Consultation Paper on Proliferation of Broadband through Public Wi-Fi Networks Group-1 Vidyadhar Prabhudesai Priyanka Chauhan Notan Roy Payal Dey Gagandeep Kaur How to engage in broadband policy and regulatory processes August 22, 2016 Key Objectives > Key Objectives & Questions To assess need for hub based model proposed to be handled by a Third Party for authentication, authorization and accounting with respect to users, payments and interconnection between ISPs of Public Wi-Fi network To identify the regulatory issues, licensing restrictions and other factors that are the determinants for the expected growth of public Wi-Fi services in India Questions for Group-1 • Are there any regulatory issues, licensing restrictions or other factors that are hampering the growth of public Wi-Fi services in the country? • What regulatory/licensing or policy measures are required to encourage the deployment of commercial models for ubiquitous city-wide Wi-Fi networks as well as expansion of Wi-Fi networks in remote or rural areas? > Backdrop 23% Mobile Internet Penetration Increase in Wi Fi hot spots 2013-16 Internet Penetration in Rural India 9% 12% 53% 568% India Internet Penetration in Urban India Global No. of Wi-Fi Hot Spots 13 9.8 5.6 In millions 0.03 India US UK France Source: IAMAI 2015 & TRAI, Wi-Fi Consultation Paper, July 2016 Need for the Policy • Planning of socio-economic development processes largely rely on the last mile connectivity. • Extending high speed broadband connectivity up to the last mile especially in the Rural & Remote areas by using the license based mobile technology is still a challenge for a large section of TSPs. • Involvement of huge investment put the barrier to entry for the ISPs to facilitate the last mile connectivity due to lack of viability & sustainability in terms of return on investment (ROI). • Wi-Fi spectrums mostly being the license-exempts can be a driving force to motivate the ISPs to participate in those unconnected areas, in case there is an appropriate Government Policy & Regulatory Processes in place which shall guide as well as protect both the demand & supply sides in a fairly manner. • The current regime of Broadband Policy does not enable a neutral & interoperable Public Wi-Fi services & its accessibility. • Such regimes need to be revamped to facilitate an efficient Public Wi-Fi network which further necessitate standards & interoperable systems. Need for the Policy • A “National Public Wi-Fi Broadband Service & accessibility Policy” can be a catalyst to enabling provision of unified platform for providing a reliable and open access to the high speed data connectivity for the citizens by leveraging various prevailing backbone infrastructures (backhaul) and front-end service delivery ecosystem like CSCs to change the market economy for bringing in greater impact on GDP etc. Regulatory issues > Regulatory and Licensing Issues 1. Scarcity of unlicensed spectrum and hence difficult frequency management for ISPs with limited spot frequencies. There should be an appropriate Regulatory measures for allocative efficiency of such limited spectrum to balance the competitive environment with reasonable profit margin of the ISPs for maintaining ethics of the business. 2. Regulatory measures ensuring that Wi-Fi devices & equipments meet criteria of Interoperability, Compatibility, Open standards, Scalability, Quality assurance & flexibility on user portability must be incorporated. 3. Suitable regulatory measure & benchmark needs to be formulated by the regulatory body to address the issue of packet transmission interruption in case of network congestion on mobile networks in high density public footfall areas by mandating automatic handover to the public Wi-Fi networks for mobile 4. Needs to adopt policy measures to incentivize TSPs/ISPs for providing uninterrupted data service to citizens. 5. Needs to conduct periodical audit on Wi-Fi operation of various ISPs by TRAI to check the performance against interferences and other factors. 6. Needs to Regulate usage of bands through suitable control mechanisms like monitoring the EMF Compliance & other standard benchmarks of radio access network etc to check on radiation hazards. > Regulatory and Licensing Issues Licensing issues 1. Limitations of usage of unlicensed spectrum for Wi-Fi in four different bands. 2. There are several other frequency bands which can supply high capacity backhaul. For instance, E-Band (80 GHz) and V-Band (60 GHz) provide a wide spectrum of 15 GHz allowing multi Gigabit per second capabilities. 3. Needs to explore & recommend the possibility of allocation in other internationally harmonized bands in 6-42 GHz range viz. 26 GHz, 28 GHz, 32 GHz, 38 GHz and 42 GHz. 4. Needs to gradually workout to release larger quantities of unlicensed spectrum (as has been done in many parts of the world) for better quality of service and reducing the loads on existing networks, for instance TV White Space (470-690 MHz UHF). 