Camp Canada Work Program
“CCWP”
Agents Sales Manual
2009
Work.Culture.Life
GO INTERNATIONAL
Work & Travel Providers
909 Burrard Street, 3rd Floor
Vancouver, BC V6Z 2N2
Canada
Tel: 1-604-899-4480
Fax: 1-604-899-4481
e-mail: [email protected]
Visit our web site:
www.gointernational.ca
AGENTS’ MANUAL
Table Of Contents
1. INTRODUCTION
What is GO International?
GO International Programs
Contacting GO International Administrative Staff
Page
4
2. Camp Canada Work Program (CCWP)
– CCWP Description
– How to Apply
– FAQ’s
– Refund Policy
6
11
11
14
3. PROGRAM REQUIREMENTS
14
4. BOOKING PROCEDURES AND PAYMENTS
15
7. PARTNER AGENCY RESPONSIBILITIES
8. VISAS AND DOCUMENTS
17
19
9. ARRIVAL IN THE CANADA
21
APPENDIX A:
GO International Partner Agreement
APPENDIX B1:
Application Form and Participation Agreement
APPENDIX C:
Video Presentation Script and Instructions
APPENDIX D:
Medical Insurance Policy Description
APPENDIX E:
2009 Prices
3
Tamwood Work Programs
Tamwood and GO International
Tamwood International College is a privately owned English language school with campuses in Vancouver and
Whistler, Canada. Tamwood was founded in 1993 and is an accredited member of Languages Canada and the
International Association of Language Schools (“IALC”) and a member of WYSE Travel Confederation, ALTO,
Tourism Whistler and the Chamber of Commerce in Whistler.
GO International Work and Travel Providers is a division of Tamwood which offers two work programs without
English classes and does the work placements for Tamwood’s work and study programs. GO International (“GI”) is a
registered employment agency in the province of British Columbia and a member of WYSE Work Abroad. GI is in
daily contact with Canadian employers in many industries in order to maintain its database of current jobs and
internship opportunities for its program participants.
Work Programs
Tamwood and GO international together offer the following programs:
Program
Description
Relevant
Education
and/or
Experience
Required
Min.
Age
Placement
Options
Placement
Timing
Paid
Duration
in months
(total
program)
Location for
Classes /
Orientation
and Work
Visa
Required
Canadian Internship –
Professional Practicum
Professional
Internship
Placement
Skilled Work
Placement
English + Internship
in Professional
Positions
Yes
20
Full Service
Before Arrival
No
1-12
Vancouver
Youth
Mobility
Yes
20
Full Service
Before Arrival
Yes
6-12
Vancouver
Yes
20
Full Service
During English
studies
No
4 min, no
max
Cambridge Work
Experience - Skilled
Work Practicum
English + Internship
in Skilled Positions
Yes
20
Full Service
During English
studies
Yes
12 min, no
max
Canadian Working
Holiday - Full Service
Option
Paid Work
Experience
No
19
Full Service
Basic
Service
Before Arrival
After Arrival
Yes
2-24
Camp Canada Work
Program
Paid work as a
summer camp
counsellor or
volunteer work at a
non-profit camp
No
19
Full Service
Before Arrival
Yes
and
No
1-2 months
Vancouver or
Whistler for
classes.
Vancouver for
work (some
exceptions)
Vancouver or
Whistler for
classes.
Vancouver for
work (some
exceptions)
Orientation:
Vancouver
Work: BC,
Alberta, Ontario
Orientation:
Vancouver
Work: BC,
Ontario
Youth
Mobility
C-30
English Coop - Classic
English + paid work
experience
No
19
Full service
Basic
Service
During English
Studies
Yes
4-24*
English Coop Sandwich
English + paid work
experience
No
19
Full Service
Basic
Service
Before Arrival
or during
English studies
Yes
4-24*
English Coop Integrated
English + paid work
experience
No
19
Basic
Service
During English
Studies
Yes
5-12*
English Coop –
Integrated – “Whistler
Fun Program”
English + paid work
experience
No
19
Full Service
Before Arrival
Yes
3-11*
Canadian Internship –
Skilled Work Practicum
Cambridge Work
Experience Professional
Practicum
Classes:
Vancouver
Whistler
Work: BC,
Alberta, Ontario
Classes:
Vancouver
Whistler
Work: BC,
Alberta, Ontario
Classes and
Work:
Vancouver
Classes and
Work: Whistler
C-30
Working
Holiday or
SWAP
Paid Work:
Working
Holiday or
SWAP or
work Permit
under
R205(d) C50
C-30
C-30
C-30
C-30
Notes:
1.
2.
3.
4.
Paid – indicates if the participant receives remuneration for the program
Duration: refers to total program duration. * For work and study programs this includes tuition. The minimum duration possible
depends on the student’s preferred start date and preferred work placement location. Please refer to the detailed chart of the work
placement options for minimum duration and start dates for specific positions and job locations.
Location: BC = Vancouver, Whistler, Interior of Province, Vancouver Island, Rural Areas, Summer Camps. Alberta = Calgary, Banff,
Jasper and Lake Louise, Canmore, Kananaskis. Ontario = northern Ontario resort destinations. Quebec = Quebec City, Montreal and
ski resorts
Visa: Youth Mobility refers to programs under the different Youth Mobility Agreements that Canada has entered into with certain
countries. Under some of these agreements, there are programs creating visas for internships/traineeships and/or for working holidays.
C-30 = students apply for a work permit pursuant to Regulation 205(c)(1), exemption code C-30, which grants work permits to students
for “work that is part of a course of study” . Students must also apply for a study permit.
Contacting GO International
CENTRAL RESERVATIONS OFFICE:
GO International Work and Travel Providers
909 Burrard Street, Suite 300
Vancouver, BC V6Z 2N2 Canada
Tel: 1-604-899-4480
Fax: 1-604-899-4481
e-mail: [email protected]
Hours of operation:
9:00 am to 5:00 pm Monday to Friday. Closed Canadian statutory holidays
The GO International Team:
Name:
Title:
E-mail Address:
Tamsin Plaxton
Alexander Deporcq
Marjatta Hilden
Managing Director and Sales Manager
Work Programs Manager
Registrar and Controller
[email protected]
[email protected]
[email protected]
GO International
Work and Travel Providers
Camp Canada Work Program
GO International Work & Travel Providers, an operating Division of Tamwood International, is a study,
work and travel provider with its head office in Vancouver, British Columbia, Canada.
The Camp Canada Work Program, also known as “CCWP”, is a program that meets the demands of
Canadian summer camps for summer staff, while enabling international young people to earn some
income to support their holiday in Canada. GO International provides valuable assistance to participants
in settling in, finding a summer camp job and getting to know Canada. This program is offered to
participants only through Go International’s overseas partners.
Young people can spend an absolutely amazing summer working in Canada and truly “experience” the
people, the unique beauty and the adrenaline rush that you can only get from this country. Participants in
this program meet locals, gain international work experience, earn money to travel and make the most of
their Working holiday in Canada with us.
Visa
Most applicants will enter Canada on a Working Holiday Program Work Permit. This visa is available to
citizens of certain countries only. Contact GO International if you are not sure if this visa is available in
your country and to get information on application procedures, deadlines and quotas. Applicants who are
willing to volunteer (work for free) at a charitable camp do not need to apply for the working holiday visa
as they are allowed to obtain a work permit which is fee exempt by presenting a copy of their job offer.
However, this permit names the camp as their employer and they will not be allowed to work for anyone
else after their camp job ends.
All participants must undergo a medical examination by a designated medical officer before applying for
their work permit as they will be working in direct contact with children.
