HR Shared Services
Informational Sessions
Wanda Karangelen, Director
Cynthia Addison, Manager
Our Qualifications
HR Shared Services includes 47 staff members. Here is a little fun info about us!
Type of Experience
Combined Years
of Experience
JHU/Health System
82
IT/ERP/Business
Analyst
60
HR/Benefit/Payroll
174
Customer Service/Call
Center
96
Education (beyond high
school)
98
Wow, not everyone can say they have 510 years of experience!!!!!!!!
2
HR Shared Services Units
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3
Human Resources
Benefits
Organizational Management
More About HR
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Human Resources
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Process HR Transactions in SAP
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4
New Hires/Rehires/Reinstatements
Employee Reassignments
Position Attribute Changes
Terminations
Salary Changes
Supplemental Pays
LOAs
Misc Deductions
More About Benefits
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Benefits
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Process Benefit Transactions in SAP
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Health & Welfare Enrollments/Changes
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Retirement Enrollments/Changes
Recurring Deductions
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Insurance
 Health
 Life
 Disability
Student Health Plan-Post Docs
Vendor Interfaces
More About Org Management
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Organizational Management
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Process Org Management Transactions in SAP
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Position
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Create
– Change
– Assign Roles-including org units access
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Job/Job Group
Org Unit
How HR Receives Info
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Human Resources
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Internal Service Request (ISR)
Paper Forms
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E-mail
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New Hire Additional Info
Other Info Not Available on ISR
Spreadsheets
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Tax Forms (state/federal)
Direct Deposits
I9s
Parking
Misc. Deductions
How Benefits Receives Info
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Benefits
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Paper Forms
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E-mail
Spreadsheets
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Enrollment Forms
Misc. Deductions
On-line/Interface
What Drives Benefits Eligibility
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Personnel Area
Personnel Subarea
Employee Group
Employee Subgroup
How Org Management Receives Info
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Organizational Management
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ISRs
E-mail
SAP Processing Begins
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JHU 12/26/06
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JHHS 1/1/07
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Weekly
Semi-Monthly
Biweekly
ISRs/Forms To HR SS
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JHU
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Weekly 12/27/06
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Semi Monthly 12/29/06
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Pay Period: 12/25/06 – 12/31/06
Pay Date: 1/5/07
Pay Period: 1/1/07 – 1/15/07
Pay Date: 1/12/07
JHHS
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Biweekly 1/3/07
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Pay Period: 12/24/06 – 1/6/07
Pay Date: 1/12/07
See HR SS website for future deadlines.
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HR Shared Services Website
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Visit HR SS website @
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Check Out
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http://ssc.jhmi.edu/
Job Aids
Communications/Deadlines
Advisory Board
Paycheck Communication
Paycheck Communication
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Objectives
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Focus on what people need to know about how
their pay is changing
Keep it simple—to ensure content is read and
understood
Paycheck Communication
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Audiences
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JHU: two primary audiences at the university—most
employees view their pay stubs online (online stub is not
changing but methodology is); around 500 -1,000 people
receive a paper stub (bargaining unit and a few others,
including students)
JHBMC: one audience at Bayview—all receive paper stubs
JHHS/JHH: three audiences at the health system/hospital—
“regular,” union, home care—all receive paper stubs
Paycheck Communication
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Key Messages (for cover letter)
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Deductions usually change the first of each year to reflect
regulatory changes and changes in benefit contributions
This year, there are a few more changes than usual
because we’re implementing our new HR system (SAP)
This new system is state-of-the-art and it replaces many
manual processes—as a result, some calculations may be
different, which could change your pay slightly
Review your pay stub once you receive it—we want to help
you understand what’s changing and why
If you have questions about your pay, resources are
available in person, online, and by phone
Major Processing Changes
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Temporary Inactive Status
- Students, fellowship recipients
- Part time instructors
Position attribute changes
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Reassignments
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Two part process
Hours changes (JHU only)
Legacy term - transfers
Initiated by receiving dept.
Major Processing Changes
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Name changes and SSN changes
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Address Changes (current and terminated staff)
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Processed via ISR
ISRs from dept
New Hire Emails
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Formatting
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What should they contain
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Subject line – New Hire John Doe, ISR# ________
See Reviewing an ISR Job Aid
Special Processing
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Need to process multiple ISRs….
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Miscellaneous Deductions
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What format should I use?
Where should I send them?
Retro processing
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What do I do?
ISR must reflect the correct eff date
HRSS will make increase eff 1/1/07 for JHU semi, 12/24 for HS
biweekly, and 12/25 for JHU weekly.
Copy of ISR will be forwarded to Payroll Shared Services who will
process a one time payment to reflect retro pay due; may be a
slight lag time between processing of salary change and receipt of
retro pay.
Special Processing
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Bargaining Unit increases effective 1/1/07
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Payroll cleanup
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Changes will be made by HRSS without ISRs
Interim process with strict guidelines
Please refer to memo sent by Divisional
Offices/Pat Day
Title changes as a result of new comp system
rollout
Changes that effect salary and benefits