RECRUITMENT
INFORMATION PACK
APPOINTMENT OF: Community Transport and Meals at
Home Manager
Reference:
377 HD
Closing Date for Receipt of
Completed Applications
:
Monday 5 December 2016
Interview Date
:
Wednesday 14 December 2016
Please provide an email address where possible as, if you are selected to attend for an interview,
we prefer to contact you by email.
Human Resources
Runnymede Civic Centre
Station Road
Addlestone
Surrey. KT15 2AH
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INTRODUCTION
Thank you for your interest in employment with Runnymede Borough Council.
Please find attached some further details which we hope you will find helpful.
When you complete the application form you might find that there are some
questions that do not appear to be strictly relevant to the particular post in which
you are interested, but the completion of the form as fully as possible does enable
us to consider each application fairly and swiftly. If you have any problems in
completing the form, please telephone us, we will be very happy to help you.
The Person Specification indicates the Essential and Desirable requirements
for the post. Please use your application to highlight how you meet these
requirements as it is on this basis that applicants will be shortlisted.
If you would like to be notified of the result of your application please email
[email protected] within 2 weeks of the closing date quoting
the advert reference.
Further details about job opportunities at Runnymede and other public sector
organisations in Surrey can be found at www.surreyjobs.info
Below are some details of the Council and conditions of service, but if you have
any other questions please do not hesitate to contact Human Resources; tel.
01932 425512, Email: [email protected]
Canvassing of Appointing Officers, Members of the Council or any Committee of
the Council directly or indirectly shall disqualify the candidate for appointment.
Members of the Council are prohibited from soliciting persons for appointment.
THE BOROUGH
The name Runnymede is known world-wide for its association with the sealing of
Magna Carta in 1215. Today, Runnymede is a highly regarded and efficient local
authority with a commitment to providing outstanding value for money and quality
services.
The Council, which has a population of over 80,000, covers 30 square miles in
north Surrey. It has a long north-eastern boundary formed by the Rivers Thames
and Wey, across which are the towns of Staines and Weybridge. In the northwest the Borough boundary cuts across the wooded areas of Windsor Great Park,
whilst on the west the boundary reaches along the edge of Chobham Common
and in the south the Borough extends almost to Woking.
Within its boundaries, the authority embraces a number of distinct town and
village communities. In the north, Egham includes historic Runnymede, Thorpe,
with its Theme Park, and Englefield Green. To the west is an extensively wooded
area embracing the residential village of Virginia Water and the famous
Wentworth Golf Course. Further south and again on the Thames is Chertsey, an
historic town whose links, through its former abbey, go back to Saxon times.
Chertsey merges into the newer town of Addlestone and also in this southern part
of the Borough are the more modern residential villages of New Haw, Woodham
and Ottershaw.
The Borough has a number of national and international companies within its
boundaries making it one of the more significant locations for commerce and
employment in Surrey. It is also important as a place of residence. Its excellent
communications, by road and rail, make it an ideal area in which to live close to
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unspoilt country and river scenery and yet within half an hour of central London.
Rail routes link all parts of the Borough with Waterloo. M25 and M3 motorways
provide easy access to all parts of the country.
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COUNCIL SERVICES AND RESPONSIBILITIES
Runnymede Borough Council forms part of a two-tier local government system.
As a Borough Council we are responsible for:
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Abandoned vehicles
Building Control and dangerous buildings or structures
Business Rate collections
Cemeteries
Council Tax collections
Environmental Health and inspection of food premises
Housing
Land Charges
Licensing
Local Elections
Planning applications and Planning Enforcement and Planning Policy
Off-street car parks and parking enforcement
Recycling
Rubbish collection
On behalf of Surrey County Council we cut grass on highway verges, maintain
highway shrubs and also enforce on-street parking enforcement. We
also provide the following additional services to improve the lives of our residents
and communities:
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Administrative support for the Runnymede Business Partnership
Allotments
American style Yellow school bus transportation scheme
Arboriculture
Centres for older people
Community Alarms
Community Halls
Community Meals (Meals on Wheels)
Community Safety and CCTV open space surveillance
Community Transport
Garden waste collection (chargeable)
Graffiti removal
Leisure Development
Museum
Parks and Open Spaces
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TERMS AND CONDITIONS OF EMPLOYMENT
General
Runnymede Borough Council has local conditions of service to attract and retain
high calibre staff.