6
Participant Eligibility Requirements
Participants must:
1.
be 18-35 years of age;
2.
have a good command of the English language;
3.
have a strong sense of commitment;
4. be 18-35 and in good health;
5. have some practical work experience working with children or teenagers
6. have some personal experience/training in sports or arts
7.
In possession of a valid Passport.
8. Able to document proof of sufficient funds in order to financially support himself/herself upon
arrival in Canada
Work Opportunities
Participants in the CCWP will be placed in a summer camp as a camp counsellor, kitchen worker, or activity
instructor. Participants can request work in either a paid job or as a volunteer at a charitable camp.
Charitable camps provide summer camp experiences to children living in poverty, handicapped children,
children with illnesses like cancer and other special needs kids. Tamwood works with summer camps in
British Columbia, Quebec and Ontario. Tamwood cannot guarantee the location or position and applicants
must be prepared to accept what ever position they are assigned. Tamwood will attempt to place
applicants according to their preferences, but assignments will also be determined according to applicants’
experience, language skills, education, maturity, enthusiasm, date of application and program duration as
well as the availability of positions at that time.
Participants who are assigned to jobs outside Vancouver will be given advice and assistance in booking
their travel from Vancouver to their place of work. Participants are responsible for the cost of their
transportation to their place of work.
Wage
The minimum hourly wage in British Columbia is C$8.00 and most camps pay a wage plus provide room
and board.
Start Dates and Duration of Program
Summer camps mostly operate in July and August. A few will start in June. Most camps
require staff to report 3-7 days before the camp officially starts to attend training and
work at camp set up. Therefore you can apply any time of the year but you must apply to start a job
at the beginning of the summer season (June to early July). The program orientation is given in the GO
7
International offices in Vancouver twice a month (on Fridays). Check the price sheet for the coming year’s
orientation dates.
Placement Service:
Participants are offered a job before leaving their home country. They will know before arriving in Canada
where they will work, when they will work, how much they will earn, and what they will do.
Services provided :
•
Transfer voucher for bus transfer from Vancouver Airport to city centre (Vancouver
arrivals only);
•
Two nights dorm style accommodation at a downtown youth hostel.
•
Orientation session at GO International offices in Vancouver, covering resources available
at GO International and everything you need to know about working and living in Canada;
•
Walking Tour of Downtown Vancouver/Montreal;
•
Processing of your personal Social Insurance Number;
•
Advice and assistance from GO International’s Program Coordinator
•
One Job Offer*;
•
Exclusive access to GO International’s job and accommodation listings for the full year of
the visa;
•
Internet (one hour per day free access), printing and fax access (at special rates) at GO
International’s office in Vancouver;
•
Mail holding service, so you have a contact address as soon as you arrive;
•
Free call number for general questions or emergencies during office hours;
•
One year’s membership in the GO International Club, which gives members access to
discounts on services, tours and attractions and provides access to assistance from the
Program Coordinator any time in the year, during normal business hours;
•
Social activities ranging from pub nights to ski trips in Vancouver;
•
Brochures and maps to familiarize participants with Canada and the local scene; and
•
The GO International handbook called The Essential Guide to Working and Living in
Canada.
* See below for description of “Job Offer”
Optional Services (extra cost):
• Extra nights in the hostel or homestay accommodation
•
Upgrade to private room at the hostel (subject to availability)
•
English lessons at Tamwood International College in Vancouver or Whistler
8
“JOB OFFER” from GO International:
"Job Offer/Job Placement" is defined as an offer of employment from 5 days to 6 months duration. The
participant must be willing to accept any reasonable offer of employment. A "reasonable offer" is defined
as a position meeting the participant’s qualifications within the summer camp industry in Canada.
Job offers will be in the Province of British Columbia, Ontario or Quebec unless otherwise stated.
A refusal to accept a reasonable offer will constitute the immediate forfeiture of the Job Offer Option.
A minimum English level equivalent to Cambridge FCE is required for all employment offered.
Participants who are offered a position outside Vancouver agree to travel at their own expense to the
location of the employment. The distance may be greater than 500 kms.
How does the Job Offer process work?
We bring the employers to you! Participants have a face-to-face interview with a Canadian employer at a
hiring fair in their own country or they have their interview by telephone before leaving their home
country. We assign you to an employer based on your dates, skills, training and personality. In assigning
you to a job, we will consider your preferences regarding location and type of job but we may not be able
to offer you a position that meets your preferences and you should be prepared to take what ever
position you are given. If successful in your interview, you will be offered a job prior to leaving your
country. You won’t waste time and money trying to find a job along with everyone else- you already will
have one!
Accommodation in Vancouver
Accommodation on arrival is provided to participants at a backpackers hostel located in the centre of
Vancouver, only 5 minutes walking distance from the GO International office. Participants seeking work
outside Vancouver can get accommodation ideas and booking assistance for the place they are going
from the GO International Program Coordinator. Participants can book extra nights at the Vancouver
hostel in advance or on the spot (subject to availability) at GO International’s preferred rates.
DAY 1 – Arrival Day
Before they arrive, Participants will receive an email from GO International welcoming them to Vancouver
and reminding them of the schedule for the orientation day. Participants are also sent a voucher for the
Airport Shuttle Bus Service and instructions on how to find the shuttle at the airport with their welcome
email.
9
The Airport Shuttle drops participants only a few blocks from their hostel. Participants’ accommodation is
pre-booked by GO International and participants only need to give their name at time of check-in.
FIRST FRIDAY-Welcome and Orientation Day
Participants will be met at the hostel at a designated time by a GO international staff member who will
then escort them to the GO International office located 5 minutes walk away.
What is the purpose of the Orientation?
ƒ
To welcome the customers and ensure they understand that we are here for them!
ƒ
To inform the customers what they have paid for [i.e. what’s included]
ƒ
To explain access to internet, fax and photocopier
ƒ
To explain about finding accommodation in apartments and houses in Canada
ƒ
To hand out SIN Card information and take participants to SIN office
ƒ
To explain the tax system in Canada and tax returns
ƒ
To advise customers who plan to seek other work in Canada after their summer camp job ends,
about job seeking in Canada, where the best parts of Canada are to find jobs, where the seasonal
jobs are, and what the busiest months are for local work
ƒ
To explain the GI Club Web Site and the “Hot” list of jobs and accommodations
ƒ
To hand out and explain how to use the GO International Membership card
ƒ
To give customers information about Canadian seasons, geography, places to travel, and the best
time to travel
How long is the orientation? Usually 75-90 minutes. The bigger the group the longer it takes. After the
orientation we take the group on a walking tour of the city centre that includes stops at the bank, the
Social Insurance Application Office and other important stops in the downtown core.
10
HOW TO APPLY
All applications must include the following documentation to be considered:
1. A completed copy of the application form
2. A passport size digital photo (attach to your application).
For students who will be pre-placed (Job confirmed before arrival):
3. A video presentation of yourself (maximum 2 minutes and 2 MB in size) to show employers. See
separate video preparation instructions.
Optional:
4. Homestay application form.
Applications that are not complete cannot be considered. Do not submit incomplete applications as it will just
delay your application.
DEADLINE TO APPLY: GO International needs the completed application material at least 3 months before the
preferred arrival date.
FREQUENTLY ASKED QUESTIONS (FAQ’S)
Can I extend my working status or program?
There is no visa extension under the Working Holiday program.
Can I change my visa status?
Participants who want to work in healthcare and work with minors can request a change of status with
Immigration Canada. This only applies for participants coming from countries where there is an “open
employer” policy, meaning the visa is not employer specific. No other visa changes are possible within
Canada.
