Doncaster Council Learning and Development Course Outline Brochure Courses listed in this brochure are procured and / or arranged by Organisational Development where appropriate and in response to organisational need or where service areas have specifically requested / identified them to support effective delivery of their services. Courses listed are only available to Doncaster Council staff and those working for partner organisations or the independent, voluntary, private sector and who work with vulnerable adults in the Doncaster area. For details on available courses dates, course length, location, booking process etc. please refer to the Learning and Development Calendar. eLearning modules listed in this brochure are accessible via the Doncaster Council Learning Zone. If you have any queries regarding any of the courses in general, please email: [email protected] (phone: 01302 862219). We welcome any comments you have about the contents of this brochure. Please save paper by NOT printing out this document. Thank you. Version 21/07/2015 Course Index (alphabetical order) Please click on the course title for more details. Category Course Name Method Adult Social Care Activities, Motivation & Creativity Classroom Based eLearning Adult Obesity Online Adult Social Care Assessing Capacity & Best Interest Decision Making Classroom Based eLearning Assistive Technology Online eLearning Autism Awareness Online Adult Social Care Autism Basic Classroom Based Adult Social Care Autism Advanced Classroom Based Adult Social Care Autism Exploring Sensory Issues Classroom Based Adult Social Care BARI (Bariatric Module) Classroom Based eLearning Building Community Capacity Online eLearning Care Act (2 modules) Online eLearning Care Certificate (14 modules) Online eLearning Carers Awareness Online Adult Social Care Caring for Stroke Survivors Classroom Based Adult Social Care Complex Decision Making Classroom Based eLearning Connect to Support Online Adult Social Care Continence Training Classroom Based Health & Safety COSHH Classroom Based Corporate Data Protection – Introduction to the 1998 Act Online eLearning Deaf Awareness Online Adult Social Care Death, Dying & Bereavement Classroom Based Adult Social Care Decontamination in Health & Social Care Setting Classroom Based Adult Social Care Dementia – Basic Awareness Classroom Based Adult Social Care Dementia – Advanced Classroom Based Adult Social Care Diabetes Awareness Classroom Based eLearning Dignity & Respect Online eLearning DOLS Awareness Online Adult Social Care DOLS - Care Homes & Hospitals (Managing Authorities) Classroom Based Adult Social Care DOLS - Introduction Classroom Based Adult Social Care DOLS – Judicial Classroom Based eLearning Domestic Violence & Abuse Introduction (Level 1) Online Health & Safety Domestic Violence & Abuse – Brief Overview (Level 1) Classroom Based Version 21/07/2015 Category Course Method Health & Safety Domestic Violence & Abuse (Level 2) Classroom Based Health & Safety Domestic Violence & Abuse – Risk Assessment & Classroom Based MARAC (Level 3) eLearning Drugs & Alcohol Awareness Online Health & Safety Emergency First Aid At Work Classroom Based Adult Social Care End of Life Network Group Classroom Based Adult Social Care Epilepsy Classroom Based eLearning FACS Awareness Online Health & Safety Fire Safety Awareness Classroom Based Health & Safety Fire Warden Classroom Based Health & Safety First Aid At Work (3 Day) Classroom Based Health & Safety First Aid At Work Re-Qual (2 Day) Classroom Based Health & Safety Food Allergens & the Food Information Regulations Classroom Based Health & Safety Food Safety, Level 2 Classroom Based Health & Safety Food Safety, Level 2 Refresher Classroom Based Adult Social Care Health & Safety in Health & Social Care Setting Classroom Based Adult Social Care Healthier Foods & Specialist Diets, Level 2 Classroom Based eLearning Healthy Lifestyles Online Adult Social Care Individual Management Report – Safeguarding Adults Classroom Based Adult Social Care Infection, Prevention & Control (Domiciliary) Classroom Based Adult Social Care Infection, Prevention & Control (Residential) Classroom Based Adult Social Care Infection, Prevention & Control Network Group Classroom Based Adult Social Care Infection, Prevention & Control Refresher Classroom Based eLearning Information Technology Online eLearning Job Search, Application & Interview Skills Online Health & Safety Ladders & Stepladders – Safe Use Classroom Based eLearning Legislation & Partnership Working Online Health & Safety Manual Handling (Load) Classroom Based Adult Social Care Medications Classroom Based eLearning Meeting Skills Online eLearning Mental Capacity Act – Awareness Online Adult Social Care Mental Capacity Act – Basic Awareness Classroom Based eLearning Mental Health Online eLearning Mental Health Awareness Online eLearning Minute Writing Online Version 21/07/2015 Category Course Method Adult Social Care Moving & Handling of People (Induction) Classroom Based Adult Social Care Moving & Handling of People (Update) Classroom Based Health & Safety Needlestick Classroom Based eLearning Open Dementia Programme Online Adult Social Care Person Centred Planning & Person Centred Approaches Classroom Based Health & Safety Personal Safety for Lone Workers Classroom Based eLearning Personalisation Online Adult Social Care Pressure Ulcer Awareness & Prevention Classroom Based Adult Social Care Providing Personal Care Classroom Based Adult Social Care Record Keeping & Report Writing (Adults) Classroom Based Adult Social Care Risk Assessment, Enablement & Management Classroom Based eLearning Safeguarding Awareness Online Adult Social Care Safeguarding Adults – Basic Awareness Classroom Based Adult Social Care Safeguarding Adults - Interviewing alleged perpetrators and adults at risk Classroom Based Adult Social Care Safeguarding Adults Investigators Training Classroom Based Adult Social Care Safeguarding Adults – Making Enquiries Classroom Based Adult Social Care Safeguarding Manager Training Classroom Based Adult Social Care Safeguarding within the Care Act Classroom Based eLearning Smoking Awareness Online eLearning Strokes Online eLearning Supervision for Supervisees Online eLearning Supervision for Supervisors Online eLearning Support Planning Online eLearning The Strategy for the NHS Online eLearning The Welfare Reform Act 2012 Online eLearning Time Management Online eLearning Universal Services Online Adult Social Care Workforce Forum Classroom Based Adult Social Care Writing a Person Centred Plan Classroom Based eLearning Writing Effectively (and Plain English) Online Version 21/07/2015 Activities, Motivation & Creativity Back to top Target Audience: Home Carers, Residential Carers & PA's. Aim: To enable participants to understand how important activities are as part of good care practice and to provide a range of activities that can be used with older people. Content: • • • • • • • • Appreciate the importance of activities and how this relates to the minimum care standards. Understand the importance of assessing individuals and groups. Know how to plan and documentation required for this. Appreciate the importance of recording and care planning. Understand theories of motivation and approaches to take when motivating an older person. To be person centred and know how to evidence this. To build knowledge, skills and techniques to deliver a wide range of activities including reminiscence. To identify and build a range of resources. • How to carry out activities in line with relevant legislation. Adult Obesity Back to top This module introduces you to the causes and impact of the condition and the role of the social care practitioner in combating it. Assessing Capacity & Best Interest Decision Making Back to top Target Audience: