structure. Unlike Unlike Durkheim, Durkheim, Weber Weber drew drew upon upon aa breadth breadth of historical historicalknowledge knowledge almostincomparable almost incomparable in his his day, day, but but he he too too aimed aimed to to develop widedevelopaa wideranging analysisof the ranging systematic systematic theory theory centred centred largely largely on on the the analysis the relations relations of value-systems value-systems to to the the organization organization of material material resources resources and and other other parts parts of the the social social structure. structure. Today, say, the Today, I think think it fair fair to to say, the work work of Talcott Talcott Parsons Parsons represents represents the the one one major major effort effort to to develop develop a comprehensive comprehensive sociological theory. sociologicaltheory. This This aims aims to to state state the the fundamental fundamental variables variables of social social systems, rather systems,rather than than to furnish furnish substantive substantive solutions, solutions, all all proceeding proceeding from from the the head head of one one man, man, to the the numerous numerous problems problems phrased phrased in terms terms of these these variables. variables. A general general theory, theory, such such as as this this one, one, is is intended intended to to locate locate other other sociological sociological theories theories as as special special cases; cases; it must must therefore therefore include include vanables variables of a high high order order of abstractness. abstractness. As As an an avowed avowed effort effort to work work towards towards a comprecomprehensive hensive theory, theory, it is logically logically akin akin though though obviously obviously not not substantively substantively analogical analogical to a theory theory such such as as that that of classical classical mechanics. mechanics. It is too too soon soon to say say what what the the outcome outcome of this this effort effort will will be. be. It has has the the ment, merit, as as recent recent experience experience has has shown, shown, of prouriding providing theoretical theoretical gliidance guidance for for diverse diverse empirical empirical inquiry. inquiry. It has has the the practical practical difficulty, difficulty, however, however, of being being so so rapidly rapidly elaborated elaborated that that its its development development must must far far outrun outrun the the pace pace of systematic systematic studies studies designed designed to put put the the ideas ideas to empirical empirical test. test. This, This, then, then, is one one direction direction being being taken taken by contemporary contemporary sociological sociological theory. theory. Apart Apart from from such such general general theory, theory, there there have have been been developing developing theones, theories, also also analytical analytical and and systematic, systematic, offar offar more more limited limited scope, scope, these these involving involving sets sets of ideas ideas which which can can be described described as as theories theories of the the middle middle rangerangetheories, theories, for for example, example, of reference reference groups groups and and social social mobility, mobility, of comcommunication, munication, role-conflict role-conflict and and the the formation formation of social social notms. norms. These These theories theories also also involve involve abstractions, abstractions, of course, course, but abstractions abstractions not not so far far removed removed om from the data data of sociological sociological observation. observation. The principal principal basis basis of advancing advancing sociological sociological theory theory today today consists, consists, I believe, believe, in much much the the same same modest modest and and limited limited development development of ideas ideas which which occurred occurred in the the early early modeIn modem period period of other other sciences, sciences, from from natural natural history history to chemistry chemistry and and physics. physics. Such Such theories theories of the the middle middle range range consist consist of sets sets of relatively relatively simple simple ideas, ideas, which which link link together together a limited limited number number of facts facts about about the the structure structure and and functions functions of social social formations formations and and suggest suggest further further observations. observations. They They are are theories theories interintermediate mediate to comprehensive comprehensive analytical analytical schemes schemes and and detailed detailed workaday workaday hypotheses. conception of this this type type of theory theory is of course course not new: new: hypotheses. The conception Plato'; Bacon Bacon made made much much of 'intermediate 'intermediate or there are are allusions allusions to it in Plato, there middle middle axioms' axioms' as didJohn Stuart Stuart Mill. Mill. But But it seems seems to me particularly particularly important ofsuch limited theories theories in important to emphasize emphasize the distinctive distinctive value value of suchlimited a science, science, such such as ours, ours, in which which concept concepts and and classification classification play play such such a major major part, part, whereas whereas few few or no quantitadve quantitative laws laws have have yet been been discovered. 6 discovered.6 In emphasizing emphasizing what what seems seems to me the distinciive distinctive importance importance of I08 108 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET ROLE-SET THE theories theonesof the the middle middlerange, range,II would wouldprefer prefernot not to to be be misunderstood. misunderstood. There There is, is, of course, course,no no contradiction contradictionbetween betweensuch such theories theoriesand and more more comprehensive comprehensivetheory, theory,such such as as that that advanced advancedby by Parsons. Parsons.Nor Nor am am II suggesting suggestingthat that onlY only theories theoriesof the the middle middlerange range merit meritour our attention. attention. After After all, all, sociology sociologyis is aa large large house house of many many mansions. mansions.Moreover Moreoverin in intellectual intellectualwork workas as in manual manualwork, work,most mostof us us have have aa way way of finding finding certain certainactivities activitiescongenial, congenial,and and it would would be be self-deceiving self-deceivingto to assume assume that that our our tastes tastesplay play no no part partin in the the kind kindof theoretical theoreticalwork workwe we prefer preferto to do. do. To To project projectour our 'temperamental' 'temperamental'bents bents into into aa general generalimperative imperative may may be be tempting temptingbut but nonetheless nonethelessill-considered. ill-considered.There Thereis is no no substitute substitute for for such such efforts effortsas as Parsons's Parsons'sto to develop developaa wide-ranging wide-rangingand and comprecomprehensive hensivetheory theoryof the the social socialsystem systemas as aa whole, whole,which whichwill will incorporate, incorporate, with with successive successivemodifications, modifications,more morehighly highlydelimited delimitedtheories. theories.But, But, by by the the same sametoken, token,there thereis is room roomalso alsofor foranother anotherkind kindof theorizing theorizingwhich which is, at at the the outset, outset,and and for forsome sometime time to to come, come,limited limitedto to more morerestricted restricted is, rangesof phenomena phenomenathan than those thoseencompassed encompassedby by aa system systemof thought thought ranges like like that that of Parsons. Parsons.The The two two kinds kindsof inquiry inquirycan can usefully usefullyfollow followtheir their own to own course, course,with with periodic periodicreconnaissances reconnaissances to see see to to what whatextent extentspecific specifi theories theoriesof aa limited limited range range of phenomena phenomenaare are found found to to be be consistent consistent with with the the theory theory of larger largerscope. scope. On On this this view, view, the the consolidation consolidationof delimited delimitedtheories theoriesin in sociology sociologylargely largelycomes comesabout aboutthrough throughsuccessive successive convergence of the convergenceof initially initiallydisparate disparateideas, ideas,convergences convergences the kind kindwhich which Parsons Parsonshimself himselfworked workedout out in in analysing analysingthe the work workof Weber Weberand and DurkDurkheim, heim, Marshall Marshalland and Pareto. Pareto. Theories Theoriesof the the middle niiddlerange rangeare are theories theoriesabout aboutaa delimited delimitedrange rangeof social socialphenomena. phenomena.They Theycan can be be recognized, recognized,in in part, part,by by their theirvery verylabels: labels: one one speaks speaksof aa theory theoryof reference referencegroups, groups,aa theory theoryof prices, prices,or or aa germ germ theory theoryof disease. disease.The The basic basicideas ideasare arerelatively relativelysimple: simple:consider considerGilbert Gilbert on on magnetism, magnetism,Boyle Boyleon on atmospheric atmosphencpressure, pressure,or or Darwin Dansin on on the theformaformation tion of coral coralatolls. atolls.Gilbert Gilbertbegins