NEW TECHNOLOGY AND YOUR TEAM, HOW TO GET A QUICK

NEW TECHNOLOGY
AND YOUR TEAM,
HOW TO GET A
QUICK AND
EASY ROLLOUT
Introduction
Introducing new technology comes with its own challenges
and opportunities, but it can be done quickly and easily.
Follow our 14 step plan and avoid common problems that
delay rollouts.
1. RESEARCH
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Define the core issues
by asking your team
what is not working.
Rank the issues from the
most critical to the least
important.
Research all potential
products. Start with a
Google search and
review sites.
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Look at features, pricing
scale, number of users,
and training.
Select 2-3 shortlisted
products and pilot each
one.
Choose your product!
Love all 3 products?
Negotiate with the Sales
team from each product
and ask for more.
2. ROLLOUT - QUICK, EASY AND PAINLESS ADOPTION
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Choose influencers to be
the first users instead of
early adopters.
Create a ‘Communication
and Collaboration
Protocol’ document.
Outline what you need
your tools to do, and
agree on what each tool
will be used for.
Communicate early and
often about the benefits
around the new
technology to avoid
paranoia amongst your
team.
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Be ready for resistance
from some people. Use
strong statistics to
counteract any negativity.
Customize training for
everyone. Adapt training
for all types of learning
styles.
Encourage feedback.
Have a platform where
everyone can discuss
and share tips, and act
quickly to resolve issues.
3. CONTINUOUSLY ALIGN TO THE NEW WAY
If team members see that the team is deviating away from the agreed norms,
the team needs to ‘close the gap’ and realign.
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Don’t slip back to the old way of doing
things. Gentle nudge colleagues to use
the new technology.
You’re not on your own. Ask the
Customer Support team for assistance if
you need it.
Find out more about teamwork at
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