Service/Team/Shift/Registered/SEC/Day Service/Deputy Managers, Senior Care Staff, Principal Practitioners, SW's, OT's, Assessment/Reviewing Officers, Commissioners, Contracts, Social Care Support Officers, Out of Hours, Central Control, Best Interest Assessors, Modern Matrons, Community Nurses & Police Officers, Ambulance staff. Aims: To help care staff, develop best practice in relation to the Act. Learning Outcomes: • • • • • • Understand the basic principles of the Act. Identify how people make decisions and the decisions that they need to make. Have knowledge of how to assess/judge if someone has the capacity to make a particular decision. Be aware of how to make a ‘best interests’ decision for someone who lacks capacity. Apply the above to their place of work. Identify where they may need to adapt the way that they document assessments and decisions made on behalf of service users. Version 21/07/2015 Assistive Technology Back to top This module will introduce you to some key elements of assistive technology and give you an overview of Telecare and Telehealth. You'll also see how appropriate assistive technology can provide solutions for a variety of people requiring support in their own homes. Autism (Awareness) Back to top This module outlines the basic facts about autism and the autism spectrum. Also covered are the effects of the disorder on social interaction and the senses, as well as what you can expect and how you can help should you work or be in contact with someone who has autism or Asperger's syndrome. Autism (Basic) Back to top Target Audience: Staff who come into contact with this client group and who are unable to complete the Autism eLearning module on http://doncaster.learningpool.com Content: • History of autism • ASD and related conditions. • What is autism, prevalence and Triad of Impairments. • Communication. • Behaviours that may Challenge. • Anxiety. • Diagnostic criteria. • Depression. Autism (Advanced) • Autistic view point on obtaining the correct diagnostic label. • How to produce “autism friendly” documents. Back to top Target Audience: Staff who work directly with this client group Content: • History of autism. • ASD and related conditions. • What is autism, prevalence and Triad of Impairments. • Communication. • Scotopic sensitivity • Prosopagnosia. • Sensory Integration difficulties. • Behaviours that may Challenge. • Anxiety. • Facial recognition. • Being literal. • Diagnostic criteria. Autism (Exploring Sensory Issues) • Synaesthesia. • Depression. • Autistic view point on obtaining the correct diagnostic label • Policies. • How to produce ‘autism friendly ‘documents. Back to top Target Audience: Staff who work directly with this client group. This course is seen as a 'follow on/addition' to Autism Advanced. Content: Version 21/07/2015 • • • • • • • • • • • • History of Sensory Integration Dysfunction (SID). What is Sensory Integration? Guided tour and explanation of the senses. Implications for the individual. Candidates taken through sensory overload simulation. Sensory tasks and activities. Sensory overload simulation (visual and auditory). Can SID affect communication and Behaviour. Creating a sensory friendly environment. Autistic view point on Sensory integration difficulties. Sensory workout. Brown and Dunn sensory profile. BARI (Bariatric Module) Back to top Target Audience: All carers/support workers who have undertaken the 2 day introduction course with DMBC within the previous 12 months. Course Outline: The theory and practical application of the movement and handling of the plus size person. Building Community Capacity Back to top This module is about changing approach to adult social care. The module includes background information and case studies. The background outlines some of the projects and initiatives that are driving the change. It refers to a "gold standard" vision for building and maintaining community capacity and signposts you to practical advice on how to achieve this standard. The case studies give you the opportunity to see how this may work in practice. Care Act Back to top Implementation of the Care Act will have significant implications for the adult social care workforce in England. The changes will impact the way councils do business and the roles of their workforce. They will have an impact on care providers and user organisations and their roles in the delivery of care, and the expectations and duties placed on them by the new legislation. Topic 1 - Introduction, Financial Changes and Safeguarding This e-learning module introduces The Care Act 2014 as well as examining the financial changes and safeguarding elements. Topic 2 - Assessments and Support Planning This e-learning module will take you through the assessment and support planning elements of The Care Act 2014 Version 21/07/2015 Care Certificate (14 Modules – Basic Life Support is not available on e-learning) 1. 2. 3. 4. 5. 6. 7. 8. Understand Your Role Your Personal Development Duty of Care Equality and Diversity Work in a Person Centred Way Communication Privacy and Dignity Fluids and Nutrition Carers Awareness Back to top 9. Awareness of Mental Health, Dementia and Learning Disabilities 10. Safeguarding Adults 11. Safeguarding Children 12. Basic Life Support (NOT AVAILABLE) 13. Health and Safety 14. Handling Information 15. Infection, Prevention and Control Back to top This course consists of 2 modules about raising awareness of a carer’s role to work colleague’s employers and other professionals who may work with, employ or encounter a carer during their daily life and knowing how to support them. Caring for Stroke Survivors Back to top Target Audience: Staff / Carers who work with those affected by Stroke. Complex Decision Making Back to top Target Audience: Service Managers, Team Managers, Deputy Team Managers, Principal Practitioners, Social Workers, Occupational Therapists, Safeguarding Team, Registered Managers, Deputies, Senior Home Care Managers, Best Interest Assessors, Nurses, Modern Matrons, Ward Managers, CPN's, Discharge Facilitators, Senior Clinicians, Children's Disability Team / Transitions Team. Learning Outcomes: • To understand the Principles of the Mental Capacity Act. • To be able to undertake a Complex Assessment of Capacity. • To understand the Best Interests Decision checklist and what is required when making complex best interest decisions. • Mental Capacity Act and Safeguarding. • Resolving disputes. • Taking matters to the Court of Protection. Connect to Support Back to top Version 21/07/2015 Connect to Support is an e-Marketplace that offers people a quick and easy way to find and buy the products and services that they need from the comfort of their home. You'll find out more about the background and see how easy it is to use the site as you work through this e-learning course. Continence Training Back to top Target Audience: Home/Residential Carers and Learning Disabilities. Content: • What is continence/incontinence? • Different types of incontinence. • Aids and appliances including pad fitting. • Brief look at catheter care and sheath fitting. COSHH Back to top Target Audience: Employees who use or deal with substances that may be hazardous to health. Aims: This course will provide delegates with an awareness of their legal responsibilities with regard to hazardous substances. Objectives: • • • • Understand the relevant legal legislation pertinent to hazardous substances. Know their responsibilities with regard to hazardous substances. Be able to undertake a COSHH assessment. Be able to source further information. Data Protection - Introduction to the 1998 Act Back to top Target Audience: Mandatory for all staff with PC and have not attended the classroom based training within the past 3 years. This module is designed