beginswith with the the relatively relativelysimple simpleidea idea that that the the earth earthmay may be be conceived conceivedas as aa magnet; magnet;Boyle, Boyle,with unththe the simple simpleidea idea that thatone one can can conceive conceivethe the atmosphere atmosphereas as aa 'sea 'seaof air'; air';Darwin, Darwin,with withthe the idea idea that thatone one can can conceive conceiveof the the atolls atollsas as monuments monumentsover overislands islandslong long since since subsided subsidedinto into the the sea. sea. Each Each of these these cases casessets sets out out aa relatively relatively simple simpleway way of conceiving conceivingaa delimited delimitedrange rangeof phenomena. phenomena. These These ideas ideas give give rise rise to to aa limited limited number numberof inferences inferencesabout about the the phenomena phenomenain in question. question.To To take take but but one one case: case: if the the atmosphere atmosphereis is conceived conceivedas as aa sea sea of air, air, then, then, as as Pascal Pascalinferred, inferred,there thereshould shouldbe be less less air air pressure pressureon on aa mountain-top mountain-topthan than at at its its base. base.The The initial initialidea idea is, is, in in some some measure, measure,put put to to the the test test of obseIVation observationby by seeing seeingwhether whetherthese these inferences inferencesturn turnout out to to be be empirically empiricallyso, so, and and whether whetherthe the idea idea suggests suggests of magnetism, other, other,newly ilewlyobserved, observed,characteristics characteristics magnetism,or or of atmosphere atmosphere pressure, pressure,as as the the case case may may be. be. As As more moreof these theseimplications implicationsare are drawn drawn from fromthe the original originalfairly fairlyuncomplicated uncomplicatedidea, idea, and and are are empirically empiricallyconconfirmed, firmed, there there emerges emergeswhat what may may fairly fairly be be called called aa 'theory 'theory of the the H log IO9 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROBERT K. MERTON MERTON ROBERT magnetism magnetismof the theearth' earth'or or 'a 'a theory theoryof atmospheric atmosphencpressure'. pressure'.These Theseare are theories the middle theoriesof ofthe middlerange: range:adequate adequateto to account accountfor forselected selectedaspects aspectsof aa delimited delimitedrange range of phenomena, phenomena,and arldsubject subjectto to being being consolidated consolidated with set with others othersof like like kind kindinto into aa more morecomprehensive comprehensive set of ideas. ideas. Once from Oncementioned, mentioned,these theseillustrations illustrations fromoutside outsidethe thefield fieldofsociology of sociology can can be be dropped droppedfrom fromview. view.For Forthese thesesimple simpleideas ideasdrawn drawnfrom fromthe theearly early days daysof physical physicalscience sciencein in the theseventeenth seventeenthcentury centuryand andof earth earthscience science in in the the nineteenth, nineteenth,are are not, not, of course, course,being being presented presentedas as substantive substantive analogies analogiesto to current currentsociological sociologicalideas ideaso~ of,say, say,attractions attractionsand andrepulsions repulsions between betweengroups, groups,or or of differing differingdegrees degreesof social socialpressure. pressure.It It isis the the relarelatively tivelysimple simplelogical logicalstructure structurewhich whichthey they exhibit exhibitthat thatisis pertinent, pertinent,not not their sociological theirspecific specificcontent. content.'Contemporary Contemporary sociologicaltheories theoriesof the the middle middle range rangemay may not not uniformly uniformlyhave have the the cogency cogencyor or power powerof such such earlier earlier examples examplesof physical physicaland and natural naturalscience, science,but but they theydo do exhibit exhibitthe the same same uncomplicated uncomplicatedlogical logical structure. structure.Rather Rather than than consider considersociological sociological theories theoriesof the the middle middle range range in in general, general,II shall shall examine examineone one small sma]l example examplein in the the hope hope that that it it will will exhibit exhibit the the design designof of one one kind kind of of structural structuraland and functional functionalanalysis. analysis. THE PROBLEMATICS PROBLEMATICS OF OF THE ROLE-SET ROLE-SET However However much much they they may may differ differ in in other other respects, respects,contemporary contemporary sociological sociologicaltheorists theoristsare are largely largelyat at one one in in adopting adoptingthe the premise premisethat that social socialstatuses statusesand and social socialroles rolescomprise comprisemajor majorbuilding buildingblocks blocksof social social structure. structure.This Thishas hasbeen beenthe the case, case,since sincethe theinfluential influentialwritings writingsof Ralph Ralph Linton Lintonon on the the subject, subject,aa generation generationago. ago.By Bystatus, status,and andT. T. H. H. Marshall Marshall has hasindicated indicatedthe thegreat greatdiversity diversityof mearlings mealiingsattached attachedto to this thisterm termsince since 6 Linton meant a position in a social system involving the the time timeof Maine. Maine.6 Lintonmeanta positionin a socialsysteminvolving designated designatedrights rightsand and obligations; obligations;by by role, role, the the behaviour behaviouroriented orientedto to these thesepatterned patternedexpectations expectationsof others. others.In In these theseterms, terms,status statusand and roles roles become become concepts conceptsserving servingto to connect connect culturally culturallydefined definedexpectations expectations with with the the patterned patternedconduct conductand and relationships relationshipswhich whichmake makeup up aa social social structure. structure.Linton Lintonwent went on on to to state state the the long long recognized recognizedand and basic basicfact fact that occupies that each each person personin in society societyinevitably inevitablwr occupiesmultiple multiplestatuses statusesand and that that each each of these thesestatuses statuseshas has an an associated associatedrole. role. It It -isis at at this this point point that that II find find itit useful usefulto to depart departfrom fromLinton's Linton'sconconception. ception.The The difference differenceisis initially iniiiallyaa small smallone, one,some somemight mightsay sayso so small small as as not not to to deserve deservenotice, notice, but but it it involves involvesaa shift shiftin in the the angle angle of vision vision which of aa fundawhich leads, leads, II believe, believe,to to successively successivelygreater greaterdifferences diffierences fundamental mentalkind. kind.Unlike UnlikeLinton, Linton,II begin begin,vith ^viththe the premise premisethat that each eachsocial social status statusinvolves· involvesnot not aa single singleassociated associatedrole, role, but but an an array arrayof roles. roles.This This basic basicfeature featureof social socialstructure structurecan can be be registered registeredby by the the distinctive disiinctivebut but not not formidable formidableterm, term,role-set. role-set.To To repeat, repeat,then, then, by by role-set role-setII mean meanthat that complement in complementof role-relationslups role-relaiionships in which which persons personsare are involved involved by by virtue virtue of occupying occupyingaa particular particularsocial social status. status.Thus, Thus, in ill our our current current 110 I IO This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET THE ROLE-SET studiesof medical studies medicalschools,7 schools,7we we have have begun begun with with the the view view that that the the statusof medical status medicalstudent studententails entailsnot not only only the the role role of aa student studentvis-a-vis vzs-a-vzs his teachers, teachers,but but also also an an array arrayof other otherroles his rolesrelating relatinghim him diversely diverselyto to otherstudents, students,physicians, other physicians,nurses, nurses,social socialworkers, workers,medical medicaltechnicians, technicians, and the the like. like.Again, Again,the the status statusofschool of schoolteacher and teacherin in the the United UnitedStates Stateshas has its distinctive distinctiverole-set, role-set,in in which whichare arefound foundpupils, pupils,colleagues, its colleagues,the the school school principaland and superintendent, superintendent,the the Board principal Board of Education, Education,professional professional associations,and, and, on on occasion, occasion,local associations, local patriotic patrioticorganizations. organizations. It should be made shouldbe madeplain plainthat thatthe the role-set role-setdiffers differsfrom fromwhat whatsociologists sociologists have long long described describedas as 'multiple have 'muliipleroles'. roles'.By By established establishedusage, usage,the the term term multiple to the the complex complexof roles multiple role role refers refers not not to rolesassociated associatedwith with aa single single socialstatus, social but with with the various social statuses (often, institustatus,but thevarious socialstatuses (often,in in differing differinginstituiional tional spheres) which people people find themselves-for spheres)in in