Can I apply for my visa before securing a job?
If you are from the UK you must have a letter with a job offer from an employer in order to apply for your
working holiday visa. If you are from other countries that have a Working Holiday Visa Agreement with
Canada, you can apply for your visa without a job offer and obtain your job offer after getting your visa.
If you are not from a country that has the working holiday visa or SWAP, your only option is to work in a
charitable camp and in that case you need the job offer to get the work permit.
What kind of people are you looking for?
We are looking for people who are outgoing, hard working, able to work the full season and who really
want to be in Canada. Some jobs require a certain skill set but most do not. Experience working with
kids/teenagers and customer service experience is always a plus.
Can I go with a friend or partner?
Yes of course you can go with a friend or partner! We have a lot of success with friends/partners getting
jobs at the same resort. Please do be prepared, though, that you may not both receive a job offer as it is
subject to the interview process and we can’t guarantee you will both be accepted. Be aware, the larger
the group, the tougher it may be to succeed at interviews and to be offered positions at the same resort.
Can I specify a particular position that I want to apply for?
Yes – you can certainly tell the interviewer that you want to apply for a particular position. We
recommend that you state a preference, however, flexibility is an attractive trait for employers and if you
are not flexible you may not get a job!
Will I have to do an interview with the employer?
Employers will want to talk with you by phone or in person to ask more questions and have the chance to
tell you more about their job, before hiring you. Some employers will be traveling overseas to conduct
face-to-face interviews with candidates. If you are interviewed by phone, your job offer may be
conditional on you having a successful face to face interview before your job starts.
11
What happens if I am not offered a job?
You will be given a full refund or you can apply for the Canadian Working Holiday Program and seek a job
in another field.
What if I am offered a position I don’t want?
Unfortunately, if you are offered a position and do not wish to accept it then you forfeit your work
placement fee. The Work and Study team has taken in to consideration your previous work experience
and job preference and have assigned you to a host summer camp company that best suites your profile.
Once a student has been placed Tamwood is under no obligation to find a secondary job placement.
Can I use the same Social Insurance number for different employers?
Yes. Once you are issued a Social Insurance number, it is your number for life.
What are the participant’s tax responsibilities?
GO International participants with paid jobs must pay all federal and provincial taxes. All participants are
required to file a tax declaration by the Canada tax-filing deadline (April 30). Tax filing is required by the
Canadian government and necessary for the participant to recover some of the taxes he/she may have
overpaid to Revenue Canada on his/her paycheck. The Federal tax form -- T1 Non-Resident TAX RETURN
FOR CERTAIN NON-RESIDENT ALIENS -- may be downloaded from the Revenue Canada website:
http://www.cra-arc.gc.ca/formspubs/request-e.html . You can also utilize a tax preparation company.
You will find detailed tax information in the Manual you will receive on arrival and in your first day
orientation with GO International.
Can I work at more than one job, for more than 3 months…?
On an open working holiday visa, you are eligible to work for more than one employer. If you elect to
work for multiple employers you need to respect and follow through with all your work commitments.
You can also work at any job for any period of time up to the end date for your visa.
How much does it cost to live in Canada?
Summer camps usually provide free room and board. If you choose toe work at a day camp, then you will
have to find your own accommodation. What you spend will depend on you. Most participants quickly
find cheap shared accommodation and by sharing meals they can also keep their food costs low. Posters
for shared accommodation are always up in GO International’s offices and the staff can assist you in
finding advertisements for shared accommodation in the local papers. Some resorts provide staff housing.
How you spend your free time will determine a lot what you spend. In Canada, especially in Vancouver,
there are a lot of fun things you can do for free or almost nothing. You will get some ideas from The
Essential Guide to Canada that you will receive on your arrival.
Is assistance available if a participant runs out of money during the program?
GO International can advise you how to wire money in order to access funds from your home country.
GO International is not in the position to give out money loans to participants. It is your responsibility to
budget your money wisely.
When should I apply for the program
Register your interest now! Space on the program is already filling fast so the earlier the better. Visas for
Canada are limited. We would not want you to miss out. At the latest, you should apply by beginning of
March.
Will I need to take out travel insurance?
It is compulsory for all foreign applicants to purchase travel insurance covering them for the duration of
their employment with a Canadian employer, regardless of whether or not you think you may be eligible
for Company Benefits. GO International has very affordable and comprehensive travel insurance available.
12
Can GO International help me book tours and accommodation?
Absolutely! We have great deals on tour packages and accommodation options –just let us know what we
can do for you.
What happens if I leave my job?
If you decided to leave your job or get fired before your predetermined end date, no other position will
be offered or sourced by GO International
How much will I work?
Most summer camps require staff to work long days and to work 6 days a week.
Where will I live if I start with a language course at Tamwood?
Homestay accommodation is available to students when they are studying full time at Tamwood. All
homestays are carefully selected and offer three meals a day (breakfast, dinner and a packed lunch).
How do I travel to my job if I am not working in Vancouver?
It is easy to organize transport to the summer camps where we offer work placements. Most are located
close to cities or towns that are serviced by bus or train service. The camps will usually arranged to pick
you up from the closest train or bus station.
Will I need a uniform?
Some jobs require staff to wear a uniform and they will provide it.
13
Camp Canada Work Program
REFUND POLICY
Please refer to the Refund Policy on the Participation Agreement, which forms part of the program application form.
Camp Canada Work Program
PROGRAM REQUIREMENTS
All program participants are required to attend a program orientation. GO International offers the program
orientation upon arrival in Canada. Program expectations, cultural issues, housing suggestions and travel advice will
be presented. GO International will not be held liable for any problems or circumstances during the program should
the participant not attend the orientation.
BE AWARE: Working Holiday visas regulations do not allow participants to take jobs related to health care and to
work with children without prior authorization from Immigration Canada, including a medical examination by a
physician designated by Immigration Canada. The request to work in a healthcare or children related position can be
made while in Canada.
GO International programs do NOT include:
•
Round trip airfare.
•
Canada domestic transfers to final employment placement destination.
•
Any daily living expenses including rent, utilities, furnishings, meals, etc.
•
Any applicable visa application fees at Canadian Consulate/Embassy in the participant’s home country.
14
Canadian Working Holiday Program
AGENT BOOKING PROCEDURES AND PAYMENTS
Booking Procedures
The procedure for booking an applicant to a program is described as follows:
1. E-mail (do NOT fax) all of the required forms and documents listed above.
2. GO International (“GI”) will acknowledge receipt of the application within 24 hours.
3. If any information or documentation is missing GI will advise Agent and will not proceed with application until all
required information/documentation is received.
4. In order to provide missing information, Agent must resubmit the Application Form. Missing information must not
be provided in the body of an email or letter.
5. For all applicants except those from the UK and Finland, applicants should have their Working Holiday Visa when
they apply or should apply for it as soon as they receive their LOA.
6. Applicants from the UK and Finland can only apply for their work visa by doing the Full Service Program and only
after they have received their written job offer.
7. Within 3 days of receipt of the completed application and all of the necessary documentation, the Work
Programs Manager will assess the applicant’s application, and arrange a time and date for the applicant to
telephone the Work Programs Manager for his/her interview with the Manager. Students are responsible for the
cost of the telephone call for their interview with the Work Programs Manager.
8. Tamwood cannot proceed with the application until the telephone interview between the applicant and the
Work Programs Manager has been completed.
9. Within 3 days of the telephone interview, Tamwood will issue a Letter of Acceptance (LOA) and Invoice for the
program fees if the applicant meets the program requirements.