A Performance Appraisal and Staff Development Scheme is in place.
Certain extracts of Runnymede's terms and conditions of employment are given
below for your information. If you would like more details, please contact Human
Resources; tel. 01932 425512, Email [email protected]
Overseas Applicants
Applications from overseas candidates are welcomed provided they hold current
authorisation to work in the UK.
Medical Clearance
Appointments are subject to a medical assessment which usually means
completing a form. Occasionally an examination by the Council's Medical Adviser
is also necessary.
Pension
You may participate in the Local Government Pension Scheme.
Annual Leave
The leave year runs from the date of starting with Runnymede and most staff start
with 23 working days or the equivalent in hours. Entitlement increases with
continuous Runnymede service as set out in the chart as per below:
Total Number of days
On appointment
23 days
After 1 year RBC service
24 days
After 2 years RBC service
25 days
After 3 years RBC service
26 days
After 4 years RBC service
27 days
After 5 years continuous Local
Government service
28 days
After 10 years continuous
service with Runnymede
and Chief Officers
31 days
NB: All Annual leave entitlement will be calculated pro rata for part time staff.
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Included in your annual leave entitlement is a designated Christmas closure day
that staff are required to ‘set aside’. The date of the Christmas closure day is
confirmed each year. Existing holiday arrangements are usually honoured.
Additional paid and unpaid leave is allowed in exceptional circumstances. Apart
from calculation of long service level entitlement, there is no carry-forward facility
with other Local Authorities.
Hours of Work
The working week is based on 37 hours per week. If you have applied for a part
time post the hours will be shown on the advert and in the Salary information
below. Your working pattern will be explained to you following a job offer.
Payment of Salary
Salary is paid on the 15th day of each month for the whole calendar month period
(i.e. approximately two weeks in advance, two weeks in arrears) and is paid direct
into staff's bank accounts.
Probation Period
In common with the practice in many organisations, new entrants to Runnymede
are subject to a probationary period of up to 6 months prior to being transferred to
the permanent staff. At that time you will receive an appraisal and, if appropriate,
a salary review.
The Civic Centre
The majority of the Council's staff are based at the modern Civic Centre in
Addlestone where a scheme of flexible working hours is in operation for most
posts. If your post is based here, very limited staff car parking is currently
available. For information on this please see the attached Staff Parking Guidance.
Wherever possible, staff are encouraged to use public transport or to car share in
order to reduce carbon emissions. A public Pay & Display car park is available at
Garfield Road.
Training
In addition to 'on the job' training, the Council is keen to ensure that its staff
receive full support to enable them to undertake training in order to acquire further
skills and/or qualifications relevant to their role.
Sports Facilities
Discounted membership of Addlestone and Egham Leisure Centres is available to
staff.
Childcare Support
Childcare Vouchers are available to staff on a salary sacrifice basis as a tax
efficient way of meeting childcare costs.
Health Cash Plan Scheme
After 3 years service with Runnymede, staff are offered a free health cash plan.
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Medical Support
A confidential counselling service is available to staff. Staff using a computer on a
regular basis have access to regular free eye tests and assistance with the cost of
glasses.
Professional Fees
Where appropriate, the Council will pay for membership of one relevant
professional body.
Relocation Assistance
It is recognised that the high cost of housing in this area will be a major factor for
those currently living in other areas when considering employment with
Runnymede. In order to help offset the costs involved the Council has a
relocation benefits package which includes payment of:
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removal and storage expenses;
lodging or excess travelling allowances;
legal and other fees;
disturbance allowance;
fares home.
In addition, the Council operates a Mortgage Equalisation Scheme which is
designed to assist in enabling house owners moving into this area to meet the
high cost of purchasing a property. For non owner-occupiers a Rental
Equalisation Scheme has been introduced to assist new staff moving into this
area to meet the comparatively high cost of rented accommodation. The full
details of these schemes are available from Human Resources.
Eligibility criteria exist for some of these benefits and all benefits are subject
to review by the Council from time to time
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Community Transport and Meals at Home Manager
If appointed into this position your starting salary will be between £30,612 and £33,988
per annum depending on experience for 37 hours per week. You can progress through
the scale over time.
ESSENTIAL USER CAR ALLOWANCE
An Essential User Car Allowance is currently attached to this post so, if appointed, you
would therefore be required to provide a vehicle for use on official business duties which
has a valid MOT certificate, road tax and is insured for business use.