which find themselves for illustration, illustration,the the statusesof physician, statuses physician, husband, husband, father, professor, church father, professor, church elder, elder, ConConservative servative Party Party member member and and army army captain. captain. (This (This complement complemcntof disdistinct statuses statuses of a a person, person, each these in turn having having its role-set, tinct each of these in turn its own own role-set, would designate designate as as a a status-set. concept gives rise to to its I would status-set.This This cencept gives rise its own own range range of analytical analytical problems problems which which cannot cannot be be considered considered here.) here.) The notion notion of the the role-set role-set reminds reminds us, us, in the the unlikely unlikely event event that that we we The need need to to be be reminded reminded of this this obstinate obstinate fact, fact, that that even even the the seemingly seemingly simple simple social social structure structure is is fairly fairly complex. complex. All All societies societies face face the the functional functional problem problem of articulating articulating the the components components of numerous numerous role-sets, role-sets, the the functional functional problem problem of managing managing somehow somehow to to organize organize these these so so that that an an appreciable appreciable degree degree of social social regularity regularity obtains, obtains, sufficient sufficient to to enable enable most most people the time time to go about about their their business business of social social life, life, without without people most most of the encountering extreme extreme conflict conflict in their their role-sets role-sets as as the the normal, normal, rather rather encountering than than the the exceptional, exceptional, state state of-affairs. of -affairs. this relatively relatively simple simple idea idea of role-set role-set has has any any theoretical theoretical worth, worth, it If this should should at the the least least generate generate distinctive distinctive problems problems for for sociolopcal sociological theory, theory, which which come come to our our attention attention only only from from the the perspective perspective afforded afforded by this this idea, idea, or by one one like like it. This This the the notion notion of role-set role-set does. does. It raises raises thc the general general problem problem of identifying identifying the the social social mechanisms mechanisms which which serve serve to articulate articulate the the expectations expectations of those those in the the role-set role-set so so that that the the occupant occupant of a status status is confronted confronted with with less less conflict conflict than than would would obtain obtain if thesc these mechanisms were were not not at work. work. It is to these these social social mechanisms mechanisms that that I mechanisms would would devote devote the the rest rest of this this discussion. discussion. Before Before doing doing so, so, I should should like like to recapitulate recapitulate the the argument argument thus thus far. far. that which which has has been been rather rather \Ve depart depart from from the the simple simple idea, idea, unlike unlike that \Ve widely widely assumed, assumed, that that a single single status status in society society involves, involves, not not a single single role, role, but an array array of associated associated roles, roles, relating relating the the status-occupant status-occupant to diverse diverse but others. that this this structural structural fact, fact, expressed expressed in the the others. Secondly, Secondly, we note note that term and to correcorreterm role-set, role-set, gives gives rise rise to distinctive distinctive analytical analytical problems problems and sponding questions questions for for empirical empirical inquiry. inquiry. The basic basic problem, problem, which which I sponding deal deal with with here, here, is that that of identifying identifying social social mechanisms, mechanisms, that that is, proprocesses having having designated designated effects effects for for designated designated parts parts of the social social cesses II II II This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROBERT ROBERT K. K. MERTON MERTON structure,which whichserve serveto to articulate articulatethe therole-set structure, role-setmore morenearly nearlythan thanwould would be the case, if these mechanismsdid did not be the case, these mechanisms not operate. operate.Third, Third,unlike unlikethe the problemscentred centredupon upon the the notion notion of 'multiple 'multipleroles', problems roles',this thisone one isis conconcernedwith withsocial socialarrangements arrangements cerned integrating of integratingthe theexpectations expectations ofthose thosein in the role-set; it isis not not primarily primarilyconcerned concernedwith the role-set; it withthe the familiar familiarproblem problemof howthe theoccupant occupantofa of a status statusmanages managesto to cope copewith how withthe themany, many,and andsomesometimes conflicting, demands made him. It It isis thus times conflicting, demands made of him. thusaa problem problemof of social social structure,not not an an exercise exercisein in the the no no doubt structure, doubt important importantbut but different different problemof how howindividuals individualshappen happento to deal dealwith withthe problem thecomplex complexstructures structures of relations relationsin in which which they they find find themselves. themselves.Finally, Finally,by by way way of setting setting the analytical analyticalproblem, problem,the the logic logic of analysis the analysisexhibited exhibitedin in this this case case isis developedwholly whollyin in terms termsofthe ofthe elements developed elementsofsocial of socialstructure, structure,rather ratherthan than in terms of providing concrete historicaldescription in terms providing concrete historical descriptionof aa social socialsystem. system. All this this presupposes, presupposes,of course, course,that that there there is All is always alwaysaa potential for for diffiering and sometimes conflicting differing and sometimes conflicting expectations expectationsof the the conduct conductapproappropriate to to aa status-occupant status-occupantamong among those those in in the the role-set. priate role-set.The The basic basic sourceof this thispotential potentialfor forconflict, conflict,II suggest-and source suggest and here herewe we are are at at one one with as disparate disparateas as Marx andSpencer, with theorists theorists as Marx and Spencer,Simmel Simmeland and Parsonsis are, to is that that the the members members of aa role-set role-set are, to some somedegree, degree,apt apt to to hold holdsocial social positions diffieringfrom positions differing from that that of the the occupant of the status in occupant the statusin question. question. To the the extent extent that that they they are are diversely diversely located located in the the social social structure, structure, they they are are apt apt to to have have interests interests and and sentiments, sentiments, values values and and moral moral expectations expectations differing differing from from those those of the the status-occupant status-occupant himself. himself: This, This, after after all, all, is is one one of the the principal principal assumptions assumptions of Matxist Marxist theory, theory, as as it is is of all all sociological sociological theory: theory: social social diffierentiation differentiation generates generates distinct distinct interests interests among among those those variously variously located located in the the structure structure of the the society. society. To concontinue tinue with with one one of our our examples: examples: the the members members of a school school board board are are often often in social social and and economic economic strata strata which which differ differ greatly greatly from from that that of the the school school teacher; teacher; and and their their interests, interests, values values and and expectations expectations are are conseconsequently quently apt apt to diffier, differ, to some some extent, extent, from from those those of the the teacher. teacher. The The teacher teacher may may thus thus become become subject subject to confliciing conflicting role-expectations role-expectations among among such such members members of his his role-set role-set as as professional professional colleagues, colleagues, influential influential members school board, board, and, and, say, say, the the Americanism Americanism Committee Committee of members of the school theAmerican the American Legion. Legion. What What is an educationalessential educational essential fortheonemaybe for the one maybe judged judged as an education education frill, frill, or as downright downright subversion, subversion, by the the other. other. These These disparate disparate and and contradictory contradictory evaluations evaluations by members members of the the roleroleset greatly ofcoping with them them all. all. The familiar familiar case case greatly complicate complicate the task task of copingwith of of the the teacher teacher may may be be taken taken as paradigmaiic. paradigmatic. What What holds holds conspicuously conspicuously for for this this one one status status