10. GI will only start the job search after it has received the program fees or, at a minimum, a deposit of C$300.
11. Once GI has received the C$300 deposit, GI will assign the applicant to an employer using the applicant’s
preferences as well as the agent’s recommendations and GI’s unique knowledge of the job opportunities, to make
the assignment. GI will coordinate an interview time with the agent and the employer. Applicants are usually
responsible for the cost of the interview call.
12. If applicant has a successful interview and the employer agrees to make a job offer, GI will advise the agent. If the
applicant was not successful, GI will assign to a new employer (GI will only make a maximum of three job
assignments and if applicant is not successful in being hired by any of these employers GI will cancel application).
13. GI will hold the WRITTEN JOB OFFER until GI has received balance of program fees in full from the agent.
14. Once GI has received all of the fees for program and optional services purchased, GI will fax the WRITTEN JOB
OFFER to the agent. The applicant must sign the JOB OFFER and return a copy to GI.
15. If applicant is from the UK or Finland, applicant can now apply for Working Holiday Visa using Written Job Offer.
Please note that the visa application can take 8 weeks so apply at least 9 weeks before flight.
16. GI sends Agent (for applicant) a Welcome Letter containing pre-arrival information and voucher for airport
transfer.
17. Agent must fax to GO International all flight information as soon as possible so that airport transfers can be
arranged.
18. Homestay: Is only an option for Full Service Program participants, and only when space is available (not in July and
August in Vancouver and not in December to March in Whistler). If this option is chosen, the Homestay
Coordinator will find a suitable host family and organize the airport pick up. Host family details will be faxed
before the participant’s departure, together with a letter telling the participant about their first day and what to
pack.
19. Please Note: Any and all enquiries made by the Agency about the status of an application must be sent to the GI
Work Programs Coordinator by email with the full name of the applicant in the subject line of the email.
15
Payment
Fees for all programs are payable to TAMWOOD INTERNATIONAL COLLEGE LTD via certified International Money
Order, certified Canadian cheque, or direct wire transfer.
Make Bank transfers to Tamwood’s account at:
Bank of Montreal
595 Burrard St.
Vancouver, B.C. Canada V7X 1L7
Account No. 34881003660
Swift Code BOFMCAM2
Indicate program identification: CWHP, CIP or CWE
Or pay by Canadian certified bank cheque or international money order, which should be sent by courier to:
Tamwood International College Ltd.
Program Identification: CWHP, CIP or CWE
909 Burrard Street, Suite 300
Vancouver, B.C. V6Z 2N2 CANADA
Tel: 604-899-4480
Fax: 604-899-4481
**If paying by wire transfer you must note in the transfer request the Invoice Number from the invoice and you
must also fax Tamwood a copy of your proof of payment by wire transfer from your bank. Without your proof of
payment by wire transfer we cannot credit your account as
paid.
16
Canadian Working Holiday Program
PARTNER AGENCY RESPONSIBILITIES
The Partner Agency is responsible for verifying all information on the application as well as submitting completed
applications. Incomplete applications will NOT be processed until all information has been sent and the Partner has
made payments. Please do not send applications until they are absolutely complete. We are also asking the partner
to try to be as accurate as possible with the arrival dates of the participants. GO International needs to have
accurate information regarding arrival dates for the employers or for the Campus Director of Tamwood International
when the applicant is taking ESL classes.
Partner agencies are expected to:
•
•
•
•
•
•
•
•
Distribute program materials
Inform applicants of details and terms and conditions of program
Conduct interviews and prepare screening interview reports
Collect and remit to GI all program fees
Coordinate employer telephone interviews with participants
Provide monthly sales statistics to the GI’s head office.
Inform each participant of his/her job.
Provide each participant with pre-departure information
In dealing with participants, the Partner Agent is expected to:
1.
Orient and review the program rules, terms and conditions with applicant. Verify that the applicant understands
all information. The Partner Agency is responsible for organizing and implementing a program information
orientation to all GO International applicants. Required topics to include:
•
Program Terms and Conditions for each placement option
•
Visa definitions and conditions including program duration date which must be strictly adhered to.
•
Work expectations; responsibilities as an employee
•
Housing options, rules and guidelines
•
Arrival procedures
•
Financial responsibilities; budgeting money (GO International will not loan money under any circumstances).
•
Emphasize staying out of trouble; illegal behavior only complicates matters
•
GO International and GO International’s program coordinator’s role
•
Participant’s responsibilities
2.
Ensure that the applicant’s work expectations are realistic. Overall, the type of jobs offered in this program are
seasonal entry-level jobs, paying close to minimum hourly wages.
3.
The applicant must ensure he/she meets employers’ expectations and that employers can and may cancel,
change the hours of employment or other posted job parameters.
4.
Ensure that the applicant understands that the Orientation meeting is mandatory. If, for any reason, the
applicant does not attend the mandatory meeting, he/she will not hold GO International responsible for any
consequences that may ensue.
5.
Email the completed application materials to the GO International office in Vancouver by the requested
application deadlines.
17
Partner Agency Restrictions
The Partner Agent shall have no contact with a participant’s employer or Host Company for any reason relating to a
participant’s work placement. Any contact by the Agent on behalf of a participant shall be made through GI. This
restriction shall apply before a participant is placed, during a participants work term with an employer or anytime
thereafter.
Partners Working with the Full-Service Option with Hiring Fairs:
A limited number of partners in each market will be selected to work with GI on providing the Full Service Option
with Hiring Fairs for the Canadian Working Holiday Program. This option will only be offered in markets where the
partner agent can guarantee that at least 50 qualified participants can be recruited for a hiring fair. Partners should
assume a rejection rate of between 15 and 20%.The partner selected to work on this option will be responsible for:
1.
2.
3.
4.
5.
6.
7.
8.
Promoting the program and the jobs being recruited for;
Distributing, collecting and screening completed application forms;
Forwarding approved application forms to the GO International Work and Travel Program
Manager;
Hosting a hiring fair including providing all facilities and staff required to conduct the fair;
Providing local transportation (including airport transfers) for GI staff and host employers attending
hiring fairs;
providing lunch for GI staff and host employers during hiring fairs;
Assisting GI in sourcing and booking accommodation and other services for host employers
attending hiring fairs; and
Other services that may be agreed upon.
18
Canadian Working Holiday Program
VISA AND DOCUMENTS
GO International does not provide any assistance in the visa application process. In the case of the applicants from
the UK and Finland, GO International provides the written job offer that participants need to include in their visa
application.
Participants must indicate their intended length of stay at the time of application for their visa and on arrival in
Canada.
Participants must apply for the appropriate visa at the visa office at one of Canada Immigration Centres located at
Canadian Embassies.
Applicants to the CWHP program and citizens of any of the following countries must apply at the following visa
processing centres:
Applicants from:
Age
Apply at Canadian Embassy in:
Germany
France
Belgium
Czech Republic
Denmark
Finland
Latvia
Norway
Sweden
Netherlands
Italy
UK
Poland
18-35
18-35
18-30
18-35
18-35
18-30 (students)
18-35
18-35
18-35
18-30
18-35
18-30 (students)
18-35
Berlin, Germany
Paris, France
Paris, France
Prague, CZ
Stockholm, Sweden
Stockholm, Sweden
Australia
New Zealand
18-35
18-35
Sydney, Australia
Wellington, New Zealand
Japan
Korea
18-35
18-35
Tokyo, Japan
Seoul, Korea
Stockholm, Sweden
Stockholm, Sweden
Berlin, Germany
Rome, Italy
London, UK
Additional information on visa processing centres is available at the Citizenship and Immigration Canada website:
www.cic.gc.ca
Visa Information
Canadian Working Holiday Program
The WHP that Canada provides is a once-in-a lifetime opportunity for young individuals from specific countries to
enjoy an extended holiday in Canada while undertaking temporary casual work to supplement their holiday funds.