5. Devising appropriate pricing mechanism of license fee for releasing unused and effective radio frequency spectrums, keeping in view the rational market mechanism, allocative efficiency & prospects of more & more participation of ISPs for developing standard business & commercial models ensuring the sustainability through the way of partnership, collaboration & convergence of various Wi-Fi servers presently working in silos. > Proposed Architecture of Operation Existing Models Registration Paid, Freemium, Advertisementbased and Aggregators All ISPs to register all payment companies /wallets Central ized Switching (Hub) for mobility management & aggregated Payment Platform Operation Access -Multiple ISPs, Net neutrality User can register using any payment mode, access seamless, no geography limitation -Interoperability, Compatibility, Open standards, Scalability, Quality assurance & flexibility on user portability Proposed guidelines for appropriate commercial models For Commercial Model > 1. Liberty to ISPs on taxation part until the model becomes viable & sustainable. Telecom service tax regulation for Wi-Fi services need to be reviewed for necessary amendment. 2. Viability gap funding & transparent bidding process for selection of competent ISPs for deployment of Wi-Fi network through PPP mode. 3. Finalizing realistic approach of MSAs / SLAs for Win-Win situation. 4. Establishing Institutional Framework for collaborative action under clear cut Administrative & Organization Reforms at State / District/ Panchayat level, as connectivity is now a basic human need. 5. Arriving at most competitive & uniform pricing for both the consumers & other stakeholders. 6. Equitable revenue sharing mechanism between stakeholders. 7. Creating a Special Purpose Vehicle (SPV) like BBNL for regular assessments on frequency & site planning, monitoring, providing supports at technical & financial capabilities etc. even after Government supports end. 8. Constituting State/UT level Apex body comprising members from all the associated organizations / civic bodies for handholding & directing ISPs for smooth implementation of Wi-Fi network and to take the ownership of the model after it becomes fully functional till the last mile. > Mumbai Airport & Varanasi 10% users upgrade from free to paid 400-500 BSNL free users BSNL 70-80 paid users Clear Demand Source: TRAI, Wi-Fi Consultation Paper, July 2016 > Need for Public Wi-Fi Need Assessment Overload on mobile data, > 90% users access internet Low bandwidth available, 2 bands not allowed on public space Limitation on data usage, low speed back haul Users demand speed – movies, bank transaction, Govt. services Higher frequency has adverse impact on health > Current Usage of Internet Top 5 Activities Google Organizations use internet 35% 72% Whatsapp 55% Facebook Email Share of technology Govt. services 2G/3G 1% 17% Broadband /Wireline 6% Broadband - Wi - Fi 8% Data card / Dongle 68% Dongle with Wi Fi Hotspots Source: Lirneasia Research Report, 2016 52% 45% 37% > Barriers for Internet Usage Top 3 Barriers 65% Organizations do not use internet Continue existing work without internet 48% Lack of devices Awareness of Wi-Fi Lack of experience of internet 31% Aware Not aware 69% Source: Lirneasia Research Report, 2016 44% 35% > Key Issues Supply Side Bottlenecks No exclusive policy on Public Wi-Fi Possibility of infrastructure sharing, capping on tariff plans Logistics & distribution costs, extra incentives? Backend agreements with multiple gateways Business opportunity in rural areas – local shops, individuals, PCOs > Key Issues Demand Side Bottlenecks Yet to increase absorptive capacity of present & potential institutional users Insecurity of online transactions Debit / credit cards availability – all modes to be enabled. Freemium model, link mobile numbers to Wi-Fi Login issues – OTPs, SMS, roaming etc, User to be traceable at all times to avoid malpractices, breaches etc Licensing Regulatory > Recommendations: Regulatory and Licensing • Competition control for effective service. • Wi-Fi devices & equipments meet criteria of Interoperability, Compatibility, Open standards, Scalability, Quality assurance & flexibility on user portability • Encryption of user related data. •Releasing those unused spectrum as license-exempt on Pilot run basis for a definite duration. •Depending upon the performance after implementation phase and also depending upon the level of revenue earning by all the stakeholders, an appropriate market discovery of prices can be adopted. •Whilst doing so, there should not be any scope for unwanted competition in the market which may narrow the profit margins in the Wi-Fi business. •Market discovery of prices based on different business model of revenue sharing. •Market discovery of prices based on different commercial models of infrastructure set up- either Build Own Operate (BOO), Build Own Operate & Transfer (BOOT) etc. > Recommendations: Urban and Rural • Awareness in users Urban and Rural • Affordability - access on multiple devices; convert nonusers of internet • Identification of early adopters – need to do a study for this • Ways to empower local business for incentivizing opportunities for last mile > Recommendations: Legal • Wi-Fi operation: user access and servicing should be in conformity with the existing legal framework, Act and Legal Rules because accessibility by the ISPs need to be equitably provided within the currently available spectrum • As the spectrum is now license-exempt, any unexpected situation (including multiple-use of same frequency for different technology), if arising in future, should be addressed against the challenges about the limitation of spectrum Thank You www.leadcap.net
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