holds, holds, in varying varying degree, degree, for for the occupants occupants of aU all other other statuses statuses who who are are structurally structurally related, related, through through their their role-set, role-set, to others others who who themselves themselves occupy occupy diverse diverse positions positions in in society. society. This, This, then, then, is is the the basic basic structural structural basis basis for for potential potential disturbance disturbance of of aa role-set. role-set. And And it it Fives gives rise, rise, in in turn, turn, to to aa double double question: question: which which social social mechanisms, mechanisms, if if any, any, operate operate to to counteract counteract such such instability instability of of role-sets role-sets and, and, correlatively, correlatively, under under which which circumstances circumstances do do these these social social mechanmechanI112 I2 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET ROLE-SET THE ismsfail fail to to operate, operate,with with resulting resultingconfusion confusionand and conflict. isms conflict.This This isis not not to say, say, of course, course,that that role-sets to role-setsdo do invariably invariablyoperate operatewith with substantial substantial efficiency. efficiency.We We are areconcerned concernedhere, here,not not with withaa broad broadhistorical histoncalgeneralgeneralizationto to the the effect effectthat ization that social socialorder orderprevails, prevails,but but with with an an analytical analytical problemof identifying identifyingsocial social mechanisms problem mechanismswhich which produce produceaa greater greater degreeof order orderthan thanwould degree wouldobtain, obtain,if these thesemechanisms mechanismswere werenot not called called into play. play. Othenvise Otherwiseput, put, it it isis theoretical theoreticalsociology, into sociology,not not history, history,which which is of interest interesthere. here. is SOCIAL ROLE-SETS SOCIAL MECHANISMS MECHANISMS ARTICULATING ARTICULATING ROLE-SETS I. Relative Relative importance I. importance of various statuses. The various statuses. The first firstof these thesemechanisms mechanisms derives derivesfrom fromthe the oft-noticed oft-noticedsociological sociologicalcircumstance circumstancethat thatsocial socialstrucstructures tures designate designatecertain certain statuses statusesas as having having greater greaterimportance importancethan than others. others.Family Familyand andjob job obligations, obligations,for for example, example,are aredefined definedin in AmeriAmerican can society societyas as having havingpriority priorityover over membership membershipin in voluntary voluntaryassociaassocia8 As tions. may tions.8 As aa result, result,aa particular particularrole-relationship role-relationship may be be of peripheral peripheral concern concernfor forsome; some;for forothers othersit may maybe be central. central.Our Ourhypothetical hypotheticalteacher, teacher, for for whom whom this this status statusholds holds primary primarysignificance, significance,may may by by this this circumcircumstance stancebe be better betterable ableto to withstand withstandthe the demands demandsfor forconformity conformitywith with the the differing differingexpectations expectationsof those thosecomprising comprisinghis his role-set. role-set.For Forat at least leastsome some of these these others, others,the the relationship relationshiphas has only only peripheral penpheralsignificance. significance.This This does does not not mean, mean,of course, course,that that teachers teachersare are not not vulnerable vulnerableto to demands demands which which are are at at odds oddswith with their theirown own professional professionalcommitments. commitments.It means means only powerful members only that that when when powerful membersof their theirrole-set rote-setare are only only little little conconcerned with this this particular particular relationship, vulnerable than cernedwith relationship,teachers teachersare areless lessvulnerable than they would would otherwise be (or they otherwisebe (orsometimes sometimesare). are). Were Wereall all those thoseinvolved involvedin the role-set role-set equally with this the equallyconcerned concernedwith this relationship, relationship,the the plight plight of the the teacher would would be be considerably more sorrowful than it often teacher considerablymore sorrowfulthan often is. is. What What holds for the particular particular case the teacher teacher presumably presumably holds holds for the case of the holds for for the the occupants of other other statuses: statuses: the the impact impact upon upon them them of diverse diverse expectaoccupants expectations among among those those in their their role-set role-set is is mitigated mitigated by the the basic basic structural tions stuctural fact of differentials differentials of ofinvolvement the relationship relationship among among those those comfact involvementin the comprising their their role-set. role-set. prising 2. Diffierences Differences ofpower power of those those in the role-set. role-set. A second potential mechanmechan2. in the secondpotential ism for stabilizing the the role-set role-set is is found the distribution distribution of power power and and ism forstabilizing foundin the authority. By By power, power, in this this connection, connection, is meant meant the the observed observed and and authority. predictable capacity capacity to to impose impose one's one's will will in a social social action, action, even even against against predictable the opposition opposition of others others taking taking part part in that that action; action; by authority, authority, the the the culturally legltimized legitimized organization organization of power. power. culturally As a consequence consequence of social social stratification, stratification, the the members members of a role-set role-set As are not not apt apt to be equally equally powerful powerful in shaping shaping the the behaviour behaviour of statusstatusare does not not follow follow that that the the individuals, individuals, group, group, or occupants. However, However, it does occupants. stratum in the the role-set role-set which which are are separately separately most most powerful powerful uniformly uniformly stratum succeed in imposing imposing their their demands demands upon upon the the status-occupant, status-occupant, say, say, the the succeed I113 I3 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROBERT K. MERTON ROBERT MERTON teacher.This Thiswould wouldbe beso soonly teacher. that onlyin in the thecircumstance circumstance thatthe theone onemember member the role-set role-sethas has either eitheraa monopoly of the in the situation monopolyof power powerin the situationor or outoutweighsthe the combined combinedpower powerof the weighs Failing this special the others. others.Failingthis specialbut, but, of course,not not infrequent, infrequent,situation, course, of power situation,there theremay may develop developcoalitions coalitions power amongsome somemembers membersof the the role-set role-setwhich among status-occupants whichenable enablethe the status-occupants to go go their theirown to own way. way. The The familiar familiarpattern patternof aa balance balanceof power poweris is of coursenot not confined confinedto course political realm. to the the conventionally-defined conventionally-defined politicalrealm.In In less easily easily visible visibleform, form, it can can be be found less found in in the the workings workingsof role-sets role-sets generally,as as the the boy boy who generally, whosucceeds succeedsin in having havinghis his father's father'sdecision decisionoffset offset his mother's mother'sopposed opposeddecision his occasion to know. decisionhas has ample ample occasionto know. To To the the extentthat that conflicting conflictingpowers extent powersin in his hisrole-set role-setneutralize neutralizeone one another, another,the the status-occupant has relative status-occupant has relativefreedom freedomto to proceed proceedas as he he intended intendedin in the the first place. first place. Thus, even even in in those those potentially Thus, potentiallyunstable unstablestructures structuresin in which which the the membersof aa role-set role-sethold hold contrasting members the contrastingexpectations expectationsof what what the statusstatusoccupant shoulddo, do, the occupant should the latter latteris is not not wholly whollyat at the the mercy mercyof the the most most powerful powerful among among them. them. Moreover, Moreover, the the structural variations of structuralvariations engageengagement ment in the the role-structure, role-structure, which which II have have mentioned, mentioned, can to reincan serve serveto reinforce force the the relative relative power power of the the status-occupant. For to the extent status-occupant. For to the extentthat that powerful powerful members melnbers of his his role-set role-set are are not not centrally centrally concerned with this this concernedwith particular particular relationship, relationship, they they will will be be the the less less motivated motivated to to exercise exercise their their potential potential power power to to the the full. full. Within Within varying varying margins margins of his his activity, activity, the the status-occupant status-occupant will will then then be be free to act act as as he he would. would. freeto Once Once again, again, to to reiterate reiterate that that which which lends lends itself itself to to misunderstanding, misunderstanding, I do do not not say say that that the the status-occupant status-occupant subject subject to to conflicting conflicting expectations expectations among among members members of his his role-set role-set is in fact fact immune immune to control control by by them. them. I suggest suggest only only that that the the power power and and authority-structure authority-structure of role-sets role-sets is is often often such such that that he has has a larger larger measure measure of autonomy autonomy than than he he would would have have had had if this this structure structure of competing competing power power did did not not obtain. obtain. 