Assessing Spiritual Wellness UMA Conference, May 16, 2017 George Fitchett, DMin, PhD, BCC Rush University Medical Center [email protected] Three Levels of Clinical Inquiry about S/R Level of Inquiry Examples SPIRITUAL SCREENING Context - Initial contact Length - Very brief Mode – Questions Clinician - Any trained clinician Rush Religious/Spiritual Struggle Screening Protocol (Fitchett and Risk, 2009) “Are you at peace?” (Steinhauser et al., 2006) “Do you have any spiritual pain?” (Mako et al., 2006) Spiritual Injury Scale (SIS, Berg, 1994, 1999) SPIRITUAL HISTORY- TAKING Context - Initial contact Length - Brief Mode – Questions Clinician- Primary care provider FICA (Puchalski and Romer, 2000) HOPE (Anandarajah and Hight, 2001) SPIRIT (Maugans, 1996) SPIR (Frick et al., 2005) SPIRITUAL ASSESSMENT Context - Initial contact and ongoing reassessment Length - Extensive Mode – Conceptual framework for interpretation and development of care plan Clinician- Board certified chaplain or other with equivalent training Pruyser (1976) 7x7 (Fitchett, 1993) Discipline for Spiritual Caregiving (Lucas, 2001) Spiritual Pain (Millspaugh, 2005a, 2005b) MD Anderson Model (Hui et al., 2011) Spiritual AIM (Shields et al., 2014) Spiritual Distress Assessment Tool (SDAT, Monod et al., 2010) Limitations of Current Practice in Spiritual Assessment Current Practice One-size fits all Narrative Revised Practice Rationale Multiple Recent research about R/S needs in specific condition specific clinical populations supports condition-specific assessments assessment Communication with colleagues is thwarted by narrative models whose assessments are too long and use chaplain jargon Quantifiable Identify degrees of R/S distress and R/S resources in order to inform care plan Describe change in R/S distress or other sx in response to chaplain spiritual care Acceptable to patients Inefficient Useful Acceptable to chaplains: helpful guide to spiritual care; consistent with identity and education Provides information valued by other clinicians Local Universal The same model is used by all chaplains working with patients with this condition SDAT: Needs, Interview Questions & Scoring PATIENT INTERVIEW SPIRITUAL NEEDS MODEL MEANING NEED FOR LIFE BALANCE TRANSCENDENCE NEED FOR CONNECTION VALUES NEED FOR VALUES ACKNOWLEDGEMENT NEED TO MAINTAIN CONTROL PSYCHO-SOCIAL IDENTITY NEED TO MAINTAIN IDENTITY Monod et al., 2010 Set of questions for patient interview Are you having difficulties coping with what is happening to you now (hospitalisation, illness)? Is your religion / spirituality / faith challenged by what is happening to you now? Does what is happening to you now change or disturb the way you live or express your faith / spirituality / religion? Do you think that the health professionals caring for you know you well enough? Scoring Score = 0 No evidence of unmet need for life balance Score = 1 Some evidence of unmet need for life balance Do you feel that you are participating in the decisions made about your care? Score = 2 Substantial evidence of unmet need for life balance Do you have any worries or difficulties regarding your family or other persons close to you? Do you feel lonely? Could you tell me about the image you have of yourself in your current situation (illness, hospitalisation)? Score = 3 Evidence of severe unmet need for life balance Spiritual Distress in Older Medical Rehab Patients 65% some distress 27% some distress in all 5 dimensions 22% severe distress in at least one dimension 60% of severe unmet needs were for Life Balance From Monod et al., 2012; n=203 geriatric patients in medical rehabilitation, Switzerland Measuring Spiritual Needs Galek K, Flannelly KJ, Vane A, Galek RM. Assessing a patient's spiritual needs: a comprehensive instrument. Holist Nurs Pract. 2005 MarApr;19(2):62-9. Assessing spiritual needs in agencies serving older adults Stranahan S. A spiritual screening tool for older adults. Journal of Religion and Health. 2008 Dec;47(4):491-503. Assessing spiritual needs in agencies serving youth How often do you think that…(responses Never to Always) 1. A Good God watches over me. 2. I have to live with God’s Punishment. 3. I feel God’s Love in my life. 4. My Shame makes me feel dirty. 5. My Hope tells me it’s got to get better. 6. Being Cut Off from my family is hard. 7. My Church is a safe place. 8. My Loneliness makes life hard. 9. My Friendships help me. 10.Being Cut Off from God is hard. 11.My Parent’s Presence helps me. 12.My religion tells me my sickness is my Fault. 13.Stuff in my room reminds me that people love me. 14.I can feel God’s Anger in my life. 15.I Love who I am. 16.Betrayal is part of my life story. Grossoehme DH. Development of a spiritual screening tool for children and adolescents. Journal of Pastoral Care and Counseling. 