to provide an overview of the Act itself and explain how it applies to you at Doncaster Council. Please also refer to the Responsible for Information modules listed below for which other module you may need to complete. Deaf Awareness Back to top This module provides information and guidance on deafness and communication support and it will outline: • The differing types of deafness and degrees of deafness. Version 21/07/2015 • The myths surrounding deafness. • The various methods of communication used by the deaf. • Communication support and the use of an interpreter. Death, Dying & Bereavement Back to top Target Audience: Home/Residential Carers/LD What will it cover? • • • • • • • • The models of bereavement and the different stages within Appropriate interventions that both frontline staff and managers need to explore in supporting service users Different factors that affect how someone deals with a death How different cultures and religions deal with dying, death and loss Discussing and preparing for bereavement before it happens Communication and listening skills to support clients and others Breaking the news to other clients (in residential settings) External specialist services e.g. bereavement counselling services, welfare advice etc. that is available to the dying and bereaved • Bereavement fatigue and losing empathy • Asking for help/support for yourself as a worker Decontamination in Health & Social Care Setting: Back to top Target Audience: Managers, Assistant managers & deputies responsible for Infection, Prevention and Control in residential or domiciliary care. Senior care staff who have overall responsibility for infection control, (e.g. infection control champions) may also attend. (NB Anyone who has taken this course within the last 3 years may meet the criteria to attend the ½ day Infection Prevention & Control Refresher course). Aim: • To provide a basic understanding of the principles of decontamination, including decontamination procedures and the importance of their application in relation to care settings. • To decrease the likelihood of an infectious disease outbreak. • To improve the ability to manage / limit the effects of an outbreak. • To achieve the RSPH Level 2 Award in decontamination in a health & social care setting. Objectives: • • • • • • The important infections associated with care settings and how these infections are spread. The importance of correct hand washing procedures in the prevention of cross infection. The importance of maintaining a clean and microbiologically safe environment. The decontamination process. Principles for the use of Personal Protective Equipment, safe handling of linen/wastes/sharps etc. Standard (Universal) Precautions and how to apply them using risk assessment. Version 21/07/2015 Dementia – Basic Awareness Back to top Target Audience: Home/Residential Carers Content: This course will look at; • The physical effects of dementia on the different areas of the brain • How dementia is categorised into stages • Kitwood’s theory and how this can be applied • Participants will examine the effects of different factors on the abilities of an individual with dementia • Analysis of ways of supporting individuals with dementia to maintain their skills and abilities for as long as possible • The use of scenarios to demonstrate how knowledge gained can enable carers to support individuals with dementia appropriately. Dementia – Advanced Back to top Target Audience: Social Workers, Home/Residential Carers Content: This course will examine; • How the participant applies person centred approaches. • Attendees will examine the principles related to Kitwood’s Malignant Social Psychology and indicators of ill-being and well-being. • Participants will analyse different communication skills and the role behaviour plays in communication. • The course participants will examine and reflect on relationships between families and staff, and carry out their new skills and knowledge when they return to their workplace. Diabetes Awareness Back to top Target Audience: All staff who work in the Adult Social Care and IVP Sector. Content: • • • • • • • • • • • The history of diabetes How diabetes affects the body The different types of diabetes The causes and risk factors relating to developing diabetes The possible short term complications The possible long term complications Blood glucose monitoring The role of diet in Diabetes The “rule of 15” The 10 commandments of diabetes control Possible treatments Version 21/07/2015 • The importance of good health care Dignity & Respect Back to top Objectives: • Identify what is meant when we talk about dignity and respect? • Understand how you can help maximise an individual's independence. • Learn why an individual's privacy matters to their dignity and how to keep their information confidential. DOLS Awareness Back to top Objectives: • Understand what the DOLS do and who they apply to. • Understand the context for DOLS and who does what during the process. • Identify the six types of assessment required before a DOL can be authorised, the process of review, and how to recognise an unauthorised DOL. • Explore more examples of where DOLS does and doesn’t apply. DOLS for Care Homes & Hospitals (Managing Authorities) Back to top Target Audience: Delegates must have completed the DOLS Basic Awareness course prior to attending. Registered managers and deputies of CARE HOMES (DMBC & IVP) AND HOSPITAL STAFF ONLY who have responsibility for making applications. Staff must have completed the MCA Basic Awareness and DOLS Basic Awareness before attending this course. Aim: Provides Managers and staff with the key procedural elements required for the applications of a Deprivation of Liberty. Content: • Recap - Restrictions v DOL getting the right care plan in place - identifying factors/restrictions that may result in DOL using the checklist. • Who should the MA apply to? • Understanding responsibilities of who should be notified about the application completing forms and necessary paperwork - making an application - Case Study. • Authorisation - standard & urgent. • DOLS Assessment process - what is their role, what is the role of others? • Documentation & Care Plans - rights to accessing information understanding the outcome of the assessment notification process and understanding conditions understanding the role of the RPR & MA responsibilities. • What if the authorisation is turned down? • When should a Standard Authorisation be reviewed? • Short term suspensions of Standard Authorisations. • What happens when an Authorisation ends? • Unauthorised DOL. Version 21/07/2015 DOLS - Introduction Back to top Target Audience: Senior staff in care homes and hospitals, Social Workers, Assessment Officers, Reviewing Officers, CPN's, Ward Managers, Modern Matrons, Contracts Officers. Content: • • • • • • • • Background to Safeguards. Who does it apply to? Roles & Responsibilities. What it deprivation. Up to date case law. Process of Assessment. Authorisation - urgent / standard. DOLS in settings other than care homes and hospitals. • • • • • • Application of conditions. Role of RPR. Reviews. Unauthorised DOLS. Appeals to Court of Protection. Monitoring. DOLS - Judicial Back to top Target Audience: Staff working in a range of settings not covered by the Deprivation of Liberty safeguards (care homes and hospitals) e.g. supported living, children in residential schools or care homes and people in foster care or shared lives placements, who may be responsible for identifying a possible deprivation of liberty and involved in the judicial process. Course Outline: Explain what is meant by restraint, restriction and deprivation of liberty Consider the implications of the recent Supreme Court judgment in P v Cheshire West Appreciate Court