3. Insulation -3. Insulation of role-activities role-activities from from observability observability by by members members of the the role-set. role-set. People People do not not engage engage in continuous continuous interaction interaction with with all all those those in their their role-sets. role-sets. This This is not not an incidental incidental fact, fact, to be ignored ignored because because familiar, familiar, but one one integral integral to the the operation operation of social social structure. structure. Interaction Interaction with with each each member member of a role-set role-set tends tends to be variously variously interttent. intermittent. This This fundafundamental mental fact fact allows allows for for role-behaviour role-behaviour which which is at odds odds with with the the expectaexpectations tions of some some in the the role-set role-set to proceed proceed without without undue undue stress. stress. For, For, as as I elsewhere elsewhere suggest suggest at some some length,9 length, 9 effective effective social social control control presupposes presupposes social social arrangements arrangements making making for for the observability observability of behaviour. behaviour. (By (By observability, a conception conception which which I have have borrowed borrowed fFom from Simmel Simmel and and observability, tried tried to develop, develop, I mean mean the the extent extent to which which social social norms norms and and roleroleperformances performances can readily readily become become known known to others others in the the social social system. system. This believe, a variable variable crucial crucial to structural structural analysis, analysis, a belief beliefwhich which This is, I believe, I cannot, cannot, unhappily, unhappily, undertake undertake to defend defend here.) here.) To the extent extent that that the social social structure structure insulates insulates the individual individual from from having his role-set, role-set, he is the the less less having his his activities activities known known to members members of his I114 I4 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET ROLE-SET THE subject subjectto to competing competingpressures. pressures.It should shouldbe be emphasized emphasizedthat that we we are are dealing for dealinghere herewith withstructural structuralarrangements atTangements forsuch suchinsulation, insulation,not notwith with the to the fact fact that that this this or or that that person personhappens happens to conceal concealpart part of his his rolerolebehaviour behaviourfrom fromothers. others.The The structural structuralfact fact isis that that social socialstatuses statusesdiffer differ in in the the extent extent to to which which the the conduct conductof those those in in them them are are regularly regularly insulated insulatedfrom fromobservability observabilityby by members membersof the the role-set. role-set.Some Somehave have aa functionally functionallysignificant sigtiificantinsulation insulationof this thiskind, kind,as asfor forexample, example,the thestatus status of the the university universityteacher, teacher,insofar insofaras as norms normshold holdthat that what whatisis said saidin in the the classroom classroomis is privileged. privileged.In In this this familiar familiartype type of case, case, the the norm normclearly clearly has has the the function functionof maintaining maintainingsome some degree degree of autonomy autonomyfor for the the teacher. teacher.For Forif they they were wereforever foreversubject subjectto to observation observationby by all all those thosein in the the role-set, role-set,with with their theiroften oftendiffering differingexpectations, expectations,teachers teachersmight mightbe be driven drivento to teach teach not not what what they they know knowor or what what the the evidence evidenceleads leadsthem them to to believe, believe,but but to to teach teach what what will will placate placatethe the numerous numerousand and diverse diverse people people who who are are ostensibly ostensiblyconcerned concernedwith with 'the 'the education educationof youth'. youth'. That That this this sometimes sometimesoccurs occursis is evident. evident.But But it it would would presumably presumablybe be more morefrequent, frequent,were wereit it not not for forthe therelative relativeexemption exemptionfrom fromobservability observability by by all all and andsundry sundrywho whomay maywish wishto to impose imposetheir theirwill willupon uponthe theinstructor. instructor. More Morebroadly, broadly,the the concept conceptof privileged privilegedinformation informationand andconfidential confidential communication communicationin in the the professions professionshas has this this same samefunction functionof insulating insulating clients clientsfrom fromobservability observabilityof their their behaviour behaviourand and beliefs beliefsby by others othersin in their their role-set. role-set.Were Were physicians physiciansor or priests priestsfree free to to tell tell all all they they have have learned learnedabout aboutthe the private privatelives livesof their theirclients, clients,the the needed neededinformation information would would not not be be forthcoming forthcorningand and they they could could not not adequately adequatelydischarge discharge their their functions. functions.More More generally, generally,if all all the the facts factsof one's one's conducts conductsand and beliefs beliefs were were freely freely available availableto to anyone, anyone, social social structures structurescould could not not operate. operate.What What is is often often described describedas as 'the 'the need need for for privacy'-that privacy' that is, is, insulation insulationof actions actionsand and beliefs beliefsfrom from surveillance surveillanceby by others-is others- is the the individual individualcounterpart counterpartto to the the functional functionalrequirement requirementof social socialstructure structure that that some some measure measureof exemption exempiionfrom fromfull full observability observabilitybe be provided. provided. 'Privacy' 'Privacy'is is not not only only aa personal personalpredilection, predilection,though thoughit may may be be tha~, that, too. too. It is is also also aa requirement requirementof social socialsystems systemswhich which must must provide providefor for aa measure, measure,as asthey theysay sayin in France, France,of quant-d-soi, quant-a-soi, a portion portionofthe ofthe selfwhich selfwhich is is kept kept apart, apart,immune immunefrom fromobservation observationby by others. others. Like Likeother othersocial socialmechanisms, mechanisms,this thisone one of insulation insulationfrom fromfull fullobservaobservability bility can, can, of course, course,miscarry. miscarry.Were Werethe the activities activitiesof the the politician politicianor, or, if one one prefers, prefers,the the statesman, statesman,fully fully removed removedfrom fromthe the public publicspotlight, spotlight, social reduced. socialcontrol controlof his his behaviour-would behaviourwouldbe be correspondingly correspondingly reduced.And And as power anonymously as we we all all know, know, anonymous anonymouspower anonymouslyexercised extrciseddoes does not not make makefor for aa stable stablesocial socialstructure structuremeeting meetingthe the values valuesof aa society. society.So, So, too, too, the the teacher teacheror or physician physicianwho whois is largely largelyinsulated insulatedfrom fromobservability observability may of his may fail fail to to live live up up to to the the minimum minimumrequirements reqviirements his status. status.All All this this means by meansonly only that that some somemeasure measureof observability observabilityof role-performance role-performance by members of the members the role-set role-setis is required, required,if the the indispensable indispensablesocial socialrequirerequirement of accountability ment accountabilityis is to to be be met. met. This This statement statementdoes does not not contradict contradict I I5 115 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROBERT ROBERT K. MERTON MERTON an earlier earlierstatement statementto to the the effect effectthat thatsome somemeasure an measureof insulation insulationfrom from observabilityis is also alsorequired requiredfor for the the effective effectiveoperation observability operationof social socialstrucstructures. Instead, Instead,the the two two statements, statements,taken takenin in conjunction, tures. conjunction,imply imply that that thereisis an an optimum optimumzone