2008 Spring-Summer;62(1-2):71-85. Importance of R/S to Patients with Schizophrenia Total Switzerland Quebec (n=276) (n=92) (n=121) Importance of Religion (0=not at all, 10=essential) No Carolina (n=63) In your day to day life 7.0 (3.2) 6.7 (3.5) 6.5 (3.2) 8.3 (2.1) To give meaning to your life 6.0 (4.1) 6.0 (4.3) 4.9 (4.1) 8.1 (2.6) 5.7 (3.6) 7.4 (8.7) 5.5 (3.7) 7.7 (2.6) 84% 16% 92% 8% To cope with your 5.7 (3.7) 4.5 (4.0) illness To gain comfort 5.7 (3.8) 4.7 (4.0) Global Evaluation of Religion (interviewer rated) Positive 87% 80% Negative 13% 13% Mohr S et al. Spirituality and religion in outpatients with schizophrenia: a multi-site comparative study of Switzerland, Canada, and the United States. Int J Psychiatry Med. 2012;44(1):29-52. Next steps for evaluating spiritual care service outcomes for UMA agencies • No current best practices to be implemented by UMA agencies • Developing best practices – a 5 year research project • UMA leadership works with agency spiritual care providers and others to get a grant • Aim of project is to identify and disseminate best practices for evaluating spiritual care service outcomes • Participants: spiritual care researchers, spiritual care providers, and researchers in gerontology, youth services, and community mental health • A 5 year project, estimated cost of $100,000/year, will change these fields for UMA agencies and others EMPOWERING CHAPLAINCY RELEVANCE: EMBRACING FOUR KEY PRINCIPLES An Endorser’s Perspective FOUR PRINCIPLES FOR SUCCESS Identify Need & Align Resources and Vision Then create outcome goal by completing this statement in fulfilling the Need: “When (your area) accomplishes what we are setting out to accomplish, we want and expect to see… This is the Change you expect to impact Create Objectives and Programs to meet the Goal Establish Measures that communicate outcome attainment Quantitative Qualitative Communicate STRATEGY FOR SUCCESS Identify Need Measurement Indicators SPIRITUAL CARE: WHAT IT MEANS, WHY IT MATTERS IN HEALTH CARE REV. BRIAN P. HUGHES, BCC • Board-certified chaplain with Association of Professional Chaplains (APC) since 2003 • Involved in leadership with APC, chairing this year’s APC National Conference in Houston next month • Will be presenting the 5th annual Best Chaplaincy Papers webinar on Thursday, May 18 • Work with HealthCare Chaplaincy Network • Chaplaincy advocate, author, consultant, and researcher • Previous research includes authoring the Handbook for Spiritual Care to those with PTSD and Traumatic Brain Injury for the US Navy and Department of Defense, the Spiritual Care advocacy paper I will be presenting this afternoon, and the hot-off-the-press Spiritual Care and Nursing paper • Worked clinically in inpatient setting, specifically with critical care and palliative care • Presented research and workshops at numerous conferences on Self-Care for Caregivers, Spiritual Care for End of Life, Communication in Healthcare, Spiritual Care for Staff, among other topics WHAT IS SPIRITUAL CARE? Health care shifting to whole-person patient-centered care • This includes assessment of culture, ethnicity, religion, spirituality, and relational aspects of patients & families • Palliative care & hospice have been leaders in this paradigm shift within health care • Patient- and family-centered care requires the entire team to be able to consider spirituality in deciding how to best optimize the overall well being and quality of life of the patient and family Spirituality & religion have always been central to many Americans • 23% identify as “nones” – atheist, agnostic, or no religious affiliation • 89% believe in God • 37% consider themselves to be “spiritual but not religious” • 87% call spirituality important to their lives • 51%-77% consider religion important WHAT IS SPIRITUAL CARE? Key Definitions: • Spirituality: a dynamic and intrinsic aspect of humanity through which persons seek ultimate meaning, purpose and transcendence, and experience relationship to self, family, others, community, society, nature, and the significant or sacred. Spirituality is expressed through beliefs, values, traditions and practices. • Religion: “a subset of spirituality, encompassing a system of beliefs and practices observed by a community, supported by rituals that acknowledge, worship, communicate with, or approach the Sacred, the Divine, God (in Western cultures), or Ultimate Truth, Reality, or nirvana (in Eastern cultures).” • Health Care: the field concerned with the maintenance or restoration of health of the body or mind. • Palliative Care: an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual. • Spiritual Distress: the impaired ability to experience and integrate meaning and purpose in life through connectedness with self, others, art, music, literature, nature, and/or a power greater than oneself. WHAT IS SPIRITUAL CARE? • The Joint Commission requires that all patients be assessed in order to ascertain religious affiliation and any spiritual practices or beliefs that have the