NEW TECHNOLOGY AND YOUR TEAM, HOW TO GET A QUICK AND EASY ROLLOUT Introduction Introducing new technology comes with its own challenges and opportunities, but it can be done quickly and easily. Follow our 14 step plan and avoid common problems that delay rollouts. 1. RESEARCH 1 2 3 Define the core issues by asking your team what is not working. Rank the issues from the most critical to the least important. Research all potential products. Start with a Google search and review sites. 4 5 6 Look at features, pricing scale, number of users, and training. Select 2-3 shortlisted products and pilot each one. Choose your product! Love all 3 products? Negotiate with the Sales team from each product and ask for more. 2. ROLLOUT - QUICK, EASY AND PAINLESS ADOPTION 7 8 9 Choose influencers to be the first users instead of early adopters. Create a ‘Communication and Collaboration Protocol’ document. Outline what you need your tools to do, and agree on what each tool will be used for. Communicate early and often about the benefits around the new technology to avoid paranoia amongst your team. 10 11 12 Be ready for resistance from some people. Use strong statistics to counteract any negativity. Customize training for everyone. Adapt training for all types of learning styles. Encourage feedback. Have a platform where everyone can discuss and share tips, and act quickly to resolve issues. 3. CONTINUOUSLY ALIGN TO THE NEW WAY If team members see that the team is deviating away from the agreed norms, the team needs to ‘close the gap’ and realign. 13 14 Don’t slip back to the old way of doing things. Gentle nudge colleagues to use the new technology. You’re not on your own. Ask the Customer Support team for assistance if you need it. Find out more about teamwork at Teamwork.com offers a suite of online productivity software that will help run your business
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