Visa type:
Working Holiday
Education Requirements:
Applicants from the following countries must meet the following education requirements:
Finland:
Full-time University students
UK (Program C)
Full-time University students or recent graduates (less than one year)
Age: 18-35 (maximum 30 in Finland, Sweden, Belgium and UK)
Duration:
up to 12 months for all participating countries except Finland and Italy where the duration is 6
months; effective on the date of arrival in Canada
Participating Countries:
Australia, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy,
Japan, Korea, Latvia, Netherlands, Norway, New Zealand, Poland, Sweden and
United Kingdom (UK)
19
Documents
Immigration Canada Form IMM 1295B
Form IMM 1295B must be completed and presented to the immigration officer of the Canadian Embassy together
with supporting documents in order to obtain a work permit.
The IMM 1295B application form is found on the following Web site:
http://www.cic.gc.ca/english/pdf/kits/forms/IMM1295B.PDF
The participant must indicate which program he/she wishes to apply:
•
Working Holiday Visa
•
Young Workers Exchange Program (YWEP) work permit, or
•
Work Permit as part of a study program
No fee is required
Please note the participant should stay in Canada according to the dates on his/her visa.
Lost Or Stolen Visa
If the study visa and/or the work permit forms are lost or stolen, the participant should notify GO International and
Immigration Canada immediately. Participants should always have a photocopy of their visa and/or work permit
available for presentation during their stay in Canada.
Denied Visa
Should the participant’s visa application be denied by the Canadian Embassy / Consulate, a proof of denial is required
in order to receive a refund (less C$50 administrative fee). Be advised that GO International is not responsible for
Immigration Canada’s decision to deny a participant’s visa application. Visa approval or denial is at the sole discretion
of each Canadian Consulate/Embassy.
20
Canadian Working Holiday Program
ARRIVAL IN CANADA
Employment
Every Program participant is required to go to his/her pre-assigned job on the date specified by the employer.
Participants who do not report to the original employer without cause are subject to have their program cancelled.
The partner agency will be notified by GO International about the status (“NO SHOW”) of a participant prior to the
cancellation. Upon cancellation participants will be notified by GO International about his/her status via e-mail.
Social Insurance Number
All participants engaged in paid work must secure a Social Insurance Number (SIN) in order to work legally in Canada.
The participant may apply for a Social Insurance card at the Canadian Human Resources Centre offices nearest their
place of employment, upon arrival in Canada. The participant must show:
•
Passport
•
Work permit
•
Proof of employment. This must be a letter/form directed specifically to the participant and signed by the
business.
The participants may locate the nearest Social Insurance office by looking on the HRDC’s web site at
www.hrdc.gc.gov .
For CWHP Full Service participants, the employer will provide a written offer of employment of the company’s
letterhead, to be submitted together with the Social Insurance application in order to expedite the application
process and have a Social Insurance number available within 6 working days.
21
APPENDIX A
GO International
Partner Agreement
22
GO International Work and Travel Providers
Agent Agreement
This agreement (the “Agreement”) is between:
GO International Work and Travel Providers.,
a division of Tamwood International College Ltd., a British Columbia , on the one hand (“GI”);
<name of Agent>
(“Agent”, or “You”)
And
This Agreement is for the period from 1/January /200_ to 31/December/200_.
Agent agrees to provide services to GI as follows:
A.
Recruitment of participants from _________________ (the “Region”).
• The Agent shall promote GI's work experience programs in the Region through whatever means it
deems appropriate for its market. GI can provide samples of marketing and advertising used in
other markets. Specifically the Agent shall promote the Canadian Working Holiday Program
• The Agent must use only text wording for its marketing and advertising that has been preapproved by GI.
• GI will provide the application papers or an online application process that every participant must
complete.
B.
Interviews
•
•
•
•
•
C.
The Agent shall conduct a personal interview for each applicant for the Canadian Working Holiday
Program - Full Service Option.
All interviews must be conducted in English.
GI will provide you with interview instructions, training in our interviewing technique and forms for
the interview process.
An interview report form, including the English evaluation in accordance with the GI system, must
be completed for each participant.
GI program participants must have an excellent level of English that allows them to fully
understand instructions from their employers and fully communicate with co-workers.
Administration
The Agent shall:
• Distribute materials
• Conduct interviews
• Collect all fees
• Coordinate employer telephone interviews with participants
• E-mail monthly statistics to GI head office.
• Inform each participant of his/her job.
• Provide each participant with pre-departure information
D. Orientation
• No pre-departure orientation meeting is necessary but the Agent must provide all participants with
the pre-departure letter provided by GI.
E.
F.
Insurance
•
•
Flights
•
•
•
All participants must be given the option of taking our insurance.
Agents may not market or sell insurance coverage without prior written approval of GI
The Agent must provide GI with all flight details for each participant prior to their scheduled flight
date.
If the agent does not arrange or assist participants with flight arrangements, it is your responsibility
to obtain flight itineraries from each participant.
GI will provide you with the dates that the participants must arrive in the Canada
23
G. Financial Responsibility
• The Agent is fully responsible for all costs incurred in your country, including but not limited to
administrative, marketing and advertising costs.
• The net fees for the GI Work Experience Programs will be as per attached price sheet, which can
be changed by GI at any time.
H. Payment to GI
I.
•
The program fees are owed to GI by the Agent. It is the responsibility of the Agent to ensure that
all program fees are collected by the required deadlines. Failure to collect fees on the part of the
agent does not eliminate their obligation to pay GI for work performed.
•
The Agent will pay GI the amount due for each participant on receipt of the invoice.
•
Program Fees for participants in the CWHP Full Service Program must be paid in full before GI will
arrange a work placement.
•
If fees are late, an 8% per/month interest rate will be added.
Cancellation Penalties
Refer to the Participation Agreement which forms part of the Application Form
J.
Confidentiality/Non-competition
During the term of this Agreement, the Agent will be engaged in work that requires access to GI’s processes
for marketing, recruiting, screening, and selecting participants for its program, and the compilations of
information, records and specifications relating to those processes. GI also provide access to names and
information on Canadian employers that work with GI to accept foreign workers through GI’s work
experience programs. All of the foregoing data are trade secrets that are wholly owned and controlled by
GI. The Agent shall not disclose any of GI’s trade secrets, or use them in any way either during the term of
the Agreement or at any time thereafter, except as required in the course of performing his/her duties as an
Agent for GI.
Further, during the term of the Agreement, the Agent shall not, either as an employee, employer, consultant,
agent, principal, partner, stockholder, corporate officer, director or in any other individual or representative
capacity engage or participate in any business that is in competition to the business of GI. The Agent
acknowledges and agrees that the sale or unauthorized use or disclosure of any of GI’s trade secrets as
described herein that are obtained by the Agent in the course of performing his/her duties for GI
constitutes unfair competition. The Agent agrees not to engage in any unfair competition with GI either
during the term of the Agreement or thereafter.
GI allows you to use the GI Company logo, trade name, “Slogans” and GI images (photos, slides) on websites
and printed materials to promote GI’s programs. This right is reserved to the term of this agreement.
K.
Contact With Employers/Host Companies
During the term of this Agreement and for a period of 2 years from the date of termination of this
Agreement, the Agent shall not contact by any means an employer or host company working with GI for
the purposes of promoting its services or providing any services that compete directly or indirectly with the
services provided by GI.