potential to impact their care • Yet only 54% to 63% of hospitals fulfill these requirements by employing chaplains • Institute on Medicine (now the National Academy of Medicine) report states that frequent assessment of a patient’s spiritual well-being and attention to a patient’s spiritual and religious needs should be among the core components of quality end-of-life care across all settings and providers • American Board of Internal Medicine, in offering palliative medicine board certification, places psychosocial and spiritual needs second only to medical management within their allotment of content for their board exam • The American Medical Association adopted a new policy that recognizes the importance of spirituality and its potential impact on patients’ health WHAT IS SPIRITUAL CARE? • Research shows patients and families turn to their spiritual beliefs in order to cope with a wide variety of diseases and experiences of hospitalization. • Research shows patients from across the spectrum of health concerns turning to their spiritual beliefs: Geriatrics HIV/AIDS Cancer Trauma Cardiac hospitalizations Rheumatoid arthritis Mental Illness Sickle cell disease End of life Chronic illness Chronic pain SPIRITUAL WELL-BEING • Patients and families prioritize spirituality in the health care setting • Studies consistently demonstrate that there is a positive relationship between spirituality and health & well-being • Spirituality is studied on a spectrum of well-being (also called spiritual pain), from spiritual wellbeing on the healthy end through spiritual concerns and spiritual distress/struggle to spiritual despair at the unhealthy end • 28% of cancer inpatients, 40.8% of cancer patients undergoing chemotherapy, and 65% of older inpatients have been measured to be experiencing spiritual distress • 72% of patients said they received little to no spiritual support from the medical team SPIRITUAL WELL-BEING • Higher level of spiritual distress has been shown to have higher resting heart rate, as well as increase: Likelihood of pain Incidence of depression Risk for suicidality Clinically-impactful anxiety • Spiritual struggles are associated with greater psychological distress and diminished levels of wellbeing. • A study by the Dana-Farber Cancer Institute found that patients who did not receive adequate spiritual support are less likely to receive a week or more in hospice, and are more likely to die receiving aggressive care in the intensive care unit • One study of 3,585 hospitals found that providing chaplaincy services is related to lower rates of deaths in the hospital and higher rates of hospice enrollment • In several studies, spiritual care has been demonstrated to have a positive impact on pain severity • Spirituality is often used as a coping strategy, with prayer, meditation and mindfulness among the many spiritual resources patients use to help cope with the intensity of the pain they experience. SPIRITUAL CARE AND PATIENT SATISFACTION • A recent study of over 9,000 patients found that chaplaincy visits increase the patient’s willingness to recommend the hospital, as measured by both Press Ganey and HCAHPS • Press Ganey’s research shows that patients who have a chaplain visit are more likely to indicate positive responses to questions regarding whether the “staff addressed my emotional needs” and “staff addressed my spiritual needs” • Press Ganey’s research among more than 2 million patients worldwide also found that the single most unmet need as it relates to the overall patient satisfaction with the care they received in a hospital is that the “staff addressed my emotional and spiritual needs” • Patients who have been unable to have their spiritual needs adequately addressed are more likely to have lower levels of satisfaction with and perception of quality of care • The Joint Commission concludes that the “emotional and spiritual experience of hospitalization remains a prime opportunity for Quality Improvement” • Addressing spiritual concerns not only positively impacts overall patient satisfaction, but also serves to increase trust in the medical team • When patients’ spiritual needs go unmet, patients’ rating of both their satisfaction with their care as well as the quality of their care received are significantly lower. SPIRITUAL CARE GENERALISTS AND SPECIALISTS • All health care providers should provide some spiritual care, but most are not adequately trained, nor do not feel they have the time or comfort level to do so • Patients and families do express a strong preference for basic spiritual care from their physicians, nurses, social workers – including listening, communicating and expressing compassion • High percentage of patients wish their health care providers would ask about or discuss spirituality and/or religion • Spiritual Care Generalist: any health care provider (nurse, physician, social worker) who addresses