zoneof observability, observability, difficultto there difficult to identify identifyin in precise precise terms and and doubtless doubtlessvarying varyingfor for different differentsocial social statuses, terms statuses,which which will will simultaneouslymake make both both for for accountability simultaneously and accountabilitry and for for substantial substantial autonomy,rather ratherthan thanfor foraa frightened frightenedacquiescence autonomy, acquiescencewith withthe the distribudistribution of power powerwhich whichhappens, happens,at at aa particular particularmoment, tion moment,to to obtain obtainin in the the role-set. role-set. Observability conpZicting 4. Ohservahiliry of conflicting demands hy of a role-set. demands by memhers members tole-set.This This mechatiism is implied impliedby by what has been beensaid mechanism is what has said and and therefore thereforeneeds needsonly only passing commenthere. here.As long as as members membersof the passing comment As long the role-set role-setare are happily happily ignorant ignorant that that their their demands demands upon upon the the occupants occupantsof aa status statusare areincomincompatible, eachmember hisown owncase. patible, each member may may press press his pattern is case.The The pattern is then thenmany many against becomesplain against one. one. But But when when it becomes plain that that the the demands are demandsof some some are in full full contradiction contradiction with with the the demands demands of others, others, it becomes, in part, part, becomes,in the the task task of members members of the the role-set, role-set, rather rather than than that that of the the statusstatusoccupant, occupant, to resolve resolve these these contradictions, contradictions, either either by by a struggle struggle for for overoverriding riding power power or or by some some degree degree of compromlse. compromise. In such such circumstances, circumstances, the the status-occupant status-occupant subjected subjected to to conflicting conflicting demands demands often often becomes becomes cast cast in the the role role of the the tedius tertius gaudens, gaudens, the the third third (or (or more more often, often, the the nth) nth) party party who who draws draws advantage advantage from from the the conflict conflict of the the others. others. Originally Originally at the the focus focus of the the conflict, conflict, he he can can virtually virtually become become a bystander bystander whose whose function function it is to highlight highlight the the conflicting conflicting demands demands being being made made by members members of his his role-set. role-set. It becomes becomes a problem problem for for them, them, rather rather than than for for him, him, to resolve resolve their their contradictory contradictory demands. demands. At the the least, least, this this serves serves to make make evident evident that that it is not not wilful wilful misfesance misfesance on his his part part which which keeps keeps him him from from conforming conforming to all the the contradictory contradictory expectations expectations imposed imposed upon upon him.l° him. 10 When When most most effective, effective, this this serves serves to articulate articulate the the expectations expectations of those those in the the role-set role-set beyond beyond a degree degree which which would would occur, occur, if this this mechanism mechanism of making making contradictory contradictory expectaexpectations tions manifest manifest were were not not at work. work. 5. Mutual Mutual social social suppod support among among status-occupants. status-occupants. Whatever Whatever he may may believe believe to the contrary, contrary, the occupant occupant of a social social status status is not not alone. alone. The very very fact fact that that he is placed placed in a social social position position means means that that there there are are others others more more or or less less like-circumstanced. like-circumstanced. To this this extent, extent, the actual actual or potential potential experience experience of of facing facing aa conflict conflict of expectations expectations among among members members of the role-set role-set is is variously variously common common to to all all occupants occupants of the the status. status. The particuparticular persons subject to these conflicts lar persons subject to these conflicts need need not, not, therefore, therefore, meet meet them them as as wholly wholly private private problems problems which which must must be be coped coped with with in in wholly wholly private private fashion. fashion. It It is is this this familiar familiar and and fundamental fundamental fact fact of of social social structure, structure, of of course, course, which which is is the the basis basis for for those those in in the the same same social social status status forming forming the the associations and the the larger larger society society in in aa associations interrnediate intermediate to to the the individual individual and pluralistic pluralistic system. system. These These orgaIiizations organizations constitute constitute aa structural structural response response 6 I116 I This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions THE ROLE-SET THE ROLE-SET to copingwith with the the (potentially (potentiallyor or actually) actually)conflicting conflicting to the the problems problems of coping demands in the demands by by those those in the role-sets role-sets of the the status. I I Whatever Whatever the status.ll the intent, intent, these socialformations servingto these constitute constitute social formations serving to counter counterthe the power powerof the the role-set; amenableto its demands, demands,but helping role-set; of being, being, not not merely merely amenable to its but of helping to Such organizations so familiar familiaraa part to shape shape them. them. Such organizations-so part of the the social social landscape societies-also develop systems landscape of differentiated differentiated societies-also develop normative normative systems which anticipateand such conconwhich are are designed designed to to anticipate and thereby thereby to to mitigate mitigate such flicting flicting expectations expectatioDSli They They provide provide social social support support to to the the individuals individuals in the the status status under under attack. attack. They They minimize minimize the the need need for for their their improurising improvising personal personal adjustments adjustments to to patterned patt.erned types types of conflicting conflicting expectations. expectations. Emerging Emerging codes codes which which· state state in advance advance what what the the socially-supported socially-supported conduct conduct of the the status-occupant status-occupant should should be, be, also also serve serve this this social social function. function. This This function function becomes becomes all all the the more more significant significant in the the structural structural circumcircumstances stances when when status-occupants status-occupants are are highly highly vulnerable vulnerable to to pressures pressures from from their their role-set role-set because because they they are are relatively relatively isolated isolated from from one one another. another. Thus, Thus, thousands thousands of librarians librarians sparsely sparsely distributed distributed among among the the towns towns and and villages villages of America America and and not not infrequently infrequently subject subject to to censorial censorial pressures pressures received received strong strong support support from from the the code code on censorship censorship developed developed by by the the American American Library Library Association.l2 Association. 12 This This only only illustrates illustrates the the general general mechanisms mechanisms whereby whereby status-peers status-peers curb curb the the pressures pressures exerted exerted upon upon them them individually individually by drawing drawing upon upon the the organizational organizational and and normative normative support support of their their peers. peers. 