Please find below a consolidated list of the NDRAA assistance that has been made available to
various regions, courtesy of Minister Crisafulli’s office.
The Government is continuing to work with the Commonwealth on extending Category C and
Category D assistance for the worst affected areas. Please use this list to find out if your relevant
LGA has been activated and what it has been activated for.
Some useful contacts are also provided below.
There are three columns of contacts.
- If you are dealing with a small business or primary producer who requires government
assistance because they have been directly flood affected, please use contact list 1.
- If you are dealing with a person who wishes to contribute the data about the damage to
their small business to help the State Government get their local government area NDRRA
activated for Cat C and/or D, then use list 2.
- If you are dealing with a person who is a primary producer who wishes to contribute data
about the damage to their property/farm/business so that their local government area can
be NDRRA activated for Cat C and/or D – use list 3.
All of this information can be distributed to the general public.
1. CONTACT INFORMATION FOR A SMALL BUSINESS OR PRIMARY
PRODUCER WHO REQUIRES GOVERNMENT ASSISTANCE
NDRRA Relief
Measure
Contact (if not activated)
Contact (if activated)
Category A - Personal
Hardship Assistance
Scheme (PHAS)
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173 349
www.communities.qld.gov.au
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173 349
www.communities.qld.gov.au
Category B - Essential
Services Safety &
Reconnection Scheme
(ESSR)
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173
349 www.communities.qld.gov.au
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173 349
www.communities.qld.gov.au
Category B – Freight
Subsidies for Primary
Producers
Dept of Agriculture, Fisheries &
Forestry (DAFF)
Ph: 3224 8832
www.daff.qld.gov.au
Dept of Agriculture, Fisheries
& Forestry (DAFF)
Ph: 3224 8832
www.daff.qld.gov.au
Category B – Natural
Disaster Assistance
(Concessional Loans)
for Primary Producers
Dept of Agriculture, Fisheries &
QRAA
Forestry (DAFF) – Regional Office Ph: 1800 623 946
Ph: 132 523
www.qraa.qld.gov.au
Category C – Special
Disaster Assistance
(Clean-Up and
Dept of Agriculture, Fisheries &
QRAA
Forestry (DAFF) – Regional Office Ph: 1800 623 946
Recovery Grants) for
Primary Producers
Ph: 132 523
www.qraa.qld.gov.au
Category B – Natural
Disaster Assistance
(Concessional Loans)
for Small Business
Dept of Tourism, Major Events,
Small Business and the
Commonwealth Games
Ph: 132 523
QRAA
Ph: 1800 623 946
www.qraa.qld.gov.au
Category C – Special
Disaster Assistance
(Clean-Up and
Recovery Grants) for
Small Businesses
Dept of Tourism, Major Events,
Small Business and the
Commonwealth Games
Ph: 132 523
QRAA
Ph: 1800 623 946
www.qraa.qld.gov.au
Category B – Natural
Disaster Assistance
(Concessional Loans)
for Non-Profit
Organisations
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173 349
www.communities.qld.gov.au
QRAA
Ph: 1800 623 946
www.qraa.qld.gov.au
Category C - Special
Disaster Assistance
(Clean-Up and
Recovery Grants) for
Non-Profit
Organisations
Dept of Communities, Child
Safety & Disability Services
Ph: 1800 173 349
www.communities.qld.gov.au
QRAA
Ph: 1800 623 946
www.qraa.qld.gov.au
2. CONTACTS FOR DAMAGE DATA COLLECTION – SMALL BUSINESS