There is a lump sum payment of between £846 and £1,239 per annum based on the cc of
your car. The Runnymede essential user mileage rate is based on HMRC advisory rates
(currently 45p per mile). Staff who drive on official business must comply with the
Council’s Driving at Work Policy and guidance.
The Council reserves the right to remove the entitlement to an Essential User Car
Allowance if circumstances change and this post no longer meets the criteria for the
allowance, following consultation with you and notice.
You are required to inform your manager of any changes to your driving licence, vehicle
or fitness to drive that may affect your ability to drive on official council business.
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RUNNYMEDE BOROUGH COUNCIL
THE POSITION FOR WHICH YOU ARE APPLYING IS SUBJECT TO A DISCLOSURE
AND BARRING SERVICES (DBS) CHECK
POLICY STATEMENT ON THE RECRUITMENT OF EX-OFFENDERS
As an organisation using the Disclosure and Barring Service (DBS) service to assess
applicants' suitability for positions of trust, Runnymede Borough Council complies fully
with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. It
undertakes not to discriminate unfairly against any subject of a Disclosure on the basis of
conviction or other information revealed.
This policy statement is made available to all Disclosure applicants at the outset of the
recruitment process.
We actively promote equality of opportunity for all with the right mix of talent, skills and
potential and welcome applications from a wide range of candidates, including those with
criminal records. We select all candidates for interview based on their skills,
qualifications and experience.
A Disclosure is only requested after a thorough risk assessment has indicated that one is
both proportionate and relevant to the position concerned. For those positions where a
Disclosure is required, a statement will be made that a Disclosure will be requested in the
event of the individual being offered the position.
Where a Disclosure is to form part of the recruitment process, we encourage all
applicants called for interview to provide details of their criminal record at an early stage
in the application process. We request that this information is sent under separate,
confidential cover, to Human Resources and we guarantee that this information is only
seen by those who need to see it as part of the recruitment process.
Unless the nature of the position allows us to ask questions about your entire criminal
record we only ask about "unspent" convictions as defined in the Rehabilitation of
Offenders Act 1974.
We ensure that all those who are involved in the recruitment process have been suitably
trained to identify and assess the relevance and circumstances of offences. We also
ensure that they have received appropriate guidance and training in the relevant
legislation relating to the employment of ex-offenders, e.g. the Rehabilitation of Offenders
Act 1974.
Where relevant, we ensure that an open and measured discussion takes place on the
subject of any offences or other matter that might be relevant to the position. Failure to
reveal information that is directly relevant to the position sought could lead to withdrawal
of an offer of employment or summary dismissal if appointed.
We undertake to discuss any matter revealed in a Disclosure with the person seeking the
position before withdrawing a conditional offer of employment. Having a criminal record
will not necessarily bar you from working with us. This will depend on the nature of the
position and the circumstances and background of your offences.
For more information please go to www.homeoffice.gov.uk/dbs
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Human Resources
Runnymede Civic Centre
Station Road
Addlestone
Surrey, KT15 2AH
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RUNNYMEDE BOROUGH COUNCIL
JOB DESCRIPTION
1.
POST DETAILS
Department
: Community Development
Post Title
: Community Transport &
Meals at Home Manager
Division
:Community Services
Post No.
: New Post
Working Hours : 37
Grade
:10
Prepared/Agreed by: Darren Williams
2.
3.
:Chertsey (RBC)
Camberley (SHBC)
Date :
:October 2016
ORGANISATIONAL RELATIONSHIPS
Reports to :
Community Services Partnership Manager
Directly Supervises :
CT & MaH staff as agreed
Deputising Responsibility :
Community Services Partnership Manager as
and when required
Indirectly Supervises:
All employees across CT & MaH services
RESPONSIBILITIES FOR RESOURCES
1)
2)
3)
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Work Base
Responsible for a fleet of 20 minibuses across both authorities
Responsible for a fleet of 8 vans across both authorities
Responsible for all Meals at Home stock
JOB PURPOSE / OBJECTIVES
The postholder will be responsible for the Community Transport and Meals at Home Service provided
by Runnymede and Surrey Heath Borough Councils as part of a wider Community Services partnership
between the two authorities. In doing so the main purposes of the role will be:
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To provide senior management across the Community Transport and Meals at Home services
operated by Runnymede and Surrey Heath Borough Council’s.