The Agent shall also have no contact with a participant’s employer or host company for any reason relating
to a participant’s work placement. Any contact by the Agent on behalf of a participant shall be made
through GI. This restriction shall apply before a participant is placed, during a participants work term with an
employer or anytime thereafter.
L.
Agreement refers to Agent Manual
The Agent agrees to the terms as set forth in the GO International Agent’s Manual and Paid Work Programs
Application Form, the receipt of which is hereby acknowledged.
M. Alternate Dispute Resolution
Any dispute arising out of or related to this agreement shall be determined by arbitration administered by
the British Columbia International Arbitration Centre under its commercial arbitration rules, such arbitration
24
to be held in Vancouver, B.C., and governed by the substantive law of British Columbia. Judgment on the
arbitration award may be entered in any court having jurisdiction thereof.
N. Cancellation
GI reserves the right to cancel this contract with a one-month notice if GI determines this would be in the
best interests of the program. Agent also has the right to cancel this contract with proper notification to
GI.
In the witness whereof, the parties have executed this agreement:
GO International Work & Travel Providers
NAME: __________________________________________________
TITLE: ________________________________________________
DATE: ________________________________________________
SIGNATURE:__________________________________________
AGENCY’S NAME: ___________________________________________________________________
ADDRESS: ___________________________________________________________________________________
___________________________________________________________________________________
TELEPHONE: ___________________________________ FAX: ______________________________
EMAIL: ________________________________________ WEB SITE: __________________________
PERSON RESPONSIBLE FOR OPERATIONS: _____________________________________________
EMAIL: ________________________________________ FAX: _______________________________
WEB PAGE: _____________________________
EMERGENCY CONTACT NAME: ________________________ TELEPHONE: ___________________
SIGNED AND ACKNOWLEDGED BY: ____________________________________________________
TITLE: _________________________
DATE: ____________
SIGNATURE:________________________________________________________________________
25
APPENDIX B1
CAMP CANADA WORK PROGRAM –
APPLICATION FORM
and Participation Agreement
26
Paid Work Programs
English Co-Op, Camp Canada & Canadian Working Holiday Programs
FULL SERVICE
- Application Checklist (work placement arranged by GO International)
- please ensure that you have completed all sections of this form:
 Section A
- General Application (email sections A and B)
 Section B
- Curriculum Vitae & References (email sections A and B)
 Section C
- Signed Participation Agreement (scan and email Section C or fax)
STANDARD- Application Checklist (work placement arranged by participant)
 Section A
- General Application (email section A)
 Section C
- Signed Participation Agreement (scan and email Section C or fax)
Section A - General Application
Personal Details– As on passport
Family Name:
Sex: □ Male
_________________________________ First Name: ___________________________ Middle Name: ___________
□ Female
Date of Birth: _____/_____/______
dd
mm
Country of Birth: _______________________________________
yyyy
Country of Citizenship: _______________________ Country of Legal Permanent Residency: ________________________________
Will you consent to a police check if required? □ Yes □ No
Have you ever worked overseas before? □ Yes □ No
If yes, where?
Language(s) spoken fluently: ___________________________________________________________________________________
Name of Booking Agency:
___________________________________________________________________________________
Agency Contact Person:
___________________________________________________________________________________
Email:
___________________________________________________________________________________
Contact Information
Current Mailing Address:
Country:
Postal Code:
Phone:
Mobile:
Fax:
Email:
Emergency Contact Information
Current Mailing Address:
Country:
Postal Code:
Phone:
Mobile:
Fax:
Email:
Your relationship to the emergency contact person:
Program Selection □ ECP Basic Service
□ ECP Full Service □ ECP Integrated Vancouver □ ECP Whistler Fun
□ CWHP Basic Service □ CWHP Full Service □ Camp Canada Work Program
Program Dates
27
Preferred Arrival Date in Canada:
_____/_____/200___
dd
mm
Expected Departure Date from Canada: _____/_____/200___
dd
Total number of weeks:_______
mm
English Course Options at Tamwood International College (all ECP students must spend as much time studying as they spend work)
 Vancouver Campus
General English
Cambridge Programs
□ 20 hours/ week
FCE:
CAE:
□ 25 hours/week
□ 12 weeks
□ 20 hours/ week
□ 30 hours/week
□ 10 weeks
□ 25 hours/week
□ 8 weeks
□ 30 hours/week
Dates:
Dates:
□ Jan. to March
□ Jan. to March
□ March to June or
□ March to June
□ Sept. to Dec.
Private Tuition
Business English Courses
□ International Business English
In the school: ___ hrs/week
□ BEC Vantage (25 hours/week)
In the teacher’s home: ___ hrs/week
 Whistler Campus
Package Programs (full
service program, includes 25
h/w English Course)
□ Summer Fun 500
General English
Instructor Programs
Cambridge Programs
□ 15 hours/week
□ Ski Instructor Course (3 weeks) (in:
Cambridge FCE:
□ Summer Fun 600
(December-April only)
□ January □ February or □ March)
( September to December
□ Winter Fun 1000
□ 20 hours/week
□ Snowboard Instructor Course (2
□ Winter Summer Fun 1500
□ 25 hours/week
weeks) (in: □ January □ February or □
□ 30 hours/week
March)
(May –November only)
only)
□ 12 weeks
□ 10 weeks
□ 8 weeks
Accommodation Options:
□ Homestay accommodation during English course:
___ in Vancouver __ Full Board __ Half Board
___ in Whistler
__ Full Board
□ Hostel Accommodation (2 nights in dorm room included CWHP price)
Check In: ___/____/____ Check Out: ___/____/_____
Day Month Year
Day Month Year
____ Extra nights in hostel (dorm room) ___Upgrade to private room in Hostel
□ No accommodation required
□ Medical Insurance needed _________ of week(s)
□ Airport Transfer?
Yes ___ No ___
One-Way ___
Return ___ (Note: transfer on arrival included in CWHP)
Arrival Date:________________ Airline_____________________ Flight No._______________________
Time of Arrival_____________ Flight Origin:________________________________________________
28
Standard Program Applications: STOP HERE. And go to Section C
Full Service Program Applications: continue and answer all questions on page 3 and 4
Full Service Applicants
Employment Preferences
If you are accepted into the FULL SERVICE program, you will be assigned by GO International to one of the jobs available in this program based on
your English level, education, work experience, skills, presentation, attitude and available dates. Your job assignment is conditional on you
successfully completing an interview with the employer. You may state below a preference but by applying to this program you agree to accept
ANY position in ANY location in Canada.
Job Preference:
Please indicate in order of preference the jobs listed below that you would prefer (1, 2, 3…etc.)
___ Customer Services ___ Food & Beverage
___ Housekeeping
___ Retail
___ Maintenance/Grounds-keeper
___ Sports Equipment Rentals ___ Kitchen
___Lift Attendant ___ Any Job
Work Location Preference:
Please indicate in order of preference the work locations where you would prefer to work (1, 2, 3…etc.):
___ Whistler
___ Quebec
___ Vancouver ___ Banff
___ Any Location
___ Jasper
___ Vancouver Island
___ Ontario
*Please note that by stating any preferences you may limit your job placement options and as a result, we may not be able to accept you or assign
you to a job.
References
References need to be employers or community leaders (not friends or relatives) who can verify your suitability for
the position that you have applied for and your general character traits.