Far North Queensland Regional Office
Mackay Isaac Whitsunday Regional Office
Main Office – Cairns
Visit: Ground Floor, Cairns Port Authority Building,
Cnr Grafton and Harley Streets, Cairns
Post: PO Box 2358, Cairns Qld 4870
Tel: 07 4048 1111
Main Office – Mackay
Visit: Level 2, 67 – 69 Sydney Street, Mackay
Post: PO Box 710, Mackay Qld 4740
Tel: 07 4967 1099
Councils serviced
Aurukun
Cairns
Cassowary Coast
Cook
Croydon
Etheridge
Hope Vale
Kowanyama
Lockhart River
Mapoon
Napranum
Councils serviced
Isaac
Mackay
Whitsunday
Northern Peninsula Area
Pormpuraaw
Tablelands
Torres Shire
Torres Strait Island
Weipa Town Authority
Wujal Wujal
Yarrabah
North and Central West Regional Office
North Queensland Regional Office
Main Office – Mount Isa
Visit: 1/75 Camooweal Street, Mount Isa
Post: PO Box 2221 Mount Isa, Queensland 4825
Tel: 07 4747 2144
Main Office – Townsville
Visit: Level 5, Central Plaza, 370 Flinders Street,
Townsville
Post: PO Box 1732, Townsville Qld 4810
Tel: 07 4799 7414
Councils serviced
Barcaldine
Barcoo
Blackall Tambo
Boulia
Burke
Carpentaria
Cloncurry
Diamantina
Doomadgee
Flinders
Longreach
Mckinlay
Mornington
Mount Isa
Richmond
Winton
Councils serviced
Burdekin
Charters Towers
Hinchinbrook
Palm Island
Townsville
Fitzroy/Central Regional Office
Wide Bay Burnett Regional Office
Main Office – Rockhampton
Visit: Level 3, 130 Victoria Parade, Rockhampton
Post: PO Box 113, Rockhampton Qld 4700
Tel: 07 4938 4686
Main Office - Bundaberg
Visit: Level 1 7 Takalvan Street Bundaberg
Post: PO Box 979 Bundaberg Qld 4670
Tel: 07 4151 9743
Councils serviced
Councils serviced
Banana
Central Highlands
Gladstone
Rockhampton
Woorabinda
Bundaberg
Cherbourg
Fraser Coast
Gympie
North Burnett
South burnett
Darling Downs South West Regional Office
South East Queensland (North) Regional Office
Main office – Toowoomba
Visit: 203 Tor Street Toowoomba
Post: PO Box 102 Toowoomba Qld 4350
Tel: 07 4688 1200
Main Office – Maroochydore
Visit: Level 8 Mike Ahern Building 12 First Avenue
Maroochydore
Post: PO Box 1129 Maroochydore Qld 4558
Councils serviced
Tel: 07 5470 8170
Councils serviced
Bulloo
Quilpie
Murweh
Paroo
Maranoa
Balonne
Western Downs
Goondiwindi
Toowoomba
Southern Downs
Brisbane
Moreton Bay
Sunshine Coast
3. CONTACTS FOR DAMAGE DATA COLLECTION – PRIMARY
PRODUCERS
Name
Region
Landline
Mobile
David Carey
Lockyer Valley (except Somerset
LGA)
3255 4481
0467 746 302
Tim Grant
North Burnett
4161 4000
0428 761 482
Mathew Johnston
Sunshine Coast (Before 11 Feb
contact Jason Keating on 5480 4428)
5453 5814
Jason Keating
Gympie/Fraser Coast
5480 4428
0411 271 674
Scenic Rim (incl. Fassifern Valley)
4688 1288
0408 458 353
Bundaberg and North Burnett
4155 6244
0401 676 360
Damien O’Sullivan
South Burnett
4160 0700
0459 812 261
Veronica
Slizankiewicz
Somerset
4688 1583
0434 074 889
Nancy Rowe
Banana
4992 9111
Malcolm
Martin
Andrew (Andy)
Mead
Ken Murphy
Richard Routley
Ross Ballin
Calliope, Rockhampton and Central
Highlands
Goondiwindi and Toowoomba
Southern Downs and Western Downs
4923 6237
0429 470 026
0419 658 412
4688 1121
0429 054 616
4688 1468
0407 739 210
Office of the Hon. Campbell Newman MP | Premier of Queensland
Phone: 07 3405 5723| Fax: 07 3221 1809 | Mobile: 0408 072 809
Executive Building | 100 George Street | Brisbane | QLD 4000
PO Box 15185 | City East | Brisbane | QLD 4002
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