spirituality/religion with patients and families through empathic listening, communicating compassion, and seeking to connect on a human level. Spiritual Care Generalists would also perform a Spiritual Care Screen and a Spiritual Care History, making referrals to the Spiritual Care Specialists when appropriate • Spiritual Care Specialist: most often a board certified chaplain who provides in-depth, complex spiritual care, including a formal Spiritual Assessment and plan ROLE OF BOARD CERTIFIED CHAPLAINS Board certified chaplains (BCCs) are uniquely trained as the spiritual care specialists within health care Board certified chaplains have: - Completed a Master’s degree - Substantial clinical training (most commonly a three-year Master of Divinity) CPE) (most commonly Clinical Pastoral Education – - Gone through thorough rigorous review process clinical knowledge - Or, more recently, passed a standardized (formal interview with board certified chaplains & through written test and a demonstration of clinical competence written submissions of competency essays) encounter) work or a standardized patient exam (simulated patient - Often ordained by their own faith community - Often endorsed by their faith community for service in health care Two international interdisciplinary expert consensus panels recently published two important evidence-based documents: • The Quality Indicators document summarizes the research on the “indicators of quality spiritual care in health care, the metrics that indicate quality care is present, and suggested evidence-based tools to measure that quality.” • The Scope of Practice document provides a synthesis of the research “to articulate the scope of practice that chaplains need to effectively and reliably produce quality spiritual care ... [and] to establish what chaplains need to be doing to meet those indicators and provide evidence-based quality care.” ROLE OF BOARD CERTIFIED CHAPLAINS • BCCs have common Standards of Practice and Code of Professional Ethics • BCCs provide spiritual care to patients of all faith traditions and none • BCCs seek to connect the patient, family, or staff person to their own spiritual frame of reference, not superimpose or proselytize any specific religious or spiritual tradition • BCCs assess patients, families and staff for spiritual and emotional needs through a formal Spiritual Assessment with every patient or family visit • BCCs provide in-depth and specialized patient-centered spiritual care interventions that are sensitive to the unique spiritual, emotional, religious and cultural needs of the person being served • BCCs identify and contribute toward a specific positive outcome • BCCs clearly communicate their assessment, intervention, plan, and outcome to other health care professionals through charting BOTTOM-LINE IMPACT OF SPIRITUAL CARE • BCCs provide spiritual and emotional support to health care providers as well, influencing their organization’s bottom line through fostering resilience & well-being, and having a potential positive impact on compassion fatigue, burnout, employee engagement, retention • 45.8% of MDs – and 76% of MDs-in-training - exhibit one or more symptom of burnout • Studies show that between 33% - 86% of RNs show significant signs of compassion fatigue & burnout • According to one study, patients who receive less than adequate spiritual support results in higher cost of care, estimated at $2,114 per patient (in 2010 dollars), $4,257 for minority patients, and $3,913 for “high religious copers” • Palliative care, for whom spiritual support is central, contribute to a cost savings of $1,696 (in 2008 dollars) in direct cost per admission, and $4,098 per admission for patients who die in the hospital • Another showed congestive heart failure patients who experience spiritual struggle also have poorer physical function and increased hospitalizations • Another revealed that religious struggle is a predictor of mortality in ill elderly patients • “Negative religious coping” – related to spiritual distress – shown to be associated with increased incidence of depression, distress, mental health, pain, and fatigue in stem cell transplant patients CONCLUSION • For the vast majority of patients, a hospitalization is an unwelcome interruption into their daily lives, potentially creating stress and spiritual distress, which can negatively impact the course of their recovery • Health care providers, doctors, nurses, and social workers, are spiritual care generalists, and should incorporate spiritual care into their routine clinical practice through taking spiritual screens and histories • Board certified chaplains are the spiritual care specialists, and bring a wealth of depth, breadth and expertise in assisting people in making meaning, addressing their spiritual distress, and walking with them through their medical journey
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