of Protection expectations for a care plan Describe the process for a judicial authorisation of a deprivation of liberty List the information needed Explain what happens next Domestic Violence & Abuse Introduction (Level 1) Back to top Anyone needing a basic introduction to domestic violence and abuse. Domestic Violence & Abuse – Brief Overview (Level 1) Back to top Short Description: Brief overview of domestic abuse issues for people who do not working with children and families but who may come across domestic abuse situations. Target Audience: Anyone who in their workplace have little or no contact with children and families. You may be new in post, just needing a basic overview or you may just be interested for your own personal development. This course is open to multi-agencies working in Doncaster. If you think this introduction would help/be of interest to you in your work place do enrol. Anyone working with families should attend the full day Domestic Violence and Abuse (Level 2) Course Version 21/07/2015 Aims & Objectives: Using case studies and innovative techniques to enable the understanding of the definition of domestic abuse, and that all of us have a role to play in identification and signposting those who are affected by it. To gain knowledge of the extent of the information available regarding domestic abuse. To gain knowledge about local domestic abuse services. Domestic Violence & Abuse (Level 2) Back to top Target Audience: Anyone working directly with families who may be affected by domestic abuse. There is no requirement to do the Level 1 course first, as this course covers some of the same material and is discussed in greater depth. Aims & Objectives: • Understand what domestic violence is and the dynamics and barriers that make it hard to report and difficult to escape from. • Understand the wide-ranging effects on adults and children who have experienced domestic violence. • Be alert to the possibility of domestic violence issues in your own workplace whether customers or colleagues. • Know how to respond appropriately and where to get support. Domestic Violence & Abuse – Risk Assessment & MARAC (Level 3) Back to top Target Audience: People who need to risk assess (using DASH 2009) domestic abuse cases as part of their work. So a proportion of staff in all teams working with families should attend this. Aims & Objectives: • Carry out risk assessments confidently using the DASH risk assessment tool, and make appropriate referrals into the MARAC. • Understand how the MARAC works, your own responsibilities in respect of the MARAC, and those of your service's MARAC representative. • Understand the support provided by the IDVA service, and how it can work most effectively with partner agencies. • Understand how you personally can contribute to effective MARACs and therefore to preventing further assaults. Drugs & Alcohol Awareness Back to top This module aims to raise your awareness of drugs and alcohol. It looks at the recommended guidelines for alcohol consumption, useful tips for cutting back as well as the more common drug types, their side effects and symptoms. Emergency First Aid at Work: Back to top Target Audience: Those who want to become a qualified first aider but do not require the 3 day First Aid course e.g. employees working in a lower risk environment (as per HSE guidelines), some Care Workers etc. Version 21/07/2015 Aims: To achieve the standard Emergency First Aid at Work Qualification, enabling delegate to administer First Aid in the workplace. Objectives: • Understand the requirements of legislation relevant to first aid. • Understand incident management and casualty management. • Resuscitation. • How to deal with shock (including heart attack). • How to deal with severe bleeding. • The causes of and deal with unconsciousness. End of Life Network Group: Back to top Target Audience: All managers, deputies, EOL leads/champions. The purpose of the group is to share best practice, receive updates from Skills for Care, health colleagues specialising in EOL care and commissioners, to improve EOL care across Doncaster. Epilepsy Back to top Target Audience: Workers and carers who support clients with Epilepsy. Content: • • • • What is Epilepsy? How the brain works. Causes of Epilepsy. Types of Epilepsy. FACS Awareness • Recovery. • Medication and side effects (Basic information). • Diazepam and Midazolam (Basic information). • Management and First Aid Procedures. Back to top This SCIE training module aims to support re-orientation and re-skilling of staff directly involved in decision-making using FACS and eligibility criteria, their supervisors and line managers, and those monitoring and reporting on the operations of the system. It sets out to: • Be accessible and useful to front-line social workers, care managers and support brokers, as they make key decisions about people’s eligibility for support • Assist first-line managers to oversee the decision being made in their organisations • Be accessible to the users of services, and their carers and families, as well as advocacy groups and user-led organisations (ULOs), so that the basis on which funding decisions are made is clear to those most affected by them. Fire Safety Awareness Back to top Version 21/07/2015 Target Audience: Building Managers, any other person(s) identified in the Fire risk assessment & all carers. Content: • • • • • • Introduction to the RRO. Fire Triangle. Fire Spread. Accidental Causes of Fire. Classes of Fire. Pictograms on Extinguishers. • • • • • Fire Warden Different Extinguishers. Fire Blankets. Chip Pan Fires. Actions on Discovery of Fire. Practical Use of Fire Extinguishers. Back to top Target Audience: All persons who are designated Fire Wardens. Aims: This programme provides staff with an understanding the basic principles and procedures of being a Fire Warden / Marshal. Objectives: • • • • • Fire safety duties under the law Common causes of fire Be able to support effective evacuation Fire triangle Classes of fire First Aid At Work (3 Day) • • • • • Different Extinguisher types Prevent fire and limit fire spread Fire warden Roles and Responsibilities Risks to persons with disabilities Human Behaviour in fire situations Back to top Target Audience: This course is essential for any employee wanting to become a fully qualified First Aider. Qualification lasts for 3 years from the last date of the course only. Aims: To achieve the standard First Aid Qualification approved under the Health & Safety (First Aid) Regulations 1981. Objectives: • • • • Understand the requirements of regulations. Understand incident and casualty management. Resuscitation. How to deal with shock (including heart attack). First Aid At Work Re-Qual (2 Day) • How to deal with severe bleeding. • The causes of and deal with unconsciousness. • Undertake an examination for the First Aid Certificate at work. Back to top Target Audience: Version 21/07/2015 Designated first aiders who did the 3day course and who need to retain a valid certificate. Delegates must take their previous certificate and proof of ID to the course. Qualification Rules: 1. Following prior completion of a 3day First Aid at Work (FAW) course, to retain qualification and be continuously covered to administer first aid to this level, you must complete and pass the 2day requalification course within 3 years of the date your current certificate expires. You can do this at any point before the expiry date but your requalification period starts from the date you pass the course (not from the end of the previous qualification period). 2. If you cannot complete and pass a 2day requalification course before your certificate expires, you can still attend it within 28 days of this (see note below). 