Reference One
Name:
Relationship to applicant:
Length of relationship with applicant:
Phone number:
Mobile:
Fax:
Email:
Reference Two
Name:
Length of relationship with applicant:
Relationship to applicant:
Phone number:
Mobile:
Fax:
Email:
Date Submitted: __________/__________/20__
Day
Month
Year
Please proceed to next section – Section B
29
Section B – Curriculum Vitae & References
Address, telephone number, email address
First and Last Name
Objective: 2-3 sentences explaining why you want to work in Canada and how it will help your future career.
Describe your career goal or ideal job.
Experience
Employer
Location
Dates
A.
B.
Job Title
Job description – example:
•
•
•
•
C.
Serve customers gourmet coffee
Serve customers light café meals
Cashier
Light clean up duties at the end of each shift
Employer
Dates
D. Job Title
E. Job description – example:
• Customer Service
• Cashier
• Greeter and ticket checker
Education
University/Institution/School
Dates
F. Program
• Degree
• Relevant courses:
Location
Location
Volunteer Experience
Organization
Location
Organization
Location
Dates
G. Position/Title
Details
Leadership Experience
Dates
Details:
Special Skills, Interests and Hobbies:
30
Section C – Participation Agreement (please sign second page then scan and email or fax)
Participation Agreement
This is a legally binding agreement
1)
I am able to work legally under the Co-Op study and work permits or Working Holiday permit.
2)
I understand I am responsible for all travel expenses to get to Canada and for travel within Canada.
3)
I understand that GO International/Tamwood International College cannot guarantee me a job position that meets my preferences.
4)
I understand that I am solely responsible for finding and paying for my own accommodation while in Canada. All expenses relating housing and
daily living including rent, utilities, furnishing, and food are my responsibility.
5)
I understand that I am expected to respect the property of the host company and will pay for property damage I cause. Destruction and/or theft
of property will be grounds for disciplinary action. I will obey all Canadian federal, provincial and local laws. I agree to comply with my Canadian
employer’s rules and policies, including but not limited to such matters as personal grooming and drug testing.
6)
I will carry out the duties and responsibilities of the position that GO International/Tamwood International College has arranged for me. I
acknowledge that GO International/Tamwood International College only facilitates an arrangement between my employer and me and that any
assignment relationship is solely between my employer and me.
7)
I confirm that my job assignment is temporary and runs for the duration specified in my placement details.
8)
I UNDERSTAND THAT GO INTERNATIONAL/TAMWOOD CANNOT GUARANTEE THE ACTUAL HOURS OF WORK AS REPRESENTED IN THE PROGRAM DESCRIPTION THAT I
WILL GET AT MY JOB AS MY HOURS OF WORK MAY BE AFFECTED BY BAD WEATHER, ECONOMIC EVENTS, SEASONAL BUSINESS FLUCUATIONS AND OTHER FACTORS OUT
OF THE CONTROL OF GO INTERNATIONAL/TAMWOOD. I UNDERSTAND I SHOULD BE AWARE THAT SOME JOBS WILL HAVE FLEXIBLE START DATES AND REDUCED HOURS
DUE TO WEATHER. I UNDERSTAND I WILL COME PREPARED WITH SUFFICIENT FUNDS TO COVER MY EXPENSES SHOULD THESE PERIODS OCCUR.
9)
I understand that GO International/Tamwood International College will assist me in finding one job only. GO International/Tamwood
International College will not locate secondary employment for me if I quit or get fired. Should either happen I will notify GO
International/Tamwood International College in writing of my change of employment status.
10)
I understand GO International/Tamwood International College will find a job based a number factors which may include on the job market
at the time, my English skills, time of year, length of stay, previous work experience and education.
11)
I understand I must accept the first job that is offered to me.
12)
I agree that I will perform my duties to the best of my ability and indemnify without limitation, Go International, its directors, its employees,
agents and organizations affiliated with it, against any loss or damage suffered by any of them, or any claims made against any of them, as a result
of any breach or negligence by me during my participation in the program.
13)
I understand that any cancellation is subject to GO International/Tamwood International College’s Cancellation Policy.
14)
I confirm that all information stated on this application, my curriculum vitae (CV) and other submitted documentation is correct and I understand
that any information proven to be false may result in the cancellation of my program with no refund.
Please note that GO International/Tamwood International College does not “guarantee” any employment position or the amount of hours to be
provided. GO International/Tamwood International College is a conduit between the employer and the employee. Employment conditions can
change before or after arrival.
Cancellation and Refund Policy
1.
To be considered for a refund, you must submit a written and signed notice to GO International/Tamwood International College of
withdraw from the program 30 days prior to the start of the work term. Verbal notices will not be considered.
Refunds for BasicPlacement Program Option
2.
If written notice of withdrawal is received more than thirty (30) calendar days before the Participant’s arrival in Canada, GO International will
retain $100 of the Program Fees under the contract as a cancellation fee, and refund the balance of the fees to the Participant.
3.
If written notice of withdrawal is received less than thirty (30) calendar days before the Participant’s arrival in Canada, GO International will
retain all of the Program Fees under the contract.
Refunds before the Work Placement Starts
4.
If written notice of withdrawal is received before the start of the applicant has had a job interview, Tamwood will retain $200 of the Work
Placement Fees under the contract as a cancellation fee, and refund the balance of the fees to the applicant.
5.
If the applicant withdraws from the program after a job interview has been arranged, Tamwood will retain the full Work Placement Fee as a
cancellation fee.
6.
Notwithstanding paragraph 2, if, after the interview with the company, the applicant is not offered a position by the employer, Tamwood
attempt to secure up to a maximum of two more interviews. If the applicant is not successful in getting a job offer as a result of these interviews,
Tamwood is under no obligation to arrange any more interviews for the applicant and the application can either pay Tamwood to arrange more
interviews at a cost of C$300 per interview, or withdraw from the program, in which case, Tamwood will retain $75 of the Work Placement Fee as
a cancellation fee, and refund the balance of the Work Placement Fee to the applicant, and the applicant is not entitled to any other refund from
Tamwood or its booking agents, or to claim any loss or damage against Tamwood or its booking agents arising from Tamwood failure to provide a
work placement for the intern.
7.
If the student fails to achieve the level of English skills required for Tamwood to start the work placement arranged for the student,
Tamwood reserves the right to cancel the student’s acceptance in the program and will refund the student the full work placement Fee in the
form of a credit note that can be applied by the student against the purchase price of English classes within 12 months of the date of the credit
note.
8.
If the applicant refuses to participate in the work placement arranged for him/her by Tamwood, Tamwood is under no obligation to arrange
another work placement for the applicant and the applicant can withdraw from the program or pay Tamwood to arrange another placement at a
cost of $300 per additional interview arranged. If the applicant withdraws from the program, the applicant forfeits his/her Work Placement Fee.
31
The applicant is not entitled to any other refund or to claim any losses against Tamwood or its agents, as result of his/her failure to secure a work
placement
9.
In the unlikely event that Tamwood is unable to arrange a work placement interview for the applicant, Tamwood will refund the full Work
Placement Fee to the applicant and the intern is not entitled to any other refund from Tamwood or its booking agents, or to claim any loss or
damage against Tamwood or its booking agents arising from Tamwood failure to provide a work placement for the intern.
10. Once the applicant has been assigned a position for his/her work placement, if the applicant requests a change to the dates of the work
placement, Tamwood will put the request to the host company who can either accept or reject the applicant’s request. If the host company
accepts the request, the change in program dates (and accommodation dates if necessary) will be made subject to the applicant paying Tamwood
a Program Change Fee of C$75.
Refunds after the Work Placement Starts
11. Once the applicant has started his/her work placement, if the applicant withdraws from the program or is dismissed from his/her
employment by the employer, the Program Fees are non-refundable.