6. Abridging Abridging the the role-set. role-set. There There is, is, of course, course, a limiting limiting case case in the the modes modes of coping coping with with incompatible incompatible demands demands by the the role-set. role-set. Role-relations Role-relations are are broken broken off, off, leaving leaving a greater greater consensus consensus of ofrole-expectations among those those role-expectations among who who remain. remain. But But this this mode mode of adaptation adaptation by amputating amputating the the role-set role-set is possible possible only only under under special special and and limited limited conditions. conditions. It can can be effectively effectively utilized utilized only only in those those circumstances circumstances where where it is still still possible possible for for statusstatusoccupants occupants to perform perform their their other other roles, roles, without without the the support support of those those with with whom whom they they have have discontinued discontinued relations. relations. It presupposes presupposes that that the the social structure structure provides provides this this option. option. By By and and large, large, however, however, this this option option social is infrequent infrequent and and lited, limited, since since the the composition composition of the the role-set role-set is ordinarily ordinarily not not a matter matter of personal personal choice choice but a matter matter of the the social social organization organization in which which the the status status is embedded. embedded. More More typically, typically, the the individual individual goes, goes, and and the the social social structure structure remains. remains. RESIDUAL RESIDUAL CONFLICT CONFLICT IN THE ROLE-SET Doubtless, these these are are only only some some of the the mechanisms mechanisms which which serve serve to Doubtless, articulate articulate the the expectations expectations of those those in the the role-set. role-set. Further Further inquiry inquiry will will uncover uncover others, others, just as as it will will probably probably modify modify the the preceding preceding account account of those those we have have provisionally provisionally identified. identified. But, But, however however much much the the subsubstance stance may may change, change, I believe believe that that the logic logic of the the analysis analysis will will remain remain largely largely intact. intact. This This can be briefly briefly recapitulated. recapitulated. First, First, it is assumed assumed that that each each social social status status has has its organized organized complecomplement ment of role-relationships role-relationships which which can can be thought thought of as as comprising comprising a I117 I7 This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions Ix8 118 ROBERT ROBERT K. MERTON MERTON role-set. role-set.Second, Second,relationships relationshipshold hold not not only only the the between betweenoccupant occupantof the particular status the particular status and and each each member memberof the the role-set, role-set,but but always always potentially and potentially and often often actually, actually,between betweenmembers membersof the the role-set role-setitself. itself. Third, Third,to to the the extent extentthat that members membersof the the role-set role-setthemselves themselveshold hold subsubstantially stantially differing differingstatuses, statuses,they they will will tend tend to. to have have some some differing differing expectations expectations(moral (moraland and actuarial) actuarial)of the the conduct conductappropriate appropriatefor for the the status-occupant. status-occupant.Fourth, Fourth,this this gives gives rise rise to to the the sociological sociologocalproblem problemof how become sufficiently how their their diverse diverseexpectations expectationsbecome sufficientlyarticulated arficulatedfor for the the status-structure and to status-structure and the the role-structure role-structure to operate operatewith with aa modicum modicumof effectiveness. effectiveness.Fifth, Fifth, inadequate inadequatearticulation articulationof these these role-expectations role-expectations tends tendsto to call call one one or or more moresocial socialmechanisms mechanismsinto into play, play, which whichserve serveto to patterned conflict reduce reducethe the extent extentof patterned conflictbelow belowthe the level level which whichwould wouldbe be involved involvedif these thesemechanisms mechanismswere werenot not at at work. work. And And now, now, sixth, sixth, finally finally and and importantly, importandy,even even when when these these (and (and probably other) are probably other)mechanisms mechatiisms areoperating, operating,they they may may not, not, in particular pariicular cases, prove sufficient cases,prove sufficientto to reduce reducethe the conflict conflictof expectations expectationsbelow belowthe the level level required requiredfor for the the social social structure structureto to operate operate with with substantial substantial effectiveness. effectiveness.This This residual residualconflict conflictwithin withinthe the role-set role-setmay may be be enough enough to to interfere interferematerially materiallywith with the the effective effectiveperformance performanceof roles roles by by the the occupant occupantof the the status statusin in question. question.Indeed, Indeed,it may may well weIl tum turn out out that that this condition operating this conditionis is the the most mostfrequent frequentone-role-systems one role-systems operatingat at conconsiderably siderablyless less than than full full efficiency. efficiency.Without Without trying trying to to draw draw tempting tempting analogies analogieswith with other other types types of systems, systems,II suggest suggestonly only that that this this is is not not unlike unlikethe the case caseof engines engineswhich whichcannot cannotfully fullyutilize utilizeheat heat energy. energy.If the the analogy analogylacks lacksforce, force, it may may nevertheless neverthelesshave have the the merit merit of excluding excluding the utopian figmeilt the utopian figmentof aa perfectly perfectlyeffective effectivesocial socialsystem. system. for We We do do not not yet yet know knowsome someof the the requirements reqliirements forfuller fullerarticulation ardculation of the the relations between the relationsbetween the occupant occupantof aa status statusand and members membersof his his role-set, role-set,on on the the one one hand, hand, and and for for fuller fullerarticulation articuladonof the the values valuesand and expectations expectationsamong amongthose thosecomprising comprisingthe the role-set, role-set,on on the the other. other.As As we we have have seen, seen, even even those those requirements requirementswhich which can can now now be be identified identifiedare are not not readily readilysatisfied, satisfied,without withoutfault, fault,in in social socialsystems. systems.To To the the extent extentthat that they they are are not, not, social socialsystems systemsare are forced forcedto to limp limp alone alonewith with that that measure measure of ineffectiveness ineffectivenessand and inefficiency inefficiencywhich whichis is often often accepted acceptedbecause becausethe the realistic realisticprospect prospectof decided decidedimprovement improvementseems seemsso so remote remoteas assometimes sometimes not not to to be be visible visibleat at all. all. NOTES NOTES 11 The Ihe author author was was C. C. R. Henderson, Henderson, the the social social meliorist meliorist and and professor professorof sociology sociologyin the the University Universityof Chicago: Chicago: 'Business 'Business men men and and social social theorists', theorists', American Journal 1I89S--g6, Arrcan iournalof Sociology, Sociology, 895-96, x, 38.5-97, 3857, at at 389. 389 I, S ' Emile E:mileDurkheim, Durkheim,'La 'La sociologie sociologieet et son son domaine domainescientifique', scientifique',first firstpublished published in di 1900, in Rivista Rivistaltaliana Italauta di Sociologia, Sociologsa, I900, ~ i, 127 I27 if., ff., but but coming comingto to my my attention attentiononly only after as afterit was was reprinted repnnted as an an appendix appendixto to t Armand Ou Armand Cuvillers Cuvillers' Ou va va la la sociologie. soaologsc. franfaise? (Paris: fransisc? (Paris: Librairie Librairie Marcel Marcel RiviEreet et Qie, (:ie, 1953), I953), 178-208. I78-208. Riviere a3 L. L. J. Henderson Hendersonmade made these thesemattermatterof-fact of-factobservations obsetvationssome some time time ago, ago, but, but, This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions ROLE-SET THE ROLE-SET 119 I x9 evident bridge, Mass.: Mass.: Harvard Harvard University University evidentas as they theyare, are, they they often oftendrop dropfrom from bridge, view. Press,1957). I957). view. See See his his comparison comparisonbetween between the the Press, 8 Bernard character BernardBarber Barberhas has drawn drawn out out the the characterof organic orgaxiicchemistry chemistryand and of implicationsof this this structural structuralfact fact in in his his sociology, Pareto's General sociology, in Parcto's GcntralSociology Socwlogy implications (Cambridge, study of voluntary voluntaryassociations; associations;see see his his (Cambridge,Mass.: Mass.:Harvard HarvardUniversity University study 'Participation Press,1935), I 935), 107-8. I o78. 'Participation and and mass mass apathy apathy in Press, ,' On associations',in in A. A. W. W. Gouldner, Gouldner,ed., ed., On the the general generalissue, issue,see see the the obserobser- associations', vations Nagel. 'Despite in Leadership (New vations of Ernest Ernest Nagel. 'Despite the the Studies Studzes in Lcadership (New York: York:Harper Harper variability 0 ), 477-504, variability and and instability instability of social social & & Brothers, Brothers,195 x950), 477-504, especially especially be at phenomena, they phenomena, they may may nevertheless neverthelessbe at 486 486 if. ff. subsumable subsumableunder underaa common commontheory theory.•• ... RobertK. K. Merton, Merton,Social SocialTheory Ncoy and and •' Robert though SocialStructure Stmsturc(Glencoe, (Glencoe, Illinois: Illinois: The The thoughwhether whetherthis thisis is more morethan thanaa fancy fancy Social is present any is at at present any man's man'sguess. guess.But But some some Free Free Press, Press,rev. rev. ed., ed., in in press), press), 336-56. 