To provide leadership to a team of staff across two sites.
To grow the service in regards to the number of residents in both Boroughs accessing services.
To be commercially focussed and look for new business opportunities across both services.
To ensure that services are consistently delivered across both Boroughs.
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5.
MAIN DUTIES OF THE POST
FREQUENCY
i)
To provide overall management and leadership to the Community Transport &
Meals at Home services across Runnymede & Surrey Heath Boroughs
Daily
ii)
To provide direct line management support to staff and to support other team
members as the senior service manager
Daily
iii)
To engage in all aspects of performance management including undertaking of 12-1 meetings, staff appraisals and as and when required address performance
issues in accordance with council policies
Daily
Weekly
iv)
To be responsible for the management of the Community Transport and Meals at
Home fleet of vehicles, ensuring compliance with legal requirements in regards to
vehicle maintenance and inspection
Daily
v)
To be the senior contact between the services and suppliers including meal
suppliers, vehicle suppliers, equipment suppliers and others
Weekly
vi)
To represent the services with organisations to whom services are being
provided in a customer relations role
Weekly
vii)
To work with the Community Services Partnership Manager in the identification of
new commercial service opportunities, looking at the viability of opportunities and
turning them into live services as and when required
Ongoing
viii)
To work in partnership with organisations and other agencies in the development
of services and in working towards new commercial opportunities
As Required
ix)
To manage the service budgets on a day to day basis to ensure that services are
delivered within budget
Weekly
x)
To provide statistical information as and when required to senior management on
the performance of services.
As Required
xi)
To prepare bids for transport contracts tendered by others, in doing so,
considering operational and financial viability
Monthly
xii)
To identify opportunities for improved partnership working between the two
authorities in delivering services, identifying opportunities and efficiencies.
Ongoing
xiii)
To support the wider development of the Community Services Partnership
between Runnymede and Surrey Heath Borough Councils
Ongoing
The above is a record of the main duties and responsibilities of this post at a given date. As
necessary, following consultation, duties and responsibilities may change from time to time to meet
the requirements of the service. Any such changes will be incorporated in a revised Job
Description and, where appropriate, result in a re-evaluation of the grade of the post.
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Runnymede Borough Council
Person Specification
Post: Community Transport & Meals at Home Manager
Completed by: Community Services Manager
Date: October 2016
A √ should be shown against each criterion to indicate whether it will be assessed from the
application form (A.F.) or at interview (Int)
Essential
Education & Training
How
assessed
A.F.
Int
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Good level of numeracy and literacy
Desirable
How
assesse
d
A.F Int
.
Educated to degree level or
equivalent
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Food hygiene certificate
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Understanding of the Community
Services available to residents of
Runnymede & Surrey Heath
Boroughs
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Experience & Knowledge
Extensive experience of working with
people in the Community.
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Experience of working within a transport or
logistics environment
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Knowledge of the issues faced by older
people in continuing to live independently
in their own home
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Experience of working in a
Community Transport service
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Experience of developing transport
services
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Experience in undertaking staff
supervision, appraisals and ongoing
performance management
Knowledge of the issues facing different
groups of residents in attempting to access
transport services
Knowledge of the Community Transport
sector including legal requirements, fleet
management, operational parameters and
service types
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Experience in identifying and developing
new services/business with a commercial
outlook
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Experience of managing remote teams of
staff and/or staff in satellite offices
Experience of budget management
Experience of working in partnership with
other agencies/funders etc.
Personal Qualities/Personality
Committed/driven
Personable
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A.F.
Int
Good verbal, written and other non verbal
communication skills
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Experience in providing training
courses
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Ability to work unsupervised and use own
initiative
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Be forward thinking/progressive in
regards to service development
and future business opportunities
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Advanced ICT skills including the ability to
use Microsoft Office applications
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Ability to provide training to members of
staff and others as required
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Have full driving licence with D1
Licence category
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Able to use initiative
Flexible
Supportive
Approachable
Assertive
Dynamic
Honest
Reliable
Skills
A.F.
Int
Career Objectives
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Prepared to undertake training as and
when required
Special Requirements
Have full driving licence
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Have access to transport on a daily basis
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Willing to attend out of normal work hours
in the event of a civil emergency
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