3. If you cannot complete and pass a 2day requalification course within 28 days of your certificate expiring, you must complete and pass a 3day First Aid at Work course to be qualified to the same level (see note below). Note: For points 2 & 3 above, you will not be covered to administer first aid from the date your certificate expires until you complete and pass an appropriate course. Aims: To achieve the standard First Aid Qualification approved under the Health & Safety (First Aid) Regulations 1981. Objectives: • • • • • • Understand the requirements of regulations. Understand incident and casualty management. Resuscitation. How to deal with shock (including heart attack). How to deal with severe bleeding. The causes of and deal with unconsciousness. Undertake an examination for the First Aid Certificate at work. Food Allergens & the Food Information Regulations Back to top Target Audience: It is recommended that a minimum of 1 cook and 1 manager or senior / training officer per establishment attends the training and for them to then cascade the training to others. Content: Introduction to FIC and FIR legislation Overview of food allergies/intolerance and the difference between the two. Practical examples of how to prevent allergen cross-contamination The 14 potential allergens covered by FIC including group exercises to learn how to identify them in your recipes and how to pass on this information in order to comply with the FIR requirements. We recommend that you bring some of your own recipes and menus with you to get the most benefit from the practical exercises. Food Safety, Level 2 Back to top Target Audience: Any employee who handles food as part of their job. (It is required that this knowledge be kept up to date – see the Food Safety Refresher course that is available to those who have qualified within the last 3 years). Version 21/07/2015 Content: • • • • • Simple Bacteriology. Food poisoning and its prevention. Personal Hygiene. Design of Premises and Equipment. Cleaning and Disinfection. • • • • Pest Control. Hazard Analysis. Legal Requirements under Current Legislation. Food Safety, Level 2 Refresher Back to top Target Audience: Only available to those who have qualified in Food Safety within the last 3 years. Health & Safety in Health & Social Care Setting Back to top Target Audience: All social care staff, particularly those new to social care. Aim: To enable delegates to understand their responsibilities under Health & Safety law and apply that knowledge in order to reduce the risk of injury to themselves or others. Learning Outcomes: • Be aware of Health & Safety responsibilities. • Appreciate the nature of health & safety in a health & social care context. • Understand the principles of accident prevention. • Know the difference between hazard and risk. • Understand the main risks and hazards for patients, clients and carers. Healthier Foods & Specialist Diets, Level 2 Back to top Target Audience: Owners, managers, chefs and other care home staff, who have a responsibility for the nutritional health of their clients. (If you work with people with dementia - it may be useful for you to complete the Open Dementia eLearning modules or go on a Dementia Awareness course before attending this course). Content: • Introduction to nutrition. • The Balance of Good Health and Nutritional requirements of different age groups. • Diet and Health. • Catering for elderly people. • Demonstration of modified meals. • Food Processing and Labelling. Healthy Lifestyles Back to top This module will look at the benefits of physical activity and a healthy balanced diet, as well as examining ways of maintaining a healthy weight. Individual Management Report – Safeguarding Adults Back to top Version 21/07/2015 Target Audience: Multi-agency staff who may be required to complete an individual management review to contribute to a Serious Case Review or Lessons Learnt Review. Course Outline: Outline of the Serious Case Review and Lessons Learnt Review process and the specific roles of the Individual Management Report, including the inter-relationship between SCR, Inquests and other litigation. Chronologies and Genograms. Do’s and Don’ts’s of IMR drafting. Review specimen IMR’s. Infection, Prevention & Control (Domiciliary) Back to top Target Audience: Domiciliary Care staff excluding managers and deputies (who should attend the Decontamination course). NB Anyone who has completed this course within the last 3 years may meet the criteria to attend the ½ day Infection Prevention & Control Refresher course. Aim: To provide a good understanding of the types of infection, the requirement to maintain hygiene standards and to provide the practical knowledge needed to carry out the required procedures. Objectives: • Be introduced to different types of microorganisms. • Understand the mode of spread. • Understand and be familiar with the standard precautions: • Hand-hygiene • • • • • • Personal Protective Equipment (PPE) Decontamination of Equipment Environmental Cleaning Dealing with Spillages Handling Linen, wastes and sharps Undertake a case study on Clostridium Difficile. Infection, Prevention & Control (Residential) Back to top Target Audience: Staff from Residential Care (and Social Education Centres), excluding managers and deputies (who should attend the Decontamination course) (NB Anyone who has completed this course within the last 3 years may meet the criteria to attend the ½ day Infection Prevention & Control Refresher course) Aims: To provide a good understanding of the types of infection, the requirement to maintain hygiene standards and to provide the practical knowledge needed to carry out the required procedures. Objectives: • Be introduced to different types of microorganisms. • Understand the mode of spread. • Understand and be familiar with the standard precautions. Hand-hygiene. Version 21/07/2015 Personal Protective Equipment (PPE). Decontamination of Equipment. Environmental Cleaning. Dealing with Spillages. Handling Linen, wastes and sharps • Undertake a case study on Clostridium Difficile Infection, Prevention & Control Network Group Back to top Target Audience: Managers, deputies and infection control leads from any provider service including individual employers and personal assistants. Content: This is an opportunity to; • Keep up to date on the latest developments, news and outbreak status. • Share problems and seek solutions as well as sharing best practice. The Infection Control Team will also provide support to help providers improve standards and meet the requirements of the various inspection regimes, as well as offering advice on dealing with infection outbreaks. Infection, Prevention & Control Refresher Back to top Target Audience: If you have completed either the 1day IPC Control course or the 2day Decontamination course within the last 3 years delivered by Doncaster Council (in partnership with the Infection Control Team), then you now only need to attend a half day refresher course. Information Technology There are several Microsoft modules available; • Microsoft Access 2010 • Microsoft PowerPoint 2010 • Microsoft Excel 2010 • Microsoft Project 2010 • Microsoft Office 2010 • Microsoft Word 2010 Overview • Microsoft Excel 2003 • Microsoft Outlook 2010 • Microsoft PowerPoint 2003 Job Search, Application & Interview Skills Back to top • Microsoft Office 2003 • Microsoft Outlook 2003 • Microsoft Word 2003 Back to top This module will provide you with advice on how to search for jobs, completing application forms as well as good practice for writing CV's (including structure and presentation) and how to tailor your details for each specific job role and how to prepare for an interview Version 21/07/2015 Legislation & Partnership Working Back to top This module will explore which legislation is relevant to your work with