336-56. things are things are fairly fairly clear. clear. If aa comprehencomprehen- This This discussion discussionof role-set role-setdraws draws upon upon sive one part partof Chapter ChapterIX, 'Continuities 'Continuitiesin in sive social socialtheory theoryis is ever everachieved, achieved,it will will one not be be aa theory not theoryofhistorical of historicaldevelopment, development, the the Theory Theory of Reference Reference Groups Groups and and according accordingto to which which societies societiesand and instituinstitu- Social SocialStructures', Structures',368-84. 368 84. 10 tions succeed 10See See the the observations observationsby by William WilliamG. G. tions succeedone one another anotherin in aa series seriesof inevitable inevitablechanges. changes.Those Thosewho who are are seekseek- Carr, Carr, the the executive executive secretary secretary of the the ing ing aa comprehensive comprehensivesocial social theory theory by by National NationalEducation EducationAssociation, Association,who who has has charting summarized some some of the the conflicting conflicting chartingthe the rise rise and and decline declineof civilizaciviliza- summarized tions, pressuresexerted exertedupon upon school school curricula curricula tions, are are looking looking for for it in in the the wrong wrong pressures place. The undoubtedly have place. The theory theorywill will undoubtedly have by by voluntary voluntaryorganizations, organizations,such such as as the the be highly to to be highlyabstract, abstract,if it it is is to to cut cut across across American AmericanLegion, Legion,the the Association Associationfor forthe the the the actual actualcultural culturaldifferences differencesin in human human United United Nations, Nations, the the National National Safety Safety behaviour. Its Council,the the Better' BetterBusiness BusinessBureau, Bureau,the the behaviour. Its concept concept will will have have to to be be Council, apparently AmericanFederation Federationof Labour, Labour,and and the the apparently remote remote from from the the familiar familiar American and Daughtersof the the American AmericanRevolution. Revolution. and obvious obvious traits traits found found in in anyone any one Daughters society; society; its its articulation articulationwill will involve involve the the His His summary summarymay may serve serve through throughconconuse crete example example to to indicate indicatethe the extent extent of use of novel novelalgorithmic algorithmictechniques; techniques;and and crete its its application applicationto to concrete concretematerials materialswill will competing competingexpectations expectationsamong among those those in in require special require special training training of high high order. order. the the complex complex role-set role-set of school school supersuperbe aa theory But But above aboveall, all, it will will have have to to be theory intendents intendentsand and local local school schoolboards boardsin in as as for differentiatedaa society society as as our our own. own. for which which aa method method of evaluating evaluatingevievi- differentiated dence be available which does dence must mut be availablewhich does not not Sometimes, Sometimes, Mr. Mr. Carr Carr reports, reports, these these depend dependon on the the vagaries vagariesofspecial of specialinsights insights voluntary voluntary organizations organizations 'speak 'speak their their and private intuitions. and private intuitions.It will will have have to to be be collective collective opinions opixiionstemperately, temperately,somesomeaa theory theory which, which, in its timesscurrilously, scurrilously,but but always alwaysinsistently. insistently. its method methodof articuarticu- times lating its lating its concepts concepts and and evaluating evaluating its its They They organize organize contests, contests, drives, drives, colleccollecbe continuous evidence, will be tions, exhibits, exhibits, special special days, days, special special evidence, will continuow with with the the tions, theories of the weeks, and and anniversaries anniversariesthat that run run all all theories the natural naturalsciences.' sciences.''Prob'Prob- weeks, lems theory formation le of concept concept and and theory formation year year long. long. 'They in the social Science, Languagc, Language, 'They demand demandthat that the the public publicschools schools in the socialsciences', sciences',in in Sci4nsc, and Human Rights. Rights. Proceedings Proceedings of the give more more attention attention to to Little Little League League and Human the give American Philosophical Philosophical Association, baseball, first first aid, aid, mental mental hygiene, hygiene, American Association, baseball, Eastern Division, Division, Volume Volume II (Philaspeech correction, correction,Spanish Spanish in in the the first first Eastern (Phila- speech delphia: grade, military military preparedness, preparedness, interinterdelphia: University University of Pennsylvania Pennsylvania grade, national 2 ), 4343, national understanding, understanding,modern modernmusic, music, Press, I952), at 63. 63. 43-63, at Press, 195 i6 In writing writing of Keyncs's Keynes's theories, theories, world world history, history, American American history, history, and and F. Harrod Harrod characterizes local history, history, geography geography and and homehomeR. F. characterizeseconomics economicsin in local much these these terms. Lift of John John making, much terms. The Nc Life malcing,Canada Canadaand and South SouthAmerica, America,the the Maynard MCgtncs Keynes (Macmillan, Maynard (Macrrlillan,London, London, Arabs Arabsand and the thc Israeli, Israeli,the the Turks Turksand and the the Greeks, Greeks,Christopher ChristopherColumbus Columbusand and Leif Leif I95I),1), 462-3462-3. 195 Marshall, 'A 'A note note on on Ericsson, Ericsson,Robert Robert E. E. Lee Lee and and Woodrow Woodrow •' T. H. Marshall, "status" M. Kapadia "status""', in K. M. Kapadia (editor), (editor), Wilson, Wilson,nutrition, nutrition,care care of the the teeth, teeth, free frec Professor Ghurye Felicitation Volume (Bomenterprise,labour labour relations, relations,cancer cancerprepreProfessor Ghuryc Fclstation Volurnc (Bom- enterprise, vention, bay: Popular Popular Book Depot, n.d.), n.d.), 11-19. vention, human human relationships, relationships,atomic atomic bay: BookDepot, I I-I9. 7 R. K. Merton, L. Kendall, Merton, P. P. L. Kendall, and and energy, energy, the the use use of firearms, firearms,the the ConConG. Reader, editors, G. G. G. Reader, editors, The Nc StudentStudunt- stitution, stitution,tobacco, tobacco,temperance, temperance,kindness kindness Physician: Introductory Introductory Studies Physician: Studies in in the tfw to to animals, animals, Esperanto, Esperanto,the the 33 R's, R's, the the Sociology of Medical Medical Edacation Education (CamSociology (Cam- 3 C's C'sand and the the 4 F's, F's, use use of the the typewriter typewriter This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions 120 I20 ROBERT K. MERTON ROBERT MERTON and legible legible penmanship, and penmanship, moral moral values, values, physical fitness, ethical ethical concepts, concepts, civil civil physical fitness, defence, religious literacy, thrift, law defence, religious literacy, thrift, law observance, observance, consumer consumer education, education, narnarcotics, cotics, mathematics, mathematics, dramatics, dramatics, physics, physics, and (that (that latest latest of all all educaeducaceramics, and ceramics, tional tional discoveries) discoveries) phonics. phonics. 'Each is anxious 'Each of these these groups groups is anxious to to avoid avoid overloading overloading the the curriculum. curriculum. All any any of them them ask ask is that that the the non-essentials non-essentials be dropped dropped in order order to get get their their material material in. Most insistthat Most of them them insist that they they do do not not want want a special special coursthey course-they just just want want their their ideas ideas to permeate permeate the the entire entire daily daily programme. programme. Every Every one one of them them proproclaims claims a firm firm belief belief in local local control control of education education and and an apprehensive apprehensive hatred hatred of national national control. control. 'Nevertheless, 'Nevertheless,if their their national national ororgaxiizationprogramme ganization programme in in education educationis is not not adopted adoptedforthwith, forthwith,many manyof them themuse use the pressure the press, the pressure of the press, the the radiance radianceof the props of propapropathe radio, radio, and and all all the the props ganda to to bypass ganda bypass their their elected elected school school board.' An An address board.' addressat at the the inauguration inauguration of Hollis Hollis Leland Leland Caswell, Caswell, Teachers Teachers College, College, Columbia ColumbiaUniversity, University,NovemNovember I955, 10. IO. ber 2I-2, 21-2, 1955, 11 this context, 11In In this context, see see the the acute acute analysis analysisof the the formation formationof the the National National Union Union of Teachers Teachersby Asher AsherTropp, Tropp, The Nc School School Teachers Teachers(London: (London: Heinemann, Heinemann, 1957)· I 957). 11 P. McKeon, McKeon, R. K. Merton Merton 19See See R. P. and and W. Freedom to W. Gellhom, Gellhorn, Freedom to Read Rcad (1957)· (I957). This content downloaded on Mon, 25 Feb 2013 14:13:58 PM All use subject to JSTOR Terms and Conditions
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