Refunds of Other Fees
12. When homestay is selected, participants must provide written notification of cancellation of homestay accommodation a minimum of 4
weeks prior to cancellation date in order to qualify for refund of unused accommodation fees. Homestay is not available in Vancouver
during July to August and in Whistler during November to April.
Payment of Refunds Owing to Participants
13. Refunds owing to a Participant eligible for a refund shall be paid to the Participant within thirty (30) days of GO International receiving
written notification of withdrawal, or within thirty (30) days of written notice of dismissal. All bank fees associated with payment of a
refund are the responsibility of the Participant. All refunds are in Canadian dollars.
IMPORTANT: PLEASE READ THOROUGHLY AND SIGN AFTER COMPLETING THIS APPLICATION. If you have any questions, please contact GO
International/Tamwood International College before you sign to these terms and conditions.
I certify that the information provided is accurate and complete to the best for my knowledge and understand that any omission or
misrepresentation of fact may be considered reason for disqualification or dismissal. My signature below confirms that I have read, understand,
and agree to abide by the rules, terms and conditions of the GO International/Tamwood International College English Co-Op Program and
Canadian Working Holiday Program.
Signature:
____________________________________________ Date: ______________________________
Witness Signature*:
____________________________________________ Date: ______________________________
* Witness must be a parent, spouse, immediate family or referring agency
Relationship of Witness to Participant: ______________________________
Date: ______________________________
32
APPENDIX C
CAMP CANADA WORK PROGRAM –
VIDEO PRESENTATION SCRIPT AND
INSTRUCTIONS
33
Tamwood International/GO International
Video Application – Instructions for the Applicant
What should you talk about in the Video
¾
You need to make a video in which you will
present yourself in English. Since the employers
will not be interviewing you in person, this is one
of the most important steps in the job placement
process. This will help get you the job.
¾
The video should be around 1 – 2 minutes long.
¾
The employer wants to see what kind of person
he/she will hire and how friendly and
enthusiastic you seem.
How to make the Video
¾
¾
¾
¾
¾
¾
¾
¾
For this reason please write your answers to the
following questions and then say your answers
in the video as if you were talking to your future
employer.
¾
You can make the video with a digital photo
camera or web camera.
Make sure the light on your face is good
The distance should not be too close and not be too far away.
Show your head (hair should almost touch the top of the frame)
and the upper body.
Wear something professional. If you have a white background,
wear anything but a white or black shirt/top. No bright colors as
well.
If you have any piercing in the area which will be showing during
the video remove all piercing.
Upload your video to Tamwood’s account on Google Video
send the link to your agent to send to Tamwood
Google Video:
1) Go to link: video.google.com
2) Access is:
Email:
tamwoodvideos
Password: gointernational
3) Click “Upload video” (purple bar)
4) Upload video
5) Follow instructions from website.
What is your name and where do you live?
What is your age?
What do you do now, work or study? What is your field of work/study and why?
What do you want to become in your professional life?
Where did you learn English and for how long?
What are your travel experiences abroad?
What are your work experiences and what was the most important thing(s) you learned out of it?
Why do you want to do this program?
What do you think you will get out of this program for your future?
Talk about your work ethics and why should the company hire YOU? (on time, like to work in a team, hard worker,
good communicator, positive thinker, problem solver, etc.)
Print your answers to the above questions. If you prefer, you can read your text for the video. Ask the person assisting
you in the video to hold the paper for you or place it close to the camera.
APPENDIX D
MEDICAL INSURANCE DESCRIPTION
APPENDIX E
AGENT NET PRICE SHEET
36
GO International Work and Travel Providers
2009 NET Fees and Dates
NET Program Fees (All fees in CAN$)1
Canadian Working Holiday Program & Camp Canada Work Program
Full Service Option (guaranteed job placement before arrival)
Basic Service Option (job placement assistance after arrival) (CWHP only)
Optional Services
Program Changes Fee (for changes to dates or options after booking
confirmed)
Second Job Offer (while in Canada, when first job ends)
Second Job Offer (while in Canada, when first job ends)
Extra night in hostel dorm room (with breakfast)2
Supplement to upgrade to Private Room in hostel with shared bath for first
two nights (price per room/night)3
Supplement to upgrade to Private Room in hostel with private bath for first
two nights (price per room/night )3
Extra night in Private Room in hostel with shared bath (price per room/night
)3
Extra night Private Room in hostel with private bath (price per room/night) )3
English Classes at Tamwood Vancouver or Whistler
$767
$367
$80
$320
$320
$28
$50
$60
$78
$88
See Tamwood Price Sheets
Canadian Internship Program
NET Program Fee
Optional Services
Course Changes Fee (for changes to dates or options after booking confirmed)
Homestay Accommodation
Placement Fee (One-time Fee, non-refundable)
Homestay - single room with F/B
Airport Transfer to Homestay
Hostel Accommodation
Dorm Room with breakfast (per night)
Private Room in hostel with shared bath (price per
room/night) with breakfast
Private Room in hostel with private bath (price per
room/night) with breakfast
“Airporter” Bus transfer to Hostel
Cambridge Work Experience Certificate
$850
$80
$190
$205
$90 one-way
$28
$78
$88
$14
$515
Notes:
1
The 5% government Goods and Services Tax (GST) will be added to all fees on the invoice except language course tuition which is tax exempt
Both CWHP Program options include first two nights accommodation in a Vancouver hostel in a 4 person dorm room.
3
Private Rooms are offered subject to availability, check with GO International. Private rooms can accommodate 1 or 2 people. If two participants
choose to share a private room the charge for the upgrade will be applies to only one person’s invoice.
2
37
GO International - 2009 Start Dates
S
M
T
JANUARY
W
T
F
S
S
M
T
FEBRUARY
W
T
F
S
S
M
MARCH
T
W
T
F
S
4
11
18
25
7
14
21
28
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
1
8
15
22
6
13
20
27
7
14
21
28
1
8
15
22
29
3
10
17
24
31
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
2
9
16
23
30
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
5
12
19
26
6
13
20
27
MAY
3
10
17
24
31
3
10
17
24
4
11
18
25
5
12
19
26
1
8
15
22
29
2
9
16
23
30
3
10
17
24
4
5
11
12
18
19
25 26 26
6
13
20
27
7
14
21
28
1
8
15
22
29
3
10
17
24
31
JUNE
5
12
19
26
6
13
20
27
7
14
21
28
1
8
15
22
29
1
8
15
22
29
2
9
16
23
30
3
10
17
24
4
11
18
25
4
11
18
25
SEPTEMBER
6
13
20
27
2
9
16
23
7
14
21
28
7
14
21
28
JULY
OCTOBER
4
11
18
25
2
9
16
23
20
5
12
19
26
5
12
19
26
6
13
20
27
1
8
15
22
29
T
W
T
F
S
5
12
19
26
7
14
21
28
1
8
15
22
29
2
9
16
23
30
3
10
17
24
4
11
18
25
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
1
8
15
22
29
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
6
13
20
27
AUGUST
6
13
20
27
7
14
21
28
NOVEMBER
2
9
16
23
30
S
M
APRIL
2
9
16
23
30
3
10
17
24
2
9
16
23
30
3
10
17
24
31
DECEMBER
6
13
20
27
7
14
21
28
Canadian Working Holiday Program Orientation,/Program Start Date
Camp Canada Work Program – Orientation/Program Start Date (depending on numbers, we may have a second
orientation the following week, on Friday June 26)
JSS- Start Dates (Optional Service for CWHP Standard only)
Job Fair in Vancouver (final date TBA)
Holidays - GO International office and Tamwood International College are both closed.
38