adults at risk. You will identify how the Mental Health Act relates to your work and will understand the role of the adult protection board, the SAPB, MAPPA and MARAC. Manual Handling (Load) Back to top Target Audience: Any employee who undertakes lifting and handling loads. Aims: To inform participants of their duties and responsibilities under the regulations, and improve their skill in safe manual handling techniques. Objectives: • Provide participants with the knowledge and practical experience in manual handling skills required for evaluation and safe implementation of manual handling techniques in their workplace • Establish a greater breadth and depth of experience of manual handling techniques • Promote an evaluative approach to avoiding and/or minimising manual handling • Develop an understanding of the Manual Handling Legislation • Promote a philosophy of good back care. Medications Back to top Target Audience: Care Workers who prompt, assist and administer medications. To provide an awareness of current legislation requirements and good practice relating to administering, or supporting others to administer medication. This session will provide the knowledge base across the 3 levels of interventions, in the management of medication, with an emphasis on health care worker's roles and responsibilities, what to do should a problem arise and the practicalities relating to the safe and efficient administration of medications. Content: What is a medicine? Compliance systems Legislation, policy and procedures Roles and responsibilities Ordering, receiving and auditing medication Procedure for administering medication consent How to administer medication Recording medication administered Controlled Drugs Medication errors Meeting Skills Back to top Version 21/07/2015 This module will provide guidance on organising and preparing meetings, from who should be invited, tips on controlling meetings through to the final outcomes. Mental Capacity Act – Awareness Back to top Objectives: To enable you to; • Understand the function of the Mental Capacity Act. • Understand what the Code of Practice is and who it supports. • Understand about the aims and values of each Principle. • 4. Identify the various roles and responsibilities involved in the Mental Capacity Act. • Understand how personal info is protected and shared. Mental Capacity Act – Basic Awareness Back to top Target Audience: All employees and carers who work with vulnerable adults. Aim: The course will explain the legislation in a clear, easy format using case studies and examples to support delegates learning. Content: • • • • • • • • Who does the act affect? Mental capacity defined. Core principles of the act. Capacity assessments. Lasting & enduring powers of attorney. Deprivation of liberty. Examples of help that may aid a person to make their own decisions. Summary & practical actions required in the workplace. Mental Health Back to top This module aims to raise your awareness of mental health issues and will look at some of the more common problems as well as the causes of mental health illness, stigma, discrimination and where to access help and support. Mental Health Awareness Back to top Objectives: To enable you to; • Introduces mental health issues, their prevalence and the stigma attached to them. We also look at the link between employment, homelessness and mental health. • You will look at the Joint Working Protocol from the perspective of Homes for Wickstafford - a fictional local housing association. You will learn what the JWP is and who is involved through some case studies. Version 21/07/2015 • You will cover the different types of mental health illness, the symptoms of psychosis and the links to alcohol and drugs. • You will study the types of treatment available, the effects of stopping medication and discover what therapy based treatments are. Minute Writing Back to top This module provides guidance on how you can write good minutes, the different type of minutes and how to deal with them afterwards. Moving & Handling of People (Induction) Back to top Target Audience: All carers/support workers who have not previously undertaken the Doncaster Passport training with DMBC. Moving & Handling of People (Update) Back to top Target Audience: All carers/support workers who have undertaken the 2 day introduction course with DMBC within the previous 12 months. Needlestick Back to top Target Audience: Workers involved in the use or disposal of sharps and maybe useful to those in other fields of work such as the parks, social work, youth work, funeral industry, car-breaking and the construction/demolition industry. Aim: To inform participants of their duties and responsibilities under the Health & Safety at Work Act etc 1974, improving the safety of themselves and others Objectives: • Establish a greater understanding the different types of Blood Borne Viruses (BBV) • Provide participants with the practical knowledge to avoid injury and what to do if they think they have been exposed • Develop an understanding of associated legislation • Promote a philosophy of taking sensible safety precautions. Open Dementia Programme Back to top There are 8 modules: 1. What dementia is and isn't. 2. Living with dementia. 3. What is dementia? Version 21/07/2015 4. 5. 6. 7. 8. Diagnosis and who can help. Common difficulties and how to help. The emotional impact of dementia. Positive communication. Next steps for managers. Person Centred Planning & Person Centred Approaches Back to top Target audience: Adult Social Care staff. Aims & Objectives: The course covers what is meant by person centred planning and a person centred approach. It will explore the challenges that it raises for practice and how these approaches support effective practice within the care sector. Delegates will gain an understanding of: Theory and beliefs surrounding and underpinning person centred planning Social model of disability and links to community care. Facilitating PCP and the skills required to make it effective Reflect and engage with the principles of a person centred approach Engage with the principles of person centred risk assessment Content: What is Person Centred Planning? Social disability model and its links to PC Person centred risk assessment What is person care? The skills of the worker and person centred approaches How can we ensure we carry out person centred care? Personal Safety for Lone Workers Back to top Target Audience: All staff who work alone in any location or whose role includes face-to-face contact with the general public alone whether they are office-based or out in the community. Aims: To gain a better understanding of the following: Legislative requirements. What exactly is meant by aggression and violence? Self-Awareness. The Three Releases of Anger. Introduction to Transactional Analysis. Workplace scenarios: Reception, Interview Rooms and face-to-face meetings. Street scenario – out and about after leaving work. Home visits & home working. Safe systems of work. Good practice. Summary, evaluation and close. Objectives: • Be aware of Doncaster Council policies and procedures. • Be able to explain the importance of personal preparation in the prevention of violent and aggressive incidents when working alone. Version 21/07/2015 • Be able to describe the main components of good communication relevant to potential and actual aggressive or violent encounters. • Understand the role on non-verbal signals in assessing people and their intentions, whilst taking care with your own. • Be able to describe and demonstrate methods for improving basic personal safety at work and draw up a personal action plan to reduce the risks. • Be able to explain various techniques of staying safe whilst out in the community (any location), working from home and maintaining contact with managers/colleagues. • Be aware of safe systems of work and good practice to help to keep you as safe as possible. Personalisation Back to top This module will help you understand the reasons why we have moved to personalisation from older methods of assessment and to enable you to explain to the customer how the system has changed. Pressure Ulcer Awareness & Prevention Back to top Target Audience: All care workers. Aims: To understand the risks associated with pressure ulcers, how to assess that risk, and how to prevent them. Learning Objectives: By the end of this training you will be able to: Understand their role in risk assessment Will know how to carry out skin inspection Understand pressure ulcer prevention strategies Understand their roles & responsibilities Be able to identify when a dressing change is required and when there are signs of infection Providing Personal Care Back to top • Target Audience: Social Care Workers. Content: • Examine what personal care is and consider what care tasks are involved when delivering personal care. • Determine the role of the home care worker. • Explore the 'principles of care' - considering what fundamental values are essential when delivering high quality personal care including definitions of dignity, respect, individuality, choice, privacy and comfort. • Examine multi-cultural considerations when delivering personal care activities. • Examine the theory behind each of the following care activities including a practical demonstration of selected high quality personal care tasks: Bathing/showering Mouth Care Skin Care Foot/Nail Care Bed Bath Shaving Infection Control Bed Side Wash Continence Care Hair Care Observation • Consider the importance of physical and psychosocial observation. Version 21/07/2015 • Explore why incontinence occurs and provide an understanding of the different types and causes of incontinence including: urinary and faecal incontinence, stress incontinence, nocturnal, enuresis, etc. • Consider different continence products and how to assess for their suitability with clients: a sheet, pads, convenes, catheters, etc. • Examine general infection control procedure associated with personal care. • Identify infectious diseases and their prevalence in the community. • Identify the causes of Methicillin Resistant Staphylococcus Auereus (MRSA) and Clostridium Difficile (C-Diff) and how these can cause infection. Record Keeping & Report Writing (Adults) Back to top • Target Audience: Anyone working in Adult Social Care. Learning outcomes: At the end of this course participants will be able to: • Recognise the importance and purpose of keeping records in written form. • Demonstrate how to record information in a timely, respectful and accurate manner using suitable language and information management systems. • Identify standards for record keeping and keeping records in accordance with applicable legislation, protocols and guidelines. • Identify the main points of the Data Protection Act. • Recognise how to differentiate between fact, assessment and opinion and how to record conflicting views and perspectives. • Describe behaviour accurately avoiding the use of misleading jargon • Maintain appropriate records. • Describe the importance of confidentiality. • Recognise that recording can support professional judgement and organisational responsibilities. Risk Assessment, Enablement & Management (Adults) Back to top Target Audience: Home/Residential Carers, Learning Disabilities and Social Workers. Learning Outcomes: By the end of this course participants will be able to: • Define the term risk and positive risk taking. • Identify the components of the risk management process and positive risk taking to promote enablement. • Identify different types of risks that may be associated with the role of a social worker and social care worker. • Demonstrate how to complete and use different tools to identify and manage risk. • Recognise the Single Assessment Process and the inclusion of risk to enable independence. • Carry out a risk assessment in relation to their role taking into account prevalence and indicators of risk in a complex situation. • Recognise that risk assessing and management forms part of the enablement process. Ladders & Stepladders – Safe Use Back to top Target Audience: Version 21/07/2015 Anyone who undertakes tasks using Ladders or Stepladders. Aims: To inform participants of their duties and responsibilities under the Work at Height Regulations 2005, and improve the safety of themselves and others by the appropriate use of ladders and stepladders. Learning Outcomes: • Provide participants with the knowledge to safely use and maintain ladders and stepladders in their workplace. • Establish a greater understanding of when ladder and stepladder use is appropriate. • Develop an understanding of legislation associated with ladder and stepladder use. • Promote a philosophy of taking sensible safety precautions. Safeguarding Awareness Back to top The objectives of this module are to enable you to recognise adults who may be at risk of harm of abuse and to demonstrate knowledge about your roles and responsibilities in Safeguarding Adults. Safeguarding Adults – Basic Awareness Back to top Target Audience: All employees/carers who work with vulnerable adults. Overview: This training is designed to provide participants with information relating to Safeguarding Adults work and their role within it. The training is aimed at anyone who has regular contact with vulnerable adults, particularly workers or volunteers. Aims: To raise awareness about the South Yorkshire Safeguarding Adults policy and procedures. Objectives: • Define the terms abuse and vulnerable adult. • Outline types of abuse and detail how they would recognise abuse within their work environment. • Explain what to do if they witness or suspect that abuse is taking place. Safeguarding Adults – Interviewing alleged perpetrators and Adults at risk Back to top Target Audience: Safeguarding Managers and Investigators. Aims: • This two day programme is aimed at those workers who may be involved in interviewing adults and risk alleged perpetrators as part of the Safeguarding Statutory duty to make enquiries in line with DMBC’s policy and procedures • To develop skills in conducting safeguarding interviews (including planning and preparation, recording processes, anti-discriminatory practice) and to work within the principles safeguarding at all times and of the MCA when appropriate. Objectives: Version 21/07/2015 This will be achieved via a range of teaching methods with consideration and examination of the following: Consideration of the practical significance of Safeguarding’s 6 Principles and the evidence base emerging from Making Safeguarding Personal (with specific regard to the recognition of the outcomes desired by adults and risk and alleged perpetrators. Examining the role and skills in planning and preparation for interviewing alleged perpetrators, adults at risk and/or their advocate. Explain purpose and process of a safeguarding adults interview (including role, purpose, recording of the interview i.e. note taking, potential outcomes of the interview and how information will be used) to an individual with no familiarity of the local policy and procedures. Recognition of and working with issues of anti-discriminatory practice in the interview process. Encompassing the Principles of the MCA and the role of the IMCA service. Recognition of the balance between interview content and the balance/relationship between investigation and assessment of a person’s needs. Consideration of the skills of interviewing including reference to Achieving Best Evidence (revised) guidance (establishing rapport, free narrative, questioning and closure) exploring issues around leading questions and closed questions. Exploring engaging with people who are reluctant to participate in the safeguarding process and working with those who require clear, communication. Examine when a decision may need to be made to share information with either the police or other agencies to further the investigation/enquiry. Exploring and practicing skills for contemporaneous note taking. Consideration of a personal action plan for developing good practice and methods of capturing positive interventions and evidencing good practice even if the outcomes are more complex and less concrete. Awareness of responsibilities around information sharing and confidentiality, keeping the person safe, promoting good practice in multi-agency working and the duty of care. Safeguarding Adults Investigators Training Back to top Target Audience: This two-day training is designed to provide practitioners from health and social care with key information relating to Safeguarding Adults work as well as an opportunity to explore their roles and responsibilities within it. The training is aimed at those who have, or could have, a role to undertake enquiries within Safeguarding Adults. People attending this training must have attended Safeguarding Adults Awareness training and/or be able to demonstrate experience in working within Safeguarding Adults procedures. People attending this training should be aware of “Care Act 2014”, “No Secrets” (DoH 2000); “Safeguarding Adults” (A.D.S.S. 2005) and the South Yorkshire Safeguarding Policy and Procedures. This course contributes learning to the Safeguarding Adults workforce capability framework at levels 6,7,8,9,10,11,12. Course Content: Describe legal and other frameworks surrounding Safeguarding Adults work Outline joint and organisational roles and responsibilities for carrying out Safeguarding enquiries Explain the principles, processes and best practice skills involved in undertaking enquiries Apply learning to professional practice and identify Safeguarding Adults – Making Enquiries Back to top Target Audience: Managers, Supervisors & Staff Who May Make referrals to health and social care managers or the Version 21/07/2015 Police. This may include people who are referrers into the Safeguarding Adults process or those involved in the management of a service with disciplinary and/or recruitment responsibilities. Course Aims: Describe the Safeguarding process and roles within it (you’re own and others). Apply eligibility criteria and thresholds for Safeguarding Adults Concerns. Effectively complete appropriate Safeguarding Adults documentation as required. Identify issues and learning needs to take back to their own workplace. Safeguarding Manager Training Back to top Target Audience: Managers from statutory health and social care services and police officers who manage Safeguarding Adults processes. You must have attended Safeguarding Adults investigators training and/or demonstrate significant experience in working within Safeguarding Adults procedures. You should also be aware of “No Secrets” (DoH 2000); “Safeguarding Adults” (A.D.S.S. 2005) and the South Yorkshire Safeguarding Policy and Procedures. Aims: To provide information about the role of the Safeguarding Manager and will provide participants with the opportunity to explore good practice within this role. This course contributes learning to the Safeguarding Adults and Mental Capacity Act Workforce Capability framework at levels 6, 7,8,9,10,11,12,13,15 and 16. Learning Objectives: • • • • Define the roles and responsibilities of a Safeguarding Manager. Describe the criteria used to determine thresholds into Safeguarding processes. Outline the Safeguarding Manager’s role in chairing a strategy meeting. Describe the Safeguarding Manager’s role in supervision, recording and decision making in the investigative stage. Safeguarding within the Care Act Back to top Target Audience: A refresher course for those that have already attended the Basic Awareness course and Raising Concerns course. Course Aims: Describe the key components of the Care Act 2014. Consider the use of Making Safeguarding Personal. Apply eligibility criteria and thresholds for Safeguarding Adults Concerns. Define types of abuse. Identify issues and learning needs to take back to their own workplace. Smoking Awareness Back to top Version 21/07/2015 This module will look at the health effects of smoking as well as the dangers of second hand smoke. We will look at why people smoke and the benefits of quitting as well as offering support and advice to help you kick the habit. Strokes Back to top Introduces you to the definitions, signs, symptoms and prevention of strokes as well as working with individuals who have suffered a stroke. Supervision for Supervisees Back to top This module will help you understand the skills and behaviours required to be an effective supervisee and to get the most out of your individual supervision sessions. Supervision for Supervisors Back to top The aim of this collection of 3 modules is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. Support Planning Back to top This module introduces support planning, setting out its key features and where it differs from older models of social care support. The module presents the principles that underpin the concept with a relationship to a person centred approach. It sets out the key elements of a support plan and the components of a successful review. The Strategy for the NHS Back to top This module outlines the long term reforms planned by the Government for the NHS, as specified in the White Paper: Equity and Excellence –Liberating the NHS. The Welfare Reform Act 2012 Back to top This module aims to give you the key information points on The Welfare Reform Act 2012 and how it is likely to affect those that the provisions apply to. Time Management Back to top This module will provide you with some simple tips and tools to help you manage your time more effectively. Universal Services Back to top Version 21/07/2015 This module addresses universal services; what they are, their role in social care. How they can be accessed and how they support good outcomes for the individual receiving services. Workforce Forum Back to top Target Audience: This is an opportunity for anyone who provides care or support to a vulnerable adult whether paid or unpaid, to attend an event which provides information and updates on a variety of topical issues. It also provides an opportunity for networking, talking through issues/problems with colleagues and sharing best practice. Agendas to be agreed and circulated in advance of each scheduled event. Writing a Person Centred Plan Back to top Target Audience: Staff involved in writing person centred plans. Aims & Objectives: The course covers what is meant by person centred planning and approaches, care planning for the individual and the implications of the Mental Capacity Act and Deprivation of Liberty Safeguards. Delegates will gain an understanding of: The theory and beliefs underpinning person centred planning (PCP). Writing a person centred care plan Person centred care planning and other legislation e.g. the Mental Capacity Act Understanding of the Deprivation of Liberty safeguards (DOLS) Content: The Mental capacity Act and its implications for person centred planning Deprivation of liberty safeguards and person centred planning What is Person Centred Care Planning? What is person centred/holistic risk assessment? Practical exercise in person centred risk assessment Writing Effectively (and Plain English) Back to top This module will help you develop your writing skills, which in turn should save time, effort, frustration and